[Resolved]  Blue Dart Express Ltd. — Non receipt of courier despatched on 09.06.09 by HDFC Bank Ltd.

,
It is fact that Blue Dart flight courier company is the most irresponsible company in courier business. They dont care whether courier is delivered or not and give all false reasons and update the same on their server meant for tracking the courier. They don't care for the customer. That is the case for my docket no. [protected] dated 09.06.2009 sent from HDFC Bank Ltd. to be delivered at My residence in Chembur has not been still delivered. I spoke to the customer service Ms. Jeniffer Fernandes on Saturday and she confirmed that they cannot delivery on saturday and will deliver certainly by Monday 15th June 2009 before 12' O clock. Till now I have not received the courier and that shows the commitment on the part of Blue Dart Courier. Now I have spoken to Ms. Pelvian and she told to speak to their Manager who was not on his seat. Latter she informed me that Mr. Peter their manager will revert.

I want to know from the management why is it so that you even don't care about the deliveries and what's the use of paying you so much even if the courier has not been delivered till date.

If incase I don't receive the packet by today evening along with the reply the same shall be taken to consumer court and company will have to bear the consequences.

Hope that there is someone in the company who really cares for the customer and understands the meaning of service.

Awaiting your reply at the earliest


Daniel Geevarghese
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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My PAN card has been delivered on 10-Dec-2009 by Blue Dart Express Ltd courier vide airway bill no. [protected].But i have not received till date.Please help me
My AWB – [protected] and it contains a DELL laptop. Thinking of sending it thru BLUE DART for safe and sure delivery. I shipped it from Bangalore on 8th Jan 2010 for HPR. But the shipment didn’t reach still on 15th Jan 2010. After chasing with customer care, got to know that shipment is missing. Still they are unable to trace where the shipment is. Could you pls take any action accordingly. All the necessary paperwork and shipment value was declared at the time of shipment. This was not expected from courier giant like BLUE DART… how far the claim is true??? if we donot deliver, money will be returned…but here full shipment is missing…. pls trace the shipment at the earliest.
My AWB – [protected] and it contains a DELL laptop. Thinking of sending it thru BLUE DART for safe and sure delivery. I shipped it from Bangalore on 8th Jan 2010 for HPR. But the shipment didn’t reach still on 15th Jan 2010. After chasing with customer care, got to know that shipment is missing. Still they are unable to trace where the shipment is. Could you pls take any action accordingly. All the necessary paperwork and shipment value was declared at the time of shipment. This was not expected from courier giant like BLUE DART… how far the claim is true??? if we donot deliver, money will be returned…but here full shipment is missing…. pls trace the shipment at the earliest.

Sandeep
[protected]
My PAN card has been delivered on 05-Jun-2010 by Blue Dart Express Ltd courier vide airway bill no. [protected]. But i have not received till date.
My PAN card has been delivered on 02-Feb-2011by Blue Dart Express Ltd courier vide airway bill no. [protected].But i have not received till date.Please help me

Blue Dart Express Ltd. — Non Delivery of Consignment

Dear sir,
there is one packet awb # [protected] was picked up from mumbai on 12th aug'11 for delivery at ghaziabad. This packet is not yet delivered at destination, I have called the helpdesk 3/4 times to inquire the status, every time I have been told that this will be delivered today. Now I have called again to them and helpdesk executive told me that your packet has been sent back to mumbai. I didnt understand the reason for the same and they didnt have anything to explain, this is just a harassement on their part for which I am bearing unnecessarily. Request you to take up the matter and get the packet delivered at my address.
Thanking you.
Sanjay sharma
[protected]

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