Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Mobile (Excel) — Can't able to change my prepaid plan

I have a BSNL`s prepaid connection and having Kolkata99 Plan, now i want to migrate from this plan to some other plan but the authority told me that I can not migrate from this plan.

my mobile no is [protected]. i am getting messages from 518190 that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 60 so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately

unlawful deduction of rs 30 per month for dating services i dont want to subscribe
my mobile no is [protected]. i am getting messages from[protected] that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 300so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately.[protected]@rediffmail.com

BSNL Prepaid — deducted 30 rs

deducted of 30rs reason of lovelogy but i am not activate

Dear sir,

On 30 April, i had come to know that i have my balance less Rs /-30. kindly do the needful regarding this matter.

my cell no is -[protected]

BSNL Mobile — Deduction of 30 Rupees monthly

HI ,

This is pradeep i'm having BSNL SIM with the number [protected]. BSNL is deducting monthly 30 rupees for some Phone backup services. I'm registering complaint for past 3 months and they are telling it will be deactivated and u will get message in 24 hours which is not happened so far.

My september months complaint tracker id is i21ka522711 complaint reg at 21-sep-2011
and
recent one is KA03KA713029 which is register may be on 04-nov-2011

Please look forward to my complaint.

Regards
Pradeep

Dear Sir / Madam,
I am using the tamilnadu cellone no. [protected]. There is a bad and poor signal in royapettah (chennai), i can't able to make a call or receive a call, my important calls and my business are totally collapsed due to the communication. Airtel and Aircel are the few example for good mobile communication.
And the main thing is your customer care people, they speak like a slum people, plz teach the good manner & the way of speech, plz learn it from the Airtel Customer Care. Hope u will take action for the poor signal. If i tell anything wrong plz believe me. thank u sir.

dear sir / madam,
i have a problem of balance goes to negative suddenly, without going to use any service of you .like caller tunes, hello tunes, cellone net services.
this the 3rd time balance goes to negative.
i hope u take action on it.

Dear sir,
I used BSNL mobile([protected]) general plan in tamilnadu...now i want to migrate it to student plan...regard that i went to customer care centre in my own town...they said my number is not updated in IM...past 45 days am using this number...please sir update my number in IM...

Dear sir / madam

I have also the same problem. You just go to the bsnl portal (portal.bsnl.in) and create
your login, here you have the solution

I have booked online Board Band on 28.05.08. Work order No.1352 dated 28.05.08. tel No.[protected], ECHANGE CODE nO.NTVI & A/C. NO.[protected]. Till today i do not have board band connection. I have enquired KALYAN WEST TEL EXCHANGE, KALA TALAO EXCHAGE, THEY ARE SAYING IT WILL TAKE 6 MONTHS. KINDLY LOOK INTO THE MATER VERY SERIOUSLY AND GIVE ME FAVOURABLE REPLY.

SANAL NEDIYARA CELL; NO.[protected]

my name is govind bhagor and my telephone number is[protected] and from beginning when i start my broadband connection i am not received the speed of broad band
kindly look into the matter

thanks

I have logged a compliant that my broad band is not working from 2 weeks the Docket Number 0608/197 on 10/06/08, on person visited on the next day i.e. 11/06/08, he said that the cable needs to change, he informed that he will come next day, Bust still now no one has come and my broadband not working, When we pay money on time why don't we get the service on time. Please help us in getting the broadband problem resolved

Broad band and internet on my landline phone no.[protected] is not working for last 22 days. I have lodged complaint through call centre and in person also. I have gone to the concerning exchange also. They have given me assurances time and again. The broad band service is very poor. I do not know how to complaint and whom to complaint. Please help us in getting the broadband problem resolved

Sir,

My broad line line is not working Properly for the last six months. i already complaint to poonamallee telephone office there is no responce. so please kindly replya and send the no to whom i want to speak about this problem.

Any clarification pls call to this number

Chandrasekar
Edp
Chennai Ford
Poonamalee
[protected]

I have applied for BSNL Broadband connection before 22 days, till now there is no response from the autorities. They say few reasons like cable damage, problem with line, etc., always. Can the higher authorities look into this & solve the probelms.

My BSNL broadband connection stopped working suddenly from 6th Mar 2009. I immediately called the BSNL BB customer care 1500 and registered the complaint.( Comp. number : 88293508; Telephobe number :[protected]. There is no action on this complaint till now. I call up the customercare daily to follow up on this issue. There is no action till today. Can this be solved at the earliest? I feel that the BSNL would lose out many customers due their poor quality of service, if thing dont improve dramatically in near future.

Broad band conection: Home combo 299 plane.
Telephone No.: 25987625
Problem: Down load video not connecting continuesly every 10 to 15 seconds reloaded
Previous complaint date : 28.3.09 No.88314438 & 30.3.09 No.88316247
Please give attention to this. Thanking you.

my static i pnot working pls enable now my bsnl no is 2455207

Dear Sir,

I hereby request to help us to operate Outlook Express for that i need
POP3 & SMTP related details. So kindly do the needful as soon as possible

With Regard
K. Aravindan
Chennai

Broadband service engineer working in st.thomas mount telephone exchange (incharge for sundar nagar, nandhambakkam) is getting bribe. Soon he will be in Jail

I am also facing problem with the BSNL internet. The technical department doesnot know what the problem is (Coz they donot want to know). No one is ready to resolve the problem. They sit in their office and say everything is fine, but nothing really works.

