[Resolved] Broad Band BSNL / Kolkata — Broadband Low Speed | |
BROAD BAND PROCEEDING TO A ZERO SPEED TARGET JULY'07=1500 kbps- NOV'08 = 450 kbps- JUNE'09= 60kbps- DEC'09=0 kbps? BBST RECORDS OF PHONE NO.[protected]ID No.[protected] Chinmay Kar / Kolkata Recorded on[protected] at 06.50 P.M BSNL BROADBAND SPEED TESTER Your IP Address: 59.93.196.69 Your Current Bandwidth Reading: 66.50kbps (Download Rate at 8.31 KB/sec) 28.8 kbps dial-up 33.6 kbps dial-up 53.3 kbps dial-up 56 kbps ISDN 66.5 kbps YOUR SPEED 128 kbps ISDN 256 kbps BROADBAND 384 kbps DSL 768 kbps DSL 1000 kbps DSL 1500 kbps DSL/T1/Cable Modem 2007- Road / Street and media advertised by BSNL "Avail High Speed Broad Band up to 2mMbps" I was provided Broad Band connection on 04.07.2007 and used to get speed 1450 to 1550 kbps. Nov'08 onwards speed gradually started reducing which came down to approx. 450kbps. June'09 onwards speed further came down to approx 190-200kbps in the morning as per chart recorded from BBST enclosed. Evening show not recorded so far will represent rather a very poor picture where gets down to 60kbps speed Thus it can be expected that BSNL will definitely achieve their target of '0' kbps speed very shortly even though some of BSNL special personal claims they maintain a HIGH speed of 256kbps. BSNL's own BBST record does not endorse their claims. BSNL CO authority may like to challenge their own records alternately tacit silence on the issue will invite demand for reducing Broad Band charges proportionately. Annexed: Statement as above Chinmay Kar 01.09.09 [protected]@yahoo.co.in [protected]@gawab.com 18.06.09 0913 / 0924 / [62.6kbps] 19.06.09 0924 / 0966 / [102.5kbps] 20.06.09 0966 / 1003 / [89.6kbps] 21.06.09 1003 / 1068 / [79.5kbps] 22.06.09 1068 / 1183 / [202.8] 23.06,09 1183 / 1251 / [875.20kbps] 24.06.09 1251 / 1322 / [232.0kbps] 25.06.09 1322 / 1451 / [214.13kbps] 26.06.09 1451 / 1596 / [116.0kbps ] 27.06.09 1596 / 1600 / [219.3kbps] 28.06.09 1600 / 1700 / [209.03kbps] 29.06.09 1700 / 1766 / [1500kbps DSL T1 /2 PM 239.5kbps] 30.06.09 1766 / 1803 / [61.40kbps] ********************************************************************** JULY'09 [ I.P. 59.93.222.198 ] 01.07.09 0002 / 0045 / [221.2kbps] 02.07.09 0045 / 0079 / [198.1kbps] [I.P. 59.93.197.15] 03.07.09 0079 / 0129 / [237.2kbps] [I.P. 59.03.201.187] 04.07.09 0129 / 0141 / [1500kbps] [I.P. 59.93.211.243] 05.07.09 0141 / 0178 / [222.6] [I.P. 59.53.192.58] 06.07.09 0178 / 0198 / [236.4kbps] [I.P. 59.93.212.18] 07.07.09 0198 / 0217 / [163.6kbps] [I.P 59.93.162.41] 08.07.09 0217 / 0242 / [195.3kbps] [I.P. 59.93.162.12] 09.07.09 0242 / 0599 / [132.5kbps] [I.P. 59.93.255.6] 10.07.09 0599 / 0676 / [137.1kbps] [I.P. 59.93.206.209] 11.07.09 0676 / 0818 / [162.7kbps] [I.P. 59.93.192.99] 12.07.09 0818 / 0883 / [226.8kbps] [I.P.59.93.202.235] 13.07.09 0883 / 0950 / [205.8kbps] [I.P.59.93.247.37] 14.07.09 0950 / 1007 / [138.7kbps] [ I.P.59.93.244.39] 15.07.09 1007 / 1069 / [223.4kbps] [ I.P.59.93.222.117] 16.07.09 1069 / 1095 / [162.3kbps] [I.P.59.93.209.14] 17.07.09 1095 / 1179 / [123.6kbps] [I.P.59.93.200,75] 18.07.09 1179 / 1227 / [284.0kbps] [I.P.59.93.254.13] 19.07.09 1227 / 1272 / [72.1kbps] [I.P.59.93.255.202] 20.07.09 1272 / 1311 / [194.1kbps] [I.P.59.93.240.196] 21.07.09 1311 / 1407 / [193.9kbps] [I.P.59.93.241.23] 22.07.09 1407 / 1449 / [216.7kbps] [I.P.59.93.243.71] 23.07.09 1449 / 1533 / [253.6kbps] [I.P.59.93.247.70] 24.07.09 1533 / 1569 / [139.2kbps] [I.P.59.93.175.209] 25.07.09 1569 / 1597 / [233.0kbps] [59.93.247.156] 