Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I fully agree and I am a similar victim of BSNL pathetic services

BSNL — IFB washing machine drainwater is not going out , water is leaking inside the machine

The machine is giving trouble since 1 week and drain water is not going out. Hence kindly depute your service personal at the earliest please.
address: A.Sudhirkumar,
2nd street, venkateswara nagar, Bommuru, Rajahmundry.
ph: [protected], [protected].

BSNL — call not connect

sir my mobile no is [protected] maharastra & goa circle not connect any 94 series number of BSNL this problome is 01 /08 / 2012 to till date i try to complain customer care but not connect to network care center number also start 94 series please help me my all relative and friend circle BSNL user.

BSNL — Deletion of Talktime on prepaid

My BSNL prepaid sim had validity till 23 Dec 07 and expiry on 30 Dec 07. This expiry has led to deletion of my entire talk time. The complaint is that BSNL can stop my incoming / outgoing calls but cant forfeit my talktime as that i have already purchased. In case of a pre paid connection the money for the talktime is already paid in advance to the company , hence there is no reason for them to forfeit the talktime amount. Also a period of one week is too less a time frame for such a drastic step as forfeiting talktime. This is a very wrong trend and should be curtailed immediately. The services provided by the mobile company may be stopped if validity is not increased, but how legal is the forfeiting of advance paid money in the form of talktime?

I fully agreeing to this because i felt so. Every day my prepaid account balance get reduced

BSNL — New Telephone Connection and Broadband Internet Connection

In spite repeated phone calls to the BSNL office, I havnt got a favoroble response from the officials regarding the New Connection which i had applied for. Most of the time phone just rings no one picks up the call, even if someone does it, they say that it will take 2 or 3 months to get the connection. I wonder what the senior officials are doing sitting in top position. They dont even care about the customers. I had to cancel my earlier telephone connection just because of the unavailability of proper service from the BSNL personnel.
Now again the same problem, not even bit has been changed. I have no clue what to do regarding this and whom to contact, since there is no way the our parents can communicate to anyone, even in case of emergency, I hope someone will do something about this after reading the every customers complaints.

BSNL Broadband BAND HAI JAB SE LAYA HOO Complaint
DETA HO TO KOI NHAI ATA ISKO JALD CALO KAROO
PHONE 226106 SE INTERNET BAND

broadband home plan — Internet connectin error nd speed

sir,
The Error i get connecting my internet is 696 Phone line busy...i cant access net .. even when called to exchange they dint respond to the calls.. even if visited to exchange they ask us to pick the technician and drop them back.. is it wise to change the subscriber cause two months back i had a very slow connection and now again.. will wait for sometime .. if i have been left with no option will opt. other private servises if my concern is not resolved..thank you..


Fredrick Dsouza

sorry the complain error is :
676 PHONE LINE BUSY

Hi sir,
I am in an location named Kovilambakkam near Keelkatalai. I am using the WLL telephone for the past one year which was provided to me in the Keelkattalai exchange. Now there has been a new exchange opened in our area 6 months ago.
The cables have been laid i our area 3 months ago, but when asked to convert the existing connection to a wired broadband service they are just escallating the case but not even having the courtesy to give a response. I have complained in the service center in madipakkam for more than 3 times and in the exchange itself i have filed the complaint for more than 6 times..
The employees are reluctant to the process but instead they are telling to change over some other ISP. Well if that is the case then we know. We are looking for a better service. Please provide us with the formal person to whom if we complaint our problem would be resolved. In case if the situation is like whatever we complain would just go to dustbin then please inform that to so that i can save my time doing something better than requesting to these who cant even do their requered work but provide nice counselling..
It is my ill experience that makes me to talk so ..
I hope so that the issue is resolved .. Else i will see to it that i take this case as much as possible to higher authorities so that there lazy guys taste their soups..I am atleast expecting a reply...

My Phone Number Old No.26262666 New NO. 26150566 in the name of myself.

Paid extra payment TWICE LAST MONTH AND ADJUSTED WITH THE CURRENT MONTH BILL only.

THERE IS A PROBLEM IN THE NET LINE CONNECTION AND ALSO IN THE LANDLINE WHICH IS NOT WORKING FOR THE PAST 20 DAYS, EVEN AFTER SEVERAL REMINDER AND COMPLAINTS TOBODY IS NOT INERESTED IN TAKING THE ACTION FOR THE SAME. SINCE I AM MARKETING GUY I WILL NOT BE AVAILABLE ALL THE TIME TO MAKE THE COMPLAINT, MY PARENTS ARE AGED PERSON THEY ARE NOT ABLE TO MAKE THE CONTACT WITH THE NET.

Expecting your fastes action which is highly appreciated.

Thanks
S.Vijay

Hi,

For the past 4 days Internet connection is not working. I raised complaint and there no update from the Customer Helpservice.

Thanks and Regards
A.Filbert

Dear Sir, My residential land line no.[protected] has been frequently under failure for which I lodged compalint with BSNL and they said that my house is in BPCL Staff Colony which is coming under their control. as such we can not go beyond our main board. is it so ? then who will take care of my grievance, since i am your customer, it is your duty to rectify the defect permanently.

pl take immediate action.

Dear Sir,
I have lodged a complaint for my usage details of Broadband 4 times but it has not been rectified. I am unable to login to view my usage details. It is since 15 days the problem is not rectified.

Will the BSNL telephone authorities rectify the same in time?.


Regards,

T.Ram Mohan
Maduravoyal

Dear Sir,

My residence number is 24804304. Myh broad band connection is not activated so far . I checked with our computer Enginner he says that the connection is not made to the server. Hence I request you kindly depute your person immediately to check and configure the modem.

Hope that you will do the needful in this reagrd.

Thanking you,

H.R.VIJI

Last 2 months my broad band connection was not working. My no is 26563121. Morethan 15 complaints registered for the above issue. As of the problem was not attended by the telephone dept. But every month they send the bill without any delay.
Hence I request you to solve the problem at the earliest or cancel my connection at the earliest and send the refund amount.
Ramesh

BSNL Service is very worst. No action. No reply.

broadband home plan — No connection given

Sir, First of all thank you for your quick and satisfactory service. I have applied for broadband connection on 17/04/2009 at 10.30 AM. Today it is 24th 5.30 PM. Already one week has been passed. Still I got nothingelse. My phone number is[protected]. Check it out. Hope this is the best service you are providing in Broadband sector.

SHYAM

Our Internet connection is not working and we have to create a password in our wireless modem.

need reactivation for this number[protected]
BILL CLEARED

Dear Sir,

due to worst BSNL service I came forward to cancelled my existing line . since connection every day new problem i am facing some of the problems are

1. at time of booking the Franche at Ashok nagar said there is no deposit and installation charges only
but from bill they claimed Rs. 500/- for installation and 1000/- and Rs. 500 /- for broadband
connection.

2. Broadband connection provide after a month of installation
3. recently i requested for plan change from home c 500 to broadband 250 plan, but they wrongly migrated 500 for broadband and 300 for voice, those i never requested for the same. they agreed and rectified the bill later at kodambakkam exchange
4. recently i paid my bill beyond the due date, they disconnected the line and broadband, after my payment they relised the line only not broadband. its happend more then 2 weeks. I had logged 1500 complaints more then 15 times but no use . you want reply ( sir our techinical person will call you soon )

i never seen such type of worst service

GOOD BYE TO BSNL AND SERVICE

Last 2 months my broad band connection was not working. My no is 24715120. Morethan 20 complaints registered for the above issue. As of the problem was not attended by the telephone dept. But every month they send the bill without any delay.
Hence I request you to solve the problem at the earliest, this problem not solve from your department I Will taken severe action to your department

Dear Sir,

I reside at Vettuvankeni. My broadband connection was not working and even my land line too. I registered a complaint through BPO on Thursday (18/06/09). When I registered a complaint against my broadband, the person who was in BPO said 'No complaints can be taken if landline is not working'. I waited until Saturday morning. It was not cleared. So I went to the exchange and complained directly. The person who took the complaint said that he will clear both landline and broadband. Till Monday (22/06/09) nothing happened. I made a call to BPO asking for the status, the person who attended me said, my broadband complaint was closed.

The same thing happened on Jan 18th 2009 to 30th 2009. I claimed for rebate. But nothing was given. If I pay one day late, you are charging fine. If you people clear my problem one day late, there is no punishment for you people? How it is fair? Please calculate, how many days and hours you have cleared my complaint, according to that give the rebate.

Every Indian must be happy after seeing your services at BSNL.

Thanks a lot for not bothering about the customer.

Dear Sir,
My residence number is 26532900. My broadband connection is not working for past 3 weeks. I checked with our computer Enginner he gave some complaint service numbers, i called up to them but no one is picking up the phone. Hence I request you kindly depute your person immediately to check.

Hi
I am martin mathew .I applied one new bsnl Broadband connection on 4th July-2009 .still now I didn’t get any connection and no response from there.Please Make it fast

My order number:45023262
Consumer number:52017665

Thanks
Martin Mathew

BSNL land line and broadband internet service — Extremely bad service for both.

