To,
The Commercial Officer (BKP),
Old Exchange Building, Chiriamore,
Barrackpore, Kolkata - 700 120.
Sub: Delay in shifting of landline & broadband connection (Tel No. –[protected]
Respected Sir,
I had filed a request in Bhatpara Telephone Exchange, vide Service Request No. PHT/S/IE/HU/09-10/0145 dated 04-May-09, for shifting of my existing landline & broadband connection (Tel No. –[protected] from Sundiapara (under Bhatpara Telephone Exchange) to Sodepur (under Panihati Telephone Exchange). Upon contacting the Bhatpara Telephone Exchange, I came to know that the order has been sent to the Panihati Telephone Exchange long back. Then I contacted your staffs in Panihati Telephone Exchange a couple of times in last two weeks to know the status. Each time they assured me that it will be done shortly, but yet to be done. This show the dreadful reluctance and lack of professionalism and accountability among your staffs. I am facing terrific inconvenience for this excessive delay in shifting of landline & broadband connection, as you can understand how important these things are in our life today.
I request you to kindly look into the matter with urgency. A prompt meaningful action will be much appreciated!
Thanking you,
Biswanath Roy
Aug 14, 2020
Complaint marked as Resolved
the process is so complicated that u deposit the amount with commercial office then they will send the advice note to the concerned exchange sdo for his remarks, then he will return the advice note to tax bhawan where it is lying for execution.
dont know whom should i contact to expediate the matter.
i[censored] r using airtel and want to enhance your speed, just make a call, and the request is executed instantly.
bsnl is unable to keep pace with the changing ethics of modern business.