Blue Dart Express Complaints & Reviews

Docket No: [protected]
Product: 1 kg of sweets sent from Faridabad on 16th August 2011.


I was supposed to get delivery on 17th August 2011, but people at Blue dart said, that they received the package late in the evening.

They gave me a time of delivery between 1 pm to 3 pm. Its 3:45 pm right now and I have made n numbers of calls at Bluedart Office but still have not received it. And now the answer which I got is, " we can not give you any time frame for the delivery"

Please help.

It is as if they enjoy harassing their customers.

I request you to ensure that my parents get full refund of the courier money and the sweet money back if I do not receive it by end of 18th August 2011.

Thanks & Regards
Divya Dua
[protected]

sir,
from mumbai my pan card come through blue dart courierway will no-[protected],
the delivery man return the courier ont this condition that given add is wrong but sir the given add is my permanent add,then it can not be wrong. he not came to deliver at my home. if he comes then any one of my family member meet him. without proper reason he return my courier.my add is -vill- dhimer khera , post- kashipur, dist- u s nagar , uttarakhand pin-244713. that is 100% right.
so u r requested to take action against the blue dart courier .
thanks

seema ww/o vinesh kumar
vill- dhimer khera
post-kashipur
dist - u s nagar(uttarakhand)
pin 244713
e [protected]@gmnail.com
mo no. -[protected]

Hello,

This is to inform some poor service and bad behavior of customer care service of well known courier company which is "Blue Dart Courier Services". I really suffered lot because of "Blue Dart Courier Service". My Courier Dispatched from Chennai at July 30 2011 and I got message expected delivery date August 1, 2011. Since this is Credit card so i needed urgently and my courier no is [protected]. I called to Customer care at August 4, 2011 and they told me my consignment will be delivered today only. i wait for 2 days and again called to them on August 6, 2011 they again told me to wait till Monday and surely it will delivered to you. I again called to them on Monday and they committed for next day, I was wondering that at their web site my consignment status was delivered and deal closed but i didn’t receive. I called today(August 9, 2011) they behave badly to me as i said about complain they replied badly and told yo can do complain as we don’t care.

This is very bad service i got from blue dart courier service, i am from Gujarat - Ahmadabad and suffered lot due to them. Please do needful for me and for customer of blue dart courier. Please do some action for the people who spoil image of Blue Dart Courier service.

Following are some info for my consignment
"air way bill no : [protected]
pickup date: July 30 2011
from: Chennai
to: Ahmedabad
status:delivery attempted-consignee premises closed"

thanks and hope it will resolve soon.

Regards
Ankit Mekwan
Contact No. 91 [protected]

I am Somendra Devatwal and i want log a case in consumer court for package lost by BLUEDART and they are still not ready to resolve it. My waybill number is [protected] and it is updated as delivered on 29-June2011. I am continuously chasing up with the BLUEDART (Customer care[protected] but they are ready to resolve my problem. first time they told me that package is delivered, when i requested for delivery slip then they told me that its not deliver and i will get the package within a week. After a week i again contacted to them but they told me that this is our responsibility and you need to contact with shipper. I have all papers and proofs that package has-been delivered to BLUEDART and it was lost by BLUEDART because it has mobile phone in it.

Sir, Please advice ASAP, How can i sue BLUEDART in consume-court. Below is the all follow up details and above attached is the screen-shot of BLUEDART website with the package status.

Blue Dart Complaint
Complaine number- 172859
Customer care execuative- Indrani
Complaine number- [protected]

My Contact-
[protected]

I'm Oindrila Sar , from Oracle IBC knowledge park. I sent a courier through Bluedart to Kolkata on 11th July 2011. The courier have a full sleeve shirt(Colour: white and green checks, UCB brand) and a card. The courier was not been received by the person(Dr.Kaustav Mandal) due to some reason, so it came back to my office address. I received the courier with only the card inside. The shirt is missing.
The Shirt value was Rs 2100/-.
The Bluedart person didn't provide me any declaration for the shirt, however he did provide me an invoice where he has just mention the customer code : 060863, and the address.
The Consignment code is : [protected]

Thanks,
Oindrila.
Ph No: [protected]/ [protected]

I courired my documents through Blue Dart Courier and the address of Courier was Huawei Telecommunications I Co. Pvt. Ltd,14th Floor, Unitech Cyber Park, Tower-C, Sec-39, Gurgaon.122002. and now they made an excuse that the pin code written on address of my courier is incorrect and they delayed the delievery of document which is af.fecting my business need...

