Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I have ordered three different products from future bazaar on 02 Sep Order no - [protected] on 02/09/12. But still now the product haven't dispatched. i hav called customer service four times they told that due to warehouse migeration it is getting delayed. migeration work is there please dont cheat the customer that it will be delivered in 4 days because i got the delivery date as 08/09/12. when i purchased that product. also they...

Hi,

This is Namrata, I had placed an order of mudular kitchen and bed room furniture from Home town in the month of June.
The commited date of dilevery was July end. Full payment was also made before July. Since then the material has been comming in bits and pieces. The measurement was taken wrong by home town team. The rectification of the same is shill not completed till date. We have called them several time and we...

Realyy bad customer service.. paid for my dining table atleast 50 days back. promised delivery on 30th August.
Called them on 10th Sep enquiring about the table and was told it will take 7 days more. today is 23rd of September and still no result in sight.
Phone numbers dont work...cant reach out to anybody..u feel helpless, cheated and absolutely frustrated.

I[censored] want to screw up your weekends chasing these guys...

I have placed a order on 11-Sep-2012 (Order# [protected]) at futurebazaar.com but still I am waiting for the delivery of my order, I have placed the order because it was suppose to deliver till 19-Sep-2012 But when I contact to customer service they told me that It will deliver till 18 Sep, When I contact again to customer service then they are saying "due to an overwhelming response for the ordered product we will deliver it on or before...

Consumers’ Legal Protection Forum today files a complaint against Big Bazar for selling of goods at price above MRP with the Controller of Legal Metrology. Forum also demands to prevent and control such unfair trade practice for the greater interest of public service particularly the common consumers. In their complain letter, Forum’s Chief Coordinator Ajoy Hazarika and Administrator S.M.Sarma revealed that Smt. Aruna Barua a resident...

Hi,

I have ordered AT Zurich Soft Trolley, 76 cm, Black Order no - [protected] on 10/09/12. But still now the product haven't dispatched. i hav called customer service on 13, 15, 17, 19, 20 and they told that due to warehouse migeration it is getting delayed and also i wrote to customer care on 13th and got a reply that it will be dispatched. if migeration work is there please dont cheat the customer that it will be delivered...

I HAD ORDERED A MOD''ACC HANDBAG FROM FUTURE BAZAAR AND WHEN I RECEIVED THE PRODUCT I WAS SHOCKED.... THE PRODUCT WAS NOT NEW AT ALL, IT HAD STAINS, LEATHER WAS PEALING OFF.......... I AM VERY PISSED OFF OVER THE SAME & THE KIND OF FRAUD SITE IT IS AND THEY THINK A CLIENT WILL ACCEPT THAT KIND OF PRODUCT AFTER PAYING FULL AMOUNT........

THIS SITE SHOULD BE BLOCKED...

HI,

On the faith and consumer satisfaction of bigbazzar,future group i just tried purchasing the very first product and you have shown that you do not care the consumer satisfaction.

I have booked a cello casserole and the delivery date given was 8th september.Todays date is 19th september, till now i have not received the product.The only answer the customer care says when ever i call them is that " the...

i hope that some realy action will be taken so i am complaint going to do its not frist time its secound time happen in same store same product and same person so i want see forum can do any thing or not 2month back i taken from phonix big bazaar bangalore food item chikki pkt but when i consum i find its expried so i call the big bazaar people and infrom they came and appologies to me so as a human being i excuse them but on 16th sep on...

Dear Sir/Madam,

Unfortunately, I have booked a sofa cum bed on 12 –Aug’12 from your showroom at ambience mall Gurgaon. (Invoice copy attached)
The date of the delivery mentioned on invoice and committed was 08th sep’12.(SO No.- [protected])
Unfortunately it is not delivered yet and there is no plan to deliver it any time soon.

Is that the level of the commitment your company is providing to...

Hi,

This is Koustav Roy from Garia, Kolkata. I was placed 5 order in Futurebazaar.com on 7th of this months and Order numbers are [protected], [protected], [protected], [protected] and [protected]. I had already made full payment for all the product. and that time i was shown that within 14th September the all product will be delivered. Today is 13th Still all of my product yet not being dispatch. Every time when i was calling i...

Hi,
I purchased a bookshelf from Big Bazaar Kachiguda in March'13. Right from the start, the bookshelf wasn't assembled properly - the same was detected and a complain was lodged with the Big Bazaar authorities during June'13. A repair person was sent and he tweaked the shelf a bit and left saying he didn't have the necessary equipments to repair the problem. We waited for few weeks before lodging another complaint...

Dear Sir,
My Firm Name is M/s Design Creation . I worked with Home town ( Grate India Place Noida ,Atta market Up).We Settled our Account as his condition. But they not Released my Payment & Security Deposit for Registers our firm With Home town .
Sir Please Help Me .




M/s Designcreation

Jayant

Ph +[protected]
E-Mail-...

Gift coupons issued when credit card points redeemed. When we went in to make purchases, the workers at the department store say that the coupons are invalid. These were valid till 2.20 pm and we missed that deadline by an hour. We reached the cash counter at 3,15 pm. Nowhere on the coupons is this mentioned, no where on any site, neither was this mentioned at the time of redemption. Complete and straight forward cheating...

I purchased 4 bottles of Catch Peach Water from Big Bazaar near Netaji Subhash Place , Pitampura,
yesterday.
When i came home i noticed that the four bottles are expired . the expiry was 14th august 2012 and i bought these bottles on 5th september.
Also i intended to buy Nestle Slim Fit Milk tetrapacks also from this store. But luckily i notiiced that the expiry was only a few days hence. i had planned to buy atleast...

We had purchased a Washing Machine from Big Bazaar –R City Mall Ghatkopar on 11th August 2012 as part of the Sale during the Independence day week.
As per the machine displayed in Big Bazaar, we noted the size, that is the Height, weight and length. As the same time our Kitchen renovation work was in progress. Our Kitchen’s renovation work was completed as per the size of Koroyo Washing which we had seen and booked on 11th August...

Dear Future group

I have purchased T24 prepaid SIM at BigBazzar ,Chinchwad.The number is [protected].
At the time of registration I have submitted photo and copy of driving license.
However now SIM is outgoing barred and call to this SIM is given IVRS message
"This number is temporarily out of order".
When I got in touch with Custmorcare T24 they said the Application ,photo, and documents...

i had purchased a sandiago sofa set from big bazaar, pazhavangadi, trivandrum for Rs.21,759/-.(invoice no. 1721 dated 31.3.2012) Even though we had paid full amount on 31.3.12, and the due date of delivery was 20.4.2012, we received the sofa only during second week of june 2012 and that too after repeated requests. The leg of the sofa collapsed in two weeks and this was repaired after one week. Now, on 29.8.12, the other leg also collapsed....

Team,

Very sad to see that my order was not delivered fully and after 1 week i was informed that the mentioned Item is no there in the stock.
Its really pathetic to see such things and because of this i even missed the offer which was easily available in the Store.
Now its very easy from your side to say its not there in the stock but who will pay for the offer which i could not avail.
When i called that...

I purchased bathroom fittings from Home town (Thane) SO NO: [protected] on Aug 5, 2012 with expected delivery date as Aug 13, 2012. I am writing this on Aug 28, 2012 and it is still not delivered. Despite repeated calls and visit to the store, they are promising false dates. I am not sure who will bear the cost of delay. I advise people not to purchase any item from this store....