I have recently moved from UK to live in India. We have had BSNL land line and broadband internet services installed in our home. Frankly I am dicussed with the service the company had provided us.
We live in a Village Nizar, which is in the surat district, the nearest BSNL offices that cover the service to us is Bardoli. During the last 2 months we have had no internet or land line phone service for 2 weeks. This is unacceptable to us. You as a company are responsible to provide us with a good service. You will send us a phone bill to pay at the end of the month and expect us to pay the bill in full. Just to let you know that I as a customer of BSNL will take this matter further, as I am very displeased with your service. Coming a country like UK where we do not have to put up with such a low standard of service I will not tollerate this type of service.
Also I must mention that the other customers using BSNL in our village have the same feelings for your service conduct.
This type of service does not, by any means match your so called good Television advert, that you as company provide good after service. To me this is a form of bad representation and false advertising.

your sincerely
Not Happy at all
Mr & Mrs Satish Patel.

Hi sir,
I am a bsnl 750 plan user and happy with browsing speed but the downloading is too slow especially in youtube which is always having annoying buffering, give me some suggestions to increase the speed of download

hi all BSNL broad band customers,
this is praveen.if any one need connection for bsnl broad band dont go for any agent particularly any agent come and contact with the name Raman (frod ) old man cheating fellow and his number is [protected].if any one need connection contact directly bsnl office or just phone to bsnl office.they will arrange within 3 days.

Hello sir,
My name is siva shanmugam. My number[protected]. Last four days my broad band connection was disconnected continuously... Every one or two mini i faced this problem continuously i told to this problem to following complaint number 1957 so many times... Every time they are told we solve it now only but no use... i am really upset for this irresponsible service... How many times i told them ? really very very bad service ... so please you take further action and solve my problem sir ...

Thank you ...

your faithfully,

Siva

please disconnect my broadband net connection home plan for the phone number[protected]

s x prince

BSNL — Asking for due payment when I have cancelled the connection.

I have returned the instrument and a request application for cancellation of the landline and the broadband connection six months ago (June 2nd week).

As you know BSNL does not allow a customer to cancel the connection even if the person has to pay more and later get the extra amount refunded.
I had the yearly payment option for the Rs 500 per month plan and so have paid Rs 6000 + taxes and the corresponding landline bill.
So literally i have to get the excess amount paid.

I have paid the bill from the BSNL kiosk in Indiranagar.
I have provided the receipt as the proof before applying for the cancellation!!

So instead of paying my excess amount back, BSNL has been troubling me for non-payment of the bills.

Customer # 26761548

BSNL — BROADBAND BOOKING

I have booked a BSNL Broad Band via SMS. BSNL customer care called and informed me that their representative will come and help. One of the BSNL representative came to home and promised that with in a week connection will be provided. For that he had asked for RS 500 as a deposit. He had provided a receipt for the same. Now with that reference number BSNL customer care says "Not feasible" and the representative not at all respoinding to my calls. could you please help me to get my deposit amount back

Ref No: 54137005
Name: Silvin Sam
Mob No: [protected]

My Phone Number is[protected] in the name of myself.


THERE IS A PROBLEM IN THE NET LINE CONNECTION AND ALSO IN THE LANDLINE WHICH IS NOT WORKING FOR THE PAST 4 DAYS. PLEASE SOLVE THE PROBLEM

[protected]@gmail.com

Hi sir,

I availed a DSL broadband connection for the landline number[protected] some 5 months back from BSNL exchange office, Kelampakkam, Chennai. The scheme i joined was Combo Home plan for Rs 900/-. But for the past one week am not able to access internet and the telephone is also dead. I have been informing them regarding the problem all through the week but no action have been taken yet. It has been a waste of money for me availing this connection. So I request you to take necessary action as quick as possible.

Yours faithfully,

R.Robin

[protected]@gmail.com

Hi sir,

I availed a broadband connection for the Landline number[protected] from bsnl Kodambakkam, Chennai. For the past one week, am not able to access internet and the telephone is also dead. I kindly request you to take necessary action to set right.

Yours faithfully.

K.K.Ramanujam

[protected]@gmail.com

My Phone Number is[protected] in the name of my father.


THERE IS A PROBLEM IN THE NET LINE CONNECTION AND ALSO IN THE LANDLINE WHICH IS NOT WORKING FOR THE PAST 4 DAYS. PLEASE SOLVE THE PROBLEM

[protected]@gmail.com

My telephone No is [protected] with unlimited BB customer after my return from US and reactivating the services after restoring from the safe custody I have encountered in numerable hardships due to erratic disturbances and very poor speed. My repeated visits to the JTO / AE & up to the level of DGM of Ambattur has not solved any of my grievance. Finally I was directed to install a modem from the open market, even then it has not come to my rescue. By my own trial and error methods I could get the modem rebooted and now a big sigh of relief I am able to lodge this complaint in the internet. Every level of staff in the BSNL is only engaged for drawl of their salaries and perks. Now you can very well understand how and why our erstwhile Telecom Minister w taxes.ho had close net work connections could get as many as 50 to 75 line connection for a family vested media network making the exchequer to go for a loss of several billion Rupees of Govt of India services. All these losses are made good by increase in tariffs and taxes on the common man. We got freedom from the Britishers but for another two decades ry and we will not be able to see the light of freedom from these looters. Former President can only cry and call all the youth to dream for glorious India.
Honest Senior citizen

sir i have a internet conection i complaion so many time no budy clearing my network

General Manager,
B.S.N.L Office,
Chennai.

Dear Sir,
Sub: Requesting to disconnect my broadband service
Ref: Landline No:[protected] / Account No:[protected]

I have been using B.S.N.L. internet service for past 6-7years,
I would like disconnect my broadband service as soon as possible, cause past few month my internet is not connecting properly or if its connects also its very poor in strength I have been complaint many times in bsnl office and complaint through landline service no 198 but there is no use off it there is no one to response for it or cure the problem seriously im fed up, In my life I never seen poor service like this, im paying the amount without fail for your service but im not getting your internet service .. please disconnect the net connection as soon as possible as I don need hereafter and im not going to pay you any more ….

I trust that you will be able to make understand my suitation and do me favour as soon as possible.

I look forward to hearing from you.

My Land line Number:[protected]

Thanking you

J MOHAMED MOHIDEEN
[protected]
No:33/13 4th driver street,
pudupet,
Chennai -600 002.

dear sir

we have booked a new broadband connection in thambaram west on 4th november. they said within 4 consecutive working days you will get the connection. but we didnt get the connection yet. how to know the status and where can we go and get information regarding our connections.

our booking no is [protected].

thank you
vinayagam

For new connection phone and internet I am V MANIKANDAN .I applied one new bsnl Broadband connection on 2nd April -2013 .still now I didn’t get any connection and no response from there.Please Make it fast NOW AGAIN RAISE[protected] PLEASE DO THE NEED FULL ASAP

THANKS
V MANIKANDAN

individual — LANDLINE CONNECTION ONE SIDE

MY LAND LINE CONNECTION [protected] has been made one sided with out any notice or default bill.On enquary, it was told that year 2000'S bill not paid while BSNL is taking line off with in 10-15 days of non-payment, how rediculas that deptt is not bother to adjus bill, already paid and shown to TRA on duty every year on one side line connection and not adjusted till date.

G.M telephones should ask explaination of TRA staff for this lithargy and inefficiency.

KINDLY ADJUST THE PAID AMOUNT AND DO NOT BOTHER ME BUT HELP ME, I AM RUNNING TO TRA EVERY YEAR, KINDLY STOP IT.
REGARDS

DINESH KUMAR
TEL;2833033
180, new arya nagar
meerut road
GHAZIABAD-201003

Telepnone No 2778706 is out of order. Complaint not attended.

Telephone number 2623290 Calling line identification service is not working

Applied for new landline BSNL connection at House D-8 CSIO Colony Sector 30 Chandigarh. The set was installed and wiring done by their technician yesterday (26/5/2009). It is still not activated til 27 May Afternoon.

bsnl chandigarh.ut — cant.access bb service

i am unable to access b b service now as bsnal has changed my ph no from [protected] to [protected].previouslu i access the same. pse guide me now

Dear sir,

I am using BSNL C500 plan with landline number[protected] since february 2008. For some personal reason we have been shifted from our current address #3602/2 Sector-37/D Chandigarh to #454B Adarsh Nagar, Naya Gaon, District - Mohali Punjab. I have submitted the telephone transfer form in sector - 34 Chandigarh around 15 days earlier. Installation has been already been proceeded but Telephone and Broadband steel not been activated.

It is my humble requested please proceed on my request as soon as possible.

Regards
Mahesh Kaushik
Contact Number[protected]

Dear sir,

This is Junaid From Bangalore and need a hep form BSNL-Chandighar as i have lost my friend new no but i do hold the old[protected] could BSNL-Chandighar help me to get the new no for which i have mention the old no and they stay in sector 36.

It will be greatest help to me from BSNL-Chandighar

It is my humble requested please proceed on my request as soon as possible.

Regards
Junaid
Contact Number [protected]
Land-line[protected]

I applied for post paid connection on 24-6-09 (ref. S34/CB3/Pre & Post paid/746) (Receipt No. 340674). It is still not activated.

