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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 162

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P
Pratap Veer
from Hyderabad, Telangana
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Over Billing

Address:Hyderabad, Andhra Pradesh

We always have problems with the billing at Big Bazaar for the monthly groceries. Today we purchased items from Big Bazaar at Tarnaka and have been over billed with Rs.310. One product has been charged double while we brought just one quantity and a combo pack has been charged individually and not as a pack (Receipt # 0026947). Every month we face such issues and have to repeatedly visit the place for corrections. Request someone to take...
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alokaghosh
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading advertisement in newspapers

Address:North 24 Parganas, West Bengal

Big Bazaar has carried misleading advertisements across major newspapers for the "The Great Exchange Offer 18th Feb - 1st Apr". I have scanned the advertisement in today's The Telegraph (Saturday 31, 2012 Page 23) and NOWHERE is it mentioned that Big Bazaar has stopped accepting the "old things" for exchange. I had even verified last Saturday at the Big Bazaar counter and they clearly mentioned that the offer is valid...
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Sumit Naik
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper communication and Response

Address:Bangalore, Karnataka

I ordered 3 products on[protected] as follows:

Thank you for your order. Received Rs. 953 on 18 Mar, 2012. The following items will be shipped:
S.No Item Price Qty Delivery Amount
1 Cinthol Deo Sport Soap (Pack of 5*125 g) [2589532] Rs. 110 1 Before 23 Mar, 2012 Rs. 110
2 Gillette Lemon Lime Shave Foam - 196 gm...
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patna105
from Patna, Bihar
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Threat

Address:Patna, Bihar

Today, I had the most horrible threat and harassment from a Big Bazaar Patna Employee Amit Kumar, Employee Number 24672. I have also informed the Police about such abusive and insulting behaviour. I was called a thief because I did not permit an employee's article to be placed inside my purchases so that it could be taken out by him after cleared by the security staff at exit points. One would not expect such robbery from inside Big...
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R
RAVI_RAMAN
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:South Delhi, Delhi

Future Bazaar : Your order with Future Bazaar has been confirmed [Order ID: [protected]]
Mar 19

Dear Customer,
Thank you for your order. Received Rs. 308 on 19 Mar, 2012. The following items will be shipped:
S.No Item Price Qty Delivery Amount
1 Yoga Mat, 61X173Cm, Light Blue [2568759] Rs. 179 1 Before 22 Mar, 2012 Rs. 179
2 3 Fold Umbrella for Men & Women - Set of 2 [2581790]...
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kanhabansiwala
from Mathura, Uttar Pradesh
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T24 sim not activate

Address:Mathura, Uttar Pradesh

Reference id 2485,
I m kapil agrawal, my other contact no. Is [protected], as i confirm
you first that my airtel sim which i have m.n.p. From BIG BAZAR
PACIFIC MALL MATHURA U.P. dated 07.12.2011
after than my number continue working approx 2 month, after than my
sim card hasbeen rejected, so i complained to Mr. Ajeet, big bazar
paci mall, mathura, he checked and give me new blank sim[protected]br...
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H
Home Twon
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Material supply form HOMETOWN

Address:Ahmedabad, Gujarat

I have purchased furniture from HOME TOWN, Ahmedabad, The defective materials was supply by them. We had already lodge complain to them.

But they have not taken any care for supply of defective materials

Last many days i am calling to Mr,Nitin on [protected] & Mr,Santosh on [protected] & Mr,Manish on [protected] & Home Town Land Line on [protected] but nobody's given a single reply form counterpart...
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kanhabansiwala
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

T24 sim is not working

Address:Mathura, Uttar Pradesh

To [protected]@futuregroup.in
Reference id 2485,
I m kapil agrawal, my other contact no. Is [protected], as i confirm you first that my airtel sim which i have m.n.p. From BIG BAZAR PACIFIC MALL MATHURA U.P. dated 07.12.2011
after than my number continue working approx 2 month, after than my sim card hasbeen rejected, so i complained to Mr. Ajeet, big bazar paci mall, mathura, he checked and give me new blank sim[protected]...
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ranjish poovadan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ALMOST TWO MONTHS NO REFUND OF PAYBACK POINTS

Address:Hyderabad, Andhra Pradesh

On 26 January i placed an order ([protected]) of an induction cooker and a laptop cooler from future bazaar using my 14500 Payback points. i was supposed to receive the products by 7 days. when i did not receive my products on 14 Feb i called customer service and they told me they will update me by 16th feb. on feb 17th i called them again as there was no feed back from them and i was told the products which i ordered were not available but...
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singh21
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product received

Address:Haryana

Hi,

I had ordered a stroller for my baby on March 18, 2012. This got delivered on March 21, 2012. Unfortunately the product was received in damaged condition -
1) The product was not in its original packaging
2) One set of wheels were missing, rendering the product useless.

