BSNL Broadband Home 500 combo — Broadband usage-excess billing

Sir,
I am one of the first broadband customers in Irinjalakuda, Thrissur Dt. Kerala. My broadband connection is effective from 2005. Never ever in my history I paid for excessive usage. The latest bill was for Rs.1052 which I paid today, 14.08.2009. The usage as recorded in the site is totally wrong. My computer was out of order during a considerable period of this billing cycle and naturally I was unable to use the net connection. I would like to bring to your notice this for speedy action.
your truly,
Reji Rajan
W/O Dr. R.V. Rajan
[protected]
[protected]
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home 500 — broadband Billing complaint

Dear Sir,


Sub: Billing complaint


As per your portal details my billed usage was 1887 MB. I was very surprised and shocked to see my hard copy of the bill which is for Rs 7354.00.Please find the attached print screen copy of portal bill, and scanned hard copy of bill. Kindly do the needful as earliest as possible which enables me to pay the bill on time.

Telephone No :[protected]
Connection in the name of :M.Chandramohan
Billing address :No#45 West mada Street
Thirumazshai
Chennai 602107
Bill No [protected]



Looking forward your favorable hearing

Broadband-combo 500 — excess billing

I have received Bill. No.13006148 dated 7.7.08 for Rs.8279/-for the period from 1.6.2008 to 30.6.2008. My consumer no.2395613 and Ph:[protected]. I verified my account details in the net and found the following discrepancies in the bill.

June 2008 billed for 811MB is Rs.8279.00
May 2008 billed for 10122MB is Rs.689.00
April 2008 billed for 11406MB is Rs.1708.00
March 2008 billed for 2561 Mb is Rs.1226.00

From the above data it is very clear that Rs.8279/- for 811MB is totally wrong. I am a home consumer and the above amount is beyond my ability to pay. Please look into this and take necessary steps to send and correct bill and pray to cancel the excess bill sent to me.

Expecting an early reply on this. My last date for remitting bill is on 30.7.2008.

Broadband — broadband combo 500 bill complaint

i received a bill for rs.1124/- today as combo500 fixed charge to[protected]=500, and combo500 fixed charge to[protected]=500, taxes =124, total=1124/-. but i paid the previous months bill for rs.562/- vide bill no.19756563 dated 7-9-2008 at counter no. 619.
kindly verify and correct the issed bill

home 500c — Excess billing

I took broad band connection, which was activated on 25.12.2008. The usage as observed in 'view usage" was only 40.5 mb. but the bill came was for Rs 1407/-. pl. let me know in detail how the billing was done.
Me too got bill like this...My Bill Amount is 19000

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