SIR,

I AM ASSTT. GENERAL MANAGER IN SBI POSTED AT ADMINISTRATIVE OFFICE PANCHKULA. MY LANDLINE PHONE ALLOTTED TO ME BY THE BANK IS NO.[protected] AND RESIDENCE NO. IS HOUSE NO. 877/1, SECTOR-2 PANCHKULA . BILLING IS DONE IN THE NAME OF STATE BANK OF INDIA. FROM THE LAST SO MANY YEARS.I HAVE NOT RECEIVED THE BILL TILL DATE AND THE TELEPHONE IS NOW DISCONNECTED. I HAVE TO COMMUNICATE WITH SBI BRANCHES I CANNOT AFFORD TO GET MY PHONE DISCONNECTED DUE TO NON PAYMENT OF THE BILL. . I REQUEST YOU TO DELIVER THE BILL SO THAT SAME CAN BE DEPOSITED NOW.

telaphone no.2226825 is not working properly we complaint many times they come and work it but after next day but it was still not properly working.





plese work it properly your regarded s. kirpal singh

phase-71825 mohali s.a.s nagar

Tel No. 2785152 not working
Gobindnagar Nayagaon Distt. Mohali
Near Pb Engg college chandigarh

Tel No.2785152 not working from date 9-09-09
H.No. 252 Gobindnagar Nayagaon Distt Mohali

phone no 2641877
address:719 RBI Officers Flats.Sector 30 A.Chandigarh 160030.
Consumer No:P B CHD[protected] Name; Mayank Singh Son Of Swaroop Singh DGM RBI.
Bill No;T [protected].
Bill Date:5/9/2009.
Pay by:29/9/2009. Period 1/8/2009 to 31/8/2009.
Bill Amount: Rs 14868=00--Bill Amount is Unusually Very High.It was Rs 1146.(June09) Rs 1232 For(July09)
Dear Sir
As may be seen the bill amount is unusually high.The STD is kept locked and use is minimum, so was the internet usage.Kindly get it examined and get the bill corrected, and advise.
Mayank Singh Ph[protected]

phone is dead from today onward, dial tone is not working properly, cross connectioning also.
ph no.[protected]. plz get it examined as soon as possible.
harbans singh mob no. [protected]

My Landline No.2607751 is not working for the last one month, as they say there is problem in the wiring, but who will attend it. Till now it has been working satisfactorily. But for the last one month.

Is GM/BSNL reading these complaints on the internet. Cannot do without this number, as this number is operating for the last 18 years at my residence.

GM/BSNL please help in restoration of my landline.

Thanx in anticipation

My lanline number[protected] is out of order since Aug, 2009.I have made constant complaint regarding the problem persisting but no action has been taken so far.

kindly take a note of the problem and take an action against it ASAP.

Sincerely
Surinder Kaur
#388, phase9 mohali
[protected]

My postpaid mobile no. is [protected].I had not opted for any tune but some how BSNL has intimated that I will be charged from tomorrow. Please disconnect as I don't want any tune .
Thanks.

my mobile no [protected]...
1) i got a message tha, , , , , , , "thanks for using wap subscription services at
[protected]:54 (yesterday), your total cost is Rs. 30."...
2) And also a complaint that i got a message "Congratulations.Your WAP
Actress pack service has been successfully renewed "...
3) ur customer no is continously busy ...
i don't know why this...??????

kindly in form me...

ashish khulbe
#3254 sec-29d
chandigarh

The local numbers in Sector 46 Chandigarh has been changed, with the information given by letters, but in era and technology world all expect us to call everybody and tell all for teh change in our telephoe number which we are maintaingin for the last may be last 10-12 years. and GOD knows where all our number is there. Why cant they out automated telephonc message of new number when ever any body dials our old number they should get our new number, normally they are doing like that.

Still we say India shinning, but we dont improve on small small things. Even though they are seperating the exchange so they should come up with some technique and should keep the numbers same.

Nowdays on one side things are talking about plans to keep one number for one person and any service provider. I dont if i have to change the number then i can should prefer not to keep bsnl.

Not a Good Job guys.

Rajat

Dear sir
This is Mohd raffi Shah from Srinagar J&K need a help from Bsnl Chandigarh as i was having Prepaid connection bearing No.[protected] as the prepaid service was banned in J&K i have applied for the postpaid connection for the same No. [protected] but it is not still activated.Also i was having a balance of RS 1126.00 in my prepaid account and its grace period ends today i.e on 14.01.2010.
It is a humble request to please adjust this amount in my postpaid account.it will be a greatest help to me from Bsnl Chandigarh.it is my humble request to please proceed on my request as soon as possible

My phone no. 2674265, I have not received my telephone bill for the month of January 2010. It is requested to send bill to make payment possible.

my broadband/as well as telaphone no.2790560 is not working properly. we complaint many times bt they not come..
kindly take an action against it...

Dear Sir/Madam,
My landline number[protected] is out of order since APRIL, 2010.Dial tone is not working properly. I have made constant complaint regarding the problem persisting but no action has been taken so far.

kindly take a note of the problem and take an action against it ASAP.

Sincerely
C/o. SUKHPREET SINGH VIRK (NEPHEW)
Sr.Ajit Singh Shergill
# 446, Sector - 35-A, CHANDIGARH
[protected]

Dear sir, My phone[protected] is not working for the last 10 days. I complained 5 days sback at 198 but not yet attended. Initially I was diverted to various no.s to register my complaints.

MY TEL. NO 2638250 NOT WORKING PROPERLY.WE TRY U R COMPLIANT NO. BUT NOBODY ATTEND.
PLZ. KINDLY TAKE ACTAION .

Dear Sir,

I am enjoying the services of BSNL since 1995 but for the last 2-3 months I am so disturbed about the services of the department and lodging complaints again & again but not body interested to solve my problem. Lastly I am disturbing you to please instruct the dealing staff to look into the problems which I am facing for the alst 2-3 months.

1.cable attached with the instruments is almost damaged and creating lot of noise.
2. Broad band installed at the facility is not working properly alway continue - discontine although I had taken the Plan 625 and the connection giving speed of 20 only which is very low. I have made several requests but nobody is coming forward to solve my problems.

You are requested to look into the matter and also suggest that If they are unable to solve the problem then I will request the other compnay to provide me the facility at my residence

Thanking you,

Yours faithfully,


(Lakhwinder Singh)
# 3403/1, Sector 40-D,
Chandigarh.

Phone No.2697482

Dear sir

My name is Sundar from Coimbatore - Tamil Nadu.one of my friend Mr.Raju Sirohi who had [protected] as well as [protected] is cahnged i think.
can BSNL help me to find the present number?
pls contact [protected]
Thanks / Regards
KB SUNDAR

sir my phone is not working .. plz
get that write..

my phone no. is[protected]

I m a customer of B.S.N.L.. My landline no. is[protected].STD locking system is not proper working in my phone.So please check and rectify the same.

Thanks

With Regards
Dharam Pal

My landline phone is not working for last 3 month. No lineman comes at our home to rectify the problem. Poor service by BSNL. Unnecessarily paying rent for it. i humbly request to your goodself to kindly remove my problem.


Mir Gh. Qadir.
R/o Gassi Muhalla, Safa kadal Srinagar.
Pin Code No.190002
Land line No.[protected]
[protected]@rocketmail.com

i prem lata duggal resident of #1157, sector 21B, chd. my landline no 2701157 i had opted for 900 plan but so nothing has been done i am getting the same speed, kindly pls do something about that.
regards
prem lata duggal
mob [protected]

BSNL — landline complaint made no one attended

Dear Sir,

My landline BSNL No. 2358410 of Kalyan (E) is not functioning for the last 15 days. We have visited at leat 5 time and also communicated through telephone also that my phone is dead. No one attended till date. In 2010 also after making complaint they attended only after 2 months and did not waive the charges. Now it is already more than 15 days. Whenever, we visit the person who is available in the office of Kalyan East says. The layman is on leave or just gone out. These kind of excuse always. Kindly take action against such officers. When call no one pick up the phone.

Subramanian.C
[protected]

BSNL — bsnl landline disturb

i have bsnl landline phone. number are[protected].long time ago phone are disturb nozzi sound.many times complent to bsnl.but not good responce.

BSNL LOOT BAND KARE
RURAL USO 150 RS. MONTHLY PLAN HI KARE
1. Mai Om prakash sharma gram panchayat paota, teh. Kotputli, dist. Jaipur (rajasthan) ne BSNL ke paota telephone exchange se basic landline telephone[protected] me March 2009 se broadband ka rural USO 150 Rs. monthly ka normal plan liya hua h. Esme telephone rent nahi lagata. Magar sept.2010 ke bad BSNL ne mera bina mange hi one India plan kar ke 180 Rs. telephone rent ke Monthly LOOT rahi h.
2. Mera rural USO 150 Rs. Monthly ka normal plan hi kiya jay. Kotputli telephone exchange ne bataya chandigarh se plan sahi hoga, turant plan sudharne ki kripa kare. Mera mo. No. [protected] h. plan sahi karne par massaige dene ki kripa kare.

I booked the broadband connection on my landline Phone-[protected] on 15/01/2011.Since the booking.my phone became Dead.I complained to the DET, but neither the broadband activated nor the fault in the phone removed.I met DET on 29/01/2011 in the Exchange office Phase 4 Mohali. Within two days the fault was rectified.Again after 15 days the phone as well as internert started giving trouble.When my son visited the Exchange and lodged the complaint, the Exchange official told that there is a major fault in the service line .Ultimately I requested for disconnection of Broadband.The Phone is DEAD since a long time. I tried so many times to lodge the complaint.I personally visited the telephone Exchange phase 11 Mohali on12/04/2011 but no body registered the complaint and directed to lodge the complaint on 1500 and tried to register about 15 minutes in the Exchange phone but I failed to do so. Again on 13/04/2011.the complaint was registered.But nobody has attended the complaint till dateBut I am sorry to say that the BSNL is sending the bill regularly. May I hope for early action to rectify the fault and withdraw the bills for defficiency of services otherwise I have to approach the Consumer Court.