My blue dart way bill id is [protected].

I need an explanation from Blue Dart.

My way bill no:[protected]
delivery date was 29-july-11
But still not received it is second time i am facing this issue.Your ambernath branch is always closed dont pick up the call[protected] My earlier shipment take me 8 days to deliver.I want to know how much days it takes to deliver a product.

Really very bad service.

Awaiting for your reply.

From HDFC Bank, they have sent my TDS certificate through BlueDart on 8th July 2011 with waybill no: [protected] and since I did not receive it till
July 12th, I inquired about it at customer care center of Blue Dart, they informed me that the courier was sent back to the sender since the address on the
courier was not complete., there was no house number mentioned in the
address. From HDFC Bank, I have confirmed it that they have sent the courier on my correct address. As per my request again, Bank has sent it again through the same courier company on 16th with way bill no: [protected] and on 18th I inquired it about it with the courier company. This time I really shocked to hear the same reason from them to not deliver the courier. As per bank, they have given my correct and complete address and the courier company is not willing to disclose what is the address written on the courier. If it happened once, you can understand that there may be some reason but if it happened twice, there is some problem with the courier company. I am receiving all the communications that are send by HDFC bank on my address, I do not know why the courier company is not able to miss my house number from the address always. Even the senior person at courier company is not willing to register my complaint. Bluedart prepares and puts the consignee's address on a slip and pasted it on the envelop and I think, due to clerical mistake they might have missed the house number from the address. I hope, somebody from the company will look into this matter and solve my problem. I need my TDS certificate file my income tax return before July 31st.

K M Shylu
[protected]

Dear Sir/Madam,
This is to bring to your notice the repeated mismanagement of courier items by the local bluedart service providers at my address. I am an existing customer of Axis bank ltd. The bank had couriered a cheque and then the details of internet banking process at my address. None of them have reached me. After enquiries at the Axis Bank Golpark Branch I have come to know that the items have been returned to the bank. However I have no clue as to when the courier service had called at my residence since each time they have not bothered to put in the mandatory "Bluedart Called" notice/information to let us know that we had missed a courier. We didnt even know about the courier gone missing till we called the bank. As is evident this has not happened once but twice in succession.

During this course I have received my cheque book and details of the new account delivered by bluedart. However this time the delivery man had left the documents with the security of the complex and the counterfoil as such definitely does not have our signatures on it.

This has happened several times in the past also with the delivery man calling only once and then returning valuable documents, not calling at all etc. There had also been an event when I was forced to take leave in order to receive the bluedart courier since the local branch had diligently refused to deliver at a convenient time inspite of several requests. I work at a city hospital and as such do not have the liberty to take leave whenever we are unfortunate enough to have some item delivered by bluedart.

The local bluedart service providers are unscrupulous, completely unreliable and prone to misbehavior to say the least. So much so that we have since long stopped using the courier service ourselves. But unfortunately Axis bank seems to rely on the very unreliable services still much to our woes.
I request you to look into the matter seriously. If requierd you may check up the details of the issue with the concerned Bank branch directly since I have also lodged a formal complaint there.

Dr Barsha Sen
Flat 1B, Block 5, Deeshari 1,
1112 Kalikapur,
Kolkata -700099

sir , my axis bank credit card courier has been dispatched from mumbai to my place to narayana hrudalaya hospital jaipur . but the authority in jaipur is saying that they are not getting time to deliver it on my destination from 10 am to 5 pm . so i could not get my credit card as yet. kindly issue the delivery as early as possible .

my courier number is [protected]

my add :
dr manish saxena
narayana hrudalaya jaipur

I bought one USB drive from letsbuy.com which was shipped by them through Bluedart courier vide shipment no. [protected]. As per the shipment status the same was started on 1st July'11 from Delhi and was delivered on 2nd July'11 (saturday) in Noida to some'Mr. Manish Gupta'.

I had asked for delivery in my office at A5&6, sector-1 noida. My office is closed on saturdays and sundays, but the shipment status had shown that the same was delivered on 2nd July saturday which was not at all correct. this is the shere shot case of non delivery and wrong information.

For this I had lodged the compaint at customer care of Bluedart vide complaint no. 169630 on 4th July'11 and I was told that the same will be resolved within 24 hours, however, it was not resolved. I was told that the delivery was on correct address, while I dint get the delivery.

This is such a bad customer service being given by Bluedart. they are updating wrong delivery status without delivering the couriers.

