Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Re tel 2432110 i have complained several times to Gm office and S D O aswell
The tel has been out of order for two moths since April May e but recd bill
It was requested for rebate for the bill since tel did not work
Again one bill recd which was paid
For the last 15 days the tel has been disconnected for non payment when the bill has been paid and waver has been sought for the period the tel did not work
Pl advise so that the tel may be surrendred

Dear Sir,

We have a manufacturing unit situated Plot No 16, Udyog Vihar, Greater Noida. We have 3 telephone lines[protected],[protected],[protected]
We have cleared all your dues. No amount is pendimg from our side. Inspite of this our all lines has been dead. I have made a lot of complaints but no action has heeb taken from your BSNL. We request you to please start our all lines at the earliest.

Thanks & Regards

ASHOK SRIVASTAVA

Dear Sir,
I have a telephone connection no. 2320869 at my residence in Greater Noida. The said phone is completely dead for which complaint had been already lodged to the department. SDO had assured me to retreive the phone within a day still my phone is dead and SDO phone no.2052000, and complaint no.2326466 are found busy every time when I tried to contact regarding the complaint.Please do the needful togetrid of the problem and start my phomne as soon as possible.



thanks & kind regards

pradeep Srivastava

urgent request for new internet broadband connection in sec 49 noida l0ng term
contact as soon as possible
URGENT
[protected]
ABHINAV

Hi,

I have a telephone connection no. 2417015 at my residence in Noida. The said phone is completely dead for which complaint had been already lodged to the department.
Please do the needful togetrid of the problem and start my phomne as soon as possible.

Thanks,
Samir.

Hi,
I have a bsnl WLL Connection. I didn't get my bill.

My phone no - 2958344
My Address - 169 B, Super MIG, Sec-93, Noida

Please do the needfull.

Thanks
Vipin

I AM REALLY FED UP WITH BSNL SERVICES FOR LANDLINE IN SECTOR 34, NOIDA

IMMEDIATE ACTION

A.G.M.,
B.S.N.L.
Telephone Exchange,
Sector -19,
NOIDA - 201301.

REF: MY TELEPHONE NO: 2508839 [COMPLAINED NO.[protected] DT.16.10.10]

DEAR SIR,

THE ABOVE SAID TELEPHONE NO. IS NOT WORKING FOR THE LAST 5 DAYS (SINCE 15.10.10). I REGULARLY COMPLAINING WITH TELEPHONE EXCHANGE AT SECTOR-34 NOIDA (THEIR TEL.NO.2451000), SECTOR -34 BUT THE EXCHANGE PEOPLE TOLD ME THAT SOME TECHNICAL PROBLEMS ARE GOING ON. THEY WILL BE REPARING WITHIN 2 DAYS, AND EVEN THEY ARE NOT TAKING MY TELEPHONE NO FOR COMPLAINED? TODAY SINCE IN THE MORING I COULD NOT GET THEIR (SECTOR-34) PHONE NO., ALWAYS SHOWING BUSY???

SIR, I DON’T UNDERSTAND FOR THE LAST 3 MONTHS MY TELEPHONE IS OUT OF ORDER FOR SEVARAL TIMES!!! AND EVEN 2 MONTHS AGO MY TELEPHONE LINE IS DEAD FOR MORETHAN ONE AND HALF WEEK AND AFTER MY REPEATED COMPLINED AND PERSONALLY GOING TO YOUR SECTOR-19 EXCHANGE AND HANDOVER MY LETTER TO YOUR DAK SECTION AND I ALSO SENT COPY OF LETTER TO MINISTRY OF COMMUNICATION, SANCHAR BHAWAN, NEW DELHI AND THE WHOLE DRAMA IS GOING ON WITH YOUR BSNL SERVICES ???? WHY THIS SECTOR 34 PEOPLE DID NOT TAKING ANY ACTIION AFTER MY REPEATED COMPLAINED SO FAR?? AND EVEN AFTER REPAIRE PHONE WILL TOLD AUTOMATICALLY THAT YOUR PAYMENT IS PENDING OR ALWAYS HEARING DISTURBANCES IN MY PHONE!!!

IT IS SHOWING A REAL PICTURE OF IN EFFICIENCY OF YOUR SERVICES AND HARASSING THE PUBLIC FOR A TELEPHONE LINE REPAIR???

I ONCE AGAIN REQUEST YOU TO PLEASE INFORM THE NECESSARY PEOPLE AND DO THE NEEDFUL AT THE EARLIEST AND OBLIGE.

THANKING YOU,

YOURS FAITHFULLY,



(SUJATHA MADHUSOODANAN)

B-9/64C, SECTOR 34, NOIDA

yes, please inform and take the related people for this type of lazines from their side????

regards
R.K.Verma
Sector -19
Noida

YES, I REALLY AGREE WITH YOUR MR.VERMA...

TAKE PROPER ACTION AGAINST THIS TYPE OF

SLOW ACTION FOR A REPAIR OF TELEPHONE

LINE. THIS IS A MOBILE WORLD AND THE

BSNL PEOPLE MUST KNOW TO TAKE

IMMEDIATE ACTION FOR A LAND LINE PEOPLE

BEST REGARDS
BASU CHATERJEE
NOIDA

Our Coorporate Fax No.[protected] dead from 01.12.2010 we have loged complaints as per Comp. no [protected] date 01.12.10, Comp. No. [protected] date 08.1210, Comp. No.[protected] date 10.12.10, Comp. No[protected] date 13.12.10, Comp. No [protected] date 17.12.10 also two or three times in BSNL NSEZ Noida Off. register via Mr. Vipin. But still line is dead. Our Line man Mr. Raghuraj Cell No. [protected] is intentionally not repair line.

Kindly see in this matter and resolve it asap.

Regards
For Zeppelin Mobile Systems (I) Ltd.
B-193 A, Phase-II, Noida
[protected]

G.M.,
B.S.N.L.
Telephone Exchange,
Sector -19,
NOIDA - 201301.

REF: MY TELEPHONE NO: 2462667

DEAR SIR,
mene telephone no: 2462667 par broadband connection liya hua hai jiska plan Rs. 1350 (Speed 4 Mbps) ka hai. lekin mere computer par starting se he speed .5mbps ki a rahi hai jiski complaint mene apni excange ke S.D.O Sir ko bhi ki hai lekin aj tak koi bhi solution nahi hua hai. mene bsnl costomer care mai bhi complaint ki hai lekin wha bhi complait solved batai jati hai. Complaint no 1504 ([protected], [protected], [protected], [protected] & [protected])& Complaint on Local BSNL Staff Ph no ([protected], [protected], [protected], [protected], [protected]).
plz my complaint sort time period.
Thankyou sir.

I had subscribed for the bsnl phonebackup service but I am unable to unsubscribe it now.

I hAd Subscribed For Bsnl The Bsnl Backup Service But I am Unable To Unsubscribe It I have also Call At Customer Care The Customer Care Executive Told Me To Send UNSUBSCRIBE to 58989 then your phone backup will unsubscribe but when i sent it my phone backup is not unsubscribe and i got a messge that bsnl mobile phone backup service could not peform the operation so sir plz plz... give me the information that how to unsubscribe the mobile phonebackup (thank you)

I had subscribed For the Bsnl Backup Service But I am unable to unsubscribe It. I have also call At the customer care executive and they told me to send UNSUBSCRIBE to 58989 then your phone backup will unsubscribe but when i sent it; my phone backup is not unsubscribe and i got a messge that bsnl mobile phone backup service could not peform the operation so kindly give me the information that how to unsubscribe the mobile phonebackup.I never used this service; i had just subscribed.
moni bansal
w/o collector sivaganga
[protected]

I had subscribed bsnl phone backup service but i am unable to unsubscribe it now. Give me the information that how to unsubscribe it.

i have got your message on 10 nov 2008 to won the price 2 lac
gbp how to get more details to recive the price pls send message to my mobile no.[protected]

1)i[censored] want to unsubscribe from bsnl phone backup then send a sms to 58989 as UNSUB

you will be asked to confirm, again send a sms to 58989 as YES.

now you r done.

2)to subscribe send sms to 58989 as BACKUP or SUB

BSNL — Unsubscribing phone backup

I want to unsubscribe my Phone Back up facility to my BSNL cellone connection bearing No-[protected], but unable to do it.
Evenif after sending lot of sms the matter is not yet solved. Every month Rs.30/- is being deducted from my bill.
I have not used this facility.

for phone backup service contact:[protected] he will solve the issue.

please contact to this number for any phone backup query: [protected]

I am unable to i
unsubscribe phone backup inspite of many SMs.
let me know the procedure to unsubscribe through SMS, since I am not using the service but paying everymonth rs 35.

i want to delete my account on phone backup or unsubscribe the phone backup.
Let me Know the procedure to unsubscribe through SMS, since i am not using the service but paying the money.

i want to delete my account of phone backup or unsubscribe the phone backup. My No.: [protected].
Let me Know the procedure to unsubscribe through SMS, since i am not using the service but paying the money.