J.S.DHANDA, Kothi No. 910 Phase 9 Sector-63 Mohali.

Sir, my complaint is that the BSNL land line is offering 20 percent discount on plans for govt servants. I had taken BSNL Land Line telephone but the said discount is still not being adjusted to my monthly bills. I have personally complaint about this anomaly to the authorities in Sect 17 office (Chandigarh) but nothing has happened so far. It speaks about the efficiency of the staff posted there. (Telephone No 2737222)

Hope, the complaint will budge the deaf ears and action will be taken to resolve the issue. Thanks

I have a BSNL connection. My phone no is [protected]. There have been disturbance in line for last 6 months. From that time I keep complaining that my telephone is not working prperly- there is disturbance in line . But no one has either responded to it or sorted ou this issue till now even though the complaint is lodged to sector 34, chandigarh through Phone and in by person. No one has responded till now. In spite of all this problems I paid my bills regularly.

Hence, I request you to take the necessary action immedietly to sort out
this issue at the earliest possible.


Thanking you,
Regards,
Gurnam singh
[protected]
[protected]

Sir,
I am working as professional Broad Band agent at Anantnag Xge in Jammu & Kashmir.Sir My request is that nowadays you know broadband connections are running towards disconnection, The reason is that we can not give proper service to the BB customers.I want to give you a suggestion that if BSNL is taking serious about this then they should have to pay some charges to BB agents for servicing.We are giving service to subscribers free of cost, Because we can only Market bb connection and install to it .For this BSNL gives us Rs 100/= If we have to go rular areas there is a bus hire of Rs 20/ per connection but these are going out of our pocket.
So please take serious in this matter.I am very serious in this because i am depending upon BB connections.My Contact No os [protected]

my landline number in [protected] is std open but i want to that my std is close

SIR, MY LANDLINE PHONE[protected] IS DEAD FOR LAST TWO DAYS .PL. DO NEEDFUL
YOGESH GUPTA
HNO-288 SECTOR-12 A PANCHKULA
HARAYA
[protected]

I chairman chandigarh eng. collegs at Landra, Mohali but my resindent sec. 70 h.No. 96 Mohali but my telephone brake dpwn from the last eight months, no.[protected] so many complaints lodged but no action please got my telephone in working order immediately

thanks
Rashpal Singh Dhaliwal
No.[protected]

my telephone number is[protected] and from last 2 months it has dead, ...please solve my problem

My bsnl landline not working so kindly register my complaint. My phone no. is 2772783.

My Landline No.[protected] is not working for the last one month, as there is problem in the wiring, kindly send the engineer.

Nimish Sharma

sir my mobile [protected] many many time not working and lineman repair the line but some day not working phone . balotra Complaint not attended telaphone no.[protected] is not working properly we complaint many times they come and work it but after next day but it was still not properly working and give me writing letter DATE 19.09.2012 balotra bsnl office but not take action kindly take a note of the problem and take an action

Internet not working from Thursday. I booked complaint on same day. But nobody bothers. Contact numbers of BSNL Office which shown in net are not working or not attending. My I.net Land Line No. is 2714148,

My landline No[protected] is not working since 15 April'13. My complaint No is [protected]. Any query put to 1500 the answer is technical work in progress. On the other hand line man Bihari Lal is the most rude corrupt & arrogant govt employee I have come across in my life. Most unfortunately I am tied to BSNL

Dear sir/madam I have a Internet from BSNL since last year from march 2012 and it may be worked from 365 days a year hardly worked not even 65 days. My home number it's [protected]. I pay my bill on time and full bit still i dont get a service worth a 10 rupee. Every month i pay close to 800 rupee and i think it is just waste of Money. If i pay this much money to a bagger on street and can get alot blessing. Back in December I pay my bill a on time at the counter with my statement but lady put my money into someone ales phone number and I filed complaint they told me my my money is just gone. My Internet never work straight thru a week. All I have to say this was the bad investment I ever made. I[censored] need to ask me anything how can u make this service better u can call me at [protected]. One more thing automatics complaint is not working to. More likely nothing is working with BSNL. And give me a god dam reason y I shouldn't change my service.

My land line telephone number[protected] and NET is dead from 10 days. Lodged the many complaints through 1500 and 198 but no action taken by BSNL till today.

My landline No[protected] and NET is not working since 117 May'13. My complaint No is [protected]. Any query put to 1500 the answer is technical work in progress. No action was taken by your staff and some officers says that Your disconnect connection of BSNL and taken AIR TEL connection. I am tied to BSNL. Pl. taken action at once for solve the problems.

Dear sir,
I like to inform you that I can not connect my internet connection more than 4 months due to link failure [ error code 678]. I have contacted your customer care centre again and again but got only sms that “Your circuit has been restored” but till now I did not get any fruitful result from your end and no one can visit my place to identify that problem. I have land line connection which I have take only for broadband connection. Can you tell me 4 months is not too much to solve that type of problem. Why should I pay extra amount for inter in every month telephone bill and why should I continue land line connection if I can not use internet.
Please do the needful at your end.
My landline connection is :[protected]
My contact number is :- [protected]

Thanking you

G.Biswas

please un subscrib inditimes bikini babes pack on mob no [protected]

On 25 Nov 2008 at 1515h I have taken a new connection of Power Pack excel prepaid card from BSNL Trimulgherry Branch, Secunderabad, A.P having SIM Card No[protected]. While purchasing I got an assurance from the staff that it will be activated within 2 hours but till 2215h today it is not activated. Please do the needful.

I have not used my bsnl excel prepaid mobile since one month after expiring it's date. Now I would like activate it to use the mobile. Please Send Me the details how can i activate it

I have not used my bsnl excel prepaid mobile since one month after expiring it's date. Now I would like activate it to use the mobile. Please Send Me the details how can i activate it

i lost my phone couple of days back n i wish to continue with the same number
can i get the simcard with same number.if yes, do i have to sumbit id proofs and all again
n where should i go for getting simcard back

my coller tune change

I want to see the call detail of my BSNL-Excel prepaid no.

Dear Sir/Madam,


My sim card has been blocked against mobile no. [protected] (the message comes: the sim card registration failed.)


Please activate the sim at the earliest.


with regards,

Ranjit Kumar Das

my no.is[protected] sim all services is stoped.please check my status and send me plz.

after the expiry of the sim(oisha77) how can i again activate it

I used my number [protected] in india for the last time in August 2008. Is it possible to activate it now? I want to use when I am in India in Feb 2011.

sir
land line with brodband bill for the month of mach 2012 billed on 06/04/2012. bill amount inclusive of service tax @12.36% instead of 10.3%. the service tax enhance from 10.3% to 12.36 with effect from 01/04/2012 wereas the bsnl billed and usage for the month of march they wrongly charged 12.36% instead of 10.3% kindly rectified and issue fresh bill and bsnla/c no.[protected]

BSNL Landline — bsnl broadband - during transfer

i have given request for my telephone transfer from yelahanka Ph: 28561129 on 8th Aug, 2008 to Banaswadi. I got my new telephone connection (rather transfer of the phone only on 29th Nov, 2008). And also i have got the bill for the month of 29th Nov 2008 - 29th Nov 2008.(ie for a day) as Rs1850/-.From the month of Aug2008 there has been no use of Broad band also as the phone connection was not available.

Kindly provide proper feed back regarding this and rectify the same. I have been trying to contact BSNL since the day i got the bill. But i found no proper response from the BSNL.

Kindly rectify this issue..

Even I am facing the exact similar issue.It has really poor customer service and pathetic response.And I see N number of complaints logged on BSNL services.Inspite of all this i wonder if there is any reformation or action being done in the system.Horrible!!

BSNL — Transfer of Broadband with landline

I have applied for the transfer of landline connection with broadband 2 weeks ago.
It is not yet resolved.

Respected Sir,

This is to bring to your kind attention that after lodging several number of complain in 198 for our Dead telephone number[protected] till date no one from Bsnl office has inquire and visit . So with humble request if you could look into the matter as we are a Bangalore based media and our kolkata office is placed in 61B, Palm Avenue, flat 1D, Jay Vijay Apartment Kolkata - 700019. We would be obliged .

Thanks & Regards.

Explocity Pvt Ltd.

Arijit kumar Das.

Executive - Administration
Kolkata .
Office Telephone No:[protected]

unlimited — complaint booked but no action taken yet

in my wan status i get authentication failure and ppp down, i regularly call to helpline and ask them but they say some reasons like server fault, username invalid etc, i have complaint on 1462008 . the net has been disconnected from[protected] till now thier is no action. but without using net i have to pay the bill

I am using my bsnl landline for the past 10years, the line is faulty for the last one month i am very much dissatisfied with your service, i am just booking complaints for the last 30 days, i cant do anything more than this. i am very sure that i will not pay the bill for the next month

my number is[protected]
B.sornavel 37 selve vignesh nagar sankarankovil road thachanallur tirunelveli

I agree with this type of complaints. In Namakkal also, this type of complaints are here. I also booked a complaint like this for my LLTelephone no.[protected] on 01.12.08. But, after a day ago, no action was taken.

