Comments
Blackberry — problem to contact
I received a massage from [protected] . they said you won a prize in ponds but they said you have to send a email to our address "[protected]@msn.com " but this address is wrong according to computerwhat I do?
hi i am the user of blackberry since last 8 month, this was one of dream mobile phone and now when i am facing problem in mobile no service provider are guiding proper way.
I was surprised that famous mobile company like blackberry is not able to give good service, this is 4 day i am without my blackberry cell phone.
can any one from blackberry group help me out or else i should change the brand.
Yogesh Poojary.
Customer Relation Manager.
I was surprised that famous mobile company like blackberry is not able to give good service, this is 4 day i am without my blackberry cell phone.
can any one from blackberry group help me out or else i should change the brand.
Yogesh Poojary.
Customer Relation Manager.
I’m a regular user of Blackberry for the past 10 years. Recently I bought one Blackberry Z10 and was extremely disappointed with the product.
I bought it on 7th July and within 10 days its battery started draining very fast. I took it to the retailer I had bought it from. He sent the device to local service center (Ambala-Haryana) and the device was returned to me in 3-4 days’ time but to my shock with the same problem. I again returned it to the Retailer on 23-July and I was told that it will be first tested at Service Center and if not okay, then will be swapped and I will get a new device within two weeks. After a week when I contacted the retailer I was told that device has gone for swapping and I may get new device within set time.
Now more than one month has passed and I have not received the device after repeated reminders. Today I spoke to retailer and I was told that Company has given them instructions to give me a new device and I can visit their shop and collect a new one. When I reached their shop, the other brother of the retailer told that they can’t give a new device to me from their stock and I will get new one only once they receive it from Blackberry. I was told that if I want a quick solution and wish to accept Z3 in exchange for Z10, I can get that but without any difference in price. I have been told that if I want Z10 then I have to wait for another 60 days minimum.
I’m extremely disappointed with this everyday follow up without any concrete results. May I request your immediate intervention in this matter please? The details of the product and retailer are as below:
Blackberry Z10, IMEI No. [protected], Sr. No. 2397/2012/WRLO, Bill No. 16278, Dt. 7-Jul-14
Retailer: Balaji Communication, Kurukshetra (Haryana), Contact Person: Vivek, Cell:[protected]
Thanks, Krishan Dhawan, Kurukshetra-136118, Haryana, Cell:[protected]
I bought it on 7th July and within 10 days its battery started draining very fast. I took it to the retailer I had bought it from. He sent the device to local service center (Ambala-Haryana) and the device was returned to me in 3-4 days’ time but to my shock with the same problem. I again returned it to the Retailer on 23-July and I was told that it will be first tested at Service Center and if not okay, then will be swapped and I will get a new device within two weeks. After a week when I contacted the retailer I was told that device has gone for swapping and I may get new device within set time.
Now more than one month has passed and I have not received the device after repeated reminders. Today I spoke to retailer and I was told that Company has given them instructions to give me a new device and I can visit their shop and collect a new one. When I reached their shop, the other brother of the retailer told that they can’t give a new device to me from their stock and I will get new one only once they receive it from Blackberry. I was told that if I want a quick solution and wish to accept Z3 in exchange for Z10, I can get that but without any difference in price. I have been told that if I want Z10 then I have to wait for another 60 days minimum.
I’m extremely disappointed with this everyday follow up without any concrete results. May I request your immediate intervention in this matter please? The details of the product and retailer are as below:
Blackberry Z10, IMEI No. [protected], Sr. No. 2397/2012/WRLO, Bill No. 16278, Dt. 7-Jul-14
Retailer: Balaji Communication, Kurukshetra (Haryana), Contact Person: Vivek, Cell:[protected]
Thanks, Krishan Dhawan, Kurukshetra-136118, Haryana, Cell:[protected]
DRF — complaint about network problem
Dear sirThis is regarding about Airtel Number:[protected] & Account Number:[protected]
Sir i m suffering network problem continuously from 6 months.I called lots of time to customer care but they give me only consolation .you can see whenever opening my complaint status on customer care . I asked to customer care you solved network problem or do correct my bill amount on which nomber i called repeatedly 2-3 times. But they didnot do anythinh still now. They only called me for deposit the bill amount. I fadeup of this service provide by your company. do needful as early as possible.
Thanking u
Subhash Shukla
Research Scientist
DRF
Ext-8423