Sir,
My mobile number[protected]. I have already registered phone backup. Now I don't want phone back up particulars. I want to cancel my phone back up facility. Please do the need ful.
Thanking you sir,
k.r. kuppuswamy

Please do not subscribe to this so called PHONE BACKUP if you are not really serious.
You will not be able to unsubscribe anymore. The message "UNSUB" cant be sent to the number 58989. Always please try later is shown.

my phone backup service not un subscribing eventhough i am sent sms to 'UNSUB'to58989

my mobile no [protected].i want to UNSUBSCRIBE phone backup service so i sent sms as UNSUB to 58989.But it was not materialised.please unsubsribe this facility.

I subscribed BSNL phone backup but i can not access it. My phone no is [protected]

Dear Sir/Madam,
My mobile number is [protected]. I have already registered phone backup. Now I don't want phone back up particulars. I want to cancel my phone back up facility as soon as possibe. Please do the need ful.
You early action on the above matter is requested.
Thanking you
Manas Ranjan Satapathy

DEAR SIR, MY MOBILE NO. IS [protected]. SIR I HAD ALREADY ACTIVETED PHONE BACKUP SERVICE. NOW I WANT TO DEACTIVET IT.
I SEND SMS O[censored]NSUB AT 58989 MANY TIMES BUT I RECIVE NO CONFERMATION SMS. EVERY MONTH 30 RS. LESS IN MY BALANCE.
PLZ SIR DO SOMETHING. HOW CAN I DEACTIVATE THE PHONE BACKUP SERVICE

Same here.

I subscribed to it and by sending sms 58989 "UNSUB", i can not unsubscribe to back up.

I feel that we should file formal complaint or legal case agaisnt BSNL for not deactivating it and keep on deducting Rs 30 per month

BSNL — remove phone backup option

My no. is [protected], I have activated my phone backup option, but now i no need of that option.so i want to remove that option.

phon backup problem

Sir,
My phone back up is not possible though I am regularly paying.
with regards,
ARABINDA

yes even i want to unsubscribe this facility but i cant.tell me properly how to do it...

Hello sir i am shweta pandey w/o s.s. Pandey sir i want to deactivate the phone back up service from my mobile . My mobile no is [protected].

I am not able to unsubscribe BSNL phone back up even after sending sms UNSUB to short code 58989

For unsubscribing from BSNL's Phone Backup Service,

send SMS as under:

UNSUB

to 58989

51819 service is cannot end & my account balance is cut with 30/- rupee per month . how i unsubscribe this service? my no. is [protected].PLEASE TAKE ACTION IMMEDIATELY.

DEAR SIR, I HAD ALREADY subscribed PHONE BACKUP SERVICE. NOW I want to unsubscribe it.
I SEND SMS O[censored]NSUB AT 58989 MANY TIMES BUT I RECIVE NO CONFERMATION SMS. EVERY MONTH 30 RS. LESS IN MY BALANCE.
PLZ SIR DO SOMETHING urgently. HOW CAN I DEACTIVATE THE PHONE BACKUP SERVICE??

58989 doesn't reply for my "YES" message

This is friggin' retarded. Why the hell doesn't BSNL let me unsubscribe me from this? Rs.30 ripped off every month for nothing!

Worst coverage within cities, a freaking large frequency of dropped calls, lost and delayed SMSs and useless GPRS rates! OMG. I've been using BSNL just for this EXCEL plan. I had enough!

Sir, I've subscribed for PHONE BACKUP SERVICE. but i want to unsubscribe it.
so i send UNSUB to 58989, .i tried for 5 months but i didn't get any confirmation messages for the past 5 months. So kindly help me to deactivate the PHONE BACKUP SERVICE

DEAR SIR, I ALREADY subscribed PHONE BACKUP SERVICE in the month of May 2009 but NOW I want to unsubscribe it.
I SEND SMS O[censored]NSUB AT 58989 MANY TIMES BUT I RECIVE NO CONFERMATION SMS. I also discussed the mater with customer care center over Telephone but no result found. My connection is BSNL manik jod post paid connection. If EVERY MONTH Rs.30 add my bill. I will surrender my mobile with land line telephone connection. Other wise no solution in my hand.

my

I want to say that i had subscribed bsnl back up service but now i want to deactivate this service, I have sent many messages on this number 58989 but it didn't activate & i wanna to deactivate the sooner the better, plz help me, now a days, i'm suffering from this problem.

I want to unsubscribe my Phone Back up facility to my BSNL cellone connection bearing No-[protected], but unable to do it.
Evenif after sending lot of sms the matter is not yet solved. Every month Rs.30/- is being deducted from my bill.
I have not used this facility.

I subscribed BSNL phone backup but i can not access it. My phone no is [protected].How I get it, please tell me.

I want to unsubscribe from Phone Back up service. I am unable to unsubscribe from phone backup inspite of sending many SMs.i hav sent UNSUB to 58989.even after i am unable to unsubscribe.Every month Rs.30/- is being deducted from my account .so plz turn it off .my phone no is [protected]

hello sir
i subcribed PHONE BACKUP service and every month charges are deducted from my balance.ineed the web address for recover my data. kindly do the need ful job

To get from this service just send UNSUB to 52585.

Pl visit: http://groups.google.co.in/group/BSNLPhbook or alternatively write at [protected]@googlegroups.com...

Web interface to check your contents and restore them:

http://pb.bsnl.onmobile.com/bsnlweb

bsnl mail job — Manik jod surrendered / bills are coming

I surrendered my manik Jod connection [protected] in November but still I continue to receive the bill. Please help me .

DEAR SIR, MY MOBILE NO. IS [protected]. SIR I HAD ALREADY ACTIVETED PHONE BACKUP SERVICE. NOW I WANT TO DEACTIVET IT.
I SEND SMS O[censored]NSUB AT 58989 MANY TIMES BUT I RECIVE NO CONFERMATION SMS. EVERY MONTH 30 RS. LESS IN MY BALANCE.
PLZ SIR DO SOMETHING. HOW CAN I DEACTIVATE THE PHONE BACKUP SERVICE

by K. swaminathan

Sir,

I have subscribed for back up, but i could not able to download the settings. When I sent request SMS received reply that invalid request pre paid subscribers for gprs activation send GPRSPRE-BSWNLMOBILE, but my connection is Postpaid. Please, kindly rectify this error immediately and arrange for settings. As i am paying an amount of Rs.30/- PM without availing the backup facilities for a long period.

by
G.Ravikumar

Dear Friends, You can send sms <UNSUB> to 58989 or to 53738 to unsubscribe to PHONE BACKUP, or you can dial=155223 for redressal of SMS/VOICE based VAS complaints & Deactivation, information on 3G, GPRS, PIN/PUK. or Talk with BSNL customer care by dialing 1503.

Unwanted Phone Backup Facility

I have never subscribed for the BSNL phone-backup service. I am charged for the service every month without my knowledge and intention. I want to lodge the complaint in consumer forum.

RD Saxena [protected]

I HAVE BSNL PHOE BACKUP SERVICE. NOW I HAVE SONIERICSION W8 MODEL. THIS BACK UP SERVICE DOES NOT USE IN THIS PHONE

Dear Sir,
I am a prepaid customer of BSNL MOBILE NO[protected]. I have been charged Rs.20/- (every month) for BSNL's easy vault ph back up value added service when I never activate such service myself.I have been charged for the past 3 years for this service. And surprisingly Rs.20/- has been deducted every month even after sending STOP as instructed in the sms from 155223 .It is absolutely shameful, to know that a govt telecom company is doing this kind o[censored]nwanted service.

I request to BSNL customer care to stop this (or any, I don't need any service except making, receiving call &amp; sms from my bsnl no) value added service immediately &amp; refund my deducted money to my mobile a/c balance asap.

Thanking you Sir,

Yours Sincerely
GUNASEKARAN. I

Dear Sir,
I am a prepaid customer of BSNL MOBILE NO-[protected]. I have been charged Rs.20/- (every month) for BSNL's easy vault ph back up value added service when I never activate such service myself.I have been charged for the past 3 years for this service. And surprisingly Rs.20/- has been deducted every month even after sending STOP as instructed in the sms from 155223 .It is absolutely shameful, to know that a govt telecom company is doing this kind o[censored]nwanted service.

I request to BSNL customer care to stop this (or any, I don't need any service except making, receiving call &amp; sms from my bsnl no) value added service immediately &amp; refund my deducted money to my mobile a/c balance asap.