BSNL Home Unlimited — BSNL LandLine Dead

Hi All,
This is Janakiraman from Chennai. I bought the BSNL Dataone Home Unlimited Plan. I was having issue with my LandLine being dead for about more than 15 Days and none of the BSNL persons turned up to resolve it. I called up the help Number 1500 and complaint on daily basis for which the same answer that it would be resolved today.
But till now none turned up. It is an example of Poor Govt Organisations Customer Service.
Also there is no way to escalate the issue to higher officials as they are also travelling in the same boat.
I would be better if Govt takes severe action against the officials and people who dont perform their Job as expected.

My Telephone no: [protected] is dead for the past 3 month. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault. Thiruthuraipundi Excnahge.In the last 3 months in similar occasions they took 20 days to correct it. As a result, my telephone worked for 5-7days only for the past 90days. Still, they are claiming the bill for telephone. Kindly advise me what to do next?

hello,

This is regarding bsnl bill online payment, tirunelveli district, ambasamudram
Can any one help me regarding this

tele phone dieractory

dear sir my telephone no#[protected] lsat few days mid night sumpody calling and speacking verry bad wards (sexual tarcher) thay are using verry pad wards also. i am alredy complaint our local exchange. but thay are not find whos that. please find and inform me who is that?

I want the detailes of dialled calls for the period of 1.1.2009 to 30.04.2009. How can I get it.

my land line has noice tone and it is not working properly, all officers are saying to switch to will phone insted of land line, i have asked for broad band connnection but they are saying that cable problem.
this is not my own headace
my number:[protected]

respected sir,

This is regarding bsnl bill online payment, tirunelveli district, kadayanallur.I am now in dubai this online payment is very useful, so how o i will pay the on line can send the details, online statement one of the unique is asking what is this i dont please send the detail in our request
Can any one help me regarding this

My teliphone no[protected] not working in last four days

sir/madam,
i m residing in coimbatore, the BSNL nearest exchange is
Barathiar University(pin 641046).i have changed my residence near by
from my old residence. i was here by informed that there is a phone
booked under my name, which i sole responsibly did not book any
phone.and the reference number provided to me by the concern person
who came for the installation was 15713.i here by request you to take
necessary action inorder to avoid process of such events.you can be
contacted over[protected].

Ashish

I have a BSNL Broadband connection.
Initially I was in MADURAI Palanganatham area and my phone number is[protected].
I shifted my resident to MADURAI Gomathipuram 6th Main, It comes under KK Nagar Exchange.
I submitted my phone transfer application on 28th May 2009.
On 16th June 2009, BSNL Lineman came to my present resident, made wiring, connected phone device and modem, and also informed a phone call will come and the phone connection will be function after that call.
Still I am not received no phone calls, the Phone is in Dead Status.
Regarding that I contacted KK Nagar Customer Care Centre, they asked to contact JTO in the exchange.
I tried to contact JTO & AE in person and phone also but I cant get them.
Finally I contact KK Nagar JTO on 29th June 2009 in Person at the exchange.
He told me, his part is completed and the jumper work is pending, it will be completed today itself.
BUT STILL I AM NOT GET CONNECTED.

Landline no:[protected] Dead
Sir,
My Telephone no:[protected] is dead for the past ten days. In spite of booking of complaints no action is being taken to rectify it. I was told that nearest exchange my village Agaramcheri but not yet been action. Kindly request for you clear the fault.

Dear sir,

I am a customer of BSNL for the past 20 years.My number is[protected]

I have applied for telephone shifting on 17.06.09 at Karaikal.

But still the connection has not been given to my new address.

I am very much dissatisfied with your service.

I kindly request you to take earliest action please.

Thanking you

Yours faithfully,

M.Ayyakannu.

My madurai land line number[protected] is dead for past 10 days. No action even triggering complain over phone and no response from the operators even visiting in person. Need your attention. Thanks.

Dear BSNL Kanya Kumari Dist., ( Kulasekaram Exchange) Nodal Officer,

my residential telephone obtained for my 90 years old mother in her name Mrs. ALICE.M.

T.P. no.[protected]{consumer no.[protected]} IS NOT FUNCTIONING FOR THE LAST TWO

WEEKS. Payment for May &June 2009 for Rs.242/= has paid. Kindly rectify it. If the bills are forwarded to

this e.mail ([protected]@gmail.com) payment can be made with out any difficult.

with regard ( s/o mrs M.Alice ) G.TITUS Chennai

Bsnl is no.1 lazy and worst.
example
few weeks ago iam register for new connection no.[protected]. But longtime wait for connection. Still iam wait. Plz take action for related officers

Iam wait long days for new connection at madurai.[protected]
plz take action against related lazy officers save bsnl respect

Dear Sir(BSNL Dharmapuri)

Sir this is Anand our landline number is[protected] keeariapaty, harur, dharmapuri Dt. past 2 two months our land line not working properly, we informed keeraipatty telephone exchange officer lot of times but they simply say cable problem howmany days these problem has occured, otherwise they say you change will phone. he wont take any step and response. After that we informed harur telephone exchange. but that problem still continue. In keeraipatty telephone exchange there is nobody take any response so kindly rectify it.
Please take responsible for that and clear that problem as soon as possible.

thank u

Sir,
The home unlimited in broadband connection is big fraud. In the connection chart they gave the connection speed will be 256 Kbps. But actually you are connected to 20-30 KBps only. It is restricted to 30 Kbps in the Bsnl computer system itself. After line loss you will get only 20-30 Kbps.
Atleast they can allow unlimited 256 kbps during the night ie., 2.00 Am to 8.00 Am as allowed in the 500 Combo plan.
In home unlimited you will get a feel of browsing in dialup only. Anybody take up this to the minister or decision maker level.

Sir,

I agree to views of your consumer regarding the broadband connection in home unlimited. It is not a BB unlimited but limited only. It is better to use a dial up than this connection. Atleast they can allow unlimited [ ie 256 Kbps] in the usual night unlimited as allowed in other plans. Anybody take up this matter for discussion in BSNL meetings.

Thanking you,

Dear Sir, our friend Dr, Palaniappan land line no[protected] land line work but broad band not work in till date, kindly informed your office.

i have old land line bsnl number, please give me a new land line no.

old no.stdcode no.[protected]

Dear Sir,

I am using my bsnl landline No.[protected] for the past 10 years, the line is faulty for the last two months. We are complaint to Thiruppattur Exchange through Mr. Chandra Sekhar SDM, Sivaganga Distt, in spite of booking of complaints no action is being taken to rectify it. It was told that its due to "Cable Fault" i am very much dissatisfied with your service, i am just booking complaints for the last 60 days, i cant do anything more than this. i am very sure that i will not pay the bill for the next month.

S. Kathiresan,
1/95, N Melaiyr,
Naduvikkottai Post,
Kandramanickam via,
Sivaganga Dist,
Tamil Nadu -630204

HELLO SIR.

I AM USIN BSNL BROADBAND HOME PLAN 750+. EXCHANGE REP SAYS MY SPEED IS 256 KB. WHEN I GET A NEW CONNECTION FROM BSNL. BUT NOW IM GETTING ONLY 32KB SPEED ONLY..IS IT FRAUDELENT OR ANY TECHNICHAL PROBLEM IN MY CONNECTION ? BUT I AM GOING TO TELEPHONE EXCHANGE REGULARLY ( DAILY ). NOT USE.. ALWAYS MY AREA LINE MAN IS LEAVE. VERY POOR SERVICE. SOMETIMES HE CAM AND DOING SOMETHING BUT STILL I HAVE SAME PROBLEM. BUT HE ASK ME MONEY FROM ME, EVERYTIME HE CAME.

VERY POOR SERVICE. I THINK BETTER IM GOING TO CHOOSE AIRTEL BROADBAND.


CALL ME I[censored] HAVE ANY COMMENTS ABOUT THIS [protected]

Dear sir.,
My Broad Band Phone number[protected]

I got BSNL broad band connection at in this month, But This net connection not connected constantly Still now." The DSL is not Stable". I forwarded this complaint through 1500, 197, and[protected],[protected], & Local exchange, But no one did not response for this complaint, i did not get any solution for this problem, so i feel trouble up-to 19 days.

Landline no:[protected]
Sir,
My Telephone no:[protected] is wire is cutted for the past ten days. In spite of booking of complaints no action is being taken to rectify it. I was told that nearest exchange my EAST MASI exchange but not yet been action. Kindly request for you clear the fault.
What about my action through send to me by email address.
email address: [protected]@gmail.com.
mobile no.: [protected], [protected].

My BSNL land line no:[protected].
I complained so many times to BSNL but no response.
My phone is not ringing. i explained this issue to BSNL customer service so many times.

This is my last complaint. I[censored] not correct, i will take further step.
My exchange is Thiruvithancode.
But bill receipt is coming on time. They want only money????

BSNL Tamilnadu Circle — caller ID facility

Hi,

I have requested for caller ID facility for my landline number[protected] months back and it not yet been provided. I have given a letter regarding this in the telephone exchange at nannilam and i am not getting any proper reply/communication for there.

Thanks,
Kuthuppu

Bsnl Sulur Coimbatore is a sleepy Office the worst in the entire BSNL Group They chaise away coustomers who come to book landline connection they ask us to take WLL connection they say if you book a connection you will not get a connection for atleast 5 years!!! openly!!!

sir i have BSNL broad band. i was given letter for changing plan 250 to 749. sep 29 th but my request not change still now please change the plan

sir my tel no[protected] iam give request letter for broad band plan changing. 29 sep 2010 now oct 2010
still this plan not changed. please take necessary action

Landline no:[protected] Dead
Sir,
My Telephone no:[protected] is dead for the past five days. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault", . In the last five months.. Kindly advise me what to do next?

