Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Landline — bsnl broadband - during transfer

i have given request for my telephone transfer from yelahanka Ph: 28561129 on 8th Aug, 2008 to Banaswadi. I got my new telephone connection (rather transfer of the phone only on 29th Nov, 2008). And also i have got the bill for the month of 29th Nov 2008 - 29th Nov 2008.(ie for a day) as Rs1850/-.From the month of Aug2008 there has been no use of Broad band also as the phone connection was not available.

Kindly provide proper feed back regarding this and rectify the same. I have been trying to contact BSNL since the day i got the bill. But i found no proper response from the BSNL.

Kindly rectify this issue..

Even I am facing the exact similar issue.It has really poor customer service and pathetic response.And I see N number of complaints logged on BSNL services.Inspite of all this i wonder if there is any reformation or action being done in the system.Horrible!!

BSNL — Transfer of Broadband with landline

I have applied for the transfer of landline connection with broadband 2 weeks ago.
It is not yet resolved.

Respected Sir,

This is to bring to your kind attention that after lodging several number of complain in 198 for our Dead telephone number[protected] till date no one from Bsnl office has inquire and visit . So with humble request if you could look into the matter as we are a Bangalore based media and our kolkata office is placed in 61B, Palm Avenue, flat 1D, Jay Vijay Apartment Kolkata - 700019. We would be obliged .

Thanks & Regards.

Explocity Pvt Ltd.

Arijit kumar Das.

Executive - Administration
Kolkata .
Office Telephone No:[protected]

unlimited — complaint booked but no action taken yet

in my wan status i get authentication failure and ppp down, i regularly call to helpline and ask them but they say some reasons like server fault, username invalid etc, i have complaint on 1462008 . the net has been disconnected from[protected] till now thier is no action. but without using net i have to pay the bill

I am using my bsnl landline for the past 10years, the line is faulty for the last one month i am very much dissatisfied with your service, i am just booking complaints for the last 30 days, i cant do anything more than this. i am very sure that i will not pay the bill for the next month

my number is[protected]
B.sornavel 37 selve vignesh nagar sankarankovil road thachanallur tirunelveli

I agree with this type of complaints. In Namakkal also, this type of complaints are here. I also booked a complaint like this for my LLTelephone no.[protected] on 01.12.08. But, after a day ago, no action was taken.

BSNL Home Unlimited — BSNL LandLine Dead

Hi All,
This is Janakiraman from Chennai. I bought the BSNL Dataone Home Unlimited Plan. I was having issue with my LandLine being dead for about more than 15 Days and none of the BSNL persons turned up to resolve it. I called up the help Number 1500 and complaint on daily basis for which the same answer that it would be resolved today.
But till now none turned up. It is an example of Poor Govt Organisations Customer Service.
Also there is no way to escalate the issue to higher officials as they are also travelling in the same boat.
I would be better if Govt takes severe action against the officials and people who dont perform their Job as expected.

My Telephone no: [protected] is dead for the past 3 month. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault. Thiruthuraipundi Excnahge.In the last 3 months in similar occasions they took 20 days to correct it. As a result, my telephone worked for 5-7days only for the past 90days. Still, they are claiming the bill for telephone. Kindly advise me what to do next?

hello,

This is regarding bsnl bill online payment, tirunelveli district, ambasamudram
Can any one help me regarding this

tele phone dieractory

dear sir my telephone no#[protected] lsat few days mid night sumpody calling and speacking verry bad wards (sexual tarcher) thay are using verry pad wards also. i am alredy complaint our local exchange. but thay are not find whos that. please find and inform me who is that?

I want the detailes of dialled calls for the period of 1.1.2009 to 30.04.2009. How can I get it.

my land line has noice tone and it is not working properly, all officers are saying to switch to will phone insted of land line, i have asked for broad band connnection but they are saying that cable problem.
this is not my own headace
my number:[protected]

respected sir,

This is regarding bsnl bill online payment, tirunelveli district, kadayanallur.I am now in dubai this online payment is very useful, so how o i will pay the on line can send the details, online statement one of the unique is asking what is this i dont please send the detail in our request
Can any one help me regarding this

My teliphone no[protected] not working in last four days

sir/madam,
i m residing in coimbatore, the BSNL nearest exchange is
Barathiar University(pin 641046).i have changed my residence near by
from my old residence. i was here by informed that there is a phone
booked under my name, which i sole responsibly did not book any
phone.and the reference number provided to me by the concern person
who came for the installation was 15713.i here by request you to take
necessary action inorder to avoid process of such events.you can be
contacted over[protected].

Ashish

I have a BSNL Broadband connection.
Initially I was in MADURAI Palanganatham area and my phone number is[protected].
I shifted my resident to MADURAI Gomathipuram 6th Main, It comes under KK Nagar Exchange.
I submitted my phone transfer application on 28th May 2009.
On 16th June 2009, BSNL Lineman came to my present resident, made wiring, connected phone device and modem, and also informed a phone call will come and the phone connection will be function after that call.
Still I am not received no phone calls, the Phone is in Dead Status.
Regarding that I contacted KK Nagar Customer Care Centre, they asked to contact JTO in the exchange.
I tried to contact JTO & AE in person and phone also but I cant get them.
Finally I contact KK Nagar JTO on 29th June 2009 in Person at the exchange.
He told me, his part is completed and the jumper work is pending, it will be completed today itself.
BUT STILL I AM NOT GET CONNECTED.

Landline no:[protected] Dead
Sir,
My Telephone no:[protected] is dead for the past ten days. In spite of booking of complaints no action is being taken to rectify it. I was told that nearest exchange my village Agaramcheri but not yet been action. Kindly request for you clear the fault.

Dear sir,

I am a customer of BSNL for the past 20 years.My number is[protected]

I have applied for telephone shifting on 17.06.09 at Karaikal.

But still the connection has not been given to my new address.

I am very much dissatisfied with your service.

I kindly request you to take earliest action please.

Thanking you

Yours faithfully,

M.Ayyakannu.

My madurai land line number[protected] is dead for past 10 days. No action even triggering complain over phone and no response from the operators even visiting in person. Need your attention. Thanks.

Dear BSNL Kanya Kumari Dist., ( Kulasekaram Exchange) Nodal Officer,

my residential telephone obtained for my 90 years old mother in her name Mrs. ALICE.M.

T.P. no.[protected]{consumer no.[protected]} IS NOT FUNCTIONING FOR THE LAST TWO

WEEKS. Payment for May &June 2009 for Rs.242/= has paid. Kindly rectify it. If the bills are forwarded to

this e.mail ([protected]@gmail.com) payment can be made with out any difficult.

with regard ( s/o mrs M.Alice ) G.TITUS Chennai

Bsnl is no.1 lazy and worst.
example
few weeks ago iam register for new connection no.[protected]. But longtime wait for connection. Still iam wait. Plz take action for related officers

Iam wait long days for new connection at madurai.[protected]
plz take action against related lazy officers save bsnl respect

Dear Sir(BSNL Dharmapuri)

Sir this is Anand our landline number is[protected] keeariapaty, harur, dharmapuri Dt. past 2 two months our land line not working properly, we informed keeraipatty telephone exchange officer lot of times but they simply say cable problem howmany days these problem has occured, otherwise they say you change will phone. he wont take any step and response. After that we informed harur telephone exchange. but that problem still continue. In keeraipatty telephone exchange there is nobody take any response so kindly rectify it.
Please take responsible for that and clear that problem as soon as possible.

thank u

Sir,
The home unlimited in broadband connection is big fraud. In the connection chart they gave the connection speed will be 256 Kbps. But actually you are connected to 20-30 KBps only. It is restricted to 30 Kbps in the Bsnl computer system itself. After line loss you will get only 20-30 Kbps.
Atleast they can allow unlimited 256 kbps during the night ie., 2.00 Am to 8.00 Am as allowed in the 500 Combo plan.
In home unlimited you will get a feel of browsing in dialup only. Anybody take up this to the minister or decision maker level.

Sir,

I agree to views of your consumer regarding the broadband connection in home unlimited. It is not a BB unlimited but limited only. It is better to use a dial up than this connection. Atleast they can allow unlimited [ ie 256 Kbps] in the usual night unlimited as allowed in other plans. Anybody take up this matter for discussion in BSNL meetings.

