Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My land line phone of no 2351065 is out of order and broadband is also not working from last 30 day complain is also registered vide complain no-4022 on 29/7/09 (before that also complain is given but forgot the complain no as it is not possible to remember all complain nos as it happens several times without respond) but still not any responds what does it means that bsln just try to get the fix rental for both landline and broadband without any service it is not a new case in a month the phone use to be in working condition for 10 days and 20 days it become dead and there is not any responds from bsnl but they never forget to charge for the rental for one month where is service is only for 10 days.is it the policy of bsnl to obtain the rental.

BSNL New Landline Connection not received from last 3 months.

Date applied on : 2/5/2009

Cust no. [protected]

Reg No. KLYAN7100360

Demand NOte no. 478878

May i have your kind attention please and get it fixed. Thanks

I had BSNL old Anant connection and wanted to convert to Saral Anant. I got a conversion voucher b from BSNL office but it converted to New Anant. I have made many visits to BSNL offices to get conversion voucher for Saral Anant but could never get it. I don't understand if both New Anant and Saral Anant require recharge of Rs. 200 then why two separate plans. Where can I get the conversion voucher for Saral Anant?

i have a Nokia 3310 classic handset and a BSNL prepaid connection. Though i can surf internet through my handset, i am not able to do so in my pc through bluetooth device or data cable. Whenever i try to connect, it appears in my mobile "subscribe to packet data first". I have complained many more times for it. So please suggest what should i do now?

sir,
I have a land line connection no.255290 at Tezpur .I have paid my bill Rs.8
27/- through internet BSNL portal on 28 Jul 2009 vide receipt no.[protected]
68 and transaction no.TX[protected].But the bill amount still showing outs
tanding by Tezpur exchange.Please solve the problem.

Dear Sir,
A Person is harrasing me and my mother in the name of Doctor Mishra at Phone No [protected].Please Take an action against the concerned Person as soon as possible.Thanks
With Regards,
Puneet Pal Singh Bhogal

Respected sir,
i m having bsnl broadband connection of 250 Rs plan.whenever i tried to dial the connection it does not connect to the internet, the errror shown that the remote computer does not respond and also my telephone line was too much disturb.its my request sir to please solve this problem..
Yours Faihfully
Aamir khan

Sir,
This is to state that i was having the Mobile Sim No [protected] since january, 2008 and had deposited a security deposit of Rs.500/- . That during march, 2009 i further deposited 500/- and avail roaming facility. But during April i wrote a letter to the officer concern and wish to discontinue with the said sim .That my arrears bill in April, 2009 was around 600/-only and as such i requested the person to adjust my bill against my securities and then to refund the balance . But they did not do that instead they are still sending me bills . My latest bill is for Rs.1056/- vide bill no[protected] dated 10.07.09 . It is pertinent to mention herein that outgoing and incoming calls are barred since May, 2009 and inspite of that they are still raising bills for rental and all. Hence under the circumstances i therefore request you to kindly do the adjustment of my bills as on April, 2009 against my security deposit and refund the balance to me at the earliest .
Gaurav Khnadelia

Hello Sir/Madam,

My modile number is [protected], from yesterday night itself sim not working .
while switch on the mobile intimation of "no sim card " is appear.

kindly do the needfull at the earliest .please reply to my mail id what i have to do ?

respected sir

i m bsnl broadband user in kanpur (govind nagar). my complaint is delay to change my modam type-1 to
type-2 eproxmetley 2 month go down my no is[protected] pament is clear but in 2 month no action tacken to chang my modam.


plz help me

BSNL

Sub Tel No2500276 is dead since last 15 days

Dear Sir

This is to inform you that after sevral complaint No ( 5628, 5119, 6101, 1d696) there is no response from BSNL local office. WE surprised that after complaint no body is bother about services. If we dely in making payment then immly line get disconected. Our complaint is pending since last 15 days about dead telephone line.

The MTNL services are better that BSNL at least next day the complaint get attended. Here no body lineman has even show his face. Please see how you will improve your best services to your customer.
and get the above telepohone alive.

Rather I thought to take Brod Band on above line but such poor services from your department I turn my thought.

Thanks and Regards
Shivaji Vilkar
[protected]
Virar West

my parents are received a wrong call on yesterday(07/08/2009) at around 1 PM. Could you please help me to trace that number for avoiding this type of calls in future.

hi
myself lakhi prava hazarika...
i have bsnl ev-do data card internet service i have purchased this product before last 4 month..
this internet server is too slow since last 2 weeks. i have lot of official, bussiness n others works but i can not do it. i get hurmful problem 4m the server, i will not do any work properly when the server is same problem... i paid every month the monthly rental worth RS: 827.00 but will not get fast server why ?
you should be give us fast server. the monthly rental is too costly so server will get faster...
so
i request u to kindly solve the problem too earlier by hook or by crook...
hope you will give us too faster sevrer then i will do my every work completly

THANS !!!

