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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 163

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Z
z123
from Mumbai, Maharashtra
Mar 11, 2012
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OVERCHARGING

Hi BIG BAZAAR shoppers

Please check your bills when you shop from BIG BAZAAR MALAD WEST outlet ( opp malad west station)

The outlet overcharges you on many items sometimes more than Rs 10-15 per item.

I shopped last evening and on checking the bill against the actual products i found 6 items where the price was higher than the actual price of the product. They extra charge ca range from Rs 5 to...
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M
MANOJ AGARWAL
from Noida, Uttar Pradesh
Mar 11, 2012
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Non receipt of ordered goods

Dear Sir,

I have ordered online to buy a pendrive from Future Bazaar.com on 26/01/2012 vide their order no. [protected]. They have sent the ordered item through Blue Dart vide Waybill no. [protected]. After approx. 20-25 days, when i contacted M/s Blue Dart for delivery, they replied that Item was returned to Future Bazaar because my address was not mentioned on the parcel. Again, when i tried to contact Future Bazaar over Phone,...
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S
sakseria.neha
from Bengaluru, Karnataka
Mar 10, 2012
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Fraud

Address: Bangalore, Karnataka

The Big Bazaar Exchange offer is a fraud/scam. They did not provide the details of exchange in terms and conditions before the transaction. Nor did they write about their rule anywhere in T & C. " i get only BB coupons instead of cash which has 1/10th value of a rupee. This was NOT INFORMED earlier in any form. I sold 25kgs newspaper and clothes which could have been of some use for a poor which BB took by fraud. Help......
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S
Sushil Dudeja
from Mumbai, Maharashtra
Mar 9, 2012
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As mention free delivery .. still charged rs 200

Address: Pune, Maharashtra

[Order ID: [protected]]


This website has such a fake commitment .. As already mentioned that above 500 rs no courier charge ,My order values Rs 1250, But still While delivering the courier man has charged Rs 200 for delivery.

My order no - [protected].

( I would never refer anyone to go for Futurebazar for any of the shopping )
This is the one of the worst experience i had in my...
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P
pachineelam
from Vepagunta, Andhra Pradesh
Mar 9, 2012
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delay in delivery and not fixing

Address: Visakhapatnam, Andhra Pradesh

purchased dining table on 25/2/12, delivered on 7/3/12 n yet to be fixed.
nobody lifts telephones at big bazaar. when we contact fixing boys
each fellow gives cell number of another fellow.
most irresponsible replies.
very poor management at vizaj bigbazaar....
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T
trups11
from Mumbai, Maharashtra
Mar 7, 2012
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product not delivered, pathetic service

Address: Thane, Maharashtra

I had ordered a chair from Home Town outlet in Thakur Mall, Mira Road. While taking payment they took 100% payment but it has been two weeks that they have not been able to deliver one single chair. Whenever I call them they give some stupid reason and keep saying that it will take 3-4 more days. I got a call yesterday from them saying that it will be delivered today by 2 pm. And there is still no sign of the same. When I called the outlet...
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Basantamoharana
from Bhubaneswar, Odisha
Mar 6, 2012
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Product Not Delivered

Address: Khordha, Odisha

Don't purchase any product from futurebazar because they fraud with customers. I have a bad experience with them still continuing.

ex.
Your Order Details :
View the details of your order here. To view all your orders, click on the My Order Tab .
« Back to My Orders
Order No : [protected] Shipped To:
Payment Status : Payment Received

LC-II-116/24, Sailashree Vihar,...
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B
bhaskersaxena
from Lucknow, Uttar Pradesh
Mar 3, 2012
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Complaint against staff : Misbehaviour, abusive, aggressive and threatened to life

Address: Pune, Maharashtra

Hi
My payback card no is [protected]. I had gone along with my wife
to Big Bazaar to purchase some house hold stuff at around 0830pm on 03
Ma 2012. The address of the store is :

Fun-N-Shop Building, Fatima Nagar, Solapur Road, Pune Fatima Nagar,
Solapur Road, Pune.

At customer Service desk I asked about Payback redemption points. CSD
in charge Mr Vinayak Deshpande was...
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S
s_mandle
from Boisar, Maharashtra
Mar 2, 2012
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25EX

Address: Thane, Maharashtra

BIG BAZAR offering Exchange coupon once we give them any old item.The skim is up to 30th April 2012.on exchange coupon they offer 25% discount except food product,on which they offered 10% discount. Accordingly they display their sale price on label at product display.

After verifying price customer approach cash counter for billing & payment,You will came to know the discount they offered is neither 25% not 10%.
very...
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V
vipinr85
Mar 2, 2012
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Items not received

Order number: [protected]

Placed order on Feb 1st and I still havent received all items in the order. Customer service agents know only how to make false promises of "Items will be received in the next 2 days".