Thanking you,

Dear Sir, our friend Dr, Palaniappan land line no[protected] land line work but broad band not work in till date, kindly informed your office.

i have old land line bsnl number, please give me a new land line no.

old no.stdcode no.[protected]

Dear Sir,

I am using my bsnl landline No.[protected] for the past 10 years, the line is faulty for the last two months. We are complaint to Thiruppattur Exchange through Mr. Chandra Sekhar SDM, Sivaganga Distt, in spite of booking of complaints no action is being taken to rectify it. It was told that its due to "Cable Fault" i am very much dissatisfied with your service, i am just booking complaints for the last 60 days, i cant do anything more than this. i am very sure that i will not pay the bill for the next month.

S. Kathiresan,
1/95, N Melaiyr,
Naduvikkottai Post,
Kandramanickam via,
Sivaganga Dist,
Tamil Nadu -630204

HELLO SIR.

I AM USIN BSNL BROADBAND HOME PLAN 750+. EXCHANGE REP SAYS MY SPEED IS 256 KB. WHEN I GET A NEW CONNECTION FROM BSNL. BUT NOW IM GETTING ONLY 32KB SPEED ONLY..IS IT FRAUDELENT OR ANY TECHNICHAL PROBLEM IN MY CONNECTION ? BUT I AM GOING TO TELEPHONE EXCHANGE REGULARLY ( DAILY ). NOT USE.. ALWAYS MY AREA LINE MAN IS LEAVE. VERY POOR SERVICE. SOMETIMES HE CAM AND DOING SOMETHING BUT STILL I HAVE SAME PROBLEM. BUT HE ASK ME MONEY FROM ME, EVERYTIME HE CAME.

VERY POOR SERVICE. I THINK BETTER IM GOING TO CHOOSE AIRTEL BROADBAND.


CALL ME I[censored] HAVE ANY COMMENTS ABOUT THIS [protected]

Dear sir.,
My Broad Band Phone number[protected]

I got BSNL broad band connection at in this month, But This net connection not connected constantly Still now." The DSL is not Stable". I forwarded this complaint through 1500, 197, and[protected],[protected], & Local exchange, But no one did not response for this complaint, i did not get any solution for this problem, so i feel trouble up-to 19 days.

Landline no:[protected]
Sir,
My Telephone no:[protected] is wire is cutted for the past ten days. In spite of booking of complaints no action is being taken to rectify it. I was told that nearest exchange my EAST MASI exchange but not yet been action. Kindly request for you clear the fault.
What about my action through send to me by email address.
email address: [protected]@gmail.com.
mobile no.: [protected], [protected].

My BSNL land line no:[protected].
I complained so many times to BSNL but no response.
My phone is not ringing. i explained this issue to BSNL customer service so many times.

This is my last complaint. I[censored] not correct, i will take further step.
My exchange is Thiruvithancode.
But bill receipt is coming on time. They want only money????

BSNL Tamilnadu Circle — caller ID facility

Hi,

I have requested for caller ID facility for my landline number[protected] months back and it not yet been provided. I have given a letter regarding this in the telephone exchange at nannilam and i am not getting any proper reply/communication for there.

Thanks,
Kuthuppu

Bsnl Sulur Coimbatore is a sleepy Office the worst in the entire BSNL Group They chaise away coustomers who come to book landline connection they ask us to take WLL connection they say if you book a connection you will not get a connection for atleast 5 years!!! openly!!!

sir i have BSNL broad band. i was given letter for changing plan 250 to 749. sep 29 th but my request not change still now please change the plan

sir my tel no[protected] iam give request letter for broad band plan changing. 29 sep 2010 now oct 2010
still this plan not changed. please take necessary action

Landline no:[protected] Dead
Sir,
My Telephone no:[protected] is dead for the past five days. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault", . In the last five months.. Kindly advise me what to do next?

Hi,

Our BSNL Landline was dead last January 2010, we mada a compliant on that they fixed the problem after a week we got the problem so we complainted again there is no response from the telephone exchange its arround one year we are paying the bill with using the phone. Please guide me what to do regarding this, i m planing to go for the consumer court.

Iam a customer of telephone #[protected], have regular fault and it leads long days even after complaint. We are using it over a period of 16 years. And due to number we are depending this connection. But the fault are more compared previous years. So pls give us remody or cancel the connection

Dear Sir,

I am using BSNL mobile.for last four months the radio pack is activated in my mobile phone.how can i deactivate it.please message me if you know to solve this solution.

My Contact : [protected]

My KATTUMANNARKOIL land line number [protected] is dead for past 5 days. No action even triggering complain over phone and no response from the operators even visiting in person. Need your attention. Thanks.

Re: Surrender of Telephone No.[protected], No.110, Sri Ram Nagar,
Puliyamangalam, ARAKKONAM – 631004.

I had surrendered the above landline on 8.9.2011 and the same was acknowledged by your SDE(Phone), Arakkonam, Vellore SSA.

Please refer to my earlier letters dated 6.9.2011 and 27.10.2011 wherein I had requested for refund of the security deposit of Rs.2000/- paid by me vide your Receipt Ref: 75643 dated 22.12.1997.

It is stated in the monthly bill under Item No.VI(d), interest at the rate of 10% p .a. is payable in case the refund of security deposit is not done within 60 days of surrender of the landline. More than 2 months have elapsed since I had surrendered the landline connection and I am yet to receive the refund.

It is therefore requested that the security deposit is refunded immediately and with interest @ 10 % p.a. till the date of refund.

BSNL ORGANISATION IS VERY GOOD AND ITS PLANS ARE ALSO VERY REASONABLE BUT THE SERVICES ARE VERY VERY POOR EVEN THOUGH THE DEPARTMENT IS PROVIDING SUFFICIENT INFRASTRUCTURE. SINCE THE REASON MAY BE PUBLIC SECTOR. UTHUKOTTAI-602026 EXCHANGE, KANCHIPURAM CIRCLE, THIRUVALLUR DISTRICT IS VERY VERY BAD. NO ONE WILL TAKE CARE OF COMPLAINTS AND NO AUTHORITY RESPOND YOUR COMPLAINTS. POOR POOR.

land line[protected] not working...complaint lodged..still not rectified

Dear sir
my land line number is[protected] line is not work last 2 months, am comlaint 198 and bsnl office in ramnad . no respond . please help and solve this problem

My residence phone no.[protected] is not functioning properly for the past 3 months with one or more of the following complaints. 1.Phone dead, 2.Not getting internet connection, 3.Phone noisy, 4.Not getting the ring for incoming call. I have made several complaints but all were in vain. Request urgent attention. A.Venkatachalam, AEE/TNEB, Vaigai Dam

I have put 3G booster Rs.601 on 23rd october 2012. I got recharge successful message but did not get data usage and amount got detected from main account.

For the three days i have called customer care 10 times.They have been saying it will be fixed but no response.

I went to Erode BSNL customer care and there i have met 5 officials and the last person said he will call back me after the problem gets resolved. But no answer from their side.


I want to escalate this to higher officials. There is no need of customer care if the service is going to be like this. And i strongly condemn this act of BSNL Service.

Sorry if i spoke harshly.I want the solution for my problem.

I am johnrose t, residing in thengapattanan, kk dist. since 17 yrs I have a BSNL landline service, phone number [protected].
It is with great agony that I wish to bring to your kind notice the callousness shown by your dept. Personnel.
1. For the last 6 month my telephone undergone line crossing problem and which is acting as lying dead and in spite of several reminders no action has been taken yet by your men.

2. During 1995 we took a landline connection, from painkulam exchange office they issued new phone, more than 15yrs passed they haven’t changed the phone, still we were using the same phone. Presently we like to exchange old phone to new because the faulted phone. It is really surprising that such an efficient department as that of yours is not heeding to our complaints. Please get the needful done without any further loss of time.


I feel confident of receiving a favorable and helpful reply.

Dear Sir,


My Telephone no:[protected] is dead for the past 2 days, Kindly rectify the issue and Kindly request for you clear the fault.

LAND LINE NUMBER :[protected] Dead

Dear Sir,


My Telephone no:[protected] is dead for the past 2 days, Kindly rectify the issue and Kindly request for you clear the fault.