Thanking you Sir,

Yours Sincerely
GUNASEKARAN. I

Dear sir
MY name is CYNTHIA SURYA
TLEPHONE[protected]

We got this telephone number from January 2009. As we shifted our residence from CV raman Nagar Phase I to phase II. Broad band connection was given in February. We had given our request telephone shifting on 26th December.
But the telephone gives a ratteling sound. Daily we are giving a complaint. But one is caring. This problem has startd atleast 20 day before. Dataone is completely dead.
Here we have One Mr. Sitaram. He dosent even listen to us. He says that no complaint has reached him. Please look in to the mater.
cynthia

i have Bsnl Broadband Connection, this is every 10 minutes to disconnected
Iam change my system But the problem is repeating. Iam complaint BSNl Office the Technician is comes
He finds system is Problem . her laptop is connect through cable thats working properly.my system is not connect to internet. Every restart connected. next ten minutes the net is disconnected.
i am try to connect that option is already it Connected. Connect option is Hide Disconnect option is enable
iam try to option Disconnect and connect But net is not connected . the system is restart Net connected simentaniously.

i have DSL2+ Modem
i am using PPPOE Coonecter

Please help me where is the Problem How to resolve.

DEAR SIR

WE ARE FACING TO MUCH PROBLEM DUE TO SUDDENLY DISCONNECTION OF BROADBAND AND ADSL LINK NOT PROPERLY STABLE

WHETHER I HAVE TO SURRENDER THIS BROADBAND..KINDLY SUGGEST ME

THANKING YOU

SEEMA BIRMIWAL
[protected]

My cell no. is [protected].
I am receiving unwanted sms from 57333001 and Rs/- 1.00 is deducting from my balance. Please do something in this regard. I have contact customer care ob BSNL, but in vain. then I have gone to BSNL head office in Ludhiana, they said that 57333001 no. is not in their subscription list so they cannot do anything. They have suggested me to go to the website and try to unsubscribe it . I am trying to search for unsubscribe it but there is no option at all...

stop sms from 57333001 for [protected]

MY CELL NO IS [protected] AND ADD ON CARD NO IS [protected]. I ALSO RECIVES UNWANDTED SMS AND ASLO CRICKET MESSAGES, SPORT MESSAGES WITHOUT ACIVATION. NO NUMBER DISPLA AFTER MASSGE. I WANTED STOP SUCH MESSAGES AND OTHER MESSAGES WITH IMMIEDIATE EFFECT. I AM NOT RESPONSIBLE FOR ANY AMOUNT CHARGED UNDER THIS HEAD. IT IS BSNL'S PUNE RESPONSIBLE FOR THIS CHARGES

mera cell no [protected] hain
roj meray mobile per 1 message aata hain
aur iskkay baad 1 Rs cut jata hain
meray roj balalnce mines main ho jata hain is turant(immediately) message ko aana band kar dein
thanks

My cell no. is [protected]

I am receiving unwanted sms from 57333001 and Rs/- 1.00 is deducting from my balance.
and also receiving SMS from rediffmail.mail which I registrar, and I get sms on my mobile
Now I want to stop these all sms

MY CELL NO IS [protected]. I ALSO RECIVES UNWANDTED SMS AND ASLO CRICKET MESSAGES, SPORT MESSAGES & OTHER Advertise message. I WANTED STOP SUCH MESSAGES AND OTHER MESSAGES WITH IMMIEDIATE EFFECT.

STOP SMS FROM PARTICULAR CELL ONE NUMBER please guide us, how to stop receiveing sms

Dear,
I receive unwanted Business SMS in my mobile : [protected], please guide to stop.

Regards,
S.Manivannan

Dear sir,
I receive unwanted Business SMS in my mobile : [protected], please guide to stop.

Regards,
S.Manivannan

my mob no is [protected] . i receive unwanted sms whole day . pl stop this .

Cell One prepaid — want to stop receiving unwanted sms

MY CELL PHONE NO. IS [protected]. now a days i am receiving lots of sms from BV, PX, TM etc. atleast 8 to 10 sms per day are disturbing me in my day to day work. i have already sent START DND sms to 1909. but unfortunately no result has come. I WANT TO STOP RECEIVING THESE TYPES O[censored]NWANTED SMSs IMMEDIATELY.

My cell no. is [protected].
I am receiving unwanted sms from 57333001 and Rs/- 1.00 is deducting from my balance. Please do something in this regard. They have suggested me to go to the website and try to unsubscribe it . I am trying to search for unsubscribe it but there is no option at all...

i am frequently receiving unwanted SMS from no 57333001 from Cellone and Re 1 is being deducted from my balance evertime . This is happening almost 6-7 times a day ever since my SIM was activated 4 days back . I have spoken/complained to Cellone customer care no almost 5-6 times daily for last 4 days but no respite till now . I have lost almost 60 Rupees of my prepaid balance because of this unwansted messages till now
I have even sent Unsubscribe SMS to 12555 as dvised by Customer care but still no releif . I am unnecessary losing my prepaid balance for no fault of mine .
I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS my contact no. is[protected].

sms — receiving unwanted SMS from no 57333001

Unwanted SMS from Cellone
I am frequently receiving unwanted SMS from no 57333001 from Cellone and Re 1 is being deducted from my balance evertime . This is happening almost 6-7 times. I have lost almost 150 Rupees of my prepaid balance because of this unwansted messages till now.
I have even sent Unsubscribe SMS to 12555 as dvised by Customer care but still no releif . I am unnecessary losing my prepaid balance for no fault of mine .
I want this SMS to be immediately stopped and refund of my balance deducted for this unwanted SMS . my number is [protected].

sms — Iam receiving Unwanted SmS From TA-Follow Pls Stop

Sir, am using Indiatimes mail, Unfortunatly Iam added My Mobile Number, It Starts Iam getting
Like This SmS:
http://wap.indiatimes.com/r.wm|?i=4245695

sms — stop sms of sub actress of the day

i wanna unsub.wap actress pack
to unsub actress of the day
a msg. is come from a no. 58888 is thatyour actress of the day will be renewed on 01/09/2010.to unsub click here http://203.199.70.160/site/t.jsp?i=755.
i do everythingh but this doesnot unsub i also give complaint to customer care but they also don't unsub. i also give complaint to customer care

sms — Stop SMS to 9416738396

I am bsnl consumer Several time made complaint to stop sending SMS to my No
[protected],If not stopped immediately i have to take legal action to claim my money.

sms — Mis Using Sender ID From outside people

Dear Customers,As Our Company sender ID:VELLABS has been Using Outside People.As Our gateway Restrict To send Spam SMS Like Lottery etc.So Dear Indian TATA/BSNL/Reliance To Avoid this Missuse of company Sender Id:Any company Restrict All SMS gateway Providers Do Not Allow Any Spam SMS Like Lottery or Anything.
Regards
VEL Labs Staff & Team Members

Dear sir,
I receive unwanted Business SMS in my mobile : [protected], please guide to stop.

Regards,
abhilash kd

my sim gets blocked pleade send solution fast, i am doctor, need emergency
sim card no[protected], cell no. [protected]
[protected]@yahoo.com

I am jaison. my sister's sim gets blocked. plesae send solution fast, she did not use one week.
sim card no[protected], cell no. [protected] [protected]@yahoo.com

I am a BSNL subscriber with Mobile No [protected] & Sim No. is 32k[protected].
On 2/12/2009 my Sim card gets blocked due to PIN No.I Forgot My PIN NO.Please send me solution asap.

[protected]@rediffmail.com

MY MOBILE NUMBER [protected] (BSNL)TOTALY FFE PLAN DEACTVATE

25/01/2008
To
The Account Officer
148 CR Avenue (Burrabazar Telephone Exchange).
1st Floor.Kolkata.-7.

Dear Sir,
I have the post paid number [protected] which I want to surrender since October ’08.I am in Mumbai and my husband went many times to your saltlake office as well as called up in your customer care to disconnect the number. Inspite of that I am receiving the bill in my residence which I am not using at all. You can check the details of complaint in your customer care as well as talk to your saltlake office for the same.
It is not possible for me to come over there as we have been shifted to Mumbai. I, therefore, request you to kindly close this connection and return my security money in my below A/C number at the earliest. Below are the required details of my security deposit:
Name: Aparajita Bhushan
Date of payment of security deposit : 27/02/2007.
Amount: 2100/-INR
Receipt Number: 90
Book Number: 385
A/C Number: [protected], New Town, Rajarhat Branch.
E-mail ID: [protected]@rediffmail.com
Current contact number: [protected]

Thanks and Regards
Aparajita Bhushan

25/01/2008
To
The Account Officer
148 CR Avenue (Burrabazar Telephone Exchange).
1st Floor.Kolkata.-7.

Subject : To discontinue my post paid number [protected].

