[Resolved]  BSNL Broadband — excess bill amount

I am on BSNL combo 500 plan for the past 1 yr. Throughout this period, I have paid the bill (around Rs. 450 - 600) only for the telephone speaking/minimum scheme charges that too mostly within the free call itself, I have not paid any amount towards interenet usage .i.e., the usage had been well within the prescribed limits under the scheme. But for the month of June, I was shocked to notice that my bill charges imposed by BSNL was Rs 8800/- I was further shocked to notice that internet browsing had been recorded continuosly through out almost on all days for a long period, even for the days we were not at home (my husband was hospitalised during the above period and nobody were at home but internet usage is recorded). Iam and my husband are employed and we leave home early and come back only in the late evenings.But usage is recorded during day time on week days too. Our usage on net is also very very minimum only.

I approached BSNL on this issue but I was informed that the technolgy cannot go wrong and the usage recordings have been examined and found in order and I have been instructed to pay the bill immediately. How can I pay such a huge amount for the usage that was not actually done by me?

Iam put into severe mental agony on this .I being a Govt servant and I resorted to BSNL owing to its genuine service . But if BSNL itself is like this where can we go? Iam helpless. Please help me and render justice on this issue.

ma broadband gets disconnected frequently and wen ma bill came i was shocked it was 145000... ma mom nand i were equally shocked ... the usage shows very high download upload rate... which is a speed that bsnl doesnt provide... pls help me ..

[protected]@yahoo.co.in

Would have been nice if the billed amount against he usage of Broadband is shown on day day basis.

BSNL Broadband — Excess of amount in billing

Hi there,
We hardly use the net for an hour in the morning and couple of hours late night after 7pm or after 9pm.
But it is shocking to get a bill which amonts to thousand normally we pay only 500 plus. whenever we go online to browse we do not get the line it says the pop up window says the line is disconnected when we use a seperate landline for broadband. or while heking my mail the line i.r the net goes off and says error or net cannot be displayed why while checking even my personal mails it is the same . usually whenever i open the net the home page appears as interner exlplorer bt for pasr coupld of months i get the home page as bsnl karnataka office home page and after enterin into my personal mail it gets disconnected and i again get the home page as internet explorer where i got to relogin into my personal mail for which automatically it get through directly to the mail which i was reading and got disconnected shocking how come?????
Inspite of me complaining to the telephone via two emails no response from their end. I think shouls I take this to the crime branch and file a case against the company or????
should i go in for different one reliance tataindicom etc..... i hve been a regular customer sine 1996 onwards till date even my cell phones are bsnl i ever ever faced such a idiotic service someone calling up my landlne and then say sorry why are the call center guys are mismangaing or misdirecting the calls.......?????