LAND LINE NUMBER :[protected] Dead

I am ganesan phone no.[protected] using my bsnl landlines for the past 13 years, the line is faulty for the last six month i am very much dissatisfied with your service, i am just booking complaints for the last six months, i cant do anything more than this. i am very sure that i will not pay the bill for please check my using for six month no out going no incoming please check my account
bill name:ganesan.k phone no.[protected] in mayiladuthurai please immediate action

you should keep in mind to solhe problemve t

sir, how could i new the details of outgoing calls my landline phone on internet

[protected]

Dear sir
I request you that at our village bsnl telecome connection have fullyconnection r dead since one year no body take any action about the complens but our villager pay the regularly bill payment without the using bsnltelecome so pls take any action urgently against the our complane




Your faithfully
Dr. Ajay singh rao

Dear sir
I request you that at our village bsnl telecome connection have fullyconnection r dead since one year no body take any action about the complens but our villager pay the regularly bill payment without the using bsnltelecome so pls take any action urgently against the our complane my ph[protected] village borly
Thesil sanchor (jalore-sirohi Dist bsnltelecome)




Your faithfully
Dr. Ajay singh rao

LANDLINE DEAD FROM PAST SO MANY DAYS and NO ACTION YET TAKEN AFTER COMPLAIN GIVEN
please do smthing...

Respected Sir,

Our Factory (Invent Bio-Med Pvt Ltd, SEZ, Diamond Park, Sachin) land line complaint given at 198 compurized customer complaint on 11/07/2009. He give me Docait No.8334, 8336, but telephone coplaint not attend any person. so pls repaire our telephone as earlier possible

DEAR SIR,

WE ABOVE TELEPHONE IS NOT WORKING SINCE 20 DAYS AND WE HAVE ALREADY FILED COMPLAINT BEARING NO: B0675, TILL TODAY NO ANY PERSONS OF BSNL HAS ATTENDENT THIS COMPLAINT.ON MAKING NUMBER OF TELEPHONIC REQUEST ON FOLLOWING NO: 25461200, 25471087, 25463335, 2017, 4022, [protected], [protected], 25435858, 25435141 AND 25435555. NO BODY IS RESPONDING THIS COMPLAINT.

sir
our phone has a lot of importance in our office but unfortunately from last one week our no 2482301 is not working and is dead we made complaints on 198, couple of times but no one came to look in to the matter it has become a regular exercise for us to contact on 198 and get no responce u r requested to look in to the matted at earliest

Booked one new land line on 20/01/2009 consumer No. [protected] ref. no. 601520 still we have not received connection.

Rajendram p m

Sir
I had paid the bill of Rs 225/- dated 21/02/09 through Axis Bank Net Banking
While my account got debited of Rs 225/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 2448478 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address
thank you

Comments

31 days ago by Rajendran P M [send email]
Booked one new land line on 20/01/2009 consumer No. [protected] ref. no. 601520 still we have not received connection.

Rajendram p m

2 days ago by Gouri Girish Marathe [send email]
Sir
I had paid the bill of Rs 225/- dated 21/02/09 through Axis Bank Net Banking
While my account got debited of Rs 225/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 2448478 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address
thank you

Sir,
I had paid my Landline telephone Bill on line on 27th Feb. 2009. Due to some technical problems
I could not get the reciept for the payment, printed. Please arrange to make the reciept available to me.
The details of the payment

My A/C No. : [protected]

Telephone No : 2400439 ( Nallasopara )

Amount : Rs. 818/-

Payment through : SBI Net banking.

Date of payment : 27 Feb. 2009 at around 9.45 am.

kindly do the needfull.

My telephone 2251521 is dead since 3rd morning. I am staying at Sai Krupa Park Co-op. Housing Society Limited, Chinchpada Road. Please look into the matter and do the needful at the earliest.

Yours sincerely,
Prasad D Pillaii

My bsnl kalyan broadband uses details are not showing on bsnl kalyan inter net site. Hence I am unable to see my uses. Kindly look in to the problem in the site and solve the same please.

Ghanshyam
Tarapur, Boisar
[protected]

Sir

I have Not received my telephone bill from Last 4 month at my Present Address . I have to Take a Duplicate Bill form 5 km away from my Place my Phone No is 272473 ( Bhiwandi - Kalher ) Please needfull to us

Thanking You, We Remains
Your faithfully
Premier Nutracuticals Pvt Ltd.

Exchange Code: VNGR
bILL DT 6.4.09
TEL NO. 2480695
BILL NO. [protected] FOR RS. 2599/-
A/C.NO. [protected]

SUB : BILL PAID UNDER PROTEST

DEAR SIR,
IN MY CURRENT BILL YOU HAVE CHARGED ME FOR DATAONE MODEM CHARGES RS. 1600/- WHERE AS YOUR LEAFLET SHOWS THE OUTRIGHT COST RS. 1200/- WHY YOU HAVE CHARGED ME RS. 400/- MORE .
SECONDLY YOU HAVE ALSO CHARGED FOR INTERNET DIALUP CHARGE ON 4.4.09 RS.30.7 . THIS IS VERY SURPISE TO ME BECAUSE YOU HAVE CONNECTED MY DATAONE NET ON 28/3/09 WHY SHOULD I USE DIAL UP CONNECTION ON 4.4.09 BECAUSE DIAL UP CCONNECTION WAS DISCONNECTED IMMEDIATELY ON FIXING THE MODEM CONNECTION .
THIRDLY YOU HAVE ALSO PUT SERVICE TAX CHARGES OF RS. 92.85. ACCORDING TO ME THIS CALCULATION IS WRONG. THIS AMOUNT SHOULD BE RS. 79/- PLEASE LOOK INTO THE MATTER AND CORRECT MY BILL.
AWAIT YOUR FEED BACK ON MY ABOVE EMAIL ADDRESS.

THANKS AND REGARDS,
R.K.SHETTY

Sir

I have Not received my telephone bill from Last 4 month at my Present Address . I have to Take a Duplicate Bill from Bhiwandi office my Phone(EVDO) No is 294814 ( Bhiwandi - Kamatghar) Please send my telephone bill on Email

i am govt. servant my self had given my i card and my office letter that i am working in government deptt.
but i didn't get 20% discount on board band biil
my tel no.[protected]
con. no. [protected]

I have paid my landline phone bill through online for the first time on 27th may'09 . The bill money have been deducted from the bank, but still when i open the bill payment page it is showing the same bill amount and not showing any information that i have paid the bill. kindly send me the receipt of bill payment or provide me the information after how many days we r getting the receipt of bill payment
my tel ph :[protected]
consumer no: [protected]
kindly send me the receipt as 30/5/09 is last date

I have Not received my telephone bill from Last 4 month of Dec 2008 To May 2009 And Last Bill I Received bill date 11.04.09 amount showing Rs.0.00/- Went To Telephone Exch.And Removed Duplicate Bill Showing Old Out Standing Of Rs613/= Seme Bill Paid on 25/05/2009 they informed me you teliphone will start by evening But Till Tody Teliphone Not Started Working My
Tel. No.[protected] Pl. Forward as full Stement if any dues to pay.
Thanking You,
Sam Ent.
Hemant

I am received My telephone bill after due date or after 15-20 days latter of due date. Please send my bill timmely.

Dear Sir,

I have not received the telephone bills my present home address. I have take the duplicate bills every time on bsnl office. So, you are requested to kindly send the bills on my email ID.

And also requested to the bill amount send a mobile alert message.

Thanks & Regards

N.G.K. UNNITHAN

my tele phone no[protected] . i have broad band connection.. it is disconnected since last 3 days..
the service u have given us might not be minus those 3 days in ur rent...
i am regular bill payer...
so pls look it into matter...


looking towards a favurable reply...


Your's
consumer
pankaj churi

[protected]

My telephone no. 2325918 is not working for last one month. It is completely dead. Also, I have net through this phone. Both are dead. I have lodged my complaint to our Papdy Telephone Exchange - Vasai, but till date noboday attaind the complaint.
I request you to please look into the problem on urgent basis as I find extremely difficult to contact anybody at home on emergency basis.

.

Thnking you in anticipation.

Jayant Thakur,
Ram Leela,
Shri A.W. Thakur marg,
Near Girij Talao,
AT & Post - Vasai,
Dist. Thane

My telephone no. 2325918 is not working for last one month. It is completely dead. Also, I have net through this phone. Both are dead. I have lodged my complaint to our Papdy Telephone Exchange - Vasai, but till date noboday attaind the complaint.
I request you to please look into the problem on urgent basis as I find extremely difficult to contact anybody at home on emergency basis.

.

Thnking you in anticipation.

Jayant Thakur,
Ram Leela,
Shri A.W. Thakur marg,
Near Girij Talao,
AT & Post - Vasai,
Dist. Thane

I have made paymets of my last bill vie the internet thru my Citi Bank credit card on ur online bill paymet site, but my phone has been temporary disconnected... dnt know whom should i contact for the same
Pl help...

My telephone no-277875, 277876-both number not working last three week.i have lodged my complaint on purna bsnl zone and also 198 number.but till date not attending my complaint i request you please
look in in to my problem on urgent basis.