Recd your bill in that we have changed plan 250 to unlimited 750.00, but bill recd in plan 250, so please change the bill and send the fresh bill so us to make the payment

Furthur to our mail my telephone number is[protected], we tried so much through phone but nobody picking the telephone, that why we will post the compliant, so change the bill and send the revised bill so us to make the payment

Regards
Bharathi Radhakrishnan

I have broadband connection with unlimited home plan. But in this category, there is short band. (not broad band). People choose this plan whose internet usage online movie, gaming is more and pay little more than others. But BSNL choose to differentiate so as to total usage should not be more than others but will receive more fixed rental. When I am paying more, why it should be turned into short band? Shall people be restricted to use internet?

Chandresh Mehta Bhavnagar Gujarat

I have booked the Broad band connection on 22/08/2009. But i didn't get even single call from the BSNL side. If i call to the Number given by the booking agent.No response and not even picking the call.

since i didn't have fessiblity to other service provider in my area, that is the only reason i am booking the BSNL and waiting for it.

My Order Number: 92429989
Order date - 22/08/09
Tharamani Extn.

Pls any body help me to get the Broadband connection.

Thanks,
Senthil.

I have registered for the broadband Connection on 09/09/2009 for BSNL and to my surprise nothing has been done till now.Whenever we visit them they just ignore the issue by giving some silly excuses, Upon calling the office number none is even bothered to respond the call and not even receiving it.

Is that the treatment the customers need to deserve when they have actually paid the BSNL in advance.What kind of telecom service is this.Is there any higher authority to work upon this or do we need to approach even higher people.

My Ref No.92462386
Date:09/09/09
Tharamani Extn

Thanks Shrikant

http://www.easybuyying.com/bags-c-79.html

BSNL broadband services are really poor... My connection was disconnected on 16th Oct 2009 morning. I called up to BSNL CUSTOMER CARE SERVICES NEARLY 25 TIMES but there was NO RESPONSE IE. NOT AT ALL ATTENDING THE CALLS. Later in the evening they managed to pick the call and booked my complaint. But till now ie. 18th Oct 2009 12.09pm there is no response from them. I dont know what they are doing?? and why they are spending excess money in USELESS CUSTOMER SERVICE...

past two days my net connection processing is very low. i cant able to work so please check out my connection and please do the needfull..
Thanking you...

Dear Sir,

I have got a new connection yesturday (04.11.09). The servicepersons is connecting the MODEM and all the things and the Internet is working at that time. But after 15 minutes the connections is cut, it shows Cannot find server - The page cannot the displayed. I can't able to work, so please check out my connection and please do the needfull.

Please give your customer care number. Send Email.

Thanks

Premila

I have booked the Broad band connection on 02/09/2009. But i didn't get even single call from the BSNL side. If i call to the Number given by the booking agent.They respond that, with in two days your land line will be arranged. But till now no one come. I complained to AE and even DE also.
But no use.

Pls any body help me to get the Broadband connection.

Thanks,
Umamahesh
Madipakkam

Hi
I am from HRBR layout Bangalore, I have applied BSNL connection shifting from Rajajinager to HRBR lay out but Umashankar AE told us there is no Feasibility in my Home. But my home owner ground floor has the bsnl connection. My old number is 23151292.

Please check where really there is no facility or some other reason(Some other Broadband ISP is ready to give internet connection.).. Pls check and do the needful.

Kindly note the following:

1. I opted for a new land line with Home Plan Combo 500 C broadband connection. I am very happy to say that that both the telephone (No.[protected] as well as MODEM (Type II) were installed at my residence very promptly for which I give thanks to BSNL.

2. On 18th November 2009 I got an SMS (from [protected] number) where I was informed about my user Id, password etc. On the next day I received another SMS requesting me to contact local telephone exchange for broadband installation.

3. Based on the above I contacted Mr. Sisir Mondal on the mobile number [protected] (got from BSNL web site) since no particular name/number was given in your SMS. Anyway I did not receive any favorable reply (even the person/department to be contacted) instead the gentleman disconnected the line instantly.

4. After repeated efforts I could contact SDO, Manicktala Exchange (Mr. Mondal) and he advised me to contact the marketing department physically.

5. Unfortunalely more than 2 weeks passed I could not go to the telephone exchange as because my busy schedule. As a result with all necessary hardware facilities available with me I can not take the benefit which I opted for a long time. Further note that till date I have not received any official letter as you normally send.

In view of the above will it be possible for you to give me the contact person name with phone number so that I can directly talk to him for installation of the broadband. I am also afraid whether I will receive the bill for the month for which I have not used the broadband. Please do the needful and inform me at the earlist.


Thanking you in anticipation,


Ram Kumar Bhattacharya

24/B, Girish Bidyaratna Lane
Kolkata – 700009
Mobile: +91 [protected]
Email: [protected]@yahoo.co.in

hello sir,
Good Morning from past ten day my net is not working
so we request you to check as soon as possiable we waiting

Dear sir,
I have booked for Transfer from arumbakkam to avadi, last month 18th still date i have not received any broardband.
My number :24750832
Request Ref : 91557447
Prov An : 92555174
Name : K.Parameswaran
Request Type : Shift from other exch or zone with bb
Shift details : Old address : Arubakkam
New Address Avadi
Link Anno : 92555175
Contact Number : [protected]

I request you take necessary action to get my broad band connection

K.Parameswaran
[protected]

I got the BSNL Telephone connection and Broad Band connection one and half months back. The price and tariff may be very competitive compare to other service provider, To be honest the quality of service is very poor.
My number is[protected], no is on my uncle's name(HARI KISHAN AGARWAL)
In this month i have logged 2 complaints regarding the intermediate disconnection of the broadband. The customer care agents just receive my call and they said they forwarded to technical department. After that nothing is happening. Still I am facing the same issue.SDO of my area does not receives telephonic calls.

