[Resolved]  BSNL Broadband — BSNL is cheating

I got BSNL broadband connection home500C that have limit of 1.5 GB for a month and for 80 paise/mb if exeeds. Even I got the connection at July 1, 2008, they did not provide us Portal Id and password to check our used data usase and finally after a long, somehow we manage to get it on July 28, 2008. and first of all I check my usase of data then I come to know that I need to pay for 8.5 GB that would be nearly 7, 000 rs.
Now, tell me what can I do. BSNL is thief. They are cheating. They dont tell you how much you are using so that it could exeed as in my case and everybody know that for this much amont I could have net for 1 year with unlimited download. But they even dont offer anything like if you use more data tranfer and you exeeds unlimited charges then you should pay for unlimited as it should be .
So, finally I could conclude, those are thieves beware of them.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I got BSNL broadband connection home500C that have limit of 1.5 GB for a month and for 80 paise/mb if exeeds. Even I got the connection on June 10, 2008, and I come to know from my latest bill dated 08/08/2008 that I need to pay Rs. 35987/-. This amount doesnot pertaing to my down loading and definatlty not going to pay. If I would have requirement of so much down loading I would definately gone for 700 unlimited plan.

Now, tell me what can I do. BSNL is thief. Even someone is hacking my account with the consent of certain corrupt official at kalka exchange.They are cheating. They dont tell you how much you are using so that it could exeed as in my case and everybody know that for this much amont I could have net for 1 year with unlimited download. But they even dont offer anything like if you use more data tranfer and you exeeds unlimited charges then you should pay for unlimited as it should be .
So, finally I could conclude, BSNL is thieves .

BSNL Broadband — THEY ARE CHEATING

I AM USING BSNL 500 PLAN WITH 2.5 GB FREE DOWNLOAD PER MONTH AND NIGHT UNLIMITED(2AM-8AM).
BUT WHEN I TRY TO DOWNLOAD DURING NIGHT UNLIMITED(2AM-8AM) PERIOD MY DOWNLOAD WILL BE HEAVILY, I MEANS HEVILY SLOW.

BUT AFTER 8 AM IT WILL SUDDENLY INCREASES.

I WANT THE SAME SPEED DURING NIGHT UNLIMITED(2AM-8AM).
i think BSNL has no such internet speed yet for which it tale to it's customer need.
i thought BSNL has the best, but now as it present i think it is not best.?
my phone number is 27971067 in ponneri, chennai.I GOT A NEW HOME COMBO INTERNET CONNECTION ON 26 DEC 2008. For jan 2009 the first time i got a bill for 3500 Rs. this is impossible .please check my previous records. it is totally a wrong bill, please do respond quickly andsolve the problem

P.Mohan
When BSNL introduced it's combo offer for Rs, 5000/-, we readily applied for our Brother-in-law in Tiruchi. Only after applying, we came to know that the package really cost us Rs.8000/- with all other installation and taxes included. We still went ahead. We have never used 1024 MB per month. But every month, some amount or other is coming as usage. As with all BSNL customers, because of lack of time, we don't get into their 'manipulated' details and fight with them, rather we just pay what they ask for. This month the net usage bill has come beyond Rs.3000/- !!! No way it can be that. It's time to fight. Looks like BSNL is planning to cheat it's customers at a bulk level.
I also faced the exact same issue
i am karthi, i am using BSNL 500 COMBO PLUS, they said that there is unlimited usage between 2.00 am to 8.00 am.i am wake up at 7.00 am and download some songs for 1 hour.But they charged for my downloads.BSNL IS CHEATING!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information