[Resolved]  BSNL — Billing

Address:Muzaffarpur, Bihar

Hello Sir,
My mobile No is [protected],i have a complain regarding my bill actually i was availing the facility of 20paisa per min facility of EXCEL POWER on two nos. [protected] and [protected] but now i am not getting that even after constant sending SMS .Also i am unable to contact to costumer care call at 123, directs me to call on [protected] but there also call can not be completed message comes . Please help me to activate EXCEL POWER and tell me how i can contact costumer care.
Thank you
Vibha Prasad
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Aug 13, 2020
Complaint marked as Resolved 
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hi
i want my post paid number incoming and out going calls list . im in andhra pradesh circle
Dear Sir,

our telephone no: 27006063 is not working since 2 days
we request you to rectify the fault as soon as possible
my bill detil july - 2008
Ref: : CHN/ 373 25th September, 2008







The Accounts Officer

B S N L,

Thirumala,

Thiruvananthapuram Consumer No: 4928199



We had taken Business 700 Plan for Broad Band Internet connection and at an average we are remitting an amount of Rs 2500/- to 3300/- per month including STD charges. Now we are surprised to see an amount of Rs 7258/- in your Bill NO: 41669431, dated 07.08.08 and we strongly believe that Excess Billing is done for an amount of Rs.4000/- through discrepancy in Meter Reading. We request you kindly check the same at your end and if excess billing is confirmed please refund the amount at the earliest.



Thanking you



Yours faithfully

For SHALIMAR PAINTS LTD





JOSE JOHN

Regional Commercial Manager
wants to know the online call record of my landline phn of this month
r/s sir,
i have a 500 bsnl broadband plan. sir i have a problem of not opening of bsnl portal on my connection and i have also not recieved my this month billing report
To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008
Mrs. Neeta Mukherjee
AAO/TRII/CMTS


Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008
Mr. S.Raha
CAO T.R(CMTS)

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008
Shri R. K. Baidya
DE/CC/CMTS
P-10, New CIT Road, Telephone Kendra,
5th floor, Kolkata-700073

To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008
my name is ayub BSNL billing
arrange to send my bill along with call details both to my mail ID & to my postal address from today onwards
Telephone No.[protected]'s bill for the month of January-Febrauary-2009 is not received sofar.
The telephone bill for the same is forwarded to me at the earliest.
sir,
I am having 500c plan and i am having night unlimited. But some of night downloads in begining of the month march is added to the billing list.So please help me..
i want my total bill till 22nd mar 09 of landline, number is :[protected]
i want know about how much space or how much gb or mb download is completed.
I could not pay my phone billon 24 Mar 09 but I have paid it on 25 Mar 089 vide post office receipt No.A302 my phone No is 254722 it may please be contacted. Thanks.
To,
The SDO (P)
Durgapur Industries Exchange
Durgapur – 01

Sub: No Billing for Broadband plan ‘Home 199 C’

Ref. No. DGP/BB/[protected] Dt. 17.10.2008


Sir,
The Broadband connection plan ‘Home 199 C’ was provided to me against my landline no. 255-8748 on 17th. Oct.2008. But until now no bill is issued against this connection, instead the regular ‘P&T’ rental bills are charged since then. I am also paying the bills regularly. The matter was brought to the notice of the O/O, the SDO (P)/DIE, Dgp.01 verbally for repeated times.
Now, I am requesting once again to look into the matter to take appropriate action so that my bills are regularized with proper adjustments under the plan scheme and no inconvenience is left for future trouble.

Yours truly,
Sk. Hafizur Rahaman
Qtr. No. OS – 34
Coke Oven Colony
Durgapur – 713202
Only outgoing call details will be provided. No incoming call details please.
i want to submit that my telephone no was out of order from 13 mar to 24 mar 09.inspite of complaints at various levels connection was not restored.please allow deduction as per rule in the current bill.thanks.my phone no is 2602251
we have not received this month [march] bill yet

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