Mobile Number-[protected]

Dear sir
i am having an ADSL internet modem
but from last two months i m facing severe problems in getting connected to internet
and if the I-net gets connected it is disconnected evrey 2 minutes
i tried to contact the authorities in Ambernath exchange(Ladi naka exchange)but have not got any satisfactory response from them
whenever i contact exchange to lodge a complaint i get few other nos saying you have to call kalyan office and if we contact kalyan office we are again diverted to the same exchange
i am simply jumping from one table to another for getting my problem solved

i kindly request you to solve the problem as soon as possible

Best regards
Yateendra Shrivastava
[protected]

Dear Sir

I would like to inform that the Bill No.[protected] dated 7th June 2009 for the period from 1st April 2009 to 31st May 2009 was not received to me till 2nd July 2009. As such I had to get the duplicate bill and made the payment of Rs.1, 062.00 on 3rd July 2009.
On 8th August 2009 there was a call from BSNL as was a recorded message that "you have not made the payment and requested to make the payment immediately". Also I would like to state that the Bill for the period from 1st June 2009 to 31st July 2009 is not received till date.

sssssssssssss

Dear Sir,

I regret to inform you that I ame not getting my telephone bill by post on regular basis due to which am unable to make the payment on time i.e. before due date. For instance my telephone 2252714 has been disconnected in the month of June due to non payment for the month of April to May. the reason was that I have not received your bill on time and hence we had to approach your office for a duplicate one and made the payment. This is creating unnecessary inconvenience for me because to go and pick up a copy of duplicate bill is a waste of half day and since am working at Nariman point and therafter reaching office it is very difficulct for me. In view of the above I would request your goodself to make sure that the bills are reached each and every customer on time so that the payment can be made before the due date.

I would appreciate if you could look into this and do the needful. Also note that while checking the site the next payment is due on 28.08.09 but till now I have not received my bill

My customer number is [protected], Tel No. 2521119. I have not received the bill for August so far. Normaly the last date of payment is 30th. Can you please send me a copy of bill on my email ID.
Thanks

From:
"BiswanathPanda" <[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@bsnl.co.in>


Subject: Incorrect Billing, remainder No. -1


Date: Mon, 10 Aug 2009 21:19:00 IST
Cc: <[protected]@gmail.com>

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Date 10.08.2009
To,
B.R. Singh
P.R. Officer
BSNL Kalyan

Sub: - Incorrect billing in bill no -[protected] (Tel No[protected] for Home combo Plan 500C security deposit, free download/upload limit.

Dear Sir,
I am very dissatisfied with four billing procedure and customer service due to over charging in my telephone bill again and again. As per BSNL web site NO security for Broadband Connections upto 500 and Free Download/Upload limit -1.5 GB (1536 MB), but in your bill no-[protected] dataone security deposit charged Rs 500/- and free download/upload limit given 1116 MB (For total used 1248MB) & 132 MB charged as dataone usage charges for the month of June 2009. I met Mr. Jawali (At BSNL Virar), but he has no time & interest for my grievance, he only told give complaint in writing. I have gone to Virar & wasted my productive time on 29.07.09, but officer setting in office no time for my grievance.
Here I am attaching for your kind information
1) BSNL Home Combo Plans which I have download from BSNL website.
2) My telephone bill for the month of June 2009 (Bill No-[protected])

Total 5 nos of mistakes in bill no-[protected] (You can easily analysed after verifying bill details), it seems the billing officer in not trained and incompetence in his/her job and above mistakes are repeated again & again and no corrective action taken by higher Authority.

Please take corrective & preventive action on the subjects. I am paying the above unacceptable charges due to last date of payment is on 30.07.2009, so please adjust over charging amount in my subsequent bills.

For your kind information this is Reminder No-1 of E-mail dated 29.07.09.

Thanking You;


Biswanath Panda
Tel No- 2442489 / [protected]
[protected]@rediffmail.com







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Dear Sir,
Please analyze the following June 09, July 09 & Aug. 09 bill details and payment details. Give me your reply what are the competency crateria of billing officer.

BILL DETAIL OF JUNE 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL ONE INDIA


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16216 16398 182 0 0 50 132

Other Debit Details :
Charge_desc From_dt Amount
DATAONE SECURITY DEPOSIT [protected] 500 (MISTAKE-1) CORRECTED IN BILL
DATAONE RENT ARREARS [protected] 127 (MISTAKE-2) CORRECTED IN BILL

DATAONE USAGE CHARGES [protected] 116.84
Accessory Rent Details :
Acsry_desc From To_dt Amount
MONTHLY HOME 500 C [protected] [protected] 516.67 (MISTAKE-3, WHY INCLUDED DATE 31.05.2009 (RS-16.67) WHICH IS INCLUDED THE RENTAL FROM 01.05.2009 TO 31.05.2009)
180.0

132.0

0.0

0.0

0.0

516.67

743.84

110.47

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
1683.0

Amount Payable on
or before[protected] 1683.0

0.0

Amount Payable if paid after[protected] 1683.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT ONE INDIA COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 1683.0
Amount After Pay by Date[protected] Rs 1683.0

Coll Centre Reciept No
Date Cheque DD No. Date


PAYMENT DETAIL OF JUNE 2009 BILL :- AMOUNT PAID AFTER BILL CORRECTION RS 1043/- DATED 30. 06.2009


BILL DETAIL OF JULY 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL ONE INDIA


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16398 16552 154 0 0 50 104

Other Debit Details :
Charge_desc From_dt Amount
DATAONE SECURITY DEPOSIT [protected] 500 (MISTAKE-4) REPEATED OF MISTAKE-1, BUT COMPLAINT NOT ACCEPTED.
DATAONE RENT ARREARS [protected] 493 (MISTAKE-5) REPEATED & CORRECTED IN BILL.
DATAONE USAGE CHARGES [protected] 118.76 (MISTAKE-6) COMPLAINT GIVEN
Accessory Rent Details :
Acsry_desc From To_dt Amount
ANNUAL HOME 500 C [protected] [protected] 5013.89 (MISTAKE-7) REPEATED OF MISTAKE-3 (WHY INCLUDED DATE 30.06.2009 (RS-13.89) WHICH IS INCLUDED THE RENTAL FROM 01.06.2009 TO 30.06.2009)

180.0 (MISTAKE-8) CORRECTED IN BILL

104.0 (MISTAKE-9) CORRECTED IN BILL

0.0

0.0

0.0

5013.89

1111.76

608.69

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
7018.0

Amount Payable on
or before[protected] 7018.0

0.0

Amount Payable if paid after[protected] 7018.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT ONE INDIA COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 7018.0
Amount After Pay by Date[protected] Rs 7018.0

Coll Centre Reciept No
Date Cheque DD No. Date

PAYMENT DETAIL OF JULY 2009 BILL :- AMOUNT PAID AFTER BILL CORRECTION RS 6160/- DATED 30. 07.2009



BILL DETAIL OF AUGUST 2009

MPRK

[protected]

[protected]

1
Service Tax No. AABC B 5576 GST 136

Internet Duplicate Bill
Dial 1661, 1662, 1663 to get Bill information Over Phone


2442489
PANDA BISWANATH
A-9 NEW MAHAVIR DHAM
ACHOLE ROAD
NALLASOPARA[E]
VASAI, THANE 401209
NON-OYT GENERAL BFONE 500C/1000C FOR DATAONE


[protected]


[protected]

Rental From[protected] To[protected] Calls From[protected] To[protected]
Previous
Meter Rdg Current
Meter Rdg Metered
Unit Debit
Unit Credit
Unit Free
Units Net Chargebale
Unit
16552 16766 214 0 0 175 39

Other Debit Details :
Charge_desc From_dt Amount
Late Fees for payment after due date [protected] 18.91 (MISTAKE-10) I COULD NOT UNDERSTAND ATTITUDE OF BILING OFFICER FOR CHARGING LATE FEE FOR ON TIME PAYMENT FOR THE MONTH JUNE 2009 IN TEL. BILL OF AUG. 2009. (PLEASE SEE ABOVE PAYMENT DETAIL OF JUNE 2009 BILL)
DATAONE USAGE CHARGES [protected] 0
Other Credit Details :
Charge_desc From_dt Amount
RENTALS REFUNDS WITH S-TAX [protected] 0
0.0

39.0

0.0

0.0

0.0

0.0

18.91

4.02

0.0


AERA MANAGER, MAHESHPARK
DESGN NATURE OF COMPLAINTS TELE. NO.
62.0

Amount Payable on
or before[protected] 62.0

0.0

Amount Payable if paid after[protected] 62.0


Kalyan Telecom News


KALYAN TELECOM DISTRICT BFONE 500C/1000C FOR DATAONE COUNTER FOIL
Exch
MPRK Phone No.
2442489 Bill No.
[protected] A/C No
[protected] Bill Date
[protected] Pay by Date
[protected] Amount Before
Pay by Date ( Rs ) 62.0
Amount After Pay by Date[protected] Rs 62.0

Coll Centre Reciept No
Date Cheque DD No. Date



I AM VERY MUCH DISSATISFIED FOR THE ABOVE 10 nos OF MISTAKES BY BILLING OFFICER AND NO CORRECTIVE ACTION TAKEN FOR REPEATED MISTAKES BY HIGHER AUTHORITY. ALSO MY COMPLAINTS NOT ADDRESS BY BSNL PUBLIC GRIEVANCE OFFICE, EVEN REPEATED COMPLAINT GIVEN BY ME THROUGH LETTER & E-MAIL.