Hi,

Our BSNL Landline was dead last January 2010, we mada a compliant on that they fixed the problem after a week we got the problem so we complainted again there is no response from the telephone exchange its arround one year we are paying the bill with using the phone. Please guide me what to do regarding this, i m planing to go for the consumer court.

Iam a customer of telephone #[protected], have regular fault and it leads long days even after complaint. We are using it over a period of 16 years. And due to number we are depending this connection. But the fault are more compared previous years. So pls give us remody or cancel the connection

Dear Sir,

I am using BSNL mobile.for last four months the radio pack is activated in my mobile phone.how can i deactivate it.please message me if you know to solve this solution.

My Contact : [protected]

My KATTUMANNARKOIL land line number [protected] is dead for past 5 days. No action even triggering complain over phone and no response from the operators even visiting in person. Need your attention. Thanks.

Re: Surrender of Telephone No.[protected], No.110, Sri Ram Nagar,
Puliyamangalam, ARAKKONAM – 631004.

I had surrendered the above landline on 8.9.2011 and the same was acknowledged by your SDE(Phone), Arakkonam, Vellore SSA.

Please refer to my earlier letters dated 6.9.2011 and 27.10.2011 wherein I had requested for refund of the security deposit of Rs.2000/- paid by me vide your Receipt Ref: 75643 dated 22.12.1997.

It is stated in the monthly bill under Item No.VI(d), interest at the rate of 10% p .a. is payable in case the refund of security deposit is not done within 60 days of surrender of the landline. More than 2 months have elapsed since I had surrendered the landline connection and I am yet to receive the refund.

It is therefore requested that the security deposit is refunded immediately and with interest @ 10 % p.a. till the date of refund.

BSNL ORGANISATION IS VERY GOOD AND ITS PLANS ARE ALSO VERY REASONABLE BUT THE SERVICES ARE VERY VERY POOR EVEN THOUGH THE DEPARTMENT IS PROVIDING SUFFICIENT INFRASTRUCTURE. SINCE THE REASON MAY BE PUBLIC SECTOR. UTHUKOTTAI-602026 EXCHANGE, KANCHIPURAM CIRCLE, THIRUVALLUR DISTRICT IS VERY VERY BAD. NO ONE WILL TAKE CARE OF COMPLAINTS AND NO AUTHORITY RESPOND YOUR COMPLAINTS. POOR POOR.

land line[protected] not working...complaint lodged..still not rectified

Dear sir
my land line number is[protected] line is not work last 2 months, am comlaint 198 and bsnl office in ramnad . no respond . please help and solve this problem

My residence phone no.[protected] is not functioning properly for the past 3 months with one or more of the following complaints. 1.Phone dead, 2.Not getting internet connection, 3.Phone noisy, 4.Not getting the ring for incoming call. I have made several complaints but all were in vain. Request urgent attention. A.Venkatachalam, AEE/TNEB, Vaigai Dam

I have put 3G booster Rs.601 on 23rd october 2012. I got recharge successful message but did not get data usage and amount got detected from main account.

For the three days i have called customer care 10 times.They have been saying it will be fixed but no response.

I went to Erode BSNL customer care and there i have met 5 officials and the last person said he will call back me after the problem gets resolved. But no answer from their side.


I want to escalate this to higher officials. There is no need of customer care if the service is going to be like this. And i strongly condemn this act of BSNL Service.

Sorry if i spoke harshly.I want the solution for my problem.

I am johnrose t, residing in thengapattanan, kk dist. since 17 yrs I have a BSNL landline service, phone number [protected].
It is with great agony that I wish to bring to your kind notice the callousness shown by your dept. Personnel.
1. For the last 6 month my telephone undergone line crossing problem and which is acting as lying dead and in spite of several reminders no action has been taken yet by your men.

2. During 1995 we took a landline connection, from painkulam exchange office they issued new phone, more than 15yrs passed they haven’t changed the phone, still we were using the same phone. Presently we like to exchange old phone to new because the faulted phone. It is really surprising that such an efficient department as that of yours is not heeding to our complaints. Please get the needful done without any further loss of time.


I feel confident of receiving a favorable and helpful reply.

Dear Sir,


My Telephone no:[protected] is dead for the past 2 days, Kindly rectify the issue and Kindly request for you clear the fault.

LAND LINE NUMBER :[protected] Dead

Dear Sir,


My Telephone no:[protected] is dead for the past 2 days, Kindly rectify the issue and Kindly request for you clear the fault.

LAND LINE NUMBER :[protected] Dead

I am ganesan phone no.[protected] using my bsnl landlines for the past 13 years, the line is faulty for the last six month i am very much dissatisfied with your service, i am just booking complaints for the last six months, i cant do anything more than this. i am very sure that i will not pay the bill for please check my using for six month no out going no incoming please check my account
bill name:ganesan.k phone no.[protected] in mayiladuthurai please immediate action

you should keep in mind to solhe problemve t

sir, how could i new the details of outgoing calls my landline phone on internet

[protected]

Dear sir
I request you that at our village bsnl telecome connection have fullyconnection r dead since one year no body take any action about the complens but our villager pay the regularly bill payment without the using bsnltelecome so pls take any action urgently against the our complane




Your faithfully
Dr. Ajay singh rao

Dear sir
I request you that at our village bsnl telecome connection have fullyconnection r dead since one year no body take any action about the complens but our villager pay the regularly bill payment without the using bsnltelecome so pls take any action urgently against the our complane my ph[protected] village borly
Thesil sanchor (jalore-sirohi Dist bsnltelecome)




Your faithfully
Dr. Ajay singh rao

LANDLINE DEAD FROM PAST SO MANY DAYS and NO ACTION YET TAKEN AFTER COMPLAIN GIVEN
please do smthing...

Respected Sir,

Our Factory (Invent Bio-Med Pvt Ltd, SEZ, Diamond Park, Sachin) land line complaint given at 198 compurized customer complaint on 11/07/2009. He give me Docait No.8334, 8336, but telephone coplaint not attend any person. so pls repaire our telephone as earlier possible

DEAR SIR,

WE ABOVE TELEPHONE IS NOT WORKING SINCE 20 DAYS AND WE HAVE ALREADY FILED COMPLAINT BEARING NO: B0675, TILL TODAY NO ANY PERSONS OF BSNL HAS ATTENDENT THIS COMPLAINT.ON MAKING NUMBER OF TELEPHONIC REQUEST ON FOLLOWING NO: 25461200, 25471087, 25463335, 2017, 4022, [protected], [protected], 25435858, 25435141 AND 25435555. NO BODY IS RESPONDING THIS COMPLAINT.

sir
our phone has a lot of importance in our office but unfortunately from last one week our no 2482301 is not working and is dead we made complaints on 198, couple of times but no one came to look in to the matter it has become a regular exercise for us to contact on 198 and get no responce u r requested to look in to the matted at earliest

Booked one new land line on 20/01/2009 consumer No. [protected] ref. no. 601520 still we have not received connection.

Rajendram p m

Sir
I had paid the bill of Rs 225/- dated 21/02/09 through Axis Bank Net Banking
While my account got debited of Rs 225/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 2448478 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address
thank you

Comments

31 days ago by Rajendran P M [send email]
Booked one new land line on 20/01/2009 consumer No. [protected] ref. no. 601520 still we have not received connection.

Rajendram p m

2 days ago by Gouri Girish Marathe [send email]
Sir
I had paid the bill of Rs 225/- dated 21/02/09 through Axis Bank Net Banking
While my account got debited of Rs 225/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 2448478 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address
thank you

Sir,
I had paid my Landline telephone Bill on line on 27th Feb. 2009. Due to some technical problems
I could not get the reciept for the payment, printed. Please arrange to make the reciept available to me.
The details of the payment

My A/C No. : [protected]

Telephone No : 2400439 ( Nallasopara )

Amount : Rs. 818/-

Payment through : SBI Net banking.

Date of payment : 27 Feb. 2009 at around 9.45 am.

kindly do the needfull.

My telephone 2251521 is dead since 3rd morning. I am staying at Sai Krupa Park Co-op. Housing Society Limited, Chinchpada Road. Please look into the matter and do the needful at the earliest.

Yours sincerely,
Prasad D Pillaii

My bsnl kalyan broadband uses details are not showing on bsnl kalyan inter net site. Hence I am unable to see my uses. Kindly look in to the problem in the site and solve the same please.

Ghanshyam
Tarapur, Boisar
[protected]

Sir

I have Not received my telephone bill from Last 4 month at my Present Address . I have to Take a Duplicate Bill form 5 km away from my Place my Phone No is 272473 ( Bhiwandi - Kalher ) Please needfull to us

Thanking You, We Remains
Your faithfully
Premier Nutracuticals Pvt Ltd.

