[Resolved]  BIG TV — error type 2

Address:Chickmagalur, Karnataka

to big tv
some days before morning when I switched ON the receiver ,I Got "First setup" screen and I pressed OK.Signal Quality is shown as "good".But ,STB Failed to find any channels and showed "Type (2) Error".Now ,I call the big tv customer care they said within 48 will solve they said but after 1 week also still not solved
my smart card no[protected] complaint no[protected]
so kindly let me know what Type (2) Error and the solution of it
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,
Local engineer will get it touch with u for the same.
Inconvenience regrated.

Rgds,
BigTV-Customer care team
Dear Customer,

Your issue was escalated to the concerned person and one of our ISP is in touch with you. Your issue will be resolved by 20th May' 10. Will look forward for your feedback on the same.

Regards
Reliance BIG TV DTH Team
Error type(2) has accured check your cable conection
Error type(2) has accured check your cable conection
I have facing the error type 2 when first time installation,

What is the reason for this error.
I have the signal strength is good(Nine green dots) but when i go to the next step the error type 2 is display and stop the process.
pl help for the same.

Smart card no.[protected]
Mo. no.[protected]
As the reliance customer care was not attending phone...i called Mr Ashok & queried...now he have found reason behinf error type (2)
it says it is not recieving big tv signal but that of doordarshan..so you have to align antenna for signal quality once again.
Thanks ashok
To Reliance big TV
2 days before evening when I switched ON the receiver, I Got "First
setup" screen and I pressed OK.Signal Quality is shown as "good".But, STB Failed to find any channels and showed "Type (2) Error".

my smart card no[protected]
so kindly let me know what Type (2) Error and the solution of it
Yesterday I have facing the error type 2 when first time installation,

What is the reason for this error.
I have the signal strength is good(Nine green dots) but when i go to the
next step the error type 2 is display and stop the process.
pl help for the same.

Smart card no.[protected]
Mo. no.[protected]

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