26.07.09 1597 / 1672 / [234.1kbps] [I.P.59.93.245.12] 27.07.09 1672 / 1735 / [235.7kbps] [I.P.59.93.196.53] 28.07.09 1735 / 1777 / [236.3kbps] [I.P.59.93.254.33] 29.07.09 1777 / 1828 / [178.7kbps] [ I.P.59.93.246.221] 30.07.09 1828 / 1851 / [225.4kbps] [I.P.59.93.215.252] 31.07.09 1851 / 1881 / [185.5kbps] [I.P.59.93.197.10] ****************************************************************** August'09 01.08.09 0003 / 0047 / [228.4kbps] [I.P.59.93.208.77] 02.08.09 0047 / 0083 / [109.2kbps] [I.P.59.93.202.167] 03.08.09 0083 / 0124 / [195.8kbps] [I.P.59.93.202.143] 04.08.09 0124 / 0178 / [225.9kbps] [I.P.59.93.242.45] 05.08.09 0178 / 0189 / [178.1kbps] [I.P.59.93.255.86] 06.08.09 0189 / 0271 / [209.3kbps] [I.P.59.93.207.167] 07.08.09 0271 / 0297 / [156.0kbps] [I.P.59.93.212.151] 08.08.09 0297 / 0337 / [238.5kbps] [IP.59.93.192.33] 09.08.09 0337 / 0401 / [203.7kbps] [I.P.59.93.218.133] 10.08.09 0401 / 0445 / [139.3kbps] [I.P.59.93.201.109] 11.08.09 0445 / 0522 / [192.5kbps] [I.P.59.93.200,189] 12.08.09 0522 / 0652 / [179.5kbps] [I.P.59.93.201.209] 13.08.09 0652 / 0708 / [224.9kbps] [I.P.59.93.197,210] 14.08.09 0708 / 0762 / [228.1kbps] [I.P.59.93.217.70] 15.08.09 0762 / 0825 / [314.okbps] [I.P.59.93.214.210] 16.08.09 0825 / 0958 / [167.8kbps] [I.P.59.93.247.90] 17.08.09 0958 / 1030 / [159.8kbps] [I.P.59.93.247.201] 18.08.09 1030 / 1111 / [195.1kbps] [I.P.59.93.243.254] 19.08.09 1111 / 1251 / [163.0kbps] [I.P.59.93.196.65] 20.08.09 1251 / 1306 / [224.8kbps] [I.P.59.93.203.83] 21.08.09 1306 / 1344 / [95.5kbps] [I.P.59.93.197.208] 22.08.09 1344 / 1380 / [190.4kbps] [I.P.59.93.192.144] 23.08.09 1380 / 1387 / [189.3kbps] [I.P.59.93.197.161] 24.08.09 1387 / 1409 / [148.1kbps] [I.P.59.93.197.0] 25.08.09 1409 / 1458 / [193.5kbps] [I.P.59.93.196.248] 26.08.09 1458 / 1535 / [176.0kbps] [I.P.59.93.210.68] 27.08.09 1535 / 1608 / [209.7kbps] [I.P.59.93.197.29] 28.08.09 1608 / 1666 / [263.3kbps] [I.P.59.93.163.253] 29.08.09 1666 / 1726 / [192.6kbps] [I.P.59.93.195.208] 30-08-09 1726 / 1876 / [58.9kbps] [I.P.59.198.142] 31.08.09 1876 / 2016 / [291.7kbps] [I.P.59.93.216.134] ********************************************************* Septr' 09 01.09.09 0069 / 0165 / [150.5kbps] [I.P.59.93.201.106] 02.09.09 0165 / [184.0kbps] [I.P.59.93.195.20] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
BBST - POSITION AS ON 15-09-09 AT DIFFERENT TIMES
(1) 15.09.09 at 7.55AM 2138 / [207.9kbps] [I.P.59.94.2.178]
(2) 15.09.09 at 9.30AM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.215.112
Your Current Bandwidth Reading: 128.70kbps
(Download Rate at 16.09 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
128.7 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
(3) 15.09.09 at 10.31AM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.215.112
Your Current Bandwidth Reading: 158.80kbps
(Download Rate at 19.85 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
158.8 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 01.01PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.180.52
Your Current Bandwidth Reading: 124.50kbps
(Download Rate at 15.56 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
124.5 kbps YOUR SPEED
128 kbps ISDN
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
(5) 15.09.09 at 2.00PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.180.52
Your Current Bandwidth Reading: 163.60kbps
(Download Rate at 20.45 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
163.6 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 5.04 PM.
