Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Order number [protected].
Product: Dreamline Flat Tope, Size 14
FBID: 2561214

I places this order 1 am 25 Jan 2012. FB committed to deliver it by 7th Feb 2012.
But they were unable to do that.
After many emails & phone call follow ,I received the reply from FB on 11 feb that they dispatched the product by 11 the feb 2012 by Aramex courer with tracking no [protected].
For four days there...

Order no : [protected]
payment status : payment confirmed
order placed on : jan 27, 2012

with reference to the above, i would like to warn everyone who comes across this post- DO NOT EVER EVEN THINK OF BUYING FROM FUTUREBAZAAR.COM" a bunch of frauds are running this company. my order has not been delivered till today, the 17th of february. consumer harassment forums like this are full of complaints against...

Dear Sir/Madam,

I bought a product from futurebazaar.com, they wrote it will be shipped. They wrote " ...You can find details of your order here: http://www.futurebazaar.com/user/orders/[protected]/" in an email. Now the page doesn't exist. It was bought on 27 January but now it is 17 Feb. The problem is on calling i am getting your call is on wait. Please help.

Thanks.
Abhinav...

Hi,

This is Vivek Malakar. I ordered a product from Futurebazaar. Order number [protected]. I ordered for "Cinthol Deo Spray Musk 200 ml With 75 ml Deo Spray Free" but they sent me "Cinthol Deo Spray Musk 200 ml With Colgate Max fresh". I ordered the product just to get the Deo free. I sent a mail to them complaining about this but the reply I received is as follows,

"Namaste Vivek,br...

Order ID: [protected]

I have received Iron Box.

I purchased this item for gifting purpose.

Unfortunately it was not working after we open and tried to iron.

I was vexed up calling customer care and waiting in Que to speak to agent.

I would have spent more than 200 in calling customer care but unable to talk to customer care Rep.

Today i got connected...

Hi

Every day i am getting the unnecessary promotional offer SMS from future bazaar. i don't wish to receive those type of SMS alerts. So please stop it immediately.

i want to cut it down from your side. i don't want the solution like "sending a SMS mentioning "DEALZ NO" to 575758." because it charge 3 rupees twice... still its coming...please help me

if you can't...

I had purchased a TV cabinet from Big Bazaar, Baghajatin,Jadavpur,Kolkata-700 047 on 28.01.2012. Furniture deliver challan# 4020 dated 28.01.12 wherin the delivery lead time mentioned is 15 days from the date of purchase. The time period has already passed still the item is not yet delivered. This is a gross wrong commitment and misleading the customers for which proper action needs to be taken....

I purchased a Samsung galaxy note phone from big bazaar on 29 th of January 2012. . And requested for a soft copy of the bill. . It just requires seconds to send it. . But its been more than than 10 days and. I have not received the copy and.the person keeps telling I ll send it. And no proper response. the employees name is ranganath. I purchased the phone from lido branch of Bangalore. . Pls respond to this complaint as soon as possible.and...

I purchased Dressing table-Impiana from Hometown Marathalli,Bangalore on 5th Jan 2012. Home town promised to deliver on or before 20th Jan 2012. I kept calling & tried tracking the status of [COLOR=#009900 !important]the delivery[/COLOR] & finally they assured of the delivery by 4th of Feb 2012.
As expected,i tried reaching them again on 4th feb & couldn't get any response as [COLOR=#009900 !important]customer care[/COLOR]...

Its already 10 days and those buggers did not send the fitter/carpenter to fix the Study Table purchased from them. I called them every single day and they would say that they will come tomorrow... but tomorrow never happens! I'll curse the founder Kishore Biyani a million times! They are not bothered about customer satisfaction. Had this been USA, I would have already sued them! This is not the first time I'm dis-satisfied by them....

Order No : [protected]
Order Placed and full payment made on: Jan 27, 2012
Promised to deliver on Jan 31. 2012
Status says ready to ship on Feb 9, 2012

This is despite making 2 phone calls to their call center. They make false promises and the status stays the same. They haven't assigned any AWB number to my order - this means it is still with them.