Dear Sir,
I have a post paid number [protected] which I want to surrender since October ’08.I am in Mumbai and my husband went many times to your saltlake office as well as called up in your customer care to disconnect the number. Inspite of that I am receiving the bill in my residence which I am not using at all. You can check the details of complaint in your customer care as well as talk to your saltlake office for the same.
It is not possible for me to come over there as we have been shifted to Mumbai. I, therefore, request you to kindly close this connection and return my security money in my below A/C number at the earliest. Below are the required details of my security deposit:
Name: Aparajita Bhushan
Date of payment of security deposit : 27/02/2007.
Amount: 2100/-INR
Receipt Number: 90
Book Number: 385
A/C Number: [protected], New Town, Rajarhat Branch.
E-mail ID: [protected]@rediffmail.com
Current contact number: [protected]

Thanks and Regards
Aparajita Bhushan

Sir,
24 hrs gone after my problem of deducting all the balance after making a phone call to Rajasthan BSNL mobile no [protected] on 27.03.2009 at 11 am for 1.10 min. The amount of Rs.1087 was totally deducted and showing Zero balance. I lodged a complain (No. 355693) on 27.03.2009 at 12.05 hrs. But till now 24 hrs gone no settlement has yet been done.
Request is being made to look after the matter sincerly.
Sincerly,
Prof.Pijush Kanti Sarkar
[protected]

BHARAT SANCHAR NIGAM LTD — Security money is not back and extra charge to deducted

Respected Sir,

With Respect, I would like informing to you that, I has been disconnected my landline phone[protected] last December 2008 due to poor service provided and extra charges ducted by Renukoot, Sonebhadra (UP) –231217 BSNL Exchange.
The complains are-

1. Security Money (2000.00 Rs) is not refund till day (November, 2009), while many times to complain registered at Renukoot Office and Mirzapur Exchange office By Written.


Please help me and give me the appropriate way to refund our Security money and extra charge ducted by BSNL, Renukoot Branch.

Thanks



From

CHINTA DEVI

Q No. I – 787
Hindalco Colony, Renukoot
Sonebhadra (UP) - 231217
Mo. +91 [protected]
Email- vijay.k.[protected]@adityabirla.com

BSNL — About message

IGOT MESSAGE SAYING THAT CONGRAGULATION YOU ARE SELECTED FOR $2998 I CALLED THAT NO & LOST MY ALL BALANCE please tell me who is sending this message

Personal — non receipt of bill

SO FAR I HAVE NOT RECEIVED THE BILLS FOR THE MONTH OF DECEMBER 2009 AND JANUARY 2010 PLEASE LOOK INTO THE MATTER

REGARDS
M.BALACHANDRAN NAIR

BSNL — Non receiving of bill

Since purchase of EVDO (3/8/2010) till date I have never received bill for phone No.[protected]EVDO).Earlier complaint was made on 21/5/2011 vide confirmation code 47964,problem remained unsolved

BSNL — Irresponsible.

THIS NUMBAR IS NOT WORKING IN REGULARLY AND PROPPERLY IN LAST THREE WEEKS NOW THAT PHONE TOTALLY DEAD. WE ARE DOING COMPLAINTS IN LAST THREE FOUR DAYS BUT WE ARE NOT RECEIVED ANY REPLAY FOR YOUR SIDE VERY VERY BAD RESPONSE AT YOUR END.

WHAT IS THIS THIS IS VERY TOO MUCH .

BSNL — Highly irresponsible

Sir, we had purchased a broad band connection of bsnl but for last 2 month i m complaining there so called call center but no action taken sir i m facing to much trouble and paying unnecessary bills please help me on it

My dublicate sim is not activate. Pl. Confirm that and activate my sim

I am a user of BSNL Mobile Phone, My Mobile No is [protected], Please note that cost for making local phone call through my mobile set with in same net work is Rs 1.60/-, with another network is Rs 2.00/- . This is too high to bear with, None of BSNL Tarrif chart in inter net shows such huge cost. Please confirm whether it is a system fault or a usual rate. Please suggest means so that cost become cheaper.
SAHELI Roy

caller tune

pls activite caller tune song Devotional song onnu vilichal

This complaint complaint great. same problem here. i suffer. u suffer. but bsnl no suffer. we need tell them this cheating. we will take badla. this is cheating. we take action by them. they suffer then.
thanku

gyana ranjan sahoo

hai bsnl

callertone

dear
sir
main apne mobile se exl power hatana chata hu plz aap hame iska
code & sending numbar batane ka kast kare



ARVIND SINGH
TATASKY LTD
BAHRAICH
MOBILE NO.[protected]

Whenever broadband disconnects, I reboot the Modem and I am able to establish the connection immediately. Like this, every day, I have to reboot the Moden not less than 10 to 15 times. This is causing lot of problems as the broadband gets disconnected while making payment on internet and I am unable to find out whether the payment is made or not. Similarely, whenever I download some files, at the end, the broad band disconnects and I have to restart the downloading once again from the beginning causing loss of time and money. I request Hyderabad BSNL Authorities to look in to the matter and provide solution so that I get uninterrupted broadband service.

This is a complaint from the number[protected].I (Vasundhara) have opted for the 750 PLUS offer for the BROADBAND Connection on 4th of January, 2009.I am unable to connect to the internet during the evening hours from 6 P.M. to 6 A.M. Complaint is being given by me daily to the number [protected].On calling to this number the CSR(Customer Service Representative)are telling that the information regarding this number is not available in their DATABASE. If that is the case then how am I able to access internet during the day time by providing correct username and password?

Today I received the call from Customer Care regarding this problem. The people are so careless as when the complaint was regarding BROADBAND they have registered complaint for PHONE connection which is meaningless. Suggestions were given by CSRs to get adjusted during the evening hours instead of solving the problem.
WE ARE VERY MUCH DISSATISFIED WITH YOUR SERVICES AND THERE WILL BE NO OPTION TO GO FOR PRIVATE CONNECTIONS.
I hope the problem will be solved in the next 24 hours or at the earliest.

I too am facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said it is ringing, you can make calls, so everything is ok. They asked to log a complaint with 12678 if I face any more difficulty. That was the first number I had called to log a complaint but they said they dont have my name in their records. The connection gets disconnected abruptly approximately every 10 mins. Had I known this I would never have opted for BSNL. Can the concerned authorities please take necessary action to resolve this issue majority of BSNL subscribers are facing.

I am also facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said ur phone is working properly n he leave from there. The connection gets disconnected abruptly approximately 10 times in every 10 mins. Had I known this I would never have opted for BSNL. If BSNL have authorities. please take necessary action to resolve this issue majority of BSNL subscribers are facing.

Whenever broadband disconnects, I reboot the Modem and I am able to establish the connection immediately. Like this, every day, I have to reboot the Moden not less than 10 to 15 times. This is causing lot of problems as the broadband gets disconnected while making payment on internet and I am unable to find out whether the payment is made or not. Similarely, whenever I download some files, at the end, the broad band disconnects and I have to restart the downloading once again from the beginning causing loss of time and money. I request Hyderabad BSNL Authorities to look in to the matter and provide solution so that I get uninterrupted broadband service. my phone number is 23092171

The primary reason for the whole trouble/mess up is the allotment of broadboard lines beyond its capacity. The problems expressed/faced by the above persons are correct, true and complete in all respects. I too had a problem 6 months ago when I was in the 500 Home Plan. Since then, I switched over to the new plan. Now, I am facing this problem occasionally. However, to overcome this, I have to reboot the modem frequently. Further, I have to run diagonostic test also.

I am also facing the same issue where the connection gets disconnected. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone, said ur phone is working properly n he leave from there. The connection gets disconnected abruptly approximately 10 times in every 10 mins. Had I known this I would never have opted for BSNL. If BSNL have authorities. please take necessary action to resolve this issue majority of BSNL subscribers are facing. my phone no is24002292.

i am also facing the same problem... initially i's thinking that i hav a s/w problems...but now it seems that its their fault... i really wanna get rid of this...

I too facing the same problem as many of them where the BB connection gets disconnected very frequently. When I tried logging a complaint, BSNL sent a line man rather than a IT technician to resolve the issue. They checked the phone line & tried to convience me that everything is ok, no such problem occur from their side`.Despite of giving several reminders no action has yet been taken, now I have become fed up of this connection.I kindly request the concerning authorities to look into the matter & do the needful

BSNL(Bull Sh*** Nigam Ltd.) is an organization(?) that I am subscriber of (Home 1350 UL Plan). Let's concentrate on UL. How many ULs I got with this connection. 1) UnLimited Tension i[censored] ve something official deadline based work to do. 2) UnLimited loss of face in the office. 3) UnLimited numbers of calls to KashtMar Kare (customer care) with onle one response- Koramangala server down. 4) UnLimited number of BSNL cell no of those to contact to get my problem fixed because customer care is careless itself !!! Agony doesn't end here. In my apartment one day one BSNL type man came, rang the doorbell and asked us whether we lodged any complaints for broadband issues. I at once said WOOOOOOOW !!! I called my wife and told GOD himself has come !!! I told him very politely, although it was very tough, that we tried lodging complaint but we got some cell numbers perhaps one of them sent you. He at once realized that we did not lodge any complaints and gave me, Guess What !!!, another bsnl cell no. And then he told he has come for someone's else's complaint and he can only solve our problems if ***** whatever u cud understand I didn't have patience to hear that If clause. Imagine my plight after satisfactorily enjoying 2MbPS Airtel BB for 1.5 yrs, how i must be feeling. Connection never lasts for more than 30 mins. I lose my VPN and can't work from home. Unlike others I've no plans to appeal to so called authorities otherwise I will get guess what yet another contact number. With heavy haert I got married, changed my house and with even heavier heart I had gone for BSNL but now the time has come to feel light and say Bye Bye to all this. And one more thing... Deepika Padukone(Brand JhAmbassador) never came even in my dreams to enquire about my connection.

if your broadband gets disconnected
1) with stable DSL LINK LED then your system could have effected with virus..u can confirm this by connecting to another laptop or so...
2) with stable LINK LED, your LAN drivers might have corrupted reload them or might have limited or no connectivity yellow mark..then go to your LAN properties and then tcp/ip protocol properties ..change to manual mode...give ip adress 192.168.1.4 click on subnet mask than give default gate way 192.168.1.1 then ok ..close...
3) with DSL LINK BLINKING frequently...it can be line problem or splitter problem...connect line to modem bypassing splitter and check..or check your phone if you could observe any noise in your receiver..if so coplaint through 198 booking repeatedly till linemens come and solve...

or contact your junior telecom officer concernd for reprogramming your modem...

problem occuring during downloads since 7 days... no downloads since last 7 days...

my internet is having the problem while im downloading any file from internet... THIS WEBSITE IS NOT FOUND is the message what i get every time what i get when i start download any thing... some one from your office rang me today n told that my problem is rectified. but even though im facing the same error... please solve my problem as soon as possible...