Sir
I had paid the bill of Rs 110/- dated 16/10/09 through SBI Bank Net Banking
While my account got debited of Rs 110/- but in the mean time the session got
expired and I couldnot get the receipt of the payment
My Telephone No 262040 and a/c no is [protected]
I request you to please send me the receipt through this E-Mail address.
please do the needful.

thank you.

Personal — BSNL KALYAN BILL NOT PAYABLE BY NET BANKING

LAST FOUR MONTHS I HAVE PAID BSNL KALYAN BILLS ON LINE, BUT FOR THIS MONTH I AM NOT ABLE TO PAY THE SAME ON LINE. WILL YOU LOOK INTO IT.

My fathers telephone No.2420348 is not working.

I had paid landline telephone no 2695819 bill for the month Jan 2010 Rs. 574 thro' BSNL Kalyan Bill_pay . with following reference

Bank : Axis Bank

Transaction Reference Id : MUTI[protected] dated :[protected]:18:02

Still above month bill shows as unpaid, I request you Please check and update the transaction

I had paid landline telephone no 2695819 bill for the month Jan 2010 Rs. 574 thro' BSNL Kalyan Bill_pay . with following reference

Bank : Axis Bank

Transaction Reference Id : MUTI[protected] dated :[protected]:18:02

Still above month bill shows as unpaid, I request you Please check and update the transaction

Usually I used to pay the bill ON Line, but this month is not available in the site. So I couldn't make the bill for the same. If any changes are in the web site where I can make the same please let me know the same.

since few days I am trying to open the site online payment. But unable to open. It is difficult topay the telephone bill online. BSNL Kalyan verify the same and do the needful

My telephone no. is [protected] having internet connection. But every time the BSNL link is disconnected. Every Friday & SAturdays the link is not getting. I am payment telephone bills promptly. WhyBSNL authorities are not not taking any steps to give satisfactory service to its subscribers. MTNL are giving a good, prompt and satisfactory services to its subscribers. Please arrange to giver good service

Ref No :- Tel. No.273150 C.A. No.[protected] Name: Modern Sales
Agency, B-1, Jai Mata Di Compound, Kalher Village, Bhiwandi.

Dear Sir,
Our telephone connection is dead since from January 2010. And we are still receiving your monthly bills regularly. And we are paying that regularly through ECS system.
We want to know if you are not giving service to us then why we pay your monthly bills.

To,
General manager,
Bsnl, kalyan telecom (Maharashtra)
10 july 2010
from,
john Philip dsilva
holi, vasai(w)-401201 thane
Ph no-2320931
Mobile no-[protected]
Account no-[protected]
Customer id-[protected]
My landline phone is still dead inspite of complaining to every manager of bsnl for 1 month inspite of complaining to the 198 toll free number no one has bothered to even come and check.not a surprise I expected this kind of service from bsnl.but I will write this complain on every blog on the grahak manch website .
As I told my father has been operated for heart pacemaker and he cannot use mobile phones.so when he is sick landline is the only means to contact me.if there is medical emergency and he cannot contact me I will hold bsnl responsible for this.

Respected sir,
I john Philip dsilva want to lounge a complaint with you since my land line telephone for bsnl landline is gone dead for last 28 days . The complaint is already registered on the call centre as well as the 198 number for almost 28 days now .After registering the complaint on 198 number also no one comes from bsnl to help it is not only this time but every time I register a complaint on 198 number no one from bsnl is bothered ro even check . but if you give 50 rs to lineman the work is done within a minute. previously there were a few of my neighbours also had their phone dead like me for 28 days but now their phone is working. Because they had complaint to the general manager of bsnl through internet. But my phone is still not working. I am a retired government employee and my age is 75 now and also I have been operated for heart surgery (pace setter)for 10 years now. So my doctor has told me not to use the mobile phone. I can only use the land line phone as per doctors instructions. But bsnl phone is always dead in my house my son goes to work for night shifts god forbid if I get an medical emergency in night time I have no means to contact the doctor in the night. I also give good business to bsnl since my bill is always more than 900 rs per month. And I have always pay my bills on time so I don’t understand why when my phone line goes dead it is not repaired on time. The workers or line men from bsnl come and tell me that it is a technical fault from the exchange and go away and never come back. I am a senior citizen of india who has retired from mazgoan dock ltd company that was also a central government company but I never worked in this manner I always did my work sincerely.
I don’t understand what is wrong with all the government companies that is why all the private companies are taking advantage of it and there will be one day when all the government companies like air india, bsnl will close down. So this Is high time to take action and tell your workers to be on their toes or else they will be left with no job on day. I think since my phone is not working for almost a month now I should also not be charged for my monthly bill. I will also forward this complaint to grahak manch (consumer forum)from my side to get a immediate reply.
Hope so bsnl will help atleast this time.

I AM NOT GETTING YOUR BSNL TELEPHONE BILL ON INTERNET SEVICE AS YOUR KALYAN BSNL SITE IS NOT WORKING SINCE VERY LONG TIME PL PROVIDE IT AS IT REQUIRE FOR ALL YOUR KALYAN CUSTOMER & PLEASE SEND MY TEL BILL ON INTERNET MY E-MAIL ID IS AS FOLLOW deepak_gadkari @ yahoo.com MY TEL NO:[protected] CUSTOMER ID [protected] PL SEND BILL FOR AUG-10 & SEP-10 AT AN EARLIEST THANK DEEPAK

Dear Sir,

I am customer of WLL, PH. NO.205167,

My Number gets disconnected every month inspite of payment of regular bills,

there is NO Proper communication channel to register the complaint,

Lastly i learned from Mr. Sangilkar, this number was earlier used by some other customer & his dues

are yet to be settled, hence I am facing this problem,

even today 2 Dec 2011, the phone is disconnected again.

Could you resolve this issue once for all . or even issue a new number if be needed.

thank you



Kishor Pawar
[protected]
[protected]

Dear Sir, My land phone[protected] Kulapully exchange, Palakkad district, Kerala) is not working from 12/9/2011 onward, and i have been paying my telephone bills since that month. My broadband connection was working in this period of time, but it was a prepaid service. I had to pay my bills without even enjoying my free calls for ensuring the proper working of my broadband service. I hav registered a written complaint on the exchange's complaint-book on the same day. So i have requested the JTO of the exchange for a rent rebate of the amount I hav paid for the last few months. So i humbly request your kind attention in this case

My telephone no 2899365 is dead from 7th february. I lodged comlaint on rajendra nagar exchange and computerise complaint. but till date no above same.

Dear sir,
My telephone[protected] is dead for the last few days. Please do the needful.
My address
122, Elysium, Dream Paradise layout, Basapura Road,
Electronic city post
Bangalore-100

Thank you

Dear Sir,
I have tried to book ticket by IRCTC Web from BDTS to Jodhpur in Ranakpur EXp . on 29th may 08 for 30th May.
After make payment there was connection error & I dont got my ticket. When I checked My A/C balance they have deducted money Rs.2697 without giving ticket. I call IRCTC Help line they told me to wait for two days. On 1st June when I checked my statement there was another deduction on Rs.2697 on 30th May08.
On 2nd June they deposited Rs.2697 which was deducted on 29th May. But still I am waiting for RS.2697 which was deducted on 30th May08 without any transaction.
My IRCTC ID is eng_kushal
Please do the needful.
Regards,
Kushal Singh
[protected]

dear sir,
my telephone [25701849] is dead for last one day please do the repair work
no 3 rajanna building
egipura viveknagar post
bangalore - 47
Thank you

sir good morning my telephone no is[protected]hai
lakin us me dial tone to aa rai hai par na to koi phone aata na hi gata hai koi bill bhi panding nai hai .no mere papa ke name se hai Sh Om Parkash Hai Barara

****kindly attention plz:-my 2413088 my phone is dead with in 4 days plz sir just u check it now & plz plz solve this problem thanx...