1) The worst customer service is availble in Bsnl Broadbands.
In Tambaram Exchange they are not picking there lines[protected][protected]. If do they pick their lines, no one is taking responsible for the issue. Just the default solution is Please call to another no...

2) BSNL customer care is not having touch with Exchange, they also giving nos only. and they dont have enough knowledge

bsnl broadband and sulabh plan — disconnect broadband and start of sulabh plan

I put an application to discontinue my broadband service and start sulabh plan on 8th march 2010 and followop comlpain on15th march as no action was taken after the first application thanks, will appreciate respnse on email

Hi, I am very frustrated with this BSNL Broadband support. I faced power problem with modem and being in IT we need to be in internet all the time.. I logged a ticket with customer care 1 week back and till now no calls from the support and the customer care is always busy ( may be they just make the Voice call to say the same message)

I am very irritated with this issue. my bad luck i don't get even get Airtel connection in my area... I need to have Wireless datacard for my internet acess... I suggest people never ever go for BSNL Broadband

Hi Folks,

Instead of wasting your time on this threads atleast you can do something productive, for the complaints whatever we file itself BSNL employees dont have time to respond, Do you think they would atleast care to read all this threads and forums ??? Nothing will work by giving your comments hear, instead you need to understand that you all are posting your contact informations here which can be viewed by anyone and i beleive its not advisable to give ur names as well as telephone numbers on the open forums. The best possible thing i did is changed my service provider. Hmmm you need to accept the fact that BSNL still works like a typical government organisation.

Thanks

Sath

BSNL — no knowledge of broadband usage

what kind of service is bsnl????they just can't provide me with the correct procedure of knowing my broadband usage. no phone calls are being received nor the websites are working properly.....please help...

This is Naresh from Chennai. Recently I applied for BSNL broadband connection, but still it not done, The Chennai T.Nagar customer service is very sick. There is no one responding properly. They keep phone down while talking. I am requesting BSNL higher authorities, Please take action as soon as possible else u will lose valuable customers. Thank You.

Still this BSNL people don't have proper email ID to to send our
problems which we are facing in our computer...

Booking a complaint thro customer care number...
will increase our blood pressure.

Better solution ...be connect with private service provider...

NANA

yes, i am using broadband connection for the past 20 years and broadbond combo offer 500 i will get 175 calls free and for the past 2 months my broad band is not working and no response and 1500/1504 if you call one music is coming and saying thanking for your patience our customers execuive will contact you shortlyagain mustic and stop. no efforts no response. and my telephone no 26611586/ today i fed up and talk to agm mrs meenalochini no and spoke to her. she said will see and rectify immediately(23.08.2010 at 4.25 pm).
if i am not going to get serviced before today evening i am cutting down bsnl and will go for other networks which they will serve better than bsnl

iam paying monthly for the past 2 months without using broadban 550/-(only calls making 175 callls free)

veryradiculous and unhappy

jayaraman
chennai-10

I am a rural user of broadband connection my telephone number is[protected] and I have requested my local exchange in chittur for tariff change of my existing Bsnl Broadband connection to BB Home Rural Combo UL 500 @ but staff in Chittur said me that there is no plans like this but I have noticed the same in your website under postpaid broadband tariff details.Kindly clarify me whether this plan is available or not. I am unable to get more details regarding this from any your exchange staffs either in Velanthavalam, Kozhinjampara or Chittur or in your customer care center.If plans are not available kindly remove the same from your website.

i didint have internet connection for 15 days, ,
iam using UNLIMITED PLAN (WORTH APPROX 800 INR)...
considering this problem i'm supposed to pay 400 INR approx...
but the OFFICER (J.E. OF EXCHANGE ) said, , we can give u discount on telephone rent but not in inteconnection bill...
and he further explained.. A BIG AMOUNT OF 25 INR WILL BE DISCOUNTED IN THE TOTAL BILL...
YES, HE SAID 25 (twenty five) only...
how is this????
strange right... :(
POOR CUSTOMERS:(
BY SAUD

I had applied for "New Broadband Connection" in Bangalore through Maramma telecom DSA on 26-December-2010 Work order: 45040956. After that no one get back to me. After waiting for 20 days, I did called them they said to get in touch with BSNL and this is not their problem like that. Then I communicated with BSNL office and they said that my workorder has been cancelled. I asked them why without informing and even without contacting me once they have cancelled my workorder. They said they will check and get back.

After this due to no reponse from BSNL, I communicated with Mr. Ramchandra (Sub Divisional Eng). He asked me to submit a written request at bangalore city exchange. I did submitted the written request at office broadband cell but still nothing happened and again 2nd time they asked for the request. I still submitted the request. After repeated calls and follow-ups they did fixed a landline on 13-February and renewed the Work order: 2286823. They promised me that within 1-2 days Broadband connection will be done but again no one get back from bsnl.