Dear friends in this third world country do not hope better things.Everything will be third class.But dont blame those people.Govt. means ours, not theirs and dont let them to ruin BSNL.Complain at RIA(right to information act)to PIO(public information officer)at BSNL offices.I complain every month, it is time pass atleast they have to work on papars.Really don't hesitate, they are not serious we are also not serious...Good luck

BSNL Broadband — Frequent Disconnection in my BB connection

BSNL Broadband-unlimited Connection
..........................................................

I am facing frequent disconnection in my BB ADSL line, Please do the necessary as soon as possible.

Francee A.M.A
[protected]

Dear Sir,

I need to deactivate mobile radio service .

Kindly send me the procedure for deactivate the same.

With Regards,

BSNL students plan is a cheating plan from BSNL, and its stupid plan. If the card period is expired the balance amount also will vanish. and the response also very poor. That stupid peoples not serving nation, they are working just for salary

i am not satisfied with students plan in the regards that we have only one validity recharge available with this plan...

i am not satisfied with BSNL student plan in this plan we have only 165 sms for the month this is very very poor "please launch the old plan 2000 sms for the month please please humble request of karnataka students"

i am not satisfied with students plan in the regards that we have only one validity recharge available with this plan...BSNL students plan is a cheating plan from BSNL, and its stupid plan. If the card period is expired the balance amount also will vanish. and the response also very poor. That stupid peoples not serving nation, they are working just for salary

Dear Sir/Madam

I am Santosh Kumar using bsnl student power plan from last 4years.now i want change this to another plan, but your cautomer care people say some time it possible and some not. from last 1year iam continues calling to caustomer care.finally i go the Bsnl office their they people also say not possible this change.why i want change means its call charges are very high local call Rs.1.20 and std Rs.2.40 paise only sms are free.so thatswhy i want to go in to the other plan but your people say you cant change this plan to other plan. if you want change plan then take any but different number.you cannot get same number in other plan. so please clarify me if we cannot get same number in other plan. so why its compalsary to take bsnl plan in market we have so many other options with good attractive plan and they give very good quality service also if compair with you.i think in this this matter you also satisfided with us pls revort me ASAP.

Thanks & Rgds
Santosh

bsnl is the one and only network with worst customer supports. i had a call 2 your customer care many times but they are not responding properly they just put my call onhold and after some times they just discontinuing the call actually, i just asked about the plan changing but those peoples are doing like this. wht the hell s gng on there ?

I have bsnl student plan.but now the validity of the sim is over.So now i need to change the student plan.Though castomar care told me that i[censored] recharge with Rs 42/- (F.R.C) then your student plan will change into Saral Anant.But it does't happened. So I am very disappointed.Plz give me a solution.Even the monthly rental of the student plan is changed into Rs 40/-.It's not possible for a student to recgharge with Rs 40/- every month.

I too have applied with receipt no. 2556 for a land line copnection on dated 13/08/2010. but still no concrete reply on the status.
It was on name of Saurabh Suman, 304, Kaushlay estate, dakbungalow rd, patna . the sales associte no[protected], SDO( AK Chodhary) number [protected] and the line man with no. [protected] were requested, chased and contactd again and again but all in vain. Most irresponsible and non proefssional people I have ever exprenced. as per their verbal info a number [protected] was even alloted to me and inspite of that een after 15 days theire is no installtion

cellone mobile services — security cash not refunding

Dear sir,
I am really thankful to you that you are receving complains and solveing it for which we are obiliging. Before two year my father Mr. Kashinath das was a customer of Cellone servises. For some reason we close our a/c with final settelment of bill amont Rs 3067/-(RUPEES THREE THOUSAND SISTY SEVEN ONLY), which was paid by myself (Krishna Chandra das). But still now i am not found my security deposit which was given at the time of receiving new connection of cellone sim card.
So please kindly register our request and solve it for which we will remain grateful at you.

BSNL CellOne Prepaid SIM — outgoing is not started

respected sir,
I was perchased a prepaid sim from local dealer in the month of march 2008 but outgoing is not start in my sim till now what i wii do ?

respected sir, as i purchased new sim card from local dealer two months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

i have send compaint inthe name of hensonraj without my mobail no, please note the no [protected]

respected sir, as i purchased new sim card from local dealer three months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

i have send compaint in the name of Krunal Ishvarbhai Rudani without my mobail no, please note the no [protected]

respected sir, as i purchased new sim card from local dealer three months back. at present the sim was not working. in the screen (sim rejected) was displaying.please activate the sim.

CellOne — POOR CC SERVICE

The wrost coustomer care service belongs to great CELLONE or BSNL. U havr to solve ur own problem, noone is in customer care for pick up ur call.

bsnl/cellone mobile phone connection — Poor range..

I am facing a low range problem in my house. Before 11 months i am getting strong signal from Pulamon tower, The aerial distance from my home to the tower is around 1km. Now I am getting signal from a tower that is greater than 3 km aerial distance. what to do in this situation.. Now I am using a Reliance CDMA handset with life long connection to receive emergency calls... please advice me...

BSNL, CELL ONE — NON-FUNCTIONAL OUTGOING CALL FACILITY

MY WIFE HAS A PRE-PAID MOBILE CONNECTION[protected]FROM BSNL, ORISSA. OUT-GOING CALL FACILITY FROM IT WERE NOT POSSIBLE FROM MORNING OF 15.08.2008 TO AFTERNOON OF 17.08.2008 INSPITE OF AVAILABILITY OF VALUE AND VALIDITY.
HOW IS BSNL GOING TO COMENSATE FOR THE NON-AVAILABILITY OF SERVICE ?

BSNL Cellone — WORST CUSTOMER SERVICE

I was not receiving incoming messages to my mobile number for past 10 days.I have raised complaint to customer care people on August 13th 2008.Till Aug 19th 2008 the issue was not resolved and when i contact them they are saying that the issue has been resolved on Aug16th 2008.Improper informations are being informed to the customers.I have never seen worst customer service like BSNL.Its paining...Concern officers are not taking appropritate action on this...

CellOne - Postpaid - Plan100 — complaint no:D1500349 DATED 15-04-08 AC.NO.201632206

With reference to my above complaint i.e lost mobile(no.[protected]) i have recieved the following bills

BILL NO.& DATE AMOUNT
[protected] DTD[protected].00
[protected] DTD[protected].00
[protected] DTD[protected].00

I have clearly instructed you to close the account after the mobile ([protected]) was lost ON 15-04-08 and requested to credit the RS.57 TO MY OTHER ACCOUNT[protected].If it is not possible to credit to the above account the same may be sent to my residential address.

with best regards

ANANDA KUMAR

HND Technology — poor services

My friend purchase a postpaid sim of vodafone by atul and promise that sim will be activate with in 24 hours to 48hours but after 100hours my sim is not activate and all mostly staff employee not recieve my phone.i give a advice vodafone connection not prefer, if you want a postpaid connection then other option choose.