Dear Sir,

My Landline Phone No.[protected] is not working since past 1 month.
Hope for quick and positive result.

Thanking you,
waseem shaikh

BSNL Landline — Telephone dead since two months...

Dear sir,
my landline is dead since two months, i called up your department people n filed a complaint several times by far..almost everyday, but no response..these people r making excuses everyday..inspite of paying my bill on time im facing such an inconvience. My tel no. is 24001821.., plz take immediate action on this problem as im suffering a lot..i even went personally at Attapur branch, but there was nobody in the office..which was quite shocking..calling from my mobile everyday is costing me so much, i kindly request you to take relevent action on your department people for not taking any action on my complaint. I request you once again plz do something as im suffring a lot.
Thanking you,
yours faithfully.
24001821

sir my telefone no is[protected], it is in allahabad, has been dead for several days plz do something, so that it start working

dear sir
my self mayursinh from baroda i m using bsnl landline phone in this year i m use this number for only 2 months other 10 months its ded sir plz help me out plz sir do sumthing for me at still present its ded sir my addrase is shop no 2 tushi dham complex tulshi dham char rasta manjalpur baroda and my land line no is[protected] thanks sir

Dear Sir,

My Landline Phone No.[protected] is not working for today morning Hope for quick and positive result.

Thanking you,
owes

My Land line phone No.[protected] is dead/ not working properly for the lst 6 months excepting few days and few hours ) This can be verified from my telepone bills (.) several computerised as wellas written complaints have been made with the BSNL Authorities at Shastri Nagar, Meerut but no action taken by the BSNL

N.a — Landline dead

I have booked a complain on Docket no I 7839 almost a month back with Calcutta Telephones as my landline[protected] went "dead" from the same date. No repairing has been done till date (25.11.8).Now a days this type of irresponsible service to the customer is not accepted. In future there will be no option but to switchover the same to other service providers.Could you pls extend any kind of help to repair it as fastest as possible!

Dear sir,
My telephone[protected] is dead for the last 2 days. Please do the needful.
My address
# 3307 Sec-21D Chandigarh

Dear Sir,

My Landline Phone Number[protected] is not working from last night, Please do the needful.

Thanks & Regards
Bhavesh

Dear sir,
My telephone[protected] is dead for the last 4 days. Please do the needful.
My address,
13, Jawaher Society,
Near Bombay Market,
Surat-395010.(Gujarat)
my complain no 42918

To,
BSNL,

Sub: landline No.[protected] is out of order since from eight months.

Sir,
This is to bring your kind notice that my Tel: No. 2347103 is out of order since from eight months. Number of times, I made the complaints but the problem is not rectified till date .I therefore bringing in your kind notice so that the problem may be solved at your earliest. I am also facing problems in BSNL broad band connection and lot of monetary loss has been incurred till now. It is therefore to look into the matter and issue orders to appropriate person so that the problem may be solved.
Thanking you,

Dear Sir,
my landline no[protected] is dead; plz do the needful

Dear sir,
My telephone[protected] is dead for the last few days. Please do the needful.
My address
baba farid nagar, bibi wala chowk, house no 16463, street no 2
bathinda


Thank you

duplicate bill for the month of 01.02.2009 to 31.03.2099
my phone number[protected]

Dear Sir,

My Telephone No. is [protected], and Kandassamkadave Exchange, since one week the telephone was not working, we had complaint for many times and action was not taken yet, please note that every time when the mosoon started we will face the same problem, and the tecnecial will come and repair the problem, after a week or a month will be the same problem.

I would like take this opportunity to say thanks for your brilliant service and cooperation, at the same time i hope that i will get solution as soon as possible for ever.

Thanks

My Address is

P. A. Siddiq
Panikkaveettil house
P.O. Padiyam
Muttichur
Trissur DT. pin. 680 681
Kerela South India

Dear sir,
My phone no: is[protected], it is in road #12, Banjara Hills, hyderabad-500034.has been dead for two days, please do something, i want my connection back ASAP.

Thanks & Regards,
pavan.

sir my phone no is[protected].it is dead so pls do the needful
my address s.s.verma 950d railway traction colony t.p. nagar
kanpur

thank you

Dear Sir,
Today suddenly when i am calling somewhere that computer tell ur bill is not paid so ur telephone temporarly dissconnected my telephone no is 2706700 but in this case i have check no bill amount pending from my side still 156Rs. something amount pending that last date is 28-05-09 sir please solve my case.

Dear sir

My telephone 26654075 is dead from past 20 days. I have complined twice, nothing is been done yet. kindly do the needful

shetty

My Telephone No 2533322 is not working. If anybody calls to this no, getting message "this telephone number does not exist." I am residing in Ernakula, Kaloor. Address is 44/2014, Ashoka Road, Kaloor, Kochi 682 017. Kindly do needful immediately and allow me to use your service without interruption.


Awaiting to hear from you.

Thanking you
Yours faithfully,


Linsong P Varghese

My BSNL Landline wiring is so poor that in the rain reason, it always dead.
i always complain many times but after 2-3 days.. it again dead after connecting.
Please Help me, I am very mentally disturb from BSNL behaviour.

LandLine No.[protected]
Name - Jamshed Ali (Advocate)
PO Kairana, Distt - Muzaffarnagar, UP - 247774

To whomsoever it may concern

We had complained few days back saying that our BSNL Land line telephone is dead and to resolve this problem as soon as possible. Our complaint number is 9624a. Please consider the matter most urgent and do the needul.

Thanks & Regards,
Pramod

Dear Sir,

My telephone[protected] is dead for the last few days. Please do the needful.
My address
Plot 125, Flat 5D, Gaja Lakshmi Apts.,
Kalayan Nagar PIII, Nr. Moti Nagar,
Hyderabad - 500018

BSNL — Telephone dead since two months

My self Jagdamba prasad residing in C-443, Brij vihar Ghaziabad my telephone no 2628466 has been not working since last two months. I have complaint so many times and personally meet to SDO at Shadhara border but no action taken. As per SDO on 07-06-09 number has been changed and with new number 2641466 and it will activate with one or two days .

Regards,

Jagdamba prasad
C-443,
Brij Vihar
Ghaziabad (U.P)

Dtd[protected]

Dear Sir,

I have BSNL landline telephone no.[protected].but problem is my phone not working from last two months.I have already register my complaints in your care center. but my complaints is as it is. Kindly resore the said facility as erarly as possible.

Thanking you,
Deepak gandhi
1/73C kale ka taal
opp. r.b.s. college
agra
[protected]
[protected]

telephone incoming ring is not coming
Dear Sir,

I have BSNL landline telephone no.[protected] .but problem is my phone not working from last two months.I have already register my complaints in your care center. there is no response from any person
on your BSNL.Please solve that problem as soon as possible

Thanking you
PENUBALLI SIVAPRASAD
GANGAPATNAM (POST)
MYPUDU (VIA)
INDUKURPET(MD)
NELLORE(DT)
telephone no:[protected]
mobile no:[protected]

Telephone dead since two months...
Dear Sir,
my landline is dead since two months, I called up your department people and filed a complaint several times by telephone almost everyday, but no response..these people are making excuses everyday..inspite of paying attention of my telephone, which is very much inconvenience to me as I have to contact my relatives fromt time to time. My tel no. is[protected] of Nagrakata, Jalpaiguri District, West Bengal.., plz take immediate action on this problem as im suffering a lot.. even I tried several times through telephone with SDE of Banarhat Telephone exchange and he assured me that there are some cable fault is there. It will be ready by one or two day's time but then 7 days has passed which is quite shocking..calling from my mobile everyday is costing me so much. I shall request you to take relevent action on your department people for not taking any action on my complaint. I request you once again plz do something as im suffering a lot.

I am working in an internationally reputed tea research organization which is located in a backward place. I have to contact so many people. Being a secretary of CAO of my organization, I have received so many calls from the tea industry of North Bengal.

Thanking you,
yours faithfully.

Kishor Kumar Mangar
[protected]

Sir,

I am the consumer of BSNL landline No[protected]. Last 4-5 days it was totally dead. There is no response, whenever we are trying to do a call from Pune or elsewhere.