Now approx. 2 months are getting over since I submitted request for new connection of BSNL Broadband. Only response I got is DISAPPOINTMENT. I beleive this is the reason why people does not beleive government people and go for private agencies.


Request you to kindly support and do the needful. Below are my details:

Landline no.[protected]
WorkOrder no. 2286823

BSNL sucks...

I got the BSNL Broadband connection after running behind the line man for a month. I opted for 4MB/s link but I never receive the 4 MB/s but I was told that since my home is bit far from Exchange I may not get the complete 4 MB, even I agreed for it since I was initially getting 3.5 MB/s (MAX). But recently my broadband speed dropped and I started getting 350 to 500KB/s and then I was told as I would have increased the Fair usage and even now i am getting 1.5 MB/s. I called up customer care and lodged a complaint but no one has taken care of it. Also I sent an e-mail to the Nodal officer(Mr. Sridhar) but no response from him as well. I use to receive calls from telephone dept, they keep on asking "Internet is working?" if we say yes.. they disconnect and close the ticket.

Please find the mail conversation below..

______________________________________________________________________________

From: Mohsin Khan <[protected]@yahoo.co.in>
To: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>
Sent: Thursday, 13 December 2012 8:48 PM
Subject: Re: Docket #: [protected]

Dear Mr. Sridhar,

Is there anyone to help me out with this speed issue? I use to receive calls from the telephone department and they keep on asking "Internet is working"?? if we say yes.. thats it.. they disconnect it. I have told them several times about the speed issue but no one has taken this up. Even I have not received an acknowledgement from you as well. I hope, BSNL is working to serve the customers. At least you please respond as a courtesy..

Warm Regards,

F.Mohsin Khan


From: Mohsin Khan <[protected]@yahoo.co.in>
To: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>
Sent: Monday, 26 November 2012 6:31 PM
Subject: Docket #: [protected]

Dear Mr. Sridhar,

I am a BSNL Telephone/broadband consumer, I have opted a BroadBand with the speed of 4MB/s with the Plan of "Combo ULD 1350" where I havent got 4MB at all.. I was told that 4MB mean, the consumer will not get the exact 4MB, but I am also a Network Engineer with Cisco Certified and I understand the Networks very well along with the technology Quality Of Service (QOS) which defines the Bandwidth queuing. Even I didnt bother since I was getting around 3MB/s. But from 22nd NOV evening, My bandwidth was dropped to around 300KB and I lodged a complaint with BSNL to look into this.. But today I received a SMS as "Docket No: [protected] is closed, Please call BSNL customer care for more details." When I called the customer care, I was told that the issue is resolved so they closed the docket. But My issue was not resolved.. Also I was disconnected when I insisted him to let me know the reason for closing without confirmation. Please find the below Speed Test result and advice.

http://www.speedtest.net/iphone/[protected].png

I am sending this mail thinking at-least you would take an action. Please do not disappoint me..


My landLine #[protected]
Account # [protected].

Warm Regards,

F.Mohsin Khan

Bsnl service was was very prompt and your service man was very politeful. Much more five times i have arised the complaint but this complain was closed automatically. your service eng.. was not checking physically. Again i have raise the another service request but this time no body can response this type problem then i have mail to your escalation matrix and please check the data reply details below and voice was so noisy.

My number[protected]

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I am using BSNL broadband service for past 1yr. Last two months its getting disconnected for every 5mins .DSL link is fine but internet is not there . I have registered many complaints but useless .Called Pallikaranai BSNL office they will say now it will work .Then immediately internet will work but again after 5mins internet wont work .Again i will call Pallikaranai BSNL office .Daily I use to call 10+ times but still its going in Vain .My studies depends on internet only but worst service here .I dont know where to address this issue .Can someone help me please...

My land line no : [protected]
My mobile no : [protected]

I am Chaitanya bearing the Customer Id [protected]

Account Number [protected]

We have been customers of BSNL since last 3 decades.

We have been using BSNL broadband from the time its is launched in our district.

I am writing this to bring to the public notice that the services from BSNL are ruined these days.

We are experiencing the best worst service ever a service provider can provide.

We are having issues with BSNL broadband connection and despite of several complaints launched the problems remains constant.

There is no proper service at our place.

The issue with our BB connection is, it gets disconnected very often and will resume in some time. When we lodged a complaint they say the entire city is like this and we can not help any more.

cellone postpaid [protected].manytimes registrd complaint no g[protected] that my sms outgoing facility unable for the last 10days but yet still same .did nt bother by services .without sms helpless to do my job.if not possible so i change my network with imidiate effect.