I am very very disappointed and in the process of complaining with the consumer court if I don't receive my items by Monday or Tuesday next week....
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S
sheetalamin007
from Vadodara, Gujarat
Mar 1, 2012
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Not giving Refund

I had purchased Professional Hair Clipper from Future Bazaar before 15-20 days and I received that product damaged. So we send it back to them now they are not giving me refund whenever i asked them they tell i will get in next 48 hours. My name is sheetal amin...
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M
manojjadoun
from Delhi, Delhi
Mar 1, 2012
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FutureBazaar - Fraud company with poor customer service

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have placed a order on 27-Jan-2012 (Order# [protected]) at futurebazaar.com but still I am waiting for the delivery of my order I have placed the order because it was suppose to deliver till 10-feb-2012 But when I contact to customer service they told me that It will deliver till 18 Feb, When I contact again to customer service then they are saying "due to an overwhelming response for the ordered product we will...
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Address: Allahabad, Uttar Pradesh

I have ordered order number [protected] for "Polyshape Pet Deluxe Container,Set Of 4 - 125ml on 28 jan 2012 but till now i am not getting any shipping details from futurebazaar neither they delivered my product.its one month over and they are not arranging or delivered product other online shopping portal like snapdeal,yebhi,letsbuy delivered their order hardly in 3-4 day but futurebazaar is really a fake online shopping portal which...
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A
anujmahajan125
from Delhi, Delhi
Feb 28, 2012
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Futurebazaar.com not processing refund

I had placed an order with futurebazaar.com for:
Set of 2 Trek ThumbDrive UDP 4 GB Pendrive
Order total: Rs. 375
Order #: [protected]
Dated: 26 Jan 2012

Order was COD and I was not home when the courier was delivered. The bill with this order was for Rs 825 and that amount was paid to the courier guy since the bill was from Futurebazaar.
I immediately sent an email to futurebazaar at [protected]@futurebazaar.com...
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A
annu.juju
from Jaipur, Rajasthan
Feb 24, 2012
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No Refund and misbehave

Address: Jaipur, Rajasthan

Hi.. today i did a purchasing of Rs.2000 at FBB Triton mall, Jaipur. Even yesterday also did purchasing of Rs.3500 , but today i unexpectedly i got to know that fbb's standard is down grading day by day. One of the salesman there told me that yes it has a 25% discount ( on showing the kid shorts to him ). But in the bill the discount was not their ( MRP. Rs.379 , Size: 3-4 yrs). When asked to revert my money back they denied it completely...
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J
jayan49
from Pune, Maharashtra
Feb 24, 2012
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Delay in Delivery of Furnitures and uncooperative attitude of its employees

Address: Khordha, Odisha

We have purchased the furniture on 27 Jan,2012 and the Manager of Big Bazar, Bhubaneswar promised to deliver the same within 15 Days and demanded 5 Days as grace period. we have agrred to that and bought most of the furnitures from there. But it has been 20 days passed there is no reply from Big Bazar , Bhubaneswar. Ther are dealying the order and not picking up the phones. Moreover they said to file a complaint or do as we like. They are...
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M
MKDey
from Kolkata, West Bengal
Feb 24, 2012
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Order not dispatched and no communication

My Order No : [protected] dated on 31 Jan'2012 and and according to the order details the product is to be delivered before 21 Feb, 2012 but till date I have not received any information about the order shipment. As per the terms and conditions of the website

" Delivery

We offer a ‘9 Days Delivery Guarantee’ on all Battle products from the date of receipt of payment
For cash payment mode,...
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T
Tharanath
from Noida, Uttar Pradesh
Feb 21, 2012
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Refund issue with Hometown

Address: Hyderabad, Andhra Pradesh

Hi,

I have done big mistake by getting to words of Hometown Hyderabad.On Feb 5th 2012 I had a visit to the store and Sales team had said I can make advance payment and get special offer which is available on that day. They had shown that they will be giving 40 % discount and additional free items. Sales team said once they take measurements of my apartment they will provide me the exact design based on which they will draft...
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vijay.shah3108
from Mumbai, Maharashtra
Feb 20, 2012
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Irresponsible and careless behaviour

Address: Nagpur, Maharashtra

Given below is the complaint I made with Big Bazaar and I still have not received a reply from them.


Dear Sir/Madam,

I am a regular customer of big bazaar and I was very saddened and disappointed by an incident which took place at your big bazaar outlet in Poonam Mall,Vardhaman Nagar,Nagpur. I had gone for shopping with my family in Big Bazaar as i do every month and i purchased a packet of 400gm Govardhan...
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A
arpitasoni
from Pune, Maharashtra
Feb 20, 2012
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Improper conduct and mishandling of the company's policy

Address: Pune, Maharashtra

Hi,

Subject : Improper conduct and mishandling of the company's policy
I visited Big Bazaar on 18th Feburary 2012 in chinchwad pune around 5pm. My handpurse was checked and locked. Due to a phone call , i came out. I reentered , but at this time all my personal items like earrings , cosmetics , small wallets were put up with the white sticker whcih were inside my bag and my bag was then locked by the plastic string....
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