Please do needful at the earliest.

your's sincerely,
Chhetri

BSNL Landline Complaints - TELEPHONE DEAD
View all BSNL Landline complaints
BSNL Landline
Posted:[protected] by BHUPENDRA CHHETRI Send email


TELEPHONE DEAD
Sir,

I am the consumer of BSNL landline No[protected]. Last 3-4 months it was totally dead. i compailant my bsnl exceng laxmangarh for 7 time but not response.

Please do needful at the earliest.

your's sincerely,
vikas

RESPECTED SIR,
Our land line with no 27861189 is dead since 3 days.kindly take some action.THANKING YOU.

i have given complint for my landline no:[protected] through 198 .
my compliant no: is [protected].please address my problem.

SIR

OUR LANDLINE WITH NO.25236605 IS DEAD SINCE 10 DAYS NUMBER OF TIMES I REGISTER NO RESPONSE PLEASE DO SOMETHING

My Land line phone No.[protected] is dead/ not working properly for the lst 2 months .This can be verified from my telepone bills (.) several computerised as wellas written complaints have been made with the BSNL Authorities at Transport Nagar, Meerut, but no action taken by the BSNL

sir my number[protected] is dead for the past 3 days. please do attend that one at an earliest.

sir my number[protected] is dead for the past 3 days. please do attend that one at an earliest.

Dear Sir,

My Landline Phone No.[protected] is not working last 2 Days.
.

Thanking you,
Amarkant Gupta (Advocate)

Please remove my complaint regarding Telephone Dead with telephone #2533322. Also remove this comment also from your site.

I am a customer of BSNL for past 10yrs. Recently my phone is dead.Though i repeatedly complainted no one responded properly. Even JE concerned promised me a week ago to rectify prob. in 2-3 days.Still presently i am facing the same problem. My land line no.[protected]land line & internet750rs plan)Please concern as we have to pay bill though the no.doesnt work.

SIR

OUR LANDLINES (IN AARANI, TIRUVANNAMALI DISTRICT) WITH NOS.[protected], 227693, 229693 ARE DEAD SINCE 3MONTHS. WE HAVE COMPLAINED FOR NUMBER OF TIMES AND HAVE REGISTERED, NO RESPONCE. WE HAVE BEEN PAYING OUR BILL SIMPLY. PLEASE DO SOMETHING

Our phone[protected] is dead for the last 6 days. please look into that ASAP.

telephone incoming ring is not coming
Dear Sir,

I have BSNL landline telephone no.[protected] .but problem is my phone not working from last two months.I have already register my complaints in your care center. there is no response from any person
on your BSNL.Please solve that problem as soon as possible

Thanking you
B.Srinivasulu
B.V.S jewellary
Telephone no:[protected]
Mobile no:[protected]

I HAD TAKEN BSNL LANDLINE IN THE MONTH OF AUG 2010 FOR MY OFFICE AT WADKI ,HADAPSER FOR THE FIRST TWO MONTH THEY HAVENT SEND ME ANY BILL. THEN THEY STOP MY OUTGOING CALLS EVEN BEFORE I HAD WENT TO THE HADPSER EXHANGE FOR THE BILLS THEY SAID THE HAD SEND IT WHEN I DEMANDED FOR THE BILL THE GAVE ME THE BILL OF RS 1670 .I ASKED THEM FOR WHAT THEY HAVE CHARGED IT BUT IN RETURN THEY TOLD ME TO GO TO BHAVANI PETH EXCHANGE AFTER GOING THERE AND CLEARING ALL THE DUES ON 15/2/11 THEY TOLD ME IT WILL GET START WITHIN TWO DAYS BUT TILL DATE IT HAVENT BEEN STARED
SO PLS DO THE NEEDFUL

Dear Sir or Madam
I am Rama Krishna Reddy in Maniganahalli(V&P), Srinivaspur (T), Kolar (D), Karnataka
landline not working
i have 1 bsnl landline phone number...[protected]Aroutoke exchange )
they are not working from 12 dayes .
i have called their customer care no. but they dint gav no response.
Thanking you

Sub: Complaint comments
espected Sir,

I am Samrat Mukherjee. I would like to inform that I have complaint for

a bsnl landline connection in kharar Exchange area on 10.04.2011. But I am very unfortunate that still now kharar exachange no action. In this couse we have suffaring still 1.5 month.Here Exchange Head mr. barman has ruf atitude they told i dont know anything's.
So , i request you that take necessary action very urgent
Thanks,
Samrat Mukherjee(On behalf of Purnima Ghosh Consummer No-A010842)
Village + Post - Kharar
PS - Ghatal,
Dist - Paschim Medinipur,
Pin - 721222

Dear Sir

This is to state that our telephone no[protected] is dead since last month .We are facing lots of problem so please do the needful to the earliest

Thanking You
Yours Truly
Kimaya Techno Services

MY TELEPHONE IS DEAD TEL NO.[protected]

MY TELEPHONE IS DEAD FROM LAST TWO YEARS TEL NO.[protected]

i am a bsnl customer, my land line no . is [protected] . my phone is dead from 12 days and i have registered my complaint 8-9 times but no action has been taken yet, even i contacted the bsnl comp. nodal officer but there's no response till now. my complan no. is[protected]. i want to register a complain through BSNL indore division .
Please take necessary action to rectify the compliant at the earliest.

i am a bsnl customer, my land line no . is[protected] . my phone is dead from 4 days and i have registered my complaint 2-3 times in[protected], but no action has been taken yet. Please take necessary action to rectify the compliant at the earliest.

Our land line no.[protected] was completely dead since saturday i.e.,19.01.2013. Kindly rectify the same immediately SV KRISHNA REDDY CELL #[protected]

Dear Sir,
I am BSNL customer since 2005 after my retirement from Army.My telephone No 2552484;which is dead since first week of February due to digging of road by NMC people there by damaging the telephone cable .I have lodged a complaint vide docket No [protected].I am in regular contact with SDI Dharampeth to know the status of my complaint;and I am getting status as :-Technical work in progress.I personally visited SDI;Dharampeth office on 12 March 2013 and explained him about my complaint.He has communicated me that the work is in progress.Sir please consider my plight as my land line is dead;my Broad Band is dead and I am suffering due to lack of land line and Broad Band.It is now more than ome month the service by BSNL has failed.
My sincere request to you for personal indulgence of some senior level official to look into the matter and resolve this serious failure of service.I hope my request will be positively looked into on priority.If it is going to take long time please give me alternative service like wireless phone or any other mode deemed fit by BSNL authorities.
Looking forward for your early positive response to my complaint.I am not blaming any BSNL official in my complaint.
Thanking you.
Your&#039; Sincerely
Col(Retd) V N KAPRE
CHITRANGAN;147;GOKULPETH: Nagpur 440010 mobile No [protected]

Res sir/mam
i have booked for a new broad band connection in our nearest BSNL office on march 8.i have been told that they were out of stocks and it would take nearly 20 days for the new connection.till date i didnt get my connection and the response is not proper when we ask for the new connection.we as customers also understand ur postion and have waited so long.please do take it as a request and take necessary action.
A.Arun
1c, type 3, block-20,
neyveli township,
cuddalore dist.

I have taken bsnl brodband (home250)before 3 month.Bsnl take a month for conection.First bill 828/- and second of Rs4651/-.Then also I cant chack my useags till now!They give me a simple password(password)which not works. Bsnl is having a plane 750/- in which they offer unlimited up load/download! Then for 20gb how can they ask 4651=00. Any logic?

BSNL — users name not being provided

it is realy with great pain and disappointment i am forced to write this mail. i had applied for a broad band connection a month ago. with lot of requests to the concerned bsnl office things were installed at my place in piece meals. now after the lapse of one months period the whole show is stuck up by not providing my user name by bsnl dept.
BSNL has not perhaps woken from its slumber, they are to be informed that the world has progressed. when asked for the users name i am told time and again that the usersname has to come from banaglore . i dont know where the banagalore in their thought is. things are flowing with laser speed now a days and my user name is not able to travel the distance.
it is my humle request with the authorities that the telephone along with the modem may please be removed from my place so that i can approach some other service provider with better service.
thanks.
akticku
g-346, ( HIG) gaziabad up .
tel no 2840925

Dear Sir,
I am staying in Chunar Disst Mirjapur (Uttar Pradesh)& Phone No. [protected]
My broadband connection is not working I submit an application in 13 march 2009 & after 12 day I get username & password but it is not working already I cheeked in our Chunar B.S.N.L Office but they don’t know what’s a problem because our B.S.N.L Mirjapur office don’t have Technical people.