Exchange Code: VNGR
bILL DT 6.4.09
TEL NO. 2480695
BILL NO. [protected] FOR RS. 2599/-
A/C.NO. [protected]

SUB : BILL PAID UNDER PROTEST

DEAR SIR,
IN MY CURRENT BILL YOU HAVE CHARGED ME FOR DATAONE MODEM CHARGES RS. 1600/- WHERE AS YOUR LEAFLET SHOWS THE OUTRIGHT COST RS. 1200/- WHY YOU HAVE CHARGED ME RS. 400/- MORE .
SECONDLY YOU HAVE ALSO CHARGED FOR INTERNET DIALUP CHARGE ON 4.4.09 RS.30.7 . THIS IS VERY SURPISE TO ME BECAUSE YOU HAVE CONNECTED MY DATAONE NET ON 28/3/09 WHY SHOULD I USE DIAL UP CONNECTION ON 4.4.09 BECAUSE DIAL UP CCONNECTION WAS DISCONNECTED IMMEDIATELY ON FIXING THE MODEM CONNECTION .
THIRDLY YOU HAVE ALSO PUT SERVICE TAX CHARGES OF RS. 92.85. ACCORDING TO ME THIS CALCULATION IS WRONG. THIS AMOUNT SHOULD BE RS. 79/- PLEASE LOOK INTO THE MATTER AND CORRECT MY BILL.
AWAIT YOUR FEED BACK ON MY ABOVE EMAIL ADDRESS.

THANKS AND REGARDS,
R.K.SHETTY

Sir

I have Not received my telephone bill from Last 4 month at my Present Address . I have to Take a Duplicate Bill from Bhiwandi office my Phone(EVDO) No is 294814 ( Bhiwandi - Kamatghar) Please send my telephone bill on Email

i am govt. servant my self had given my i card and my office letter that i am working in government deptt.
but i didn't get 20% discount on board band biil
my tel no.[protected]
con. no. [protected]

I have paid my landline phone bill through online for the first time on 27th may'09 . The bill money have been deducted from the bank, but still when i open the bill payment page it is showing the same bill amount and not showing any information that i have paid the bill. kindly send me the receipt of bill payment or provide me the information after how many days we r getting the receipt of bill payment
my tel ph :[protected]
consumer no: [protected]
kindly send me the receipt as 30/5/09 is last date

I have Not received my telephone bill from Last 4 month of Dec 2008 To May 2009 And Last Bill I Received bill date 11.04.09 amount showing Rs.0.00/- Went To Telephone Exch.And Removed Duplicate Bill Showing Old Out Standing Of Rs613/= Seme Bill Paid on 25/05/2009 they informed me you teliphone will start by evening But Till Tody Teliphone Not Started Working My
Tel. No.[protected] Pl. Forward as full Stement if any dues to pay.
Thanking You,
Sam Ent.
Hemant

I am received My telephone bill after due date or after 15-20 days latter of due date. Please send my bill timmely.

Dear Sir,

I have not received the telephone bills my present home address. I have take the duplicate bills every time on bsnl office. So, you are requested to kindly send the bills on my email ID.

And also requested to the bill amount send a mobile alert message.

Thanks & Regards

N.G.K. UNNITHAN

my tele phone no[protected] . i have broad band connection.. it is disconnected since last 3 days..
the service u have given us might not be minus those 3 days in ur rent...
i am regular bill payer...
so pls look it into matter...


looking towards a favurable reply...


Your's
consumer
pankaj churi

[protected]

My telephone no. 2325918 is not working for last one month. It is completely dead. Also, I have net through this phone. Both are dead. I have lodged my complaint to our Papdy Telephone Exchange - Vasai, but till date noboday attaind the complaint.
I request you to please look into the problem on urgent basis as I find extremely difficult to contact anybody at home on emergency basis.

.

Thnking you in anticipation.

Jayant Thakur,
Ram Leela,
Shri A.W. Thakur marg,
Near Girij Talao,
AT & Post - Vasai,
Dist. Thane

My telephone no. 2325918 is not working for last one month. It is completely dead. Also, I have net through this phone. Both are dead. I have lodged my complaint to our Papdy Telephone Exchange - Vasai, but till date noboday attaind the complaint.
I request you to please look into the problem on urgent basis as I find extremely difficult to contact anybody at home on emergency basis.

.

Thnking you in anticipation.

Jayant Thakur,
Ram Leela,
Shri A.W. Thakur marg,
Near Girij Talao,
AT & Post - Vasai,
Dist. Thane

I have made paymets of my last bill vie the internet thru my Citi Bank credit card on ur online bill paymet site, but my phone has been temporary disconnected... dnt know whom should i contact for the same
Pl help...

My telephone no-277875, 277876-both number not working last three week.i have lodged my complaint on purna bsnl zone and also 198 number.but till date not attending my complaint i request you please
look in in to my problem on urgent basis.

Mobile Number-[protected]

Dear sir
i am having an ADSL internet modem
but from last two months i m facing severe problems in getting connected to internet
and if the I-net gets connected it is disconnected evrey 2 minutes
i tried to contact the authorities in Ambernath exchange(Ladi naka exchange)but have not got any satisfactory response from them
whenever i contact exchange to lodge a complaint i get few other nos saying you have to call kalyan office and if we contact kalyan office we are again diverted to the same exchange
i am simply jumping from one table to another for getting my problem solved

i kindly request you to solve the problem as soon as possible

Best regards
Yateendra Shrivastava
[protected]

Dear Sir

I would like to inform that the Bill No.[protected] dated 7th June 2009 for the period from 1st April 2009 to 31st May 2009 was not received to me till 2nd July 2009. As such I had to get the duplicate bill and made the payment of Rs.1, 062.00 on 3rd July 2009.
On 8th August 2009 there was a call from BSNL as was a recorded message that "you have not made the payment and requested to make the payment immediately". Also I would like to state that the Bill for the period from 1st June 2009 to 31st July 2009 is not received till date.

sssssssssssss

Dear Sir,

I regret to inform you that I ame not getting my telephone bill by post on regular basis due to which am unable to make the payment on time i.e. before due date. For instance my telephone 2252714 has been disconnected in the month of June due to non payment for the month of April to May. the reason was that I have not received your bill on time and hence we had to approach your office for a duplicate one and made the payment. This is creating unnecessary inconvenience for me because to go and pick up a copy of duplicate bill is a waste of half day and since am working at Nariman point and therafter reaching office it is very difficulct for me. In view of the above I would request your goodself to make sure that the bills are reached each and every customer on time so that the payment can be made before the due date.

I would appreciate if you could look into this and do the needful. Also note that while checking the site the next payment is due on 28.08.09 but till now I have not received my bill

My customer number is [protected], Tel No. 2521119. I have not received the bill for August so far. Normaly the last date of payment is 30th. Can you please send me a copy of bill on my email ID.
Thanks

From:
"BiswanathPanda" <[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@bsnl.co.in>


Subject: Incorrect Billing, remainder No. -1


Date: Mon, 10 Aug 2009 21:19:00 IST
Cc: <[protected]@gmail.com>

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Date 10.08.2009
To,
B.R. Singh
P.R. Officer
BSNL Kalyan

Sub: - Incorrect billing in bill no -[protected] (Tel No[protected] for Home combo Plan 500C security deposit, free download/upload limit.

Dear Sir,
I am very dissatisfied with four billing procedure and customer service due to over charging in my telephone bill again and again. As per BSNL web site NO security for Broadband Connections upto 500 and Free Download/Upload limit -1.5 GB (1536 MB), but in your bill no-[protected] dataone security deposit charged Rs 500/- and free download/upload limit given 1116 MB (For total used 1248MB) & 132 MB charged as dataone usage charges for the month of June 2009. I met Mr. Jawali (At BSNL Virar), but he has no time & interest for my grievance, he only told give complaint in writing. I have gone to Virar & wasted my productive time on 29.07.09, but officer setting in office no time for my grievance.
Here I am attaching for your kind information
1) BSNL Home Combo Plans which I have download from BSNL website.
2) My telephone bill for the month of June 2009 (Bill No-[protected])

Total 5 nos of mistakes in bill no-[protected] (You can easily analysed after verifying bill details), it seems the billing officer in not trained and incompetence in his/her job and above mistakes are repeated again & again and no corrective action taken by higher Authority.

Please take corrective & preventive action on the subjects. I am paying the above unacceptable charges due to last date of payment is on 30.07.2009, so please adjust over charging amount in my subsequent bills.

For your kind information this is Reminder No-1 of E-mail dated 29.07.09.

Thanking You;


Biswanath Panda
Tel No- 2442489 / [protected]
[protected]@rediffmail.com







BLNL_Plan.htm

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Dear Sir,
Please analyze the following June 09, July 09 & Aug. 09 bill details and payment details. Give me your reply what are the competency crateria of billing officer.

