[Resolved] BSNL — ULF900 is dead slow (promised speed is 4mbps)

bsnlbbuser

from Basi, Punjab

Address:

Bangalore, Karnataka

Few days back I moved to ULF900 (4Mbps upto 8 GB, 256 Kbps beyond 8 GB).
1. BSNL didnt inform about username change. I felt INTERNET was not working.
After spending few hours over phone, got new username password.

2. With new username password, I able to browse, but it the speed noticeably sloooow
Speed testers shows speed varying from 35 kbps to 1Mbps, most of the time below 512kbps.

I am planning to go back to Combo 500C+ where I used to get above 1Mbps, where I never felt speed was a problem.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Anarki1984

from Jammu, Jammu and Kashmir

I too have moved to ULF900 expecting 4 Mbps speed, but it's within 512 kbps. However, Internet connection is working without any new password.
Yeah even my previous plan was of 2 Mbps and indeed it was.

Please let me know how to set this right?

-Vijay

pavand86

from Bengaluru, Karnataka

I agree dude. I have also migrated to this 4mbps plan (ULF900). I am also facing severe speed crunch. When I test the speed using Broadband speed tester available on www.dataone.in website, I see the speed as 1.7Mbps. But when I test the speed on all other websites (international speed testers), I get the speed as 240kbps!!! I can see the behavior while browsing the net. It is soooo slow. I am not able to understand the reason. Terrible. And as always, hopeless service provided by BSNL. I dont understand why is this indifferent attitude from BSNL towards its cutomers. We can switch to other operators if this attitude of theirs continues. Even they know that. But still dont do anything to improve. I guess we cannot expect good service as it is government controlled company. Pathetic!!!

akani007

from Muvattupuzha, Kerala

I too agree..
I get speed of 1.88(Dataone tester)
Download of 230-240Ks..

This suckz.. Hope BSNL wil Resolve This..!!!

- Akani (Tamil Nadu)