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please solve my problem
I am V.S.BHARGAVA, Joint Director in School Education Dept., in Hyderabad, a customer having broadband connection with phone no. [protected]. The broadband connection was not functioning from 15th of August 2009. I tried number of times the toll free numbers to book my complaint. Atlast I could get on 22nd August, 09 and complaint registered with no. [protected]. Til today, it was not rectified. The broad connections of my neighbours in the same apartment are functioning well. I also spoke to the line men frequenty. One linemen came to the house on 29th and said there is a problem with exchange and it will be rectified by evening. But it was not done sofar. I am finding it difficult to check my mails that comes from my field staff. Even today, I tried to ring 198 and I waited for nearly 20 minutes to get with customer care person and after that it was connected. I will be grateful if it is attended to immediately. Please do not charge amounts for the period the broadband services were not provided.
Dear Sir I am from Jodhpur . In last few days my internet gets disconnected frequently . Plz look into the matter . My Phone No is 2723493..
I am frad up from this type of service provided by BSNL ...
38%
Complaints
15954
Pending
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Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Even I tried to give a complain over phone, but it keeps hold for mare than 15 minutes, and gets disconnected.
It is effecting my business.