BSNL Broadband — internet gets disconnected

i have taken broad band connection in the month of jjune08 with rs 750/- unlimited scheme from your office at kapurthala punjab .from last 20 days internet services have become from bad to worse and internet does not get connected for most of the time i have personally lodged complaint to sdo sh gandhi with mobile no as [protected] at kapurthaLA OFFICE BUT INSPITE OF HIS ASSURANCES NO ONE HAS COME TO ATTEND THE COMPLAINT
KINDLY LOOK INTO THE MATTER AND TRY TO GET IT RECTIFIED AT THE EARLIEST
FROM AGYA PAL SINGH LAMBA
34 LOWER MALL
KAPURTALA
144601
[protected]
MOB NO [protected]
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I internet gets disconnected suddenly. It becomes very slow.
Even I tried to give a complain over phone, but it keeps hold for mare than 15 minutes, and gets disconnected.
It is effecting my business.
please solve my problem
I am V.S.BHARGAVA, Joint Director in School Education Dept., in Hyderabad, a customer having broadband connection with phone no. [protected]. The broadband connection was not functioning from 15th of August 2009. I tried number of times the toll free numbers to book my complaint. Atlast I could get on 22nd August, 09 and complaint registered with no. [protected]. Til today, it was not rectified. The broad connections of my neighbours in the same apartment are functioning well. I also spoke to the line men frequenty. One linemen came to the house on 29th and said there is a problem with exchange and it will be rectified by evening. But it was not done sofar. I am finding it difficult to check my mails that comes from my field staff. Even today, I tried to ring 198 and I waited for nearly 20 minutes to get with customer care person and after that it was connected. I will be grateful if it is attended to immediately. Please do not charge amounts for the period the broadband services were not provided.
Dear Sir I am from Jodhpur . In last few days my internet gets disconnected frequently . Plz look into the matter . My Phone No is 2723493..
I am frad up from this type of service provided by BSNL ...

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