I faced same problem

CellOne Mobile — no network

MY MOBILE PHONE IS VERY LOW NETWORK IN LAKHNI BAJARWAD NEAR GRAMPANCHAYAT AND SO I MISSED VERY MUCH ARGENT CALL SO PLEASE SOLVE THIS PROBLEM

I have a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. My caller tune service are being charged for last the 02 month while i have never consented for this. I have sent messages on 56700 for numbers of times but it says "YOUR REQUEST IS ALREADY PENDING". Neither I am being given facility discontinue or continue this facility for the last three month. Kindly bring this fact to your senior officials who ever is compitant for this redressal and advice accordingly to me.

i have a cell one connection . sometimes i send sms to my friend in abroad that message got there as a error message and repeat message on many many times.this network complaint or phone complaints? pls send reply

my sim was rejected and my mobile number is [protected]

BSNL Cellone services — voice not audible inside the residence

Dear Sir,
I am residing at Rama Rao Road, Mylapore chnennai and my cell one Number is [protected].
I am not able to use the cell phone inside my house ever since I started using the same i.e.for nearly 3 years. Please find out the reason for the problem. Perhaps the tower nearer to my house is not powerful enough. Please take action. regards

dear sir,
my number is [protected] my cell is missing with sim.

s.senthilkumar
old number 10c, new number 355,
gandhi road, anupperpalayam,
tirupur 641652.

so please deactivate this sim.[protected].
wbr,
s.senthilkumar

I am having a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. teh complaint not yet rectified. BSNL imforming self as a nationwide big servise provider . yes it is true. but BSNL cant able t oprovide teh servise at indoor, its service reached up to open upstairs of my home.

I request BSNL to provide INDOOR service. Every time while i make or receiving the call i have t ocame out of the house.
I feel ashame of this while BSNL is feeling or not.

After a repeated reminder still BSNL cant rectify this problem.If not able to provide teh serive why BSNL can functioning " can close teh Cellone servise".

CellOne — limited service

I am working in kalavakkam. there is no signal at any time.
only displayed LIMITED SERVICES

SO MANY FRIENDS TRY TO SPEAK WITH ME BUT I AM IN NOT REACHERBLE AREA.

PLEASE ARRANGE THE TOWER NEAR BY KALAVAKKAM (THIRUPORUR)

THANK U

BSNL — The mobile service goes in bad shape day by day

I am the holder of above said prepaid mobile number from the very beginning of the mobile service of BSNL. Every institution, industrial unit, school, college etc improve his service by the time pass, but this theory fails on BSNL. The mobile service goes in bad shape day by day. The officials of BSNL return the customer daily with new lame excuses e.g. your problem will be solved soon, you have faulty mobile set, the problem is in the other mobile company and we are going to check it. I have contacted your officials so many times for my problems but nobody has tried to solve them.

For your kind knowledge I have my field job, I have to move in different parts of the city. But I have to face problem in outgoing, call drop and most of my contact persons generally complain me that your mobile was out of coverage area. Your official says that it is a net work problem and it will improve by March 2009. I could not understand that how it is net work problem when I am receiving calls from different numbers at the same time I am facing the problem of out going for 4-5 hours when my house is just backside of Telephone Exchange, Phase-II, Dugri. My daughter who is a Lecturer at PCTE Badowal also have a BSNL prepaid connection bearing number [protected] is also facing the same problem.

I request you to intervene the matter. With Thanks.

Yours faithfully,
Swaranjit Singh

BSNL — Poor customer handling

Sir,
I am facing problem to use my land phone as well as broadband services since last August 2008. I has become a weekly schedule to have no dial tone and broadband service and then booking for fault and having it done after two or three days. Sir we pay bill for the whole month but can use it of only half. More over telecom is considered as one of the essential services, but most of the time we remain detached from it.

I have informed the SDE of my local exchange for several times, but hardly got a permanent solution. I would like to request you to do the needful as early as possible.

Thank you,
Regards,
Mohan Lal Pal.
Rajgunge, Banipur,
Howrah, W.B.
Pin-711304
Ph[protected]
Exchange- Sankrail.
Mobile-[protected]

I have a cell no [protected] and a second sim on the same connection [protected](post paid connection ). I have lost the second sim [protected] for which I contacted your customer care people where in their behaviour was not proper and I have to call for more than 15 to 20 times and 3 to 4 persons talked to me and told me to put up the complaint in the police station regarding the indecent behaviour of them. ie., is your customer care people. I would like to know that is this the way the cellone treats its customer. Secondly I would talk to the person who is incharge at my district head quarters regarding your cellone post paid division. I was mentally harrassed by your customer care people In fact it should be customer harrassement agency I am very much annoyed regarding this. You could kindly get the details how many times I have called your cc people and how long it took them to talk to me every time and what all conversation took place acrosss us from 9:50 pm to 11:10 pm. I am expecting an earlier reply regarding this.

CellOne — mobile connection

I HAVE A MANIKJOD CONNECTION AND ALSO A PREPAID CONNECTION WHICH I AM USING FOR THE LAST 4 YEARS. I CALLED CUSTOMER CARE([protected]) SEVERAL TIMES. EVEN I SPOKE WITH ONE OF THE MANAGERS ON THE FLOOR. BUT I AM REALLY DISAPPOINTED WITH YOUR SERVICE THAT THEY PROVIDED. IT IS A LONG TERM ISSUE WHICH I AM FACING. EVERY TIME SOMEONE CALLS ME THE OTHER PERSON IS NOT ABLE TO HEAR ME AFTER 30 SECS OR SO AND CALL DROPS. IT ONLY HAPPENS ONCE I AM IN MY HOME AND IT STARTED PROBABLY 6 MONTHS AGO. AT THAT TIME I REPORTED AND THEY LOOKED INTO THE ISSUE AND IT WAS SOLVED. AGAIN IT STARTED BUT THIS TIME ITS ALMOST A WEEK AND NOTHING HAVE BEEN TAKEN CARE OF AND I AM REALLY FRUSTRATED AND DONT KNOW WHAT TO DO. I ALWAYS RECOMMEND CELLONE SERVICES TO PEOPLE BUT THIS SITUATION HAVE NEGATIVELY IMPACTED ON ME. I DONT KNOW IF THIS COMPLAINT WOULD HELP ME. STILL I WOULD BE VERY THANKFUL TO U ALL I[censored] HELP ME WITH THIS AND GIVE ME A PROPER SOLUTION.

BSNL Cellone — no services SUDDENLY

i HAVE A CEllone connection nO [protected] AND SINCE LAST TWO DAYS THERE IS NO INCOMING AND OUTCOMING CALLS, THE MESSAGE IS THAT THE CARD REGISTRATION HAS FAILED. I JUST DO NOT KNOW WHY ALL OF A SUDDEN THE CELLONE CONNECTION WOULD GO HAYWIRE.
ALSO THE CUSTOMER CARE NUMBER WE TRIED WERE NOT AT ALL ACCESSABLE ALWAYS IT GOES INTO THE THE YOU ARE IN Q MENU AND THEN HANGS AFTER 15 TO 20 MINUTES IT IS MORE FRUSTRATING AND WASTE OF CUSTOMERS TIME.
HOPE SOMEBODY WOULD ATTEND TO MY PROBLEM IN BSNL
RAVI

vinod mangla — phone is dead since 4 months

My Telephone no.[protected] is completely dead from last 4 oths and every week I do book complaint to 1500 call center number. Every time I get assurance that it will be OK in next 2-3 days, but nothing has happened and now I am fed up thinking to surrender the connection. I don't know where should I go, who will hear me in BSNL
my complend is dated on 27-aug-2008.any many time after

I am having a cell one mobile no. [protected]. However despite my repeated complaint to the customer care Chennai. teh complaint not yet rectified. BSNL imforming self as a nationwide big servise provider . yes it is true. but BSNL cant able to provide the servise at very poor, I request BSNL to gve service . Every time while i make or receiving the call.
For what purpose do u having the customercare number. Stupit care. Pls dnt inform this customer care number to all. I feel ashame of this while BSNL is feeling or not.

After a repeated reminder still BSNL cant rectify this problem.If not able to provide teh serive why BSNL can functioning " can close teh Cellone servise".

Please CLOSE THE BSNL SERVICE.

worst Customer Service cant reach customer care after 5'o Clock.
Today from my account, money has been deducted, for this no information from there side.
very very worst service if some money is deducted, the customer should be intimated before deduction or after deduction but no such things is happening.
i just want to know one thing - are they giving us free service r wat -
really felt very bad by being a customer of such service

BSNL CellOne SIM And Samsung Mobile — Loss of cell phone with bsnl SIM

I have lost my cellphone [protected]. please block this SIM as soon as possible

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.

BSNL CellOne — NON ACTIVATION OF GPRS

I TRIED TO ACTIVATE MY GPRS LOGGED COMPLAINTS ALSO AFTER 7 DAYS I GOT A COMPLAINT NUMBER B[protected], DT. 13.02.2009 WHICH IS YET NOT RESOLVED. I AM SO HELPLESS WHAT SHOULD I DO ?

REGARDS

complain no 3425092 were not shorted out it was regarding charged on toll free number while talking to custemer care by Mb no [protected] dated[protected].Again today dated 17-02-09 at 0810 same thing happend on my connection no-[protected].Please pay back my money, and pay attention to to this inconvenient

i lost my sim today so i want to stop working mobile phone thank you my number [protected]

BSNL — Very Poor Customer Support and service

I bought a BSNL USB data card on 27th Jan 2009. In the outlet I was informed that I will receive a speed of min 30 kbps and max 120kbps. However I haven't even received 20kbps till date. Despite my regular complaints over phone, email and personal visit to the BSNL office, my speed has not increased. I am very very frustrated now and want a quick result. Please help me out. I get average 4kbps max 9 kbps(not for more than 5 seconds). Cannot open multiple websites. Takes too long even to open Google.