I AM YOUR LANDLINE CUSTOMER . MY PHONE No:[protected].THIS No. IS OUT OF ORDER SINCE 3 MONTHS.I REGISTERED A LOT OF COMPLAINTS ABOUT THE SAME.COMPLAINT No. IS 9003.I ALSO MET PERSONALLY MANY TIMES TO LINEMAN, J.E., S.D.O. BUT NO ACTION HAS BEEN TAKEN TILL NOW.I HAVE TO SUFFER A LOT PHYSICALLY, MENTALLY & ECONOMICALLY DUE TO IT.NOW IF ANY STEP WILL NOT BE TAKEN THEN I WILL HAVE TO CHOOSE ANY OTHER NETWORK.FOR ME B.S.N.L. PROVED:
B : BAD
S : SERVICE
N : NEGLECTIVE ATTITUDE
L : LOTS OF HARASSMENT

MY CELL NO--[protected] IS FACING PROBLEM IN GETTING NETWORK AT BURRABAZAR AREA FOR THAT FROM LAST 15 DAYS REGULARLY COMPLAINING BUT TILL TODAY NO RESULT.I AM SUFFERING MONETRY LOSS DUE TO CANT CONTACT MY CUSTOMERS

TILL TODAY MY PROBLEM NOT SOLVED OF NOT GETTING NETWORK AT BURRABAZAR AREA AT MY OFFICE ETC

my bsnl postpaid sim puk 2 code is blocked ...please do forward my sim puk 2 code ...
Forwarding to you my postpaid mobile no:[protected] registered in the name of Sankar kumar Saha (which is a bsnl manikjod sim). my land line no. is:[protected]. my account no.for the last transaction of the bill for september is:[protected].

i have lost my pin for my number iam from morocco so my number is [protected] and him serial is hlr 3g-2 [protected]

My postpaid BSNL sim is Blocked.I require its PUK number .My phone Number is [protected].Kindly Mail
the PUK number of my sim on e-mail address defined above.

My BSNL postpaid sim is blocked.To bring it back on service I need its PUK number.My phone Number is [protected].Kindly mail the the PUK number of my sim on above given e-mail address

My BSNL postpaid sim is blocked.To bring it back on service I need its PUK number.My phone Number is [protected].Kindly mail the the PUK number of my sim on above given e-mail address. My sim Number is
[protected]

Breach of Contract
B R E A C H OF C O N T R A C T ( "Cellone Manik Jod" B S N L )

I am Biman Baral. On[protected], BSNL advertised on National dailies that "If you have BSNL landline connection, get a rent free Cellonne ( postpaid) connection now and cut down your mobile phone expense drastically" . For this post paid connection, yuo need not pay .Which is totally rent free. I had
also taken and registered under that scheme when it first came into effect but now after almost one year.

However, BSNL has suddenly informed the customers on 8th January 2009, by an SMS that they will be liable to pay a fixed charge of Rs. 40 per month effective from 7th January 2009. This is in contrary to and against the spirit of the offer. Which according to me is a total " BREACH OF CONTRACT" between the BSNL customer on BSNL. They just have taken .the customer as a rat
whom they want to catch by giving a free cheese. This totally disgusting and by this customer has started lossing their faith and trust on this company. The SMS also keeps provision of future enhancements of the fixed charge.

TRAI being watching Telecom Companies, would kindly see the logic
of charging something which has already been declared rent free. Is it not unethical ???

I would, therefore, request T R A I to kindly prevail up on B S N L, and make them
stick to their orginal offer.

bsnl postpaid mobile — puk number

sir,
my mobile no. is [protected] and sim no is[protected]-43026 and i want to know my PUK no. but they not tell me my PUK no.please help me.
Thank You

BSNL POSTPAID — no coverage when power failure

i live in doomdooma dist tinsukia assam 786151.there is no coverage when power failure here. bsnl do not run generator.as we are paying fixed monthly rent we are suffering a lot as everyday this happens for 6-8 hrs.

My cell asking PUK code
My Mo. No. [protected]
My sim no.[protected]

My cell asking PUK code
My Mo. no. [protected]
My sim no.[protected]

my sim is blocked wants puk no.
mobi no. [protected]
sim no.[protected]
my email ...tehlan.[protected]@gmail.com
my other cont no. [protected]

my sim is blocked want puk2 no.
Mob no.[protected]
Sim no.[protected]
My e-mail is raunak.[protected]@gmail.com
Other contract is [protected]

my sim is blocked want puk2 no.
Mob no.[protected]
Sim no.[protected]
My e-mail is devesh.[protected]@gmail.com
Other contract is [protected]

My sim is asking for puck code my sim no. is[protected] cell no. is [protected] (postpaid connection).
please solve this problem and my email address is [protected]@hotmail.com

My sim is asking for puck code my sim no. is[protected] cell no. is [protected] (postpaid connection).
please solve this problem and my email address is [protected]@gmail.com and other contact no is[protected].

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : [protected]@gmail.com
other contact : [protected]

MY SIM BLOCKED PLS GIVE PUK CODE

MY CELL NO-[protected]

SIM NO[protected]

CONTACT NO [protected]

MY SIM HAS BEEN BLOCKED N ITS ASKING FOE PUK CODE
MY CELL NO [protected]
N MY SIM NUMBER IS[protected]
N MY EMAIL ID IS [protected]@gmail.com

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : athira.[protected]@gmail.com

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : [protected]@rediffmail.com
other contact : [protected]

my sim card is blocket and it ask PUK code.
Mobile no:[protected]
Sim No :[protected]
prepaid connection

please help me by solving this problem.
Email id : [protected]@gmail.com
Another contact No : [protected]

my sim is PUK blocked asking for code
ph no [protected]
sim no--[protected]
email pallavi.[protected]@gmail
pl provide solution

My Mobile No.[protected]
My email address [protected]@gmail.com
My Sim No.[protected]
please send me puk no

My Name Vipnesh Khurana
My Mobile No.[protected]
My Sim No.[protected]
I Want Puk No

