Blue Dart Express Complaints & Reviews

sir,
I would like to inform you that i have purchased some goods on line they send it through Bluedart courrier(track id [protected]) & first flight(track id D[protected] , the item has not deliveried to me , when i track it i found that they are showing that consginee not available but the reality is that thay have not contacted me at all , they did not try to ring me up . kindly look into this matter....

Waybill No : [protected]
Pickup Date 25 February 2010
From Noida
To Kolkata
Status In Transit
Await Delivery Information
Expected Date of Delivery 26 February 2010

Time now is 1611 hrs 26th Feb 2010
None of the Blue Dart in Noida / Kolkata know the whereabouts of this document.
This is a real let down.
Only solution is to abandon...

Dear Sir/Mam

The courier person from Blue Dart comes for a courier delivery from my bank.
He asks me to sign and give my phone/cell number on his delivery record for handing over the courier.
I sign the paper to receive and argues over giving phone number. I say you can check my ID for
verification if I am the right person for this courier as the courier is on my name. Even then he argues for my number....

I had sent a courier by bluedart on 22nd Jan 2010 from Lucknow to Mumbai AWB no. [protected].

The courier has not reached till 25th Jan 2010. While the online tracking shows nothing but flight delayed/ cancelled. On trying to call the Lucknow Bluedart office, I get false reassurances that it would get delivered today....

I munish sharma applied for the PAN card. The Income tax department send me the PAN card through Blue Dart Express Ltd. vide airway bill no. [protected]. At the time of Delivery they said that it out of Delivery area, and you have to collect it from our faridabad centre.

This is totally harrasing to the consumer, if it is an out of delivery area then why should they received it from the Department for delivery.

Kindly...

My AWB – [protected] and it contains a DELL laptop. Thinking of sending it thru BLUE DART for safe and sure delivery. I shipped it from Bangalore on 8th Jan 2010 for HPR (Hoshiarpur). But the shipment didn’t reach still on 16th Jan 2010. After chasing with customer care, got to know that shipment is missing. Still they are unable to trace where the shipment is. Could you pls take any action accordingly. All the necessary paperwork and...

Hello
I have been dealing with Blue dart/DHL for 20 years and this is the first time I have been very disappointed by your incapable staff at CSC. Mr Niranjan in particular is a birdbrained person who assured me that it would be delivered today itself even though he know very much that it was not possible. Having such staff on the rolls just lets down your customer credibility.
Regards

Capt Prashanth Basavaraj...

Sir / Madam,

I Bharat Kumar V Parekh retired from my service on 6th April 2008 from [Blue-Dart exp ltd] Mumbai Andheri (E) branch its a head office located nr sahara road.

As per all pension scheme rules, I have duly filled up all the formalities requested on pension form. Till date I have not received any information or any due amount which I have to receive from pension department.

Please look...

Dear All People of Bhubaneswar,
I have a very bad impression with BLUEDART Courier service of Bhubaneswar.As HDFC Chennai sent me one parcel on 26th Dec 2009 but still 2nd of Jan 2010 Bluedart service didn't deliver my parcel with docket no.[protected].As per their sms I contacted Bluedart office.They denied to hand over my parcel at their office.Even they asked me for any timeslot to delivery.I also co-operate with them...

To Blue Dart

This is regarding refusal of delivering credit card and usage of harsh language by the customer care person in Blue Dart office chennai and misguidance by delivery executive of blue dart.

The delivery executive came with a delivery package while I was not at home and asked my mom for my id proof and said collect the id proof and will be deliverying the pack next day. Next day while the id proof was...

I want to lodge complaint against BlueDart Courier Cust Care, Pune[protected].
I had to collect my shipment on Dec 28, 2009. I called up cust care no to know the status. They said that shipment would be delivered near by 6 PM. After 6, when I checked my shipment status, I found comment as "Need Dept Name/Extn.No:Unable To Deliver". I had already given my phone number and full postal address. Again I called up Cust Care...

delivery urgently required:Unpolite Rude Behaviour by staff & refuse to deliver by Jamshedpue Office
dear sir,
I was informed by your office that there is a consignment by my name from Axis Bank containing my ATM card.
On personally visiting the branch office they were unpolite & rude to me & refused to give the same even on production of my identity (Driving lisence/PAN card.)
You are requested to...

I missed a shipment Waybill No : [protected] Reference No :[protected].

Actually, delivery boy has not came to door step and they are saying like no such consignee available.

This is totally vagueness of Blue Dart people. I called many times but they are saying same thing. They are not interested to come at shipment address at once. I invested a lot of money on just calling him.

There...

Hi,

I got a PAN card through Blue Dart Couriers. I checked on the online status of the PAN card, I went to the courier office asked for PAN Card status... To my suprise they told that we came for delivery of your pan card but some one near by your address told that you have shifted the house.... In fact i am reciding in the same address... after i told them no it is wrong information... after that i went for four time to office......

I purchased Dell Laptop in the month of September, 2009. The laptop was delivered late by Blue Dart, Chandigarh Branch after following with them minimum 20 times a day. Their Chandigarh Branch was informing their Head Office that it was raining in Chandigarh on the date of delivery, whereas there was no rains. I complained against them to their customer Service Centre and sent email also. Instead of improving their service, now they...

respecetd sir,
the asansol branch of bluedart, delayed my consignment by 8 days. whenever i called them they asked me to call after 1 hour or so otherwise switched off their phones. infact i called them once for 4 consequtive times, they refused to give any information regarding my consignment, and lastly they abused and used indecent words, not only to me but my parents too.
this is unacceptable. i am not using their free...

This has reference to the HSBC Debit card, Way Bill Number [protected] Reference No[protected], dispatched thro' Blue Dart courier. The courier refused to hand over the card to me on showing proof Photo ID ( Voter I card). A courier man said that my billing address has no house number, when a municipality not send it how can I get.....

I was expecting to receive my credit card through AWB # [protected]. After two failed attempts an appointment had been made for 3 to 6 pm delivery on 05/11/2009. I had also taken a day off so that the delivery was possible. When nothing came I called BLUEDART at 5.50pm and was told that premises were locked when delivery was attempted at 4.15pm.
When I tried to explain that I had also received one more courier from Bluedart with AWB...

I had received a courier from Oracle India Pvt. Ltd., Bangalore on August 29th 2009. The courier service provider is Blue Dart. I have not received the courier till date. An official from Blue Dart (Mr. Ravi who is the Team Lead) says that it was delivered to the security guard which is the normal process.

My complaint is
- If I wanted the courier to be delivered to the security, I would have provided the security's...

I really needed a courier (It was suppose to delivered that day), called up blue dart pune main office about 47 times the same day. They gave me khadkee branch number where no one answered the phone , in the evening blue dart main office connected my phone to khadkee branch and then they told m it would be delivered. Later they gave me the number of the delivery boy (They should have asked if would deliver and given me a response if possible...