This is the state of affairs...

I ordered for Food Storage Set, on[protected].
Recevied the Item in completely damaged state on[protected].
I tried calling them 5times the call count down begins from 19 or 15 it continues to 2 or 1 and call gets disconnected.
I have lost 100 RS approx for the the call as it is not a toll free number.

I need a replacement for that.

My order details are below.

Order No :...

Dear sir,


I HAVE PURCHASED MATERIAL TH YOUR BIG BAZAR ON 05.02.2012 HEARE THEY HSA CHARGED VALUE MORE THEN MRP PRICE THIS IS CHITING/ FRAUD WITH ME I CALL TO YOUR BIG BAZAR FROM TWO DAYS BUT NO SOLUTION FROM his side


purchase
big bazar
TR NO 36230 TILL NO 5
RECIPT NO 0008452
DT
05.02.2012
Regards
geeta yadav
[protected]...

I have placed an order on 31/December/2011, and my order Id is [protected]. When i placed the order the website was displaying the product was in stock. After some days i mailed them asking for the product, they stated its out of stock and will arrange for it soon. Few days back they called me saying the product is expected to arrive at ware house by February second week. today When i called their toll free number it saying its disconnected,...

I had placed an order for the Avon Travel Airbag, order No.[protected], made a direct payment to the Futubazzar.com ICICI bank account, acct. No.[protected], IFC ICIC0000004FUTUREBAZAARINDIALIMITED, transaction No.[protected] from my ICICI bank account through net banking on 28/01/2012, the order was generated by one of their agent AZAM SHAIKH who gave me the order No. and who instructed me to do the payment by giving me their banking credentials...

I bought new "Spaldings" shoes from "BIG BAZAR" of rupees[protected] discount) on 26/11/11 (Bill attached in picture). During sale of shoes the sales boy told me that if you have any kind of complaint we can change it in 3 months. The condition of shoes, today (05 feb12) is so bad. I complaint it to customer care and tried to replace the shoes, but the sales man didn't changed the shoes saying that sir your way...

HAY I AM HARMEET SINGH BHATIA FROM INDORE...I HAVE PURCHASE SOME PRODUCTS FROM BIGBAZAR RATES ARE SHOW IN PRODUCT RS.23.00 BUT CHARGE IN BILL 35.ONE PRODUCT PRICE RS.84.00 AND BUY1GET1FREE BUT THEY CHARGE FOR 2 RS168.MY BILL RECEIPT NO.0010022 ST;4750 CH:12433 DATED.01.02.2012.AFTER COMPLAIN THEY ARE NOT REPLYING ME. MY VEIW.....ISSE JHOOTA AUR LOOTERA KAHIN NAHI....

Following Orders with Future Bazaar.com were placed and were cancelled by them unilaterally on 25.1.2012, but even after 8 days the amounts have still not been refunded. Order Nos- [protected] & [protected].

Further, 4 more Orders (Order Nos: [protected], [protected], [protected], [protected]) were also placed on 25.1.12 but the same have not been delvrd inspite of my repeated requests.
Phone calls to Complaints- Customer...

Sir,

This is to bring to your notice , that we had purchased a dettol hand wash from BIG BAZZAR Vadodara on 31/01/2012 , after coming home we checked and found MRP mention on product is Rs. 147/- you have charged Rs.167/-

When we called up Customer care executive, no satisfactory reply received and were advised to visit stores and brief them.

We stay 10 kms away from your Stores , both working,...

I am writing to complain about the awful experience that we are having with Hometown Marathalli, Bangalore.

We ordered a kitchen cabinet on 14 January 2012. An item was delivered to 26 January 2012, despite the promise that the item will be delivered on 22 January 2012. Mr Ramesh came to assemble the product on 28 January. This is when we discovered that the wrong item was delivered.

We made several phone calls...