[Resolved]  BSNL 3G USB Data Card — Not working as per specification given by company

Address:

Vadodara, Gujarat

((((Attaching the same mail sent
To,
[protected]@bsnl.co.in))))
Dear Sir,
I have purchased your 3G Data Card with 3G sim about on 16th September 2010 from one of the franchies Raopura Provision Agency at Dandiya Bazar, from Mr. Narendra Adwani and Mr. Amit Desai was there. The details are as under.

USB Data Card IMEI number : [protected]

Software Version : LW272V1.0

3G Simcard no. [protected]

My Name : Rakesh Shrimali

Since purchase I am getting the maximum speed 240 kb/ps where your company says it will give 3.6 mb/ps. It also give speed variation very high like 240 kb/ps to 134 kb/ps to 12 kb/ps to 74 kb/ps to 0 kb/ps to 116 kb/ps. This way some time it goes to 0 kb/ps also. Also it disconnect automaticaly after some minuts or hour also. I have complain it on 1503 twice but they are just saying that my problem will be solved shortly and doing nothing. Even they are not telling me how much i have used and what is the balance of my user data.

I have charged it with Rs. 1500 for unlimited for one month, but due to this i realy upset with your service. Kindly do the needfull in the matter urgently and give me assurance on the same email id.

The actual use i am doing on the address near Waghodia-Dabhoi ring road, behind Mahesh Complex, Near Panch Ratna tower, Vadodara.

I have also forwarded one copy of this email to Indian Consumer Complaint.

Kindly do the need full urgently.

Thanking you,

Rakesh Shrimali