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[Resolved]  Bluedart Express — Shipment not received

This is 7th day of my complaint. Called blue dart regarding the status and the reply was as usual we will update you today evening. And no one would bother to call me back. I am supposed to receive a shipment from ICICI Home Finance and on 9th I received a message from ICICI that the document was sent via blue dart. To my horror when i enquire the status of the shipment i found that my consignment was delivered (as per Blue dart site AWB#[protected]). When i raised a complaint, initial investigation found out that it was delivered to some company in electronics city, where i have never worked and no where releated to myself. I wounder what can be done to get my consignment recovered and redelivered ??
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Aug 13, 2020
Complaint marked as Resolved 
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Our One Packet was sent from HINDUSTAN Media Ventures Limited Delhi to Bareilly HMVL vide AWB NO.[protected] on 20/07/2010. Today is 22nd July 2010 and till 3:40 PM it has not been delivered to us. When we asked local office Bareilly on [protected] first he told LADKA SUBAH ME NIKAL GAYA HAI SAAM TAK JAYEGA and disconnected the phone. Again I called on same number then he asked for the AWB no. and told me to call again after some time. After 10 minutes when I contacted him at around 3:30 PM then he replied it has just reached to MORADABAD and expected by evening.

We do not expect such poor services from blue dirt courier which is taking 3 days time in delivery from Delhi to Bareilly. All other courier also takes equal time and positively delivered the packets on 3rd day @ atleast 5 times less cost than blue dirt.

DHL AND BLUE DIRT COURIER IS KNOW FOR BEST COURIER SERVICE PROVIDER BUT If your service is so poor why should be choose you..???
Shambhu Chaudhary.

Blue Dart — Shipment not received

This is with regards to a shipment with waybill [protected] that I was to receive from ICICI bank through Blue Dart. I have to say that the service by the representative named Ram(from Belapur branch) at this location is the worst I have ever encountered by a private courier service.

I wasn't available last week and received 3 'missed you' slips at my residence. Following this, I tried calling the number given on the slip and found no one picking it up. I then followed up with their customer service and was told that the shipment would be delivered yesterday between 11 to 3. No one came between the mentioned times and on confirming with the customer service later, I was told that the courier person had come at my residence and found no one which is a blatant lie. There is no slip at my door and nor does the security guard at our building say that anyone from a courier service had come into the building. The exact same scenario was repeated today and now I have been told that the shipment has been returned to the origin. Needless to say, this behaviour by a company that prides itself on timely shipments is shameful. I want severe action to be taken against the mentioned employee.

AWB no : [protected] sent on 21st June from Faridabad, not delivered in Bangalore till 27th June.

Called blue dart regarding the status and the reply is improper address, i provided the address and telephone no at 3 pm, but blue dart refused to deliver saying they do not have staff.

To my horror when i enquire the status of the shipment i found that my consignment was picked up without having consignee's contact no and address...who on earth works like this?

Customer service was so rude, when i requested to deliver it to my friend as he was in Yelahanka, BLUE dart asks to send the rubber stamp, how disgusting!

Such a pathetic service, do they really understand urgency why people spend so much money to send it courier??????
I had ordered a landline telephone instrument from Amazon. It arrived on 5th of May at Blue Dart Courier office in Roha ( i.e. destination ) But till date I haven't received my order. As I have been told by the Amazon india customer care executive that Blue dart is unable to find the address. But the fact is Blue Dart has delivered around 4 packages from Amazon on the same address in past 5 months. Then what is the problem now?
[protected] not recd

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