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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 759

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B
Balasubramanian.S
from Thrissur, Kerala
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Error in Connection

I am using BSNL prepaid card. I am residing in villianur and iam working in one of the school in poraiyur. When i try to contact any of my friends through my mobile. I am geeting the message as "Error in Connection for the past one month. Please reply us about the problem and try to solve the problem as soon as possible...
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V
vijay
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want my detailed bill urgently

i wanted 2 know my call details so pls send immediatly...
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S
SHIRISH M. BABTIWALE
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming calls deactivated

Sir

I am a subscriber to BSNL postpaid mobile connection having number [protected]. My incoming calls have been barred since last two weeks for no reason. Please rectify it....
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A
Arjun Sachar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of broadband service

Sir,

I want to disconnect my telephone and internet serviice and i am trying to do that from past 10 days. I have more than 10 reference number regarding the same, talked to prateek ( supervisor gurgaon), ashutosh( manager noida) but still my services are not disconnected. Your customer care executives and airtel outlet people gave no response even on written application submitted to vikas puri airtel outlet.

Please...
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M
markandey mishra
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of outgoing calls & sms

dear sir/madam
i am post paid cellone consumer of e-up .of [protected] . i paid my bill RS. 974=00 AT POST OFFICE PIRAICH DISTT GORAKHPUR PIN-273152, WIDE RECEIPT NO.263/2994 DATED[protected].DESPITE SUCH PAYMENT MY OUT GOING CALLS &SMS SERNICES HAS BEEN DEACTIVATED W.E.F[protected] . I SEND MY SON TO PRODUCE COPY ONF SUCH REC.BEFORE ACCOUNT CASH OFFICER AND CO MOBILE OF G.M OFFICE BSNL GORAKH PUR.BUT IT IS SURPISING THAT NONE...
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R
RAJARAM REDDY.I.V
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE OF ADDRESS

Respected Sir,

Every month while paying bill we are giving change of address. But, your people are sending bill to the old address since 5 months. Kindly send it to my new adress.

NAME: RAJARAM REDDY I.V
MOBILE#: [protected]
A/C#:[protected]
NEW ADDRESS: KARTHIK ANASUYA ENCLAVE,
3-4-483/2, FLAT # 104, STREET NO:5,
LINGAMPALLY, BARKATHPURA,
HYDERABAD:500027
br...
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K
Kaushik Mandal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe Caller Tune from my no.

My mobile no. is [protected]. I am from Siliguri, West Bengal. Few days back unneccessarily caller tune had been activated in my number although I have not asked for that. Now after calling to the customer care ([protected]), they are telling it is not possible to disconnect it from their side and I have to send a sms typing UNSUBSCRIBE to 56700. Even after sending the sms my caller tune is not removed. Even if I have not asked for that...
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Manisha Misra
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receiving of Telephone bill at residence

Sir/ Madam,
I would like to inform that I am a regular user of BSNL telephone at Rawatbhata since last one year. Previously, I used to receive my telephone bill at appropriate time interval.
But, Since March-2008, I switched over to broad band connection. After that, upto 1-2 months, the bill was received by me, but now, from last 6 months, I have not received my monthly telephone bill at my residential address.
Kindly...
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K
K.Shankaraiah
from Hyderabad, Telangana
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Careless customer care

I made a complaint regarding the disturbances or audio distortion to BSNL on 15.9.08, my complaint No is 36413. BSNL personnel were limited to just enquiring the problem, but not curious in locating the fault and rectifying the error. It is really pathetic, we are unable to hear clearly the caller vioce. Many times enquired, the reply is we will attend it within 24 hours. Terrible service. Tel No. 27177804, Secunderabad...
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A
amberbarman
from Kolkata, West Bengal
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Username & id, change of bill plan

