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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 610

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V
vishal01
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe chat messenger

Address:Sitapur, Uttar Pradesh

my cell no is [protected] i wans to unsubscribe from chat messenger service...
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S
Sameer Kumar_Avision
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Bill Payment facility is not available for Wireless CDMA NIC/EVDO Card users

Address:Bhopal, Madhya Pradesh

The ONLINE BILL PAYMENT facility for Wireless CDMA NIC/EVDO data card users not available in BSNL PORTAL under VALUE ADDED SERVICES for CDMA/WLL/NIC/EVDO ( http://portal.bsnl.in/cdma/aspxfiles/login.aspx ).

I registered to avail online bill payment facility in the above official website of BSNL INDIA .After registration logged-in by entering user's name and password a page opened where three options (1) ENROLL CDMA ACCOUNTS,(2)...
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M
madhan.gv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS deactivation confirmation message not yet received!!!

Address:Chennai, Tamil Nadu

I have submitted a request for the deactivation of GPRS service for my BSNL mobile number [protected] by sending "GPRSD" (without quotes) to 53733 on 16th Sep. 2010, but I did not receive any response from the BSNL technical department whether it is deactivated or not. Please solve my request at the earliest as I am receiving unwanted text messages for BSNL Live services.

I have herewith attached the screen shot of...
+1 photos
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V
vineeth013
from Ernakulam, Kerala
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LAND PHONE NOT WORKING

Address:Ernakulam, Kerala

Dear sir,
I would like to inform you that my land line No.[protected] is not in operation for the last three week.Inspite of repeated complaints to our telephone excahnge ,no action is being taken tothoppumpady rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
Hoping to hear from you soon
Best regards
babu rajendran...
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D
deeparnak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service inaccessible

Address:Cachar, Assam

I switched to BSNL mobile only last month. Since then I have received a dismal experience. I had lots of problems but accessing the customer service is impossible. Literally, I have dialed the customer service number for Assam ([protected]) hundreds of times, but most of the time the calls don't even go through. Over the last one month I already have had three issues to complain about, but unbelievably I have been able to get through...
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M
mpmundhara
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE BILLING

Address:West Bengal

SIR/MADAM I WAS COMPLETELY HARRASED BY BSNL FOR MAKING WRONG BILL OF BROADBAND CONNECTION OF LANDLINE NO.[protected] THEY HAD SENT ME HIGH AMOUNT OF BROADBAND BILL LAST YEAR IN AUGUST 2009 AND DISMISS MY CONNECTION SAYING THAT I HAD TO PAID THAT BILL WHICH I HAD NOT USED ,I HAD ALREADY TOLD THEM THAT THERE WAS ANY MISTAKE MADE BY THEM BEACAUSE I ALWAYS PAID MY BILL OF RS 800(UNLIMITE PLAN ) AT MY REGULAR TIME,BUT STILL THEY ARE SENDING...
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M
mishra222
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vanity Number Service

Address:Balangir, Odisha

Dear Sir,
I had applied for a BSNL Vanity Number. But till now no response
has been done towards me.
Hencefore, I request you to help me getting the number.



PRADYUMNA KU. MISHRA
AT/PO-SADAIPALI
DIST-BALANGIR
MOB.-[protected]
[protected]
MAIL ID-pk.[protected]@rediffmail.com...
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A
akash_gugale
from Garhshankar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACT 4 Plan not activated

Address:Solapur, Maharashtra

I had given a complaint about activation of ACT 4 Plan. The plan is not yet activated. The complaint was given on 29th August and is still under process. The contact details of Nodal Officers and Higher Authorities are also not provided. BSNL website has old information and current information is not updated. Due to unactivation of plan amount of more than Rs.250 has been deducted incorrectly....
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R
rajkumar.j
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT PENDING FOR ATTENDANCE

Address:Chennai, Tamil Nadu

My land line is out of order since 8th September .I even complained about it on the same day.Complaint no 56783047 phone no 24402916.To my suprise when I approached BSNL for non attendance of my complaint .I was informed that the compliant was closed and was issued a fresh no 56812471 dated 17/9/10.
I donot find any recourse to rectify the faulty line except to bring it to your notice .Kindly provide a speedy remedy to my problem....
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B
balajimm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE TELEPHONE COMPLAINT

Address:Hyderabad, Andhra Pradesh

I am the subscriber of a telephone connection with BSNL, Hyderabad district and I am having telephone with phone No. 23524959 and I am also having broad band connection on the said telephone. The said phone is not properly working for the last one year and the broad band is also not working. I have given several complaints, the department people are not responding to my complaints. Telephone woks few days in a month and that too with noisy...
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9
9464422059
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe humshakal

