Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Sir,
I vidya devi want to say that i am a consumer of bsnl broadband of patna circle. My basic phone no is[protected] and i have bsnl broadband on this no i.e[protected]. I have the problem of not getting proper broadband net link from 5 months due to cable foult . I have complaint so many times on bsnl custmer care but did not get any good response about my problem . Sir please
favour me on this matter so that...

Sir, for the last 3 months the broad band connection is not working.i had given the complaint in our exchange for two three time.i had also given a written complaint also, when i enquire they told we might have called 198 and booked our complaint.so we just called 198 for four times.still now there is no any response from the exchange authorities.our phone number is 2516772.we hopr their will be sudden action from your side....

It is seen that for the month of march 09 for the period 01.3.09 to 31.3.09 there has been an abnormal bill . The customer has been using this service for the last 2 years and no such abnormal has been received. The customer has approached the service center, Accounts Officer, he did not accept the written complaint. Approached the service center in Saidapet .The complaint was brushed aside by saying that you have used the service as per...

I have been following up with BSNL as my braodband is down for more that 30 days, they have been charging me the tarrif for the the service but not wanting to set it right. We feel totally helpless....

dsl disconnects
dsl disconnection of broadband connection
I am having home 750 broadband plan on my landline telephone number [protected]. This service is provided in my residence "NAMANA' shalini nagara. bajagoli post. karkala taluk, udupi district-574122. My broadband connection gets disconnected every 5 minutes, and the error message what I get is "Server Error". I feel the problem is with either the Modem...

HELLO THIS IS AYESHA FROM BHOPAL, I HAVE ADDON SIM -[protected] UNDER PLAN-325 FROM LAST 2 YEARS, MY CALL CHARGES MUCH HIGHER FROM MAIN SIM-[protected]. I HAVE TALKED TO CUSTOMER CARE-24365 THEY ALWAYS TOLD ME THAT THE TERIFF PLAN IS SAME FOR BOTH SIMS BUT IN BSNL LOCAL OFFICE IN BHOPAL THEY TOLD THAT THE INFORMATION PROVIDED BY CUSTOMER CARE IS WRONG THEY DONT KNOW THE CORRECT INFORMATION,
MY MAIN SIM CHARGE FOR LOCAL CALL IS 50paise...

Hi,

I have recently taken the 500C plan from BSNL DataOne.
the give the facility o[censored]nlimited night usage from 2 am to 8 am, apart from the 1.5 gb for the rest of the day for the whole month.

now, i had logged on 1:58:xx am on day, and used the connection for about 3 hours.

when i checked my charge details, i saw that the whole of the charge being billed as outside the 2 am to 8 am time...

Retailers in Malerkotla charging the old service tax i.e. 12.30% from the customer even though they know that service tax charges has been reduced. In BSNL exchange counter they are charging the existing service tax i.e. 10.30%. When asked for bill they refused to give so. I request the administration to check this as early as possible....

Sir,
I had selected 'vitthal awadi prembhav '(RBT_105510) as caller tune.As per instruction I selected 'buy'
option once time for it.To enter the download confirmation number bsnl has sent 12 confirmation number but after entering each number 'invalid number' message displays but the charges are being deducted (nearly Rs.40).

Also for registration I am calling the 56700 number...

i am trying to open my portal to check my account usage, but i am unable to open it . the dataone website works fine except for the portal . how should i come to know the remaining bandwith for this month in order not to exceed my limit? kindly help...

MOST OFTEN WHEN I WAKE UP 5.00 AM. I COULD SEE NO SIGNAL IN THE CELL ONE - POST PAID Number [protected]. OTHER NUMBER IN OUR GROUP ARE [protected], [protected],[protected],
I have lodged complaint in [protected] from early April onwards, but this frequent breakdown puts us into a difficult situation.

From this morning there is no signal inside the house situated just behind Padma Seshadri school, K.K.Nagar, Chennai 600 078...

Reg: Mobile No. [protected]

I have set-up auto-payment system through ICICI online payment against "Bill Presentment by BSNL Cell One".

The latest bill of Rs.450 due on[protected] has been already paid on[protected] through ICICI online payment system.

Though the previous payment had also been paid under the same system which is reflecting in the current bill, how come the current payment...

Dear sir,

I am Sadiqulla.m.d from davanagere dist jagalur taluk, sir 15 days befour i applay for bsnl will internet service they told me when i am pay bill of 500 they told me that they connect internet within 8 days but they can't respond they told we will connect tomarrow from 10 days i am disabled person i am unable to go again and again so please help me its very argent


THANK YOU Your Faithfullybr...

i am bsnl postpaid user. my number is [protected]. i am frm kerala, ernakulam dis., nettoor.

even though there is a bsnl tower and a bsnl service office near my house i am getting slow gprs connection
i have taken 199 plan. when i go to neighbouring town i am getting speed abt 20 kbps but when i reach at my home. i am only getting 2kbps... is there any remedy for this problem? can i get service frm the tower of ma neighbouring...

Sir/Madam

I Ajay kumar my Nic card no is : [protected] from village- Jandu singha Disst- Jalandhar
my complaint is your nic card network and downloding speed is very slow in our village
so, plz solve the problem
Ajay Kumar
village- Jandu singha
Disst- Jalandhar
nic card no- [protected]
mob. no. - [protected]...

sir,
with due respect and hummble submission .i want to say that iam hari bdr thapa using your services, telephone no 275039 since 4-5 years and iam very satisfy for using your services but now i want to disconnect your service due to the retairement of army and i have to go to nepal for forever thats why i want to disconnect your service other wise i have no problem, so i want to refunf my security deposite but the main problem is...

sir/mam,
i m jatin gautam from panchkula. I m using bsnl prepaid mobile connection, i m sorry to say but i am not satisfy with your services that you are prevailing to yours customers. the sector i.e 25 sector, panchkula in which i am living, network problem remain everytime. i cant understand whts the problem in this, even when power cut took place in our locality our network also go. whats the link with electricity in that case....

respected sir

i have mobile bsnl cellone and my number is [protected] but i receive messages in my phone
message is thanks you for continuing VALUE PACk. you have been renewed and RS. 49 has been deducted from your balance. to deactivate call 1255530 sender 12555049. i call this no. but not return my Rs. 49. and i have not use in Value pack.
i therefore requested you to please see to my matter this is case.br...

Sub: Non- Receipt of Telephone Bill in respect of Tele No: 282535 in the name of
Shri. Kurupath Rajendran, Venu Vihar, Thiruvilwamala..


Dear Sir,

For the last 3 – 4 months we are not receiving the Telephone bills for example, we did not receive the bill due for January’09 as well for May’09. When contacted on phone we were informed that the same has been sent as usual, for...

Sir/ Madam,

I have one BSNL line number[protected] Tingre Nge, dhanori pune 15 ), My number is not working since 25 days and we continously compalining for the same but still there is no response and the executives who are there in Yerwada office they don't have manners to speak to the customer, some peoples are so arugent that they think they are the owner of the company they never listen to customers.

I'll...