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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 497

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D
deepak chandratre
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline dead

BSNL landline phone is dead. number[protected]...
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R
raj_kul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they are not paying attention towards the complaints

Address:Pune, Maharashtra

Check out site
www.grahakseva.com/../bsnl-cellone
.
They are not paying attension towards these complaints.
Will they ever improve there service?
Kindly help us....
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B
Balaji
from Bengaluru, Karnataka
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Direct Selling Agent fraud

Address:Bangalore, Karnataka

Couple of days back I applied for new connection through http://udaan.bsnl.co.in. To my surprise, within 2 days a person called me and inquired about my application and asked me for couple of documents and photo for the connection. He called me for almost 50 times till he come to my home and collect the necessary documents along with Rs.500/- security deposit. He promised that I'll get a call in couple of days from BSNL for the connection....
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M
manpreet singh brar mahla khurd
from village mahla-khurd teh. bagha-purana, Punjab
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BSNL broadband with low speed & landline phone does not work at all

Address:Moga, Punjab

sir,

i am really much irritated with the problem of not working of landline phone.from near about last 7 months landline phone is not working while broadband was working at very low speed . after many requests it was only once corrected but the phone worked for only near about 15 days .after the 15days landline stopped working while broadband was working . but due to non reaching of bill i have failed to clear my bill. i...
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L
lingapat
from Bengaluru, Karnataka
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No proper response

Address:Karnataka

Hi Sir / Madam,
I have BSNL Land line connection at home.

One fine morning I received my land line bill & found there is a charge from Music on Demand - MOD from BSNL Hungama.

I called up customer care, they took my request & asked me to send an email as I asked them to provide me the call detail between your executive & Divya (My wife).

But as on date I have not received any...
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N
Navraj Singh Jawanda
from Delhi, Delhi
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Connection is not working properly

Address:Ludhiana, Punjab

I have BSNL Wimax Internet Connection
since December 2011 and my connection number is 2177835. But
Connection is not working properly from purchasing date to till date.
Still i am suffering from same problem.
Till last week, Connection
worked properly during day time from 8 am to 4 pm but from 4pm to 11pm
Internet surfing speed is just .1kb/sec. But Nowadays speed...
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M
mithundhanraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband non functional

Address:Pune, Maharashtra

I have a BSNL broadband for the past 7 years or more, from last 3 weeks, the Internet has stopped working we called up various people at the BSNL office, but the buck was passed from technician to lineman and some "sahib". Last week a lineman came and inspected the connection after several calls he said there is a "problem" in the line. After that nobody has come to repair the problem. we have desperately spoken to every...
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R
regu1966
from Delhi, Delhi
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LAND LINE DEAD FOR THE PAST ONE MONTH

Address:Chennai, Tamil Nadu

Dear Sir/Madam
We are having the Land Line connection provided by BSNL numbered[protected] which was dead in the month of Feb 2012 for more than 20 days in a month. After continuous followup it was rectified in the month end. And from the beginning of this month it was dead. We have told to the concerned AE (selaiyur Exange) and the reply is they dont have enough cables to attend the damages in the...
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S
santashraya prasad rs
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

Address:Muzaffarpur, Bihar

Hello Sir,
My mobile No is [protected],i have a complain regarding my bill actually i was availing the facility of 20paisa per min facility of EXCEL POWER on two nos. [protected] and [protected] but now i am not getting that even after constant sending SMS .Also i am unable to contact to costumer care call at 123, directs me to call on [protected] but there also call can not be completed message comes . Please help me to activate EXCEL...
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U
userpandey
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puk no

Address:Angul, Odisha

dear sir/madam
i am bsnl user my prepaid sim no[protected] plz give me puk no on this (brijmohan.[protected]@gmail.com)...
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S
Shraddha Kashikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land Phone not working

Address:Maharashtra

My land line no[protected] is dead from 11/03/2012, I made complaint on 12/03/2012, again on 15/03 after that so ...............many times. Customer care people are useless to help. BSNL Pune (Nal Stop and Karve Nagar) office people are not ready to take complaint, even if I sent my person with complaint letter.

My ill Mother and Father need this land line no. to communicate with us in any urgency.

