Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

I had requested to BSNL for shifting of my Land line Phone - 0712.2560371 in Nagpur, on 20th of March 2009.( Two months back ) .
But uptill now there is no action from BSNL.
BSNL sended one bill of Amt Rs 162.00.
I have contacted to all responsible officials from BSNL, Nagpur Circle( in person, on mobile & on INTERNET . But all efforts are gone to vain.
Pl give me Justice & guide regarding how to tackle this case.

P.V.TAWDE.

Dear Sir,

Underground cabling in our area was completed some four years back. But the landline connections have not yet been fully provided with this cable network. I live in Kurunthodath Lane, South Eroor. In this lane some houses have been given connections from the underground cable, whereas some of the connections are still working in overhead cable. My telephone number is 2780985. Three or four houses alone are denied this facility now. Why don't you make arrangements to convert all the landline connections to the underground cable. Provisions have been given inside our premises years back. Unless this facility is extended to a few o[censored]s also, we are thinking of surrendering our BSNL telephones. A response from your will be highly appreciated.

Mrs. Vimala Sethumadhavan, "Madhavam" XXXI/397 South Eroor, Tripunithura-682306
Tel: 2780985
E-mail: [protected]@hotmail.com

R.MEENAKSHI SUNDARAM BA, B.L., DATE:[protected]
ADVOCATE,
A.10, VIVEKANANDA NAGAR,
DINDIGUL - 624 001

TO:
THE BSNL OFFICER,
BHARATH SANCHAR LIMITED,
MADURAI.

Dear Sir,

Reg: Name: R.Meenakshi Sundaram
Cell: Phone: No: [protected]

I am residing in the above mentioned address and practicing as an advocate in Dindigul for the past 25 years.

I am a customer of your BSNL Cell one service for the past 5 years. In the Initial period your network coverage has not covered throughout Dindigul. Then you have raised your technology and instrumentation for increasing the coverage area. Subsequently being the customer, I have enjoyed your service.

With great pain and shame, I am informing your office that my cell phone has not respond the incoming calls and my contacts with other mobiles including BSNL have been suddenly dropped. It will cause misunderstanding with my friends, relatives and concerned officials. For that please provide sufficient, efficient and increased network to my Dindigul Town. I am writing this as a true citizen of India.

This is in favor of your kind information please.

Thanking You, Yours Faithfully,


(R.MEENAKSHI SUNDARAM)

Dear sir,
this is Dr. Inderjeet Singh, please remove my caller tune as soon as possible, my mobile no. is [protected]
your sincerely
inderjeet singh

BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). I have taken that scheme in 27th April and i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my Exlpower is not activated. All the customer care executives give the different reply and feedback. My problem should be solved or money should be refunded.

My Mobile -[protected]

I have been facing problem of connectivity as dsl gets disconnected every 5 minutes.
I have called bsnl customercare several times on number 1957/2317111/2351800
but there was no response from their side.

Please help me out my userid is - gm33kpr
portal id - gov[protected]

thanks to solve the problem as soon as possible.

My contact no is [protected]

Mridul
(Kanpur)

From
Prasanna K K
Pooja House
Balussery

To
The Officer
BSNL Broad Band

Sub: Internet Broad Band Issue
Ref: Land Line[protected]

Sir,

I am facing Broad Band Connection error since last six months regularly.I am not able to use the internet facility continuesly and not even getting connected on some days.There is no proper guidence available from the Balussery Exchange.The main issue nowadays is

1) DSL is not blinking
2) My modem is not configured from exchange
3) My LAN Cable has some complaint

I humbly request you to do the needful at the earliest.
Thanking you
Balussery,
01/06/2009.

Dear sir,

Your site www.ernakulamtelecom.gov.in is not available for registering for payment of landline telephone bill. Kindly activate the site at the earliest.

With regards,

M.Narayanankutty

i am living in kalpakkam. I am having bsnl broadband connection. My telephone number is[protected]. My broadband is not working form 11th may 2009. i have logged many complaints to bsnl office in kalpakkam. But no response from them. My Broadband adsl link is down. No one is giving proper response. Dont know what todo?

Dear sir,
To day 31/05/09 10:58 am I have recharged my Mobile # [protected] for Rupees 110 and I have received confirmation from you thru sms and the ref No. for that is [protected] and the sender no. is 58081. And when I checked the balance the cell phone shows only Rs 32 and 42 paisa May I know why so much amount is deducted and please inform me immediately.

Yours sincerely
Majeed

DEAR SIR
I HAVE RECEIVED SMS ON 31/5/2009 FROM MASSAGE CENTRE [protected]
Congrats Your number [protected] selected for a 2998 doller CASH prize. call[protected] for claim details.
please guide me.

Dear Sir / Madam

I am sherlly wilson presentely residing at kuwait with my family since 1995. Three months back we sent our eldest 13 year old son to India to study and to share his love with his grand parents. As per our families request and friends advise, we have decided to have a internet connection (broad band connection Rs.250 package.) at home.