My Name Vipnesh Khurana
My Mobile No.[protected]
My Sim No.[protected]
My email id is [protected]@gamil.com
I Want Puk No

.mobile no : [protected]
sim no :[protected]
postpaid connection
please solve this problem and my email address : kaseem.[protected]@gmail.com
other contact : [protected], [protected],

[protected] error in puk code for this number
sim num:[protected].
[protected]@gmail.com

My post paid mobile no.[protected] SIM is found blocked due to probably entering repeated wrong pin numbers and now when phone is switched ON, one message displayed asking for PUK code .Kindly arrange to provide the PUK code.
My other phone no is[protected] ; email to: [protected]@gmail.com

My phone asking 8 digit puk code
My postpaid num [protected] Plz give me a puk code my author contact no [protected]

Sir/madam,

we too have the same problem of dead landlines so far no action is been taken despite numerous complaints, its been nearly a week. i don't when they are going to repair this landline.i think bsnl has one of highest record of worst service provider in the world and only it is privatised whole then only the serrvice will improve.


vinod.

my bsnl gprs is not working i am unable to download anything i am being responded that "data server not available "

My BSNL broadband connection is through my land line telephone no 2438033 .My complain is that from evening 6pm till11pm my inernet connection is not fuctioning, in which the connection is cut off and connection is broken every after 2 or 3 minutes.some times whole broadbend is disconnected.I had complaint earlier which was attended by Mr Arun from your office but he not done the needful KINDLY DO ATTEND THE COMPLAINT.
thanks

My land line has been dead since two weeks. I have no bill pay ment due. i have brod band conetion
two and I am facing many problem due to this no once is responding . please lode in to this matter.
My Land line No is[protected]
Thank you sir

BSNL — instrument+bill broadband

instrument not working, replaced from bhankrota, jaipur exchange, replaced model was a very old model which is again dead.
my number is[protected]

broadband connection was taken in last week of july plan 750 unlimited
in the first bill monthly rent on previous telephone connection was calculated proportionately but broadband charges were not adjusted and full charges Rs750 were billed.we feel cheated

BSNL landline with broadband — billing

Sir,

I Smt Naisma Hussain a customer of your BSNl Land Line with Broadband bearing No. [protected].
I have been used the Internet till my connection i.e. 11 th August/08. Till date i have received only one Bill at my Door step and other Bill i already paid in your Office as per Bill amount. But when i search duplicate Bill I was surprised to see the Bill amount I.E. about Rs. 42, 000/ . How can its possible. its unbelievable. my Rental i mean plan @ Rs. 250/- pm. As i know i will able to use ! G.B. free and if exceed than addional bill amount will add . It may to your notice that I used limited . may be within ! G.B. Please clearfy me the billing at an early date as posssible.

[protected] Telephone bill details for the month of May'2011

We are unable to monitor the internet usage accout information. Please tell me how to monitor my internet account usage information.

hiiii,
sir i have internet broad band dsl connection and type2 modem with four ports.i want to distribuite that connection on one computer and one laptop having wireless.please send me seetings as soon as possible

I am unable to understand the process by which the broadband usage is being calculated in billing. I find a lot of discrepancy in the service. There has to be a very clear and transparent meter reading noted in the bill coming up for payment

Dear sir,

I would like to know the details about, how we use the service usage facility.

Thankyou
maniraj

Respected Sir,
I dont know how to know my internet broadband usage via internet. please give me suggestion. Also how to get internet usgae details through the mobile.

My email-id: [protected]@yahoo.com

Yes, I strongly agree...Me tooo facing teh same issue now...But one step ahead, I am ringing them for the whole day but noone is there to pick my call...By any chance, is there any possiblities to take such things to Higher authorities...

S THATS TRUE

BSNL,Broadband(home 250) — No connection

I applied for a broadband on 22/6/09(RequestID is:[protected].They give me a modem on 16/7/09.But it connected to internet only once.I complaint many times in Thiruvalla(Pathanamtitta).
but till i cannot access it.my phone number is[protected].

I am a resident of 2/2C Tiljala Road, Calcutta 700046. I had placed a request for Broadband Connection online 3 months back and till today I have not received the same.

Your rep had called me after one month to find out my requirements and then vanished after that.

Each time I log in to place a fresh application it says "You are already registered".

Please confirm how long will it take for the connection to come.

my father purchased cellone sim .he thought that this one is easy 2 handle but when he is trying to lock the keypad of nokia-1600 by password it has been locked &ask puk no. it happened one week ago & i hav tried a lot 2 talk 2 customer care but didnt contact so, can u send me that puk no so that it will b easy 2 keep faith on this service provider.my father's mobile no. is [protected]. plz do sumthing as soon as possible.

BSNL Landline — Phoneline is dead.

Sir, My telephone No:[protected] with Pattazhy Telephone Exchange was gone faulty since 10/09/08. I have lodged complaint on 11/09/08 through phone. Again the complaint lodged in written in the complaint lodged by writing in the complaint register at T/Exchange on 16/09/08. I have phoned to office in charge vide no. 2399198. But the fault is not yet rectified. No body is bothered to check the line or equipment. I am facing difficulty without my landphone. Request take needful action to restore my telephone please... Yours faithfully, M. Ramachandran Nair, Rajvilla, Kaduvathodu(jn), Chelikuzhy(p.o), Pty, Kollam(Dist)

Sir,

The telephone in my residence is dead. The telephone connectivity is like a lifeline for me in my old age. Please arrange to rectify the problem so that the no.[protected] is restored at the earliest opportunity.