Nitin kumar verma
gola bajar Chunar

Mirjapur ( Uttar Pradesh )

Phone No. [protected]

i am using bsnl 500c plan since this month 9 june 2009.
i am not able to use or login in to my bsnl mail account it say wrong user id and password?
i had changed my password in both portal and broadband id.
i am able to access both portal and broadband account with same username and password but not able to access only mail account.
so plz help me out.

we are posting complaints on this forum faithfully in the hope of our problems to be solved but what is this nothing is happening.
is this a time pass forum or what.

i am unable to see the usage. bsnl saying that user name and password are wrong so how can i know username and password

[protected] this number call details

sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address

Dear Sir
I am not able to see my data usage. I tried number of ways to do this. May you please guide me ???

Dear Sir,
I not able to see my bb usage, I tried many ways to see usage.
Now this is too much, so many days are passed but the problem is still.
the problem is faced by large number of people
please notify this problem and remove as early as possible.
Thanking You.

sir,
i am not able to see my usage position of broad band bsnl. my phone no is[protected] can you guide me clearly

sir i need to find out my account details that is how much i utilised the broadband connection..through the website dataone.in i gave my user name and password after clicking ok button it is showing a message that it cannot be shown..wat should i do now sir

I have visited your Porur Exchange several times for giving Login Id and
Password. Every time i have been told that it will given to you in the telephone.
Till date I have not received. For the last tgwo months my usage is more and
i have been billed more.

i have applied for additional static ip.but i did not get it yet

Eventhough u cant see ur Data usage on dataone.in, which i do experience, dont believe in the MEter shown

Download DUMeter from net, for which the trial is free for 30 days, it generates chart, hourly report, daily report, weekly report, monthly and yearly reports too.

so this is damn good than the BSNL meter

even u can show this as a proof for overbilling,

hav any queries,

contact me @ 007.[protected]@gmail.com

your frnd,
Nitesh.

hello sir...clearly show me the details of my account in my bsnl broadband... can u give a clear site for this problem

iam new subscriber to braodband internet connection 750plus plan
and i have paid Rs 2500 on 4th Nov 2008
and my phone number is XXXX2049
and my order number is CG37188

and till now today as 19th of Nov 2008 they has not installed any internet connection

Please take action onthis report who ever is this concern to

Dear Shri Misbha Uddin Aghapura, MD, Broadband.

I have been informing about the falut in broadband connection with the J.E, Shri Venu of Malkajgiri (Hyderabad) region for the last one week. But he denies to send his workers/engineers with one pretext or other. He strait away denies to come to see the fault at home i.e., where connection is installed with the land line telephone. He tells that the fault will be corrected through telephone. Please advice the said JE to keep my broadband on line immediately. Please enquire the matter and action may be taken immediately to avoid bad name on your department. My telephone no.[protected]Connected with broadband)

dear bsnl broad band staff manager

i have the connection of bsnl broad band but is not working properly

i request to u take action on it

[protected]

Dear Sir,
This Is From Dr.Joshi
I am old customer of BSNL since 2006 regulare paid without any delay & having BROADBAND CONNECTION also.

my phone no. is[protected].

Since one week My phon is not working -dead, day before yesterday it has connected & now its working but Broadband Internet is not working
I was try to call customer care but there is no response (1500, 198)except Toll free no.[protected],
3-4 times communicated with CC, Mr Rahul, Mr.Sagar ... Good Response from all CC but they could not solve my problem
Lastly I gave call to[protected] Mrs. Laxmi recived my call Reg.My broadband connection she said she had reset my password but still it has not solve.

Note :-I have been informing BSNL CC That my Mrs. & me both are working & if any BSNL exicutive want to visite my home to solve internet problem
they can come, most wellcome but before 12 pm we will be avialable.

This is request please resolve my Internet problem ASAP & Please deduct service charges for this month bill coz morethan 1 week problem with bsnl BB



Regards
Dr.Joshi.G

Dear sir/madam,
I moved to sri Krishna nagar colony, chintalakunta checkpost, L.B. Nagar, Hyderabad, 5 months back. After moving here i tried to take BSNL broadband, and came to know from the BSNL authorities that the wires are cut off for this section. Its been 5 months and till today the service is not restored. Many people 've complained but till today no action 've been taken. It has come to out notice that private internet operators 've cut off the wires and the BSNL autorities are bribed for not restoring the service so that they can establish themselves. Can you please take this complaint and restore the service as quickly as possible because the people are suffering a lot.
Thanks and Regards,
Sarath Tamma

My Landline no. is dead for last 15 days. No. is[protected]

My BSNl landline at home 2341 4573 is not working properly (It is too noisy and cannot hear properly) since 3 weeks. Kinldly arrange to fix the problem.

Hi all
My BSNL Landline instrument is not working properly and i have been raising complaints many time, but have'nt got any response. Even i have visited and met Exchange manager he also not able to understand the problem, please let me know to whome shall i contact for this problem.

In my landline i can able to make local calls but not the tollfree numbers, even bsnl complaint also i can't. Ex the number 1800***** etc and bsnl 1500 these numbers also i cannot dails when it ask for dail 1 for english and 2 for kannada when we dail 1 it says invalid entry and even when it ask to put our phone number dail then it reply wrong numbers.

My landline number[protected] outgoing and incoming calls are being locked for not paying bills. Although I have made payments prompt and much earlier than the due dates. I have all receipts of payments with me.

I made complaints with the Joint Engineer, Online Website and calling 1500.

5 Men from BSNL came to my house for an unreasonable checking of the wires. I donno whom to blame for this ideocracy.

My landline number 24454251 is dead for the past 4 days.

Hi,
I am S.P.Limbu residing in Dr. A. S. Raonagar having this bsnl connection from past 10 yrs.All std services are barred on the phone without any specific reason known to me. Pls get back on this regard orelse I will have to surrender my phone since i am facing a lot of problem. Pls take a note of my phone#[protected], I hope my problem will be solved as earliest as possible.


Thank,
S.P. Limbu

there is a call on my land line which is bad for my family and the caller tease my family so i wanna information about the caller please give it to my email address thanks

My telephone No.[protected] is not working from last 10 days the complaint was already lodged to 198. BUt so far no resonse. The broadband is also not working. The answer given after enquiry is cable fault.

Please look into the matter at the earliest

my landline no is[protected] and my name is norat mal balan. I applied for sifting my landline on date[protected] with all document but did not sift my landline by BSNL office CHURU. When i contact bsnl officers and staff then they did not action on my application on from[protected] to 6-7-2009.
they did not give any response and missbehave on it. so i am not satishfied to your service.
kindly reqest to dissconnect landline number.

My telephone number is:[protected] is not working from last 15 days complaint was already filed in particular exchange office staffs, but there was no response..

Please look in to the matter earliest

[protected] land line number is continuously fault. very poor customer service in
ARUVIPPUMRAM EXCHANGE please

my telephone number not wrking from last 30days complaint was alredy registred in particular exchange.but there was no response... complaint telephone no:[protected]

My landline no, [protected] is not working since 11, 9, '12. Several booking of complain at 198, has no effect till 17.9.'12,

BSNL — Connection error

My landline is giving error in connection cause of that my broadband is not working !!!
plzzz pay kind attention to it . . . my examzzz r on the head !!!
No- [protected]

sir

my connection is not working
no. is [protected]


sl tiwari

comments

comments

sir,
i want my detailed bill from 1.03.09 to 2.06.09 urgently, so pls send immediatly, my number is [protected]

thanks

sir,


i want detailed bill from 1.05.09 to 21.06.09 urgently, so pls send immediately, my number is [protected]

sir,

i want 2 knw my call details 1.05.09 to 21.06.09 urgently, so pls send immediately, my number is [protected]

sir'
I want my detailed bill for my landline connection to the no:[protected]

bsnl cell prepaid bill detail for mail thanking you

Sir i watn the bill details [protected] jun-09 to aug 09 Pls send me the datiles

Can i get the bsnl cell prepaid bill detail if so plz let me know the procedures

Sir,
i want 2 knw my call details 1.08.09 to 11.10.09 urgently, so pls send immediately, my number is [protected]...

i wanted to know my detailed bill of my land no:[protected]

sir i want my bill details 10.12.10 to 10.01.11 urgently sir...my number [protected]..pls send bill detail in my mail id [protected]@gmail.com

sir, i want my detailed bills from 1-4-2011 to[protected] of my mobile no: [protected] urgently ..pls send the bill in my mail id [protected]@gmail.com

Dear Sir,

Can I get a detailed bill on this number [protected] from 01.06.2011 to 06.10.2011... please send the details to [protected]@gmail.com or [protected]@gmail.com