From the day we got the connection (2 months back) we are not able to send mail or chat with our son or parents continuously. Every now and then (within few seconds) the line is getting disconnected and we are unable to speak or chat or even share files. Hence we submitted our complaints over phone to chennai telephones, Manali area (Pin 600068) and they came to check the line and connection. Unfortunately, they could not diagnose the actual problem so they told us to check the computer. Finally we paid Rs.600/- and checked our computer totally and no problem at all in our computer. Again we have complained to chennai telephones broadband division in manali and the said the problem could be in modem. Hence my parents handedover the modem to BSNL office to check. After two days, they returned the same modem as it is and said no problem in the modem. By the time, we reiceived our bill for BSNL connection alongwith our telephone bill which totals to Rs.1750/- and we made the payment without using bsnl connection which is unfair. My son told us and also bsnl staff that signal in modem for incoming and outgoing are not continuous - within 15 to 20 seconds, signal goes off and line also gets disconnected. Finally my parents personally went to the office and personally requested them to look into the matter but also no response from them. Hence we are posting this complaint thru your website hoping that you will seriously consider our request. we do not want to make any complaint on any individual or department but we want a solution for our problem.

Finally, if bsnl could not rectify our complaint shotly, we have no other go rather than going to private telephones and simultanously loosing hope on BSNL - which should not happen.

Please personally enquire our complaints which we have made thru phone to the concerned staff / department. Your pesonal internvention in this regard shall be highly appreciated. Awaiting your favourable response to my email : [protected]@hotmail.com

Our Address :
Mary Joseph (Senior Citizen)
50, Ettiyappan Street,
Manali, Chennai - 600068
Tel. No.: 25940215

Our contact Nos. in Kuwait :
Mobile :[protected]
Mobile :[protected]
Residence :[protected]

this is harshad kulkarni. i m cellone postpaid custmer ([protected]). when i send msg " AMT" to 53333 the displayed my ussage ad rs. 930 which is not possible as in my plan their is free unlimited gprs(whose speed is also only 2 kbps) and free bsnl to bsnl calls and sms. i hardly made calls to other network of 90 mins (call rate is 0.40/60 sec). i have taken conection 15 days before only. i investigated this matter to costomer care and also to nearly bsnl office but they have no details. plz suggest me what must i do?

Our following five BSNL Landlines are not working from last 2 months.
Circle: Gujarat, District: Valsad, Exchange: Bhilad
[protected], 2784669, 2785377, 2785378, 2786135.
Reqeusting to solve the problem without further delay.

Thanks,
S. Jayaprakash, General Manager, Supreme Nonwoven Industries Pvt Ltd, N.H. No.8, BHILAD-396 105, Dist. Valsad, Gujarat: Mobile; [protected]

Sir, This si Dinesh from chennai, i have nokia 5130 hand set, I need GPRS setting for my mobile.But in cellone, you have not configured GPRS settings for Nokia 5130.When will i get the settings.Please send the setting to my number [protected] immediately.

Thankyou

Dinesh

i m using BSNL broadband from more than a year. i hv 750 home plan.my problem is that the ASDL link here goes down after 5-10 minutes, i complainted at my nearer exchange (Sanehwal) many times, once a guy from exchange visited my home to check it, but still the problen is not been solved, i m not able to use the braodband for downloading, chatting etc because when i starts, the DSL link goes down, kindly resolve my problem as soon as possible

Dear Sir

I had subscribed to the BSNL caller song/tunes by pressing star. I want to immediately stop it. every month 56700 keeps cutting amount.

MY prepaid mobile no [protected]
Song : Jai Ho

Please help tp Un subscribe it.

BSNL is the worst in the GSM networks, i guess
it has the worst network, iam using Bsnl from past 3 months, n iam suffering a lot because of this nonsense network, calls r just bound to disconnect,
n u have a probability of not getting connected to network, 9/10 times .

n the coustomer care, Oh my god, does that thing exists,
if it was legal, IF IT WAS LEGAL, I WOULD HAVE MURDERED EACH AND EVERY WORKING IN BSNL,

SONS OF , DIE YOU, MOTHER[censored]ERS, DIEEEEEEEEEE,

SIR
THERE ARE 40 CONNECTIONS AT OUR AREA . OUR LANDLINE IS NOT WORKING FOR LAST 90 DAYS . PLEASE TAKE OUR COMPLAINT AND RECTIFY THE PROBLEM AS SOON AS POSSIBLE. WE CAME KNOW THAT THE CABLES WERE DAMAGED . OUR TELEPHONE NUMBER IS[protected] / 251335 ETC...
TAPAS MAJUMDER
MATAI-799159,
BELONIA, TRIPURA

I m a resident of Agra, UP. i had applied for broad band connection on the 3rd of may '09. we have also paid for the conncetion. the employees at the agra BSNL office are saying that they will do, but it is not done till now, they are delaying the connection, After repeated approaches no improvement, It would be a great help i[censored] pls take note of this matter,

this is my address:
David George
12A/318, Avas Vikas Colony,
Sikandra Yojna,
Sikandra,
Agra. UP 282007.
Ph no. [protected].
[protected]