DEMAND NOTE - WLMGH-1601
D/N NO - N203913
new gauhati bamunimaidan railway colony...

Sir,
Our House had been constructed from April'08 & complete in sept.08 during the period our Phone has been disconected & by mistak we have not inform to Telephone Dept.so pl.confirm me my outstanding bill amt as on dt. .if my Telephone security has been adjusted or not pl.confirm.Now I have requried new Telephone connection in New Scheme Rs.1/- .
Kindly confirm immediately.

Reghards
UPMA THAKKAR
Mobile no. [protected]

I had applied for a landline and broadband connectin which finally materiased after waiting for and chasing up for more than a year.After the landline connection the broaband application had to be chased and finally one Mr Sanjay came to instal the modem which did not work even then. He said that since the line fom the mains is coming to the ground floor socket and the modem was with the computer on the first floor the line connection needs to be reworked.The lineman came in a day or two and redid the connection in a way that the line is now first coming into the modem on the first floor. The modem is still not working and my repeated attempts to get mr sanjay to rectify it have failed. Everytime he gives some story or the other starting from the port in patel nagar being defective. All this time he has not taken trouble to come and see for himself and made no attempt to rectify the problem. Out of sheer disgust today i have asked him to take the instruement away as i dont want it to sit as a decorative piece.I am writing this complaint in the hope that some senior functionary of the co will intervene and have the problem rectified .My tel no is 2608167

in vennela plus there is an offer i.e we can add any 5(bsnl mobile or landline no's)atleast one landline number.for that i trying send a msg from last 2dys but i am getting like unable to send.

Dear Sir/Madam,
i am working with a Well Known IT Company, previously i used to connect to office and conference calls from my Airtel Broadband connection. i came to know about the offers by BSNL shoppe ( 10003-Vasantha Communications Pvt. Ltd.[VCPL], T.Nagar I, Opposite Kamaraj Arangam, (DMS)229, Anna Salai, Chennai-6. Ph:[protected] camp.

I booked the connection on 13-July-2009 from a representive (Nickson Raj(BSNL) : [protected]). i tried reaching him and the above mentioned BSNL Shoppe to know abt the status. since during booking as per plan, they told that it will take 3 days to install Telephone connection and after that within 3 days you will get a broadband connection.

But so far, i tried with them and found that only on 29-July-2009 only they registered my request in their account. so because of this finally from saligrammam BSNL exchange they fixed telephone connection on 5-Aug-2009, but the line is not up/active. they told by today evening you will get a call from BSNL to activate ur line and they will give u the telephone no alloted for you.

But so far, nothign is happened, i checked with saligramam BSNL branch for the same, they keep on telling the same story today the line will get up and after that within 3 days you will get a broadband connection.

Based on their advice, i have surrended my Airtel connection before 21-July itself and i dont have any access to internet to work from home.

because of this i am totally affected in stress and returning from office not in regular time. personally i am affected mental disturbance and lost my working ability..

Please do me the favour to get it done at the earliest and they should pay amount for my stress and mental strain caused by them.

sir i have recharge my cell no.[protected] on 04/08/09 at 11:30 am by online banking with my icici bank @Rs.110/- but never get it yet, i do talk to the customer service, they just gave me complaint no. H[protected] and time for 48hrs, sir i m working for Marketing Division Doordarshan, i just want to know if the problem is at department's end why do customer suffer, it is good that BSNL launch these services to facilitate the customer, but if customer do suffer for such a small amount then why do customer trust on BSNL and transact big amounts. sir do consider on my complaint.

thanking you



neeraj nayyar

Repected Sir,

This is Vipin Kumar Rai S/O Sh. Hare Ram Rai. I m using the Postpaid plan of BSNL(PLAN-99) since last 4 years.But now i want to change it into the Prepaid plan with same number. But they(BSNL MEERUT) r not ready to convert it into Prepaid .According to TRAI it is possible to convert the no. from postpaid to prepaid.

So, Please suggested me what should i do for changing it. I m giving some related information about the Cell No.

Customer Name Vipin Kumar Rai

MOB. NO. [protected]

Address Modi Rubber Colony
Nc-13/2 Modipuram Meerut(U.P.)

My internet connection is frequently getting disconnected. the dsl light on the modem is almost always blinking due to which i cannot connect online. and in case it ever stabilises the download speed is excruciatingly slow.. on an average 5-6kbps.. takes me hours to download sth.. i had called the customer care innumerable times and the lineman came n said theres nothing wrong. i reside in kottapuram under thrissur exchange