BILL DETAIL OF JUNE 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL ONE INDIA


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16216 16398 182 0 0 50 132

Other Debit Details :
Charge_desc From_dt Amount
DATAONE SECURITY DEPOSIT [protected] 500 (MISTAKE-1) CORRECTED IN BILL
DATAONE RENT ARREARS [protected] 127 (MISTAKE-2) CORRECTED IN BILL

DATAONE USAGE CHARGES [protected] 116.84
Accessory Rent Details :
Acsry_desc From To_dt Amount
MONTHLY HOME 500 C [protected] [protected] 516.67 (MISTAKE-3, WHY INCLUDED DATE 31.05.2009 (RS-16.67) WHICH IS INCLUDED THE RENTAL FROM 01.05.2009 TO 31.05.2009)
180.0

132.0

0.0

0.0

0.0

516.67

743.84

110.47

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
1683.0

Amount Payable on
or before[protected] 1683.0

0.0

Amount Payable if paid after[protected] 1683.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT ONE INDIA COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 1683.0
Amount After Pay by Date[protected] Rs 1683.0

Coll Centre Reciept No
Date Cheque DD No. Date


PAYMENT DETAIL OF JUNE 2009 BILL :- AMOUNT PAID AFTER BILL CORRECTION RS 1043/- DATED 30. 06.2009


BILL DETAIL OF JULY 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL ONE INDIA


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16398 16552 154 0 0 50 104

Other Debit Details :
Charge_desc From_dt Amount
DATAONE SECURITY DEPOSIT [protected] 500 (MISTAKE-4) REPEATED OF MISTAKE-1, BUT COMPLAINT NOT ACCEPTED.
DATAONE RENT ARREARS [protected] 493 (MISTAKE-5) REPEATED & CORRECTED IN BILL.
DATAONE USAGE CHARGES [protected] 118.76 (MISTAKE-6) COMPLAINT GIVEN
Accessory Rent Details :
Acsry_desc From To_dt Amount
ANNUAL HOME 500 C [protected] [protected] 5013.89 (MISTAKE-7) REPEATED OF MISTAKE-3 (WHY INCLUDED DATE 30.06.2009 (RS-13.89) WHICH IS INCLUDED THE RENTAL FROM 01.06.2009 TO 30.06.2009)

180.0 (MISTAKE-8) CORRECTED IN BILL

104.0 (MISTAKE-9) CORRECTED IN BILL

0.0

0.0

0.0

5013.89

1111.76

608.69

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
7018.0

Amount Payable on
or before[protected] 7018.0

0.0

Amount Payable if paid after[protected] 7018.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT ONE INDIA COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 7018.0
Amount After Pay by Date[protected] Rs 7018.0

Coll Centre Reciept No
Date Cheque DD No. Date

PAYMENT DETAIL OF JULY 2009 BILL :- AMOUNT PAID AFTER BILL CORRECTION RS 6160/- DATED 30. 07.2009



BILL DETAIL OF AUGUST 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL BFONE 500C/1000C FOR DATAONE


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16552 16766 214 0 0 175 39

Other Debit Details :
Charge_desc From_dt Amount
Late Fees for payment after due date [protected] 18.91 (MISTAKE-10) I COULD NOT UNDERSTAND ATTITUDE OF BILING OFFICER FOR CHARGING LATE FEE FOR ON TIME PAYMENT FOR THE MONTH JUNE 2009 IN TEL. BILL OF AUG. 2009. (PLEASE SEE ABOVE PAYMENT DETAIL OF JUNE 2009 BILL)
DATAONE USAGE CHARGES [protected] 0
Other Credit Details :
Charge_desc From_dt Amount
RENTALS REFUNDS WITH S-TAX [protected] 0
0.0

39.0

0.0

0.0

0.0

0.0

18.91

4.02

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
62.0

Amount Payable on
or before[protected] 62.0

0.0

Amount Payable if paid after[protected] 62.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT BFONE 500C/1000C FOR DATAONE COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 62.0
Amount After Pay by Date[protected] Rs 62.0

Coll Centre Reciept No
Date Cheque DD No. Date



I AM VERY MUCH DISSATISFIED FOR THE ABOVE 10 nos OF MISTAKES BY BILLING OFFICER AND NO CORRECTIVE ACTION TAKEN FOR REPEATED MISTAKES BY HIGHER AUTHORITY. ALSO MY COMPLAINTS NOT ADDRESS BY BSNL PUBLIC GRIEVANCE OFFICE, EVEN REPEATED COMPLAINT GIVEN BY ME THROUGH LETTER & E-MAIL.

Sir
I had paid the bill of Rs 110/- dated 16/10/09 through SBI Bank Net Banking
While my account got debited of Rs 110/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 262040 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address.
please do the needful.

thank you.

Personal — BSNL KALYAN BILL NOT PAYABLE BY NET BANKING

LAST FOUR MONTHS I HAVE PAID BSNL KALYAN BILLS ON LINE, BUT FOR THIS MONTH I AM NOT ABLE TO PAY THE SAME ON LINE. WILL YOU LOOK INTO IT.

My fathers telephone No.2420348 is not working.

I had paid landline telephone no 2695819 bill for the month Jan 2010 Rs. 574 thro' BSNL Kalyan Bill_pay . with following reference

Bank : Axis Bank

Transaction Reference Id : MUTI[protected] dated :[protected]:18:02

Still above month bill shows as unpaid, I request you Please check and update the transaction

I had paid landline telephone no 2695819 bill for the month Jan 2010 Rs. 574 thro' BSNL Kalyan Bill_pay . with following reference

Bank : Axis Bank

Transaction Reference Id : MUTI[protected] dated :[protected]:18:02

Still above month bill shows as unpaid, I request you Please check and update the transaction

Usually I used to pay the bill ON Line, but this month is not available in the site. So I couldn't make the bill for the same. If any changes are in the web site where I can make the same please let me know the same.

since few days I am trying to open the site online payment. But unable to open. It is difficult topay the telephone bill online. BSNL Kalyan verify the same and do the needful

My telephone no. is [protected] having internet connection. But every time the BSNL link is disconnected. Every Friday & SAturdays the link is not getting. I am payment telephone bills promptly. WhyBSNL authorities are not not taking any steps to give satisfactory service to its subscribers. MTNL are giving a good, prompt and satisfactory services to its subscribers. Please arrange to giver good service

Ref No :- Tel. No.273150 C.A. No.[protected] Name: Modern Sales
Agency, B-1, Jai Mata Di Compound, Kalher Village, Bhiwandi.

Dear Sir,
Our telephone connection is dead since from January 2010. And we are still receiving your monthly bills regularly. And we are paying that regularly through ECS system.
We want to know if you are not giving service to us then why we pay your monthly bills.

To,
General manager,
Bsnl, kalyan telecom (Maharashtra)
10 july 2010
from,
john Philip dsilva
holi, vasai(w)-401201 thane
Ph no-2320931
Mobile no-[protected]
Account no-[protected]
Customer id-[protected]
My landline phone is still dead inspite of complaining to every manager of bsnl for 1 month inspite of complaining to the 198 toll free number no one has bothered to even come and check.not a surprise I expected this kind of service from bsnl.but I will write this complain on every blog on the grahak manch website .
As I told my father has been operated for heart pacemaker and he cannot use mobile phones.so when he is sick landline is the only means to contact me.if there is medical emergency and he cannot contact me I will hold bsnl responsible for this.

Respected sir,
I john Philip dsilva want to lounge a complaint with you since my land line telephone for bsnl landline is gone dead for last 28 days . The complaint is already registered on the call centre as well as the 198 number for almost 28 days now .After registering the complaint on 198 number also no one comes from bsnl to help it is not only this time but every time I register a complaint on 198 number no one from bsnl is bothered ro even check . but if you give 50 rs to lineman the work is done within a minute. previously there were a few of my neighbours also had their phone dead like me for 28 days but now their phone is working. Because they had complaint to the general manager of bsnl through internet. But my phone is still not working. I am a retired government employee and my age is 75 now and also I have been operated for heart surgery (pace setter)for 10 years now. So my doctor has told me not to use the mobile phone. I can only use the land line phone as per doctors instructions. But bsnl phone is always dead in my house my son goes to work for night shifts god forbid if I get an medical emergency in night time I have no means to contact the doctor in the night. I also give good business to bsnl since my bill is always more than 900 rs per month. And I have always pay my bills on time so I don’t understand why when my phone line goes dead it is not repaired on time. The workers or line men from bsnl come and tell me that it is a technical fault from the exchange and go away and never come back. I am a senior citizen of india who has retired from mazgoan dock ltd company that was also a central government company but I never worked in this manner I always did my work sincerely.
I don’t understand what is wrong with all the government companies that is why all the private companies are taking advantage of it and there will be one day when all the government companies like air india, bsnl will close down. So this Is high time to take action and tell your workers to be on their toes or else they will be left with no job on day. I think since my phone is not working for almost a month now I should also not be charged for my monthly bill. I will also forward this complaint to grahak manch (consumer forum)from my side to get a immediate reply.
Hope so bsnl will help atleast this time.

I AM NOT GETTING YOUR BSNL TELEPHONE BILL ON INTERNET SEVICE AS YOUR KALYAN BSNL SITE IS NOT WORKING SINCE VERY LONG TIME PL PROVIDE IT AS IT REQUIRE FOR ALL YOUR KALYAN CUSTOMER & PLEASE SEND MY TEL BILL ON INTERNET MY E-MAIL ID IS AS FOLLOW deepak_gadkari @ yahoo.com MY TEL NO:[protected] CUSTOMER ID [protected] PL SEND BILL FOR AUG-10 & SEP-10 AT AN EARLIEST THANK DEEPAK

Dear Sir,

I am customer of WLL, PH. NO.205167,

My Number gets disconnected every month inspite of payment of regular bills,

there is NO Proper communication channel to register the complaint,

Lastly i learned from Mr. Sangilkar, this number was earlier used by some other customer & his dues

are yet to be settled, hence I am facing this problem,

even today 2 Dec 2011, the phone is disconnected again.

Could you resolve this issue once for all . or even issue a new number if be needed.

thank you



Kishor Pawar
[protected]
[protected]

Dear Sir, My land phone[protected] Kulapully exchange, Palakkad district, Kerala) is not working from 12/9/2011 onward, and i have been paying my telephone bills since that month. My broadband connection was working in this period of time, but it was a prepaid service. I had to pay my bills without even enjoying my free calls for ensuring the proper working of my broadband service. I hav registered a written complaint on the exchange's complaint-book on the same day. So i have requested the JTO of the exchange for a rent rebate of the amount I hav paid for the last few months. So i humbly request your kind attention in this case