Though trying a no. of times to check my usage detail, I was unable to do so because the system is not responding to my portal id & password.
this is obviously very frustating & time taking and moreover my bb charges are shooting sky high.
Moreover, I have submitted a request for change of bill plan i.e from 250/ to 750 PLUS on 2/9/08.It seems that no one is bothered and loss of tax payers money is taken for granted,...
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A
Anilkumar D Solanki
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network on roaming

i have bsnl sim of gujarat..
from last 2 months i am on roaming,
but since last 4 days i am not getting any coverage in my mobile..hence i have become disconnected from the world.
it may be possible that the switching center/exchange of karnataka has denied acess me for roaming..
so please kindly check it out.
my number is[protected]...
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S
Santosh Saraf
from Dhoraji, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for caller tunes

Dear Sir,

I want to download a devotional song as a caller tunes but i cant know the procedure. So, please send me the procedure or please download the song on my moble- "radhe radhe kaho, chale aayenge ge bihari". My mobile no is [protected]...
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R
RANJANA SINHA
from Mumbai, Maharashtra
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REGARDING CALLER TUNE

I am unhappy with the service of BSNL Mobile service it sis due to after purches the caller tune chages has been deducted from my account three times total amount is Rs60/.But several followup with customer service problen is still same.Only one word comes from my end for the service of BSNL is disgusting.

My mobile no is [protected]

Regards
RANJANA SINHA
[protected]...
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V
V.Ranganathan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service deficiency

Dear sir
Iam asenior citizen Paying Regularle but victimised because of the fault in your citizen
Kindly restore the services immediately so that I can contact my sons if anurgencr arises

Your on line sites are not functioning properly to register complaints When Will the sites be ready.
ranganathan







--- On Thu, 10/16/08, Vedantadesikachariar...
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M
Marar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porr Customer service

BSNL is claiming that they have complete structured customer care mechanism in place to serve its customers.
Customers has enough choices in this age to choose... especially in telecommunication field.

What makes me saying this is ... I have registered a complaint about my landline.. I got a docket number also. Right after one month also there was no action.. docket status showing is ... service pending at outdoor......
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N
Nemesh Singh
from Bhopal, Madhya Pradesh
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Broadband problem not solved in 15 days. Still no cares

We are located in Bhopal. We are paying 4000 Rs per month to BSNL for broadband usage. Our modem died 15 days ago and it took about 10 days for bsnl professionals to detect the problem. We have purchased a new modem and still we are not able to connect. They are trying to copy airtel services by calling frequently about the problem but there un trained staff does not talk politely and hang up the phone without finishing the talks. We are...
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HARI KISHAN NAGPAL
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Week Network in Sriganganagar

There are week network in P block Sriganganagar, I have requested to GM BSNL Sriganganagar on 11-09-08 vide recipt No. GMTD 128 /11-09-08, & reminded on 26-09-08.
I am residing at 129 P. Block Sri Ganganagar . where non of the 3 available Towers viz . Bus Stand, Vinoba Basti & Gangaur are able to transmit so strong Net work for Mobile Communication in Side my House. I Have to go in the street to use my mobile set this problem...
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M
modipawan8126
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Support & Pathetic Customer Care

Hi,

I am a BSNL Broadband customer. I had BSNL connection at Mathikera Bangalore address.Recently i shifted my house closer to my office. I submitted my telephone shifting request well in advance so that connection will be ready by the time i will move to new house in Ramamurthy Nagar Bangalore.

Now I already shifted to a new house in Ramamurthy Nagar Bangalore. I raised a request to shift my phone & broadband...
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sivatsr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BroadBand not working properly for past 15 days

I am a BSNL Landline & BroadBand Customer.

My Landline No. is 22630578.

I would like to share my HORRIBLE experience with BSNL Service.

My broadband connection is not working properly for the past 15 days.

My connection is getting disconnected every two minutes frequently.

I am not able to download any documents or check email for the past 20 days.

I...
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K
kpsolanki
from New Delhi, Delhi
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Activation of national roaming on mob 9490797923

I had taken post paid mobile [protected] from hyderabad in Sep08.
I had lodged complain with cust care to activate national roaming vide J[protected]. So far national roaming has not been activated. Please activate the national roaming immediately....
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