The order id is [protected]. The team at Future Bazaar is not ready to replace the product with penalty for inconvenience caused!...
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evinayagam
from Chennai, Tamil Nadu
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replacement for the damage

Address:Chennai, Tamil Nadu

we have purchased a steel cot, on 18/9/2011. bearing t.r.number-69890 (colour/size/capacity[protected]value of Rs.4399/-.after a month the cot legs got buckkled in. the complaint was raised through phone calls and directly , after a week one person from big bazzar came and checked this cot, and took the photos of the damaged parts , after 15 days nobody turned up to attend the damaged cot or replace the damaged part.Again after several...
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kanhabansiwala
from Mathura, Uttar Pradesh
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T24 sim complaint

Address:Uttar Pradesh

Whem my doc is attach. Then what reason to my sim is invalid. Do it activate quick...
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sanbiswa
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Item not delivered

Address:Bangalore, Karnataka

Hello,

I had booked a piece of furniture on 25/02/2012 by paying Rs 14999.00 (Advance Receipt No: [protected]) at their Rajaji Nagar, Bangalore store. The delivery date mentioned in the receipt is 12/03/2012. Since that day we've been talking to the store people over phone each and every day but neither they've delivered the item nor they've given a date when they can do so.

My complaints are the...
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kanhabansiwala
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My T24 sim is invalid

Address:Mathura, Uttar Pradesh

Dear sir, me Kapil Agrawal,
Let me know i purchasing mostly the thing from big bazar pacific mall Mathura, And i get the free talktime after shopping, So they Offered me to Converted my airtel [protected] to T24 Via M.N.P.. After submitting my document they successfully M.N.P. my number to T24 dated 07.12.2011.
After Approx 2 month my sim has been invalid, After than i contact to Big Bazar Mathura, Than they give me new blank...
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skm12
from Bhubaneshwar, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading customer

Address:Puri, Odisha

i have ordered a Milton Vector3, 3 Tier Lunch Pack FBID: 2564736 from futurebazar on january 28,2012. they have told me that due to heavy purchase in the program saal ka sabste sasta 5 din we are unable deliver the product to you within 1 week. so we must deliver within 18 th february 2012. then around 25 th february i their website product shows that in is in transit having awb number [protected] by bluedart. i check that in the bludart...
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Address:Dharwad, Karnataka

From august 12 month 2011 my purchased television LED KORYO TV In the name of Praveenkumar.S.Kelur.Has screen and sound problem . I given a complaint after 2 months.Repair person come to my home and check the television and he removed a board of electronics circuit attached new board . But that board also not correct. so he attached that old board and said when new board will come i coming for repair. After that i am going to big bazaar...
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ana.dtt24
from Pune, Maharashtra
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Not received product even after the payment done by online banking

Address:North 24 Parganas, West Bengal

I have posted an order on 9th Feb,12 in www.futurebazaar.com. The order id is [protected]. I wanted to go for Cash on Delivery but it has been shown that this facility is not available for my postal area. Then I have posted the order by net banking. I found that the delivery will be before[protected]. But I have not received anything yet. I send them a feedback in their website by stating the problem. The customer care desk didn't even...
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salmanbah74
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online order delay, as stock not available

Address:Mumbai City, Maharashtra

I ordered a Double Bed sheets online from Big Bazar, which was promised me to deliver within a week period. To my surprised it is now 5 weeks, the items I have not received from them yet. I called to Public Relation and got replied, items is out of stock, will deliver as soon as Item available.
I advise to Pubic, never order anything from Big/Future Bazar. They are fraud companies in the Indian Market....
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poshbah
from Mumbai, Maharashtra
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ONLINE ORDERS SERVICES VERY BAD FROM FUTUREBAZAAR

Address:Mumbai City, Maharashtra

I HAVE ORDERED PRESSURE COOKERS SHIPPING TO MUMBAI AND MANGALORE ON 08/03/2012 ON LINE, AND SENT A E-MAIL TO FUTURE BAZAR STATING THAT, I HAVE NOT RECEIVED ANY CONFIRMATION FROM FUTURE BAZAR ON MY E-MAIL, WHETHER FUTURE BAZAR HAVE CONFIRMED OR NOT ABOUT MY ORDERED.

SO FAR UPTO DATE 11/03/2012, I HAVE NOT RECEIVED ANY E-MAIL FROM FUTURE BAZAR. I JUST WANT TO INFORM GENERAL PUBLIC TO NOTED THAT, PLEASE DO NOT ORDER ANY ITEMS...
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z123
from Mumbai, Maharashtra
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OVERCHARGING

Hi BIG BAZAAR shoppers

Please check your bills when you shop from BIG BAZAAR MALAD WEST outlet ( opp malad west station)

The outlet overcharges you on many items sometimes more than Rs 10-15 per item.

I shopped last evening and on checking the bill against the actual products i found 6 items where the price was higher than the actual price of the product. They extra charge ca range from Rs 5 to...
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