[Resolved] BSNL 3G Data Card — Failed recharge

vihangsukhadia

from Hyderabad, Telangana

Address:

Dakshina Kannada, Karnataka

respected sir/madam,
i am Dr. Vihang and i have a bsnl 3G data card with mob no [protected]. my monthly validity is over so i recharged my no online using BSNL's online recharge facility. i recharged 606 Rs. voucher whose Receipt Number is [protected] and Transaction No is TXE[protected]. The said amount is deducted from my bank account but still i have not got my mob no recharged. when i tried to talk with customer care then they said that it is not possible to recharge online when i had done online recharge for my friend yesterday and it had worked out well. then he said he will transfer to a senior executive and put me hold. i kept phone on hold for an hour still nobody answered. i don't know where to complain as they are not picking up on customer service. please help me.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

asmatpawle

from Delhi, Delhi

BSNL SERICE IS WORST IN INDIA THERE IS NOTHING AFTER SALE SERVICE THE STAFF IS VERY RUDE AND NON CO-OPERATIVE THEY NEVER TAKE CALLS AND VISIT IN PERSON ALSO VERY ARROGANT

steephen g

from Bongaigaon, Assam

I recharged my prepaid 3g data card for 400/- on 9.11.2011 around 5.p.m. but till now no credit is shown and am unable to connect the internet. Also I recharged the validity of my data card for rs.50/- on 10.11.2011 this has been deducted without making any calls from my phone. my data card u sim number[protected]. I made complaint to customer care center as well as by the PCO person who recharged the 3g data GPRS through EC charge. No fruitful result has been received till now. You are therefore requested to kindly look into the matter and credit the amount to my data card immediately. my mail ID is [protected]@yahoo.co.in

mscherweroyar

from Patiala, Punjab

BSNL 3G DATA CARD — recharge failure

I used to recharge with Rs.403 bsnl 3g data tarrif. but it failed on showing its amount.
I am using BSNL 3G Sim with Phone No. : [protected]/16.01.2012