Thank you

Respected sir,
Iam shaji from dubai. my land number[landphone] is not working from 5 weeks after
complainig several times. there is no one listenting me still this time we have no payment due/


shaji
my landphone no [protected]
sastham cotta
kollam [dist]
kerala

Dear Sir

I am a subscriber of BSNL landline, no is[protected] in mynagappally Exchange.we had taken this connection after deposit you know.But Im not able to use this connection for the last one year, at the time some non usage bills are generated and our connection has disconnected.I would like to continue my connection.
So pl help me to pass my non usage bills waiver and sent me the final payment for release my connection.

Kindly take a immediate proper action for the same

With Regards

Subhash
[protected]
sasidharan.[protected]@gmail.com

our landline no.[protected] is currently dead it i not working yet 07 days.

phone is dead or not working .i also have internet connection .so solve my problem as soon as possible

phone no[protected]

Sir,
My telephone No:[protected] with vennikulam Telephone Exchange was gone faulty since 23/06/09. I have lodged complaint on 23/06/09 through phone. Again the complaint lodged in through 198 .
I have phoned to officer in charge vide no. 2650100. But the fault is not yet rectified. No body is bothered to check the Telphone line . I am facing difficulty without my landphone. Request take needful action to restore my telephone please...

Yours faithfully,
Abraham
Keezhuvaipur(p.o),
Pathanamthitta (Dist)
Kerala state

Sourav Textiles — b.s.n.l Landline

Dear Sir,
I Am From Bargarh (orissa), Our telephone no 230483 is still dead from 20 days.
Daily we are requesting S.D.O to Please give our line but there is no responce.
This line is connected in our shop, So we facing much problem for the dead line.
So I Request you to please take such action, So that i thankful to you

Sourav Textiles
Bargarh (Orissa)

sir
my telephone no-[protected] with sambhal telephone exchange was gone faulty since 10/07/2009.
i have lodged complaint on 10/07/2009 through by hand.again the complaint lodged in through phone [protected].ihav phoned to officer in charge vide no-231200.but the fault is not yet rectitified.no body is bothered to chek the telephone line.i am facing difficulty without my landphone request take needful action to restre my telephone .


yours faithfully
aziz ahmed khan
benipur chak
adampur road
sambhal
dist moradabad
up

my phone no is[protected] nw dead
TEXTILES MARKET

my phone no is[protected] TEXTILES MARKET
phone is dead or not working .i also have internet connection .so solve my problem as soon as possible

my phoneline is dead i have complint two times but still there is no dile tone. My phone No.[protected].

my residence telephone no 271226 is from last 15 days or so and when u call up any official at exchange they talk very humbly but do nothing.

dear sir,
our phoneno[protected] is not working since 30.7.2009 we have booked our complent to telephone office but till to day our phone is not working.

my landline is dead (tel no 2423084)

I am a subscriber of BSNL landline, no is[protected] in Manappally, Karunagapally, Kollam.For about 2 weeks my telephone line and Internet modem is not working, and have compalint several times, but there seems no respoonse from your part (Manapally office[protected] . I hereby requesting you to depute the technical teams, to rectify the defects (telephoen line and Internet modem) as soon as possible, without any furtehr delay.

Expecting immediate action from your part.

Thanking You

Yours faithfully
Subhash Lekshmanan
Prasantha Bhavanam
SRPM P.O
Thazhava - South East
Karunagapally
Kollam.
Kerala
Pincode : 690 539

dear sir, Im Ajikumar working in saudi arabia.My telephone and broadband connection is not working form last one month at my house.my no#[protected] at sooranad exchange area.Several time i complaint to officer in duty no#[protected], junior telecom officer (mobile no sooranad exchange), and also complaint to The area manager at karunagappally.but not any respond from your side.So kaindly take necessary action as soon as possible.

thanking you,
Ajikumar
[protected]@yahoo.com
(pls reply me)

Respected Sir/Madam

Its really unfortunate to have a bsnl connection, tried calling on all possible customer care no.'s to raise the issue but your customer service is so bad not even a single person is ready to listen, every time i call in on hearing 'my internet is not working' they ll disconnet the line.If you dont want to provide services than why you guys give connections, your are big cheat, and i am not going to pay you guys even a single rupee.It has been more than 15days since i am running behind you guys. No its enough.Now disconnect my connection and refund my deposite amount i dont want any services from you.

Regards
Fahad Handoo
[protected]
banshankri,
bangalore,
karnataka-78

i am sure if at all it is taken consideration it ll take ages to get resolved

Iformatted my pc, becauseof virus.After that not able to useinternet. I forget my bsnl broadband password.how can I recover broadband password?

Dear Sir/Madam

It in indeed disappointing to inform you that My internet connection at home is not under proper working condition. Regarding which I have registered a complaint through telephone. Though one of your employee had been visiting to rectifying the problem, till date I am not able to use it hassle free.

I may request you to kindly look at this issue seriously and correct it at the earliest, I am paying for the service not used.

Thanks and regards
Nafees Ansar

i am disappointing to inform you that My internet connection at[protected] is not in proper working condition. I have registered a complaint through telephone. on[protected] every mornning 8 to11am surver not respod properlly
I may request you to kindly look at this issue seriously and correct it at the earliest, I am paying for the service not used.