Nikhil Jain
[protected]

I beg to say that please do not send any PAN Card through Blue Dart Exp. ltd. Courier specially for Asansol (W.B.). Because this branch has not gave proper service and use bad language. Mostly this branch has kept the PAN Cards one month without any region and everyones tell that the branch said that this is not my service area, and many time said that we have not sufficient staff. So, we could not get proper service. therefor the Income tax and sales tax Assessees are not show there PAN Cards in diffrent areas like Bank, Insurance, Court, Registrar office etc.

i am the consignee to the awb nos [protected],[protected],[protected] which were supposed to be delivered to me on 29 june but two days have passed and i havent recieved my couriers . when i called their local office they told me our delivery boy is ccoming in the morning and u will get the courier on 30th but he didnt came i agian called them now they told me his delivry van broke down thats why courier couldnt reach u tommorow u will get it .i agian called today now they are telling he is suffering from dehydration its unbelieveble in temprature of 25 degrees how can one have dehydration

to whom so ever it may concern. this is to inform you that few of your employees in above mentioned city are involved in not delivering the sunfeast nd vivel magazine's. these magzines came to your saket point and were not delivered to the destinations they were had to be sent.About 30,000 issues of these magazine's were sold to the (kabadi) for there own profit. This thing came out through a personal source. 7( seven) people (employees of blue dart)are involved in it.. 4 ( four) of them are delivery man.
i hope that my letter finds some space in your mind. kindly take some serious actions against the people.

My Courier Docket no-[protected] has been couriered from gurgaon to patan but bluedart is refusing to deliver it to Patan.Bluedart Gurgaon has changed the pincode of patan-384265 to siddhpur-384151 at the time of receiving the courier but now here from mehsana they are refusing to deliver it to patan by saying that they do not provide the service in Patan district.
if it is the case then they should have not accepted the courier.

Blue Dart Express Ltd .
Blue Dart Express Ltd .Noida sector-16 branch Very slow worker and This is a fraud courier service
My pack is not send my address my pack
TOD No. [protected]
my cel no.+91-[protected]
jeevendra upadhyay

BLUE DART - UNABLE TO DELIVER - VERY RUDE BEHAVIOR.

AWB no : [protected] sent on 21st June from Faridabad, not delivered in Bangalore till 27th June.

Called blue dart regarding the status and the reply is improper address, i provided the address and telephone no at 3 pm , but blue dart refused to deliver saying they do not have staff.

To my horror when i enquire the status of the shipment i found that my consignment was picked up without having consignee's contact no and address....who on earth works like this?

Customer service was so rude, when i requested to deliver it to my friend as he was in Yelahanka, BLUE dart asks to send the rubber stamp, how disgusting!

Such a pathetic service, do they really understand urgency why people spend so much money to send it courier??????

Hi,

This is the complaint against courier company(blue dart), My courier came for ICICI bank card in Blue Dart on 12-June-2011. I'm following Blue Dart courier member from 14-June-2011 everyday and he is saying your courier will be delivered by tomorrow, tomorrow ...., and today is 21-June-2011 still I'm waiting for my courier. Today I also called the same person on [protected]. but now he is saying your courier has been returned back to company. Is this the way to delivered the courier? , even I have spend my a lot of time only for knowing when you delivered my courier...

Please do needful for the same.

Regards
Mahendra
[protected]

Dear Team,
CITI Bank snd a packet on 08/06/2011 by BLUEDART couriers from chennai to noida nd the courier reach at noida on 09/06/2011,I personally visit to Bluedart courier office but they people treat me like a footbal they rotate me one place to another place.i requested to the manager of the office Mr. Umesh but he is also recomended ne to another person after visiting the the bluedart courier office 6 days daily than they deliver the packet to meon 15/06/2011 with attitude and one more thing i like to share with u that they people not take take the PAN Card,Driving Licence,Voter I.D.as a identity proof it means they over ruled the Indian government rules and regulation.so this is my complaint that if i find the unconvenienc than other person will.Because they ever do what they want ..so please do the needful....
My shipment no. is [protected]
Thanks & Regards,
Varun Pal Singh
+91-[protected]

Waybill no [protected]

Delivery date was 14Jun. I confirmed this by calling three times on 14th Jun. Customer care said that they will diliver on 14Jun only. but I haven't received it on 14th Jun.
Very bad response from consern person from blue dart office phone number...
Now on the internet they have updated status with incomplete address or no contact...what a bluff..!!!!!
my waybill no is [protected]