BSNL CellOne — not rectifying problem

i took new bsnl sim to call my home.i unable to connect to my home saying number is not in use..but i can connect through some other service providers(ex.airtel)..i filed complaint regard this they are saying it will be rectified with in 24 hours if not call again...but from last 2 weeks it is not at all rectified and they are giving same answer...so what i can do...

BSNL CellOne — SMS not received from ICIC Bank

Dear Sir,

I have complained to your considration. I have customer of ICICI Bank as well as to BSNL and registered my BSNL mobail no with ICICI Bank. As per my telephonic communication with ICICI Care they have to sent SMS regarding my account detail but still i am not received SMS from your side. so please consider it & do the needfull. its urgent.

Thanks & Regards

Ramprakash sharma
Khilchipur
Sawai madhopur-322001
Rajasthan

hi i m prashant tomer . i have a cellone sim recharge with 197 voucher. i want to know how to activate gprs . i tried 123 no . but no reply . sir give me new no of customer care .




thanks...

Use XP OS.
Your PC may contain virus programs. Please check.

BSNL - CellOne Services — Bad service and irresponsible behaviour

I have been the Chennai BSNL B-fone customer for the past 8 years and CellOne cutomer for the last 4 years. For the last 3 months, the mobile lines are so pathetic. call gets disconnect in the middle, not able to make call (even to the own network) etc. The necessary complaints are made and initial action has been taken. After that one officer called that they are investigating the issue and will get back to me within a month. It has been over 3 months and still the issue is not resolved. Still the line gets disconnect in the middle of the call, they will charge for the not connected the calls; some time I will get a IVR saying that the number I called doesn't exist(interestingly the number I called just few seconds back) and in the next few attempts the line will connect.)

BSNL claims that they are the best network and they are coming up with latest technologies, but they are not able to resolve the basic needs of the customer. I have complained to all level. Still no response.

complanins from my friends and family.. that when they call me to my cellone mobile.. it doesnt connect shows disconnecting.. after 10 tries they able to connect one.. my network shows full.. but people getting annoyed. and they never calls me.. my mob no is 94*0071234 i doesnt want to lose this good no. thats why i never changed the network... iam from mangalore..poor network..

ya this happend to me too...just remove and replace the battery ...
this will solve the problem !

i too had this prob ... it solved in 2-4 days ...
do not know the reason for that ..it solved just like that ...

Dear sir,

My Telephone No is[protected] From Hosur Tower is Low and We make call That is Came in Beep Sound Only Not Connected In Customers We not have STD Services so Pls Do this Kindfull Complaint

BSNL CellOne — costmor care nt support me

i called to bsnl custmor care. and mr.SURJEET SINGH pick my call and use very ruf lang. and say me sala thats not fair pls do someting about surjeet singh

I have a cellone pre-paid connection of Sahibganj (JHARKHAND) vide no.[protected]. On 8. 4 .09 I sent a message to 53733 for activation of gprs. On several calls to customer care settings were sent to my phone on 9.4.09 but it has not been activated as yet. Persons on duty at customer care at different times give cotradictory replies. Now they disconnect their phone whec I try to contact them. Such is the service of customer care.

I would like to deactivate my bsnl NATIONAL NEWS Pack. My Mobile no. is [protected]. pls help me its urgent.

Sir,
I am holder of telephone connection no. [protected] I had adopted for Rs 1100/- planin Jan-09. I wanted to have the facility of two free or 10 paise call numbers for that one of the Samsung mobile dealer did the SMS for me of two numbers [protected] and [protected] . the 1st land line no. was activated soon . I didn't knew that where as one should be mobile no. the activated no. I have come to know that the other can be got activated after expiry of 6 months. The land line no. worked for some days nicely but from last 15 days it is not working . It is said that call can't be made at this moment. This is the condition through out the day. then what is the use of if I have to pay 49 paise on the no. that I have got freed. Please see into the matter so that I can make calls properly at 10paise. and also intimate the procedure to get two no. free after 6 months.

Lalita W/o Sh. Paramvir

IN MY NO. AFTER THE CALL END TEHN IT CAN SHOW THE LAST CALL BALANCE
SO I WILL DISAGREE WITH BSNL SERVICE AND CUSTMOR CARE
I CAN ALSO WROTE COMPLATE IN TO CUSTMER CARE PERSON BUT THEY CAN NOT SOLVE MY PROBLEM

BSNL CellOne — no puk n0

my mobile n.[protected] is no in order .need to PUK n. yet not genrete

i have recharged sms power booster card for Rs.33 but for each sms 80 paise is deducted, how to activate that recharge card, i think that offer is withdrawn but in the shops they are selling by saying that we have to inform the customer care so that it will be activated for our number.

Respected Sir/Madam,
I am a bsnl user for the past one year.My number is 24712617.My broad band is not working for the past 3 months.The officers were not responding for my complaints.This response was very pathetic and i got fed up.So I recommend not to use this service.It would give you only additional stress.I would be glad if you can process this complaint and give me some relief.

Thank you.
Regards,
KrishnaKumar

I am a share holder connection of bsnl. All out going calls are barred bad service

At present my GPRS connection on mobile is already active. I have China Mobile(ALFATEL H1).My problem is that my email id is not open.I also contect on Helpline no, but every time different answer are given by help line no.My friend has also a china mobile and his gprs is working normal.He had got setting from help line centere.I follow up for gprs setting last 30 days, but no possetive reply from help line .

I had logged a complain on 29-04-09 complain no. 3026937 at centre after several call they have not attended. On 13-05-09. I was able to get connected to Ms Hamita Senior CSA. She talked polity and gave the assurance to get the incomming of sms from abroad will b done in 24hrs and the department will call me. I even asked her for a mail adress for putting the complain in writting but she beg excuse that we can't.
Where to go? It is just like breaking ur head with the wall. Bsnl should change their attiude.
Also there should b a mail addres to complain.

BSNL CellOne — internet not working

Sir/Mam


1. My Cell one 3g number is [protected]. It is active since 10 days but the internet is not activated inspite of making all the settings.

2. Customer care has not been able to solve the problem since 18 May 09

BSNL CellOne Prepaid GPRS — improprly functioning gprs connection

I have got a life time prepaid SIM of cellone & activated gprs on it, the activation itself was a bitter experiance for me because it took more than 20 days, thereafter no settings regarding the same were provided, after consulting many times to the customer care, no satisfactory result was obtained.
From 3-4 days there is again a problem, most of the time there is no gprs connection but it appears for few minutes & then breakes.
my mobile no. is [protected]

BSNL CellOne — HELLO TUNES ACTIVATION WITHOUT CONSENT

I received a call from BSNL customer care to my mobile [protected] I just listened to the pre recorded speech regarding hello tunes. In the meanwhile, I had another call to my land and I just left the mobile on the table without disconnecting. after some time, i received a message saying that i will be charged rs.25 per month for subscribing to hello tunes and the same has been activated.

I request that the hello tunes be immediately deactivated and I should not be charged rs.25 as there was no consent from my side to avail this facility.

BSNL should desist itself from such acts which is sheer cheating the customer.

regards

BSNL CellOne — Misleading messages

Sir,
I am getting so many messages from the BSNL Network that saying "you have got the prize & claim by calling to some number". I was really suffered with the telephone number by calling to that number. I am still getting the messages. What Can I Do?

BSNL CellOne — MY OUT GOING STD CALLS ARE BARED

I HAVE COMPLAINT ON BSNL CUSTOMER CARE ON 25.05.2009, 26.05.2009 COMPLAINT NO.E[protected] BY Mr. JOGINDER, 27.05.2009 BY Mr. BHAGWAN DAS, 28.05.2009 BY Mr.DAVENDRA BHAGEL. BUT MY OUT GOING STD CALLS BARRED.

MY MOBILE NO--[protected]

MY ACCOUNT NO[protected]

INVOICE NO[protected]

CASH Rs. 1510.00 DEPOSITED ON DATE 08.05.2009

PLEASE SUGGEST WHAT CAN I DO.

THANKS & REGARDS

bsnl (excel sim) — regarding banning of msgs on charging for toll free numbers

i have a bsnl number [protected] (dehradoon). the company is charging me for Toll Free messages on 53733. i do a complaint bt still there's no action on that there's also i'm facing the problem to send the msgs cz they barred it. Plz take my problem in consideration n do work on that as aquick as you do. my complaint num is E[protected].

naresh

My pre paid no.[protected] gprs is not being activated inspite of repeated complaint to customer care during the past two weeks.Kindly resolve the matter at the earliest.THANK U.

The BSNL services in all over India provided top class worst services in mobile world .
i surprise why people select this poor services where no customer care, no guarantee of call connectivity and not any responsible authority in Administration to listen the public complaint .


O GOD eliminates the BSNL & improves the Indian mobile reputation at International Platform.