Address:Ludhiana, Punjab

sir, my mobile no. [protected] Please unsbscribe humshakal service to me immediately. . The message centre number +54000010 by which my money is deducting without my conscent. please stop unknown service immediately. Many time I have sent SMS to 54000 to unsubscribe the above said unknown service......
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M
m venkataraman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of security deposit

Address:North 24 Parganas, West Bengal

I surrendered my telephone landline along with broad band connection 23589884 on 9.7.2009. at calcutta telephones office, Bidannagar. So far I have not received my security deposit. I have submitted all original forms at the time of my surrender....
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S
shripoly
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TELEPHONE DEAD FROM 90 DAYS

Address:Thane, Maharashtra

Our telephone is dead from almost 90 days or more. We are in regular follow up with BSNL but our complaint is still not attended. We had given complaints to Local BSNL Office, Public Greviences Officer Kalyan/Mumbai/Maharashtra, Circle Office Mumbai/Maharashtra by e-mail.

We do not understand that even after regular follow up and giving complaints in writing to all departments no one has bothered to give us a call or any...
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S
Simulator Development Division
from Hyderabad, Telangana
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Broadband Service down for 72 hours

Address:Hyderabad, Andhra Pradesh

Tele No[protected], Functioning at Residence of Director, Simulator Development Division, MCEME, Trimulgherry (Organisation of Indian Army, Ministry of DEfence) Broadband service is on this telephone.

Complaint lodge - broadband not working on 14 Sep 2010, Complaint No[protected].

Mr Rao from BSNL came for rectification and announced to our representative that the wire is required to be changed then...
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A
abdulanzi
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe Humshakal Service

Address:Tamil Nadu

sir,
Please unsbscribe humshakal service to me immediately. I am unable to bear monthly billing. The message centre number +54000010 by which my money is deducting without my conscent. please stop unknown service immediately.Many time I have sent SMS to 54000 to unsubscribe the above said unknown service. No action has been taken against my request. Pl do it immediately.My mobile No [protected]....
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D
DEBABRATA DATTA
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS DEDUCTION

Address:Bardhaman, West Bengal

I AM USING INDIAN TELEPHONE CARD MORE THAN 5 YEARS,I USE IT FOR DIAL UP CONNECTION . THE PULSE RATE IS 450 SEC IN PEAK HOURS AND 900 SEC IN NONPEAK HOURS.BUT SUDDENLY FROM 2ND SEPTEMBER 2010 THE PULSE RATE BECOMES SO HIGH WITHOUT ANY MEDIA INFORMATION CAUSING HEAVY LOSS,AT NONPEAK HOURS THE TELEPHONE CHARGE WAS ONLY RS 4.40 BUT THE DEDUCTION WAS FOR AN HOUR TELEPHONE CHARGE RS 60.00 FROM SEPTEMBER CAUSING HEAVY LOSS..PSN NO OF THE I.T CARD...
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A
aadarsh_khare
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Speed

Address:Pune, Maharashtra

I have recently purchased BSNL EVDO 3G data card. I’m from MP Balaghat but presently staying in Pune for my studies.

BSNL is supposed to provide above 2 Mbps speed in my plan(750 per month, Unlimited).

But from the very first day, I’m facing loads of issues. The primary one is the speed.I’m not at all getting an average speed.

It’s working like a dial up connection. I’ve to wait for...
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K
KADAMSUV
from Pune, Maharashtra
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TOO MUCH BILL FOR BB USAGE FOR MONTH OF AUG 2010

Address:Maharashtra

I am using BSNL Bb service since last year for home use,My average usage bill for BB use is Rs 400 to 500, For Aug 2010 I received Bill of BB usage Rs 9331.03 This is too much while my computer was off for 15 Days in this month. Even syber cafe Bb connection will not have such huge bill , I have not downloaded much matters during this period. My request is somebody misusing my connection in co-ordination with BSNL employees,...
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T
tsnprasad
from Vuyyuru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND [do not disturb] Services

Address:Krishna, Andhra Pradesh

Sir,

i have BSNL pre-paid mobile with number [protected] it is 3G Number

i changed Airtel to BSNL only for 3G

but the are not activating the DND Services i have this number from last 8 months
i send the sms to 1909 with text of "START DND" they Replay me as
" Dear Customer we received your request for DNC (do not call) Service Please wait for conformation Message...
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K
kumarpal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

land line telephone

Address:Ahmedabad, Gujarat

my telephone no is 26746009 and is dead since last wednesday i.e from
14.09.10.inspite of lodging complain and several reminders nobody is
bothere to care for it.we want get the repley from the officials deputed for the job of resolving complain....
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