Is thr...
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T
tbsreddy
from Bagalkot, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Voice chat

Address:Chittoor, Andhra Pradesh

Sir,
Voice chat and Voice News Pack have been activated on my mobile No. [protected] without my knowledge. I do not need them any more. The numbers 12630035 provided by the voice chat (BT-SPICED) and 12555363 provided by Voice news pack (BT-ONMOBL) to unsubscribe are not responding. Kindly deactivate them with immediate effect.

Thanking you

with regards
T.Balasubramanyam Reddy
Associate Professor...
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S
sachinsp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call statement required from 1.1.2012 to 31.3.2012

Address:Buldhana, Maharashtra

Res. sir,
i want call and massages statement between 1 January 2012 to 31 march 2012 of my BSNL prepaid Mobile no [protected].
Sir pl send me my statement on my mail ID [protected]@gmail.com
I have register with bsnl selfcare with ID 'sachinsp' bur isn't work.
if some amount to pay pl. send me detail on my mail ID. I am ready to pay charges of statement.
thanking you
yours truly
sachin...
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C
chandergs
from Mumbai, Maharashtra
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Phone died and noisy

Address:Kangra, Himachal Pradesh

i wish to draw your attention to the fact that our telephone no[protected] in Dari is not in working order for quite some time. Several complaints have been made but to no avail. complaints have been made from time to time through 198 and even personally. Even when the phone was in working condition it was very noisy making it difficult to hear what was being said. In today's world of competition, such an irresponsible behaviour...
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D
deepak vader
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online topup

Address:Sangli, Maharashtra

Ref online transaction SBI ref no IG98805845 dated 24 mar 2012 at18:25hrs, I have topup of Rs 100/- online SBI acct through bsnl portal acct.Amount has been deducted from acct but I have not recd bal on my mobile no [protected].I am recd MH circle customer care no [protected],[protected],[protected] from [protected] and I am trying for these no from 25 mar 2012 and I am getting response that these no doesn't exist.I am on roaming in...
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P
prn06
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flirt Service

Address:Hooghly, West Bengal

My BSNL prepaid mobile number is " [protected] ". On 27.03.2012, suddenly one sms had come to my mobile saying that my mobile number has renewed to the "Flirt service", though I've not subscribed any service like that. Also it has charged Rs. 10. How can any service been activated without my concern? Please say what to do for that type of harassment....
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H
HARINARAYANAN M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM WITH LANDLINE TELEPHONE

Address:Ernakulam, Kerala

MY TELEPHONE NUMBER IS [protected]. FOR THE LAST MANY DAYS ALL CALLS ARE GOING TO WRONG NUMBERS. A COMPLAINT HAS BEEN MADE BUT NO PROPER TECHNICAL SERVICE RECEIVED. PLEASE ATTEND TO URGENTLY - HARINARAYANAN...
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A
aswini_hotta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mismatch Name in the Bill

Address:Bangalore, Karnataka

Dear Sir/Madam,

Recently I have taken BSNL broadband connection.In the generated bill I found my name is mismatch with correct name.

My consumer number : 54667500
My Actual Name: Aswini Kumar Hotta

Could you please change my name as mentioned above.
Please change name from "Ashwini Kumar Hotta" to "Aswini Kumar Hotta"

Best Regards,
Aswini...
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M
manian_sks
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection - connectivity problem getting disconnected frequently

Address:Hyderabad, Andhra Pradesh

I have the broad connection of the scheme Rs750/- unlimitted home connection LL no:[protected]; Service Id: drsk627( BB HOME COMBO UL 750-HYD). So far for the past 1 year and more there was no problem and the connection used to be consistent. For the past 1 month the connection used to come for 10 mts and suddenly it will go off for 5-10 mts. This happens several time. This has been brought to the concern thru 1500. Every time the message...
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J
jagmalsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of balance amount from my mobile No.9456323229.

Address:Uttarakhand

Sir,
I am owning a prepaid mobile No.[protected] of BSNL Prepaid mobile exel. A balance of Rs.30/- has been illegly deducted from my account by BSNL on dated 08.03.2012 with my consent. I have lodged a number complaints to custmer care from the date of deduction but nobody is bothering and not refund the deducted amount to me. Due to fear of deduction of balance I could not get the big recharge of this number & i am unable to make...
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