BSNL>>>>>> BHAE SAHAB NAHE LAGEGA

Respected Sir,
I am receiving daily so many SMS from 55888. What I can do?

my cell no is [protected].i am getting unsolicited messages from +58881 TM group. request please deny access to them.

I have a cell one mobile no. [protected].Last one month we are facing some network problem in our area.For exam..when the mobile phone in the room, then no any network in my phone.no incoming calls are received and no outgoing calls are sending, massages, e-mails, mms are total failed.Unfortunately, when a call received by phone, immidate this is call cutt off.this problem not only mine, but also others problem in this area.
Address-Vill-Raghunathpur
P.O-Raghunathpur
P.S-Dankuni
Dis-Hooghly(West Bangal)
Pin-712247

Area info (according to Tower)-Raghunathpur, Dankuni, Uttarpara etc.Tower signal too poor.Please solve my problem as soon as posible.Thank you.

respected sir/madam
i am a saral annant prepaid customer.
presently i have free sms balance which was recharged from the RS 23 free sms voucher.
the sms validity ends on 18th july!
but during somedays when i am sending sms to some kolkata cell phones, RS 1 is being deducted from my main balance, per sms!
i complained about this problem several times to the kolkata bsnl customer care centre but no steps have been taken till now!
I hope you would do the needful and solve the problem as latest as possible!
thank you!

Wrost service ever I saw. Please make BSNL complete private.

I had taken new pre-paid connection but iam not receiving massages to my mobile phone, my number is [protected]

respected sir,

i most respectfully state to you that i am usining a sim [protected] and it a new dosti conection but from 29jun to 8 th jully i am un able to anable dosti . your customer care exu talk with me 53 tims and all time they are chitting with me .

can you do something with me

thanks

cell one — Wrong billing

I have receivd your Invoice No.[protected] dt. 4.7.09 for Rs. 968.00 payment due on 20.7.09. My A/C No. is[protected]. I think this is a wrong billing. The total amount is wrong. Please check up and confirm the correct amount to be paid by me. Further, my cell one bill never touched an amount such as Rs. 900 plus. Please look into the matter and confirm the same immediately. Please correct me if I am wrong in understanding your bill.

I would rather prefer disconnection instead of paying Rs. 968/-. Blunders such as entering wrong Account number etc. in my payment slip has already occured last month, due to which my phone was disconnected, which has caused severe mental stress and humiliation to me.

Regards,

G. Chowdhury

I am having Cellone number [protected]. I am on roaming as such I am not getting the Bills. I got mobile reminders but I dont know how I missed one bill due on 23 June 2009. Meanwhile I received a consolidated bill due on 23 July for Rs. 933. I paid the bill five days ago but the outgoing is still barred and I am refused to make calls. I am asked to contact Customer Care by the pre-recorded message. I dialled [protected] all the time I heard 'All ouitgoing calls are barred. Please contact customer care'. BSNL must allow to contact CustomerCare otherwise how can I reach the Customer care? I sent SMS but nothing has been done. CellOne Customer care Karnataka need prompt service and coordination within the system.

CellOne — Negligance about consumer

Hello Sir..!

I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

BSNL-CellOne — Negligence about Customers

I have BSNL CELLONE Sim., It was lost and replace new one with the same no.

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Negligence about Customers
I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Plz Take action., about negliating customers

I have BSLN postpaid conection Mobile no [protected]
plan 525 my due date is 8th of July and I made payment on 15th July 17, 2009 amount 1090 Due to non payment my services they hold on 16th July than I registered a complaint to call center 24365
No progress in the case so far. Details of complaints are
Detail of payment transfer from State banl of indore on line payment ref. no is IG09077736 and transfer to bsnl ac no. [protected]
Details of complaints –

(1) Complaint File no. 3179646 complent bookd on call center on 16/07/2009 11:45:26 AM
and also booked my second compliant after 24 hours but not given me compliant no. .On July 17, 2009 I made 5-6 call to call center 24365 all time they give me non satisfactory answer and always they transfer to my call team leader and hold my call to 15-30 minute and after that call disconnect Please immediately take action to all call member team and BSNL
Thanks and regard
B.L.JAIN
2037-d sudama nagar indore
[protected]

My cellphone was stolen, please block the SIM [protected] and the cellphone IMEI No.: [protected] as soon as possible I wait for your immediate reply for this email thank you

I am BSNL Customer. Since today evening automatically my sim card is not working. My phone is in good condition. So to check the same I tried the said sim inserted in another mobile phone. Still the sim is not working. A massage that "please insert sim" is shown in the mobile. Please guide me about the problem and solve the same.

CellOne Postpaid BSNL Office Coonoor — non receipt of security deposite

i had closed me cellone post paid coonection no. [protected] in the month of april 09. till date i had not received my deposit money back. i had visited their office atleast 15 times every time only assurance but no refund had received till date .most of the time account offcier is not available in his office/seat.

DEAR SIR
I WAS 4 TIMES REQUEST FOR EVERY MONTH DETAIL BILLING BUT TILL DATE I AM NOT RECIVED ANY DETAIL BIIL

I am using an aircel gprs service.
the company said that they provide the 25-30 KBps speed,
but its not true . the actual speed of data transfer is 2-10 KBps .
they do nothing for increasing the downloading speed.

I hvae BSNL Phone-[protected]. complaint many times through the Costomer care for trouble in my account balance( minuts of free voice call on BSNL local NW. against 28Rs.-80 MIN.)by dialing *123*3# . the masage could not be show the minute information and date of minut expiry. so pls help me and solve my problem.

I RECEIVED AN SMS ON 25 .05.2009 THAT MY POST PAID MOBILE NO.[protected] HAS BEEN ACTIVATED GPRS. SINCE THEN I AM TRYING TO CONTACT 24 HOUR CUSTOMER SERVICE NO BUT NO ONE IS RECEIVIVG THE CALL. PL DEACTIVATE THE GPRS SERVICE FROM MY MOBILE WITH IMEDIATE EFFECT. AS I DO NOT NEED THIS SERVICE AND I MAY PL BE CONFERMED BY RETURN MASSAGE REGARDING DEACTIVATION.
THANKS.
KAMLESH RAM

i am kishan, i have a postpaid connection, i lost my hahdset i given request to block the no, they informed me that it will block within 1 hour, but it was not, unfortunely i got the handset so i made a call to customer care and placed the request not to block my handset, they told ok. and i used my no from the morning till night 8 o clock, suddenly i am getting error msg like clear the due amt which i paid 15 days before, then i made call to customer care and their behivour is worst like they are in customer care i feeel that they are in somewhere in jungle .the person kathiresan told me he is a seiour in chennai customer care. but he dont have any online facily to activate or deactivate thr servise i think so the tata docomo which is the new service in chennai their behivour is good.they dont know what is professionalism, after
9 o clock no team leader avilable on the floor.i am telling beterbsnl people shut the department and do some coolie work bcos all the agent behavour is like that. o what the service the provide,

BSNL CellOne Prepaid Cellular Service — DND not working

I've registered for DND six months ago, but still i keep on getting promo messages from BSNL daily.
If i try to re-register it, it says that I'm already registered to this list.
BSNL customer care is not taking any action, instead of regular complaints.
My number is [protected]. It is registered on the name of Nandini priyadershani and was bought from Bangalore.

hello, the chat messenger programme has been automatically activated in my cellone no-[protected](Orissa) .I have been tailing customure care for last 6 munth. They are saying to do a sms and i am doing according to there instruction .But i am very worried to say steel chat messenger active in my cell, and rs.15 are debiting from my account. I when i am saying my problem to the customer they r taking it very litely.For your kind knowledge i wint to conferm not a single time i have been used chat messenger.So pl, take necessary action against my complain. Other wise i will be forced to close my bsnl no. Thanking You.

BSNL Mobile — poorer bsnl mobile service than private companies

I am the patriotic Indian and the customer of cell one.I struggled against the disinvestment from BSNL so I want to say something. Your poor service to your customers indicates that you are always in the faviour of private companies. If not do something faster than private companies

i have applied gprs plan 49 for my postpaid no [protected], Assam.
When i Received GPRS setting for my Nokia 3500 Classic Handset it appears as " ONLY 70 SETTS ALLOWED SETTING DISCARD"
What it Means? Please give me a solution.
Thanks

BSNL CellOne — addition new caller tune

please add below caller tune at list

1) dhanya jahala veer maratha bahujanancha chhatrapati karnya rhaas dharmandhancha banala shiv adhipati.

2) shivdharm tharava vishwadharm shivdharm tharava vishwadharm aan ghosh karava kay shivdharm tharava vishwadharm aan ghosh karava kay jaijijau jai shivrai.

thanks

vilas sawade
[protected]

When i insert my mobile, it show Sending message and then my account balance cut 2 RS per sms. And last i recv a msg for Mobile Configuration.I hate this msg..I always to customer care but i can't any help bcoz C.Care don't recv call and sometime they recv they are not help me.so plz take action against my complain.Otherwise i will be Close my BSNL No..My Mobile No.is [protected].