Thanks and regards
Er. Rajesh Khare

I am facing lots of problem with my landline phone. My land line number is 27650524, in Pradhikaran Akurdi. Since last 3-4 months the phone is hardly in working condition. After attending the complaints it hardly works for a day or sometimes for few hours. I am really fedup of this. On the contrary I am recieving the bills of more than Rs 800/- every month. I do not understand who does the calls, as my phone is mostly in not working condition for me.
When I call on complaint registration number in the office[protected] nobody is responding or the phone is contineously busy.
This is very shameful for our national telephone company, giving this type of services to the customers who believe in you. I hope the problem is solved at the earliest.

Hello,

I Fail to open the website www.bsnlpune.com for last 2 week, please specify the reason behind it.

thanks/regards
r.k.singh
pune.
25450295/[protected]

Dear Sir / Madam,
we kindly like to know you that as our landline telephone no.[protected] had an noise as well cross connection which seems some error every time we had to complaint but there is hardly any response ..

kindly note due to this our broad band also effect which we had to pay fix charges for month with no use of it..

kindly solve the problem other wise we had to renedered another service provider...

Regards,
Mr.Agarwal

Respected Sir,
I would like 2 inform you that my landline[protected] is dead since yesterday evening.
So, I kindly request you to look in the matter & please solve it as early as possible.
Thanking you
Yours sincerly,
Lalit Ranka
(Contact no.- [protected])

My BSNL landline no[protected] is dead since yesterday. concerned authorities are requested to urgently rectify the fault.
Sudhir Chopra

Its been fron last week , we have registered complaint for Landline phone not working,
But the BSNL has provided customer service no.[protected] to register complaint .
But customer care exucutive not reachable to attend the call.

Landline Phone No :[protected].

My telephone no[protected] is not working for last so many days. Complaint lodged on 1st May 2012 under docket no. [protected], followed many times and getting same answer, technical work in progress.

D.R.Divekar

My land line number is [protected] in which only incoming calls are received but I can not make outgoing calls. about this I have complained twice. temporarily it works and later on again the same problem. i also received SMS regarding BSNL has resolved the problem which is false. Now today i again complained from my mobile, they have lifted the phone and disconnected. I have tried again, but the phone was engaged. for how many times i have to do this?.

This office telephone No [protected] is not working since approximately 3months. So many times complaint submitted to BSNL but no response received. Many times consulted to SDO concern personally but no action found.This is central Govt & Defence office and has important conversation with so many offices, private parties etc.Non working of telephone made us handicap and leads this office to poor performance. Hence it is requested to take necessary action immediately.

Telephone No [protected] belonging to Military Engineer Services, CWE Kirkee, Pune ( Ministry of Defence, Govt of Inida ) is not working since approximately 3 months. Despite of repeated complaints to BSNL the same was not repaired. Many times Sri Katkar, SDO was approached but of no use. Non working of telephone made us handicap and leads this office to poor performance. If this is the status of phone of Govt of India, the agony of general public is difficult to understand. It is requested to attend the same and make the telephone workable.

excess charges shown in sms — as above

On 20/07/09 I am being shown as made 4 transactions with irctc, though actually I made only 3.
An amount of Rs 1815.00 is being shown twice, though it was only 1 transaction for this amount.

sir,
i would like to know what arrangements you have got with you to intimate the balance of SMS.. just like balance talk time..*123# i talked to your representative ..lady this afternoon at around 4 to 5 pm ans she told me that there is no auto reply service and the same can be made known after talking to representative... at 24365.
i would like to suggest that you can very well link the autoreply... to the sms balance also.. so that a person who pays 30 rs. and takes 300 sms pack.. from your BSNL service can also come to know when his sms pack is expiring and also the balance of SMS remaining. Other service providers are providing that facility.. why the biggest service provider of the country cannot do so..is simply NOT UNDERSTOOD by the subscribers...
DO YOU WANT OTHER SERVICE PROVIDERS TO BEAT YOU IN THE AUTO REPLY... SMS, WHEN IT IS A VERY SIMPLE CHANGE IN AUTO REPLY. YOUR REPRESENTATIVES CAN ALSO BE ABLE TO UTILISE THEIR TIME IN ATTENDING OTHER COMPLAINTS ETC. AND ALSO THE SUBSCRIBERS VALUABLE TIME OF NOT LESS THAN 15 MINUTES EACH TIME WILL NOT BE LOST IN KNOWING THE BALANCE OF SMS...ETC..

HOPE YOU WILL TAKE THIS SUGGESTION IN A SPORTING MANNER AND TAKE IMMEDIATE STEPS AND INFORM ALL THE CUSTOMERS... ABOUT THE NEW NUMBER FROM WHICH THIS SMS BALANCE KNOWING FACILITY CAN BE AWAILED THROUGH AUTO REPLY...AND NOT BY TALKING TO YOUR REPRESENTATIVE..

BSNL — loss of link ever after 10-15 minutes.

I have 500 combo plan of broadband .I have been facing a problem in the net connection from starting itself that many times link disappears and net is disconnected when I do the work on net
.therefore it is very disgusting .This problem occures several times in a day ..kindly rectify the problem.

I never want activation of hungama so please deduct excess charge on my bill . deactivate this

my bill on net is 1500 above usually between 500-600