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.175.60
Your Current Bandwidth Reading: 244.20kbps
(Download Rate at 30.53 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
244.2 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 7.32PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.240.140
Your Current Bandwidth Reading: 132.70kbps
(Download Rate at 16.59 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
132.7 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
THE ABOVE PICTURE HAS BEEN SENT TO THE FOLLOWING TO REALIZE THE ACTUAL DEFICIENCY ON 16-09-09 BY E-MAIL
To,
CMD-BSNL <[protected]@bsnl.co.in>, Dr.S.K. Chakravarty <[protected]@bsnl.co.in>, R.N Yadav <[protected]@bsnl.co.in>,
AK Roy <[protected]@dataone.in>, dd/bb-2 <[protected]@dataone.in>, Kodakkal Shivaprasad<[protected]@gmail.com>, HR-Yahoo <[protected]@yahoogroups.com>,
In continuation kindly see the picture of a day[protected]. Picture i.e. reproduction of your own generated position will speak to you, claims bt CGM/Kolkata.BSNL
See Attachment
Chinmay Kar 16th Septr '2009
[MAIL SENT ON 16-09-09]
1. 15.09.09 at 7.55AM 207.9KBPS
2 15.09.09 at 9.30AM. 128.7KBPS
3. 15.09.09 at 10.31AM 158.8KBPS
4. 15-09-09 at 01.01PM 124.50KBPS
5. 15.09.09 at 2.00PM 163.60KBPS
[protected] at 5.04 PM. 244.20KBPS
7. 15-09-09 at 7.32PM 132.70KBPS
Chinmay Kar 16-09-09
(1) 15.09.09 at 7.55AM 2138 / [207.9kbps] [I.P.59.94.2.178]
(2) 15.09.09 at 9.30AM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.215.112
Your Current Bandwidth Reading: 128.70kbps
(Download Rate at 16.09 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
128.7 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
(3) 15.09.09 at 10.31AM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.215.112
Your Current Bandwidth Reading: 158.80kbps
(Download Rate at 19.85 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
158.8 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 01.01PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.180.52
Your Current Bandwidth Reading: 124.50kbps
(Download Rate at 15.56 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
124.5 kbps YOUR SPEED
128 kbps ISDN
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
(5) 15.09.09 at 2.00PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.180.52
Your Current Bandwidth Reading: 163.60kbps
(Download Rate at 20.45 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
163.6 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 5.04 PM.
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.175.60
Your Current Bandwidth Reading: 244.20kbps
(Download Rate at 30.53 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
244.2 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
[protected] at 7.32PM
BSNL BROADBAND SPEED TESTER
Your IP Address: 59.93.240.140
Your Current Bandwidth Reading: 132.70kbps
(Download Rate at 16.59 KB/sec)
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
132.7 kbps YOUR SPEED
256 kbps BROADBAND
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
THE ABOVE PICTURE HAS BEEN SENT TO THE FOLLOWING TO REALIZE THE ACTUAL DEFICIENCY ON 16-09-09 BY E-MAIL
To,
CMD-BSNL <[protected]@bsnl.co.in>, Dr.S.K. Chakravarty <[protected]@bsnl.co.in>, R.N Yadav <[protected]@bsnl.co.in>,
AK Roy <[protected]@dataone.in>, dd/bb-2 <[protected]@dataone.in>, Kodakkal Shivaprasad<[protected]@gmail.com>, HR-Yahoo <[protected]@yahoogroups.com>,
In continuation kindly see the picture of a day[protected]. Picture i.e. reproduction of your own generated position will speak to you, claims bt CGM/Kolkata.BSNL
See Attachment
Chinmay Kar 16th Septr '2009
[MAIL SENT ON 16-09-09]
1. 15.09.09 at 7.55AM 207.9KBPS
2 15.09.09 at 9.30AM. 128.7KBPS
3. 15.09.09 at 10.31AM 158.8KBPS
4. 15-09-09 at 01.01PM 124.50KBPS
5. 15.09.09 at 2.00PM 163.60KBPS
[protected] at 5.04 PM. 244.20KBPS
7. 15-09-09 at 7.32PM 132.70KBPS
Chinmay Kar 16-09-09
No improvement of Broad Band Speed noticed till date[protected] except speed raised up to 1100 & 700kbps in two seperate days during past 5/6 months. Even CMD/BSNL reference to CGM/Kolkata could not improve situation prevailing and as such breach of contract continues
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Dear Sir,
We acknowledge receipt of your mail. The same has been forwarded to KOLKATA
Telecom circle / Telephones for necessary action with intimation to you.
With Kind Regards.
AGM (Cordn. – I)
CMD SECTT
**** **** **** **** **** **** **** **** **** **** **** **** **** ****
Chairman cum Managing Director / Bharat Sanchar Nigam Limited / Delhi has referred the case "BROAD BAND PROCEEDING TO A ZERO SPEED TARGET JULY'07=1500 kbps- NOV'08 = 450 kbps- JUNE'09= 60kbps- DEC'09=0 kbps?" referred to posted at abbove to Kolkata Telecom Circle / Telephones for necessary action vide letter at above may be seen. Let us see out come- Chinmay Kar[protected]