[Resolved] BSNL Broadband Service — INTERNET SERVICE PROBLEM

gireeshkandvar

from Robertsonpet, Karnataka

Address:

Bangalore Rural, Karnataka

Dear Sir,

From last 2 months i am facing very bad internet service.
The problem is when net is working immediatly disconected for 2 mins and again it will connected & it is repeated again and again.so many times i called customer care ( 1504 ) and lodged comlaint ( # 0710/1675 ) but no use.
Then i spoke to Mr.Salauddin ( Doddaballapur branch incharge ) , he sent one line man , he came & checked and said its ok. but problem not solved. after that i tryied to contact customer care no body was picking the line.
Then i tryied Doddaballapur customer complaint services ( # [protected] here also no body attend the call and finally i tryied Mr. Salauddin's ( #[protected] he was also not attend the call.
So now i am help less and i dont know what to do ?
I kidly requesting you to please look in to this and do the need ful.
Thanking you.

Regards,
Gireesh.KS
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mridul kanti bhattacharjee

from Bengaluru, Karnataka

BSNL BROADBAND SERVICE — broadband service not working

Hi,

My name is mridul kanti bhattacharjee consumer of bsnl land line service for last 15 years and my landline no is[protected]. 1 and half years back i applied for bsnl broadband service of rs.250/- monthly scheme, and after long wait of 6 to 7 months i got the connection and my userid and password.But after getting service of 2 months i was unable to connect to internet for 2 months. During this period i went to local bsnl office atleast 10 to 15 times and got my connection back for 1 month.Now again I am not able to connect to internet for last 2months for which i have repeatedly complain by phone nad by visiting personally in their office but got no response from them, but every month I am paying Rs.250/- as broadband service charge. Please help me out of this problem as because I am suffering financially as well as mentally both.

Thanks
Mridul kanti bhattacharjee.

Subrata Ghosh

from Baghdogra, West Bengal

I am a bonafied BSNL Broad Band Customer for more than one year. My connection ref. 24055115.
My Broad Band Service is not available since 1/1/2009 though it is evident that there is no alternative but to pay Rs. 562/- without any usage. My coplaint has duely been registered arround 3/1/2009.
It is unfortunate to post this complaint . However, it is pesumed that BSNL authority will take early remedial measure and prorata deduction will be consider for billing purpose for the dates not under any active use due to fault.

Sandeep Singh Parihar

from Anand, Gujarat

BSNL Internet Braodband service — Internet not working

BSNL Broadband Internet Service is not working since last 15 days instead of regular telephonic and personal complaints to SDO and GM of the departments.

BSNL Landline No.[protected]

Sandeep Singh Parihar
Mobile No. [protected]

ankur

from Chandigarh, Chandigarh

BSNL Broadband — net problem

hello sir i m using ur service of broadband but my net is not working in last 5 days .i complate many times but no action has been taken so plz do some thing
502(a) gh2 mansa devi complex panchkula

s.a.balasubramaniyan

from Salem, Tamil Nadu

Broadband — internet problem

respected sir, i balasubramamiyan aged (66 years) staying in the address 9/1-221 indra nager, pudusampalli, mettur dam -636403., i got internet connection before four months.my phone number is 224384 . but still now i am anable to work in internet because of connection problem. i have already complined many times in local bsnl office.they are making some alternate solutions which gives only negative result. i have already payed the bill correctly.i dont know what is the next step to make.so please give proper feedback or solution to my problem regarding internet connection..

Shravan

from Hyderabad, Telangana

BSNL — Problem with BSNL service

Hai,

I have lodged a complaint regarding my broadband connection, that its not working properly..since me calling bsnl people daily 3 times,its been already 10 days nobody is care to solve my problem.Person called mallesh(JTO) over east anand bagh malkajgiri, instead me informing my problem to him several times, he never showed interest in solving my problem.So i request you to help me in this regard.

Thanks & regards,
Shravan Machan.

rammohan rao.......

from Robertsonpet, Karnataka

sir while browsing...

in my modem DSL light was blinking for every 30 min...

so net was dissconnected...

how can i avoid diz problem sir...

and also tell me why was it happening

drjaysinh

from Solapur, Maharashtra

BSNL — service problem

my phone number is[protected], my phone is dead since last 3 days from this post.we applied a complaint but no one come to solve the problem. i also had a broadband connection but it gets break in between when i am doing important work ,the internet not operate properly. we told by officials that the line has problem but no one came to change it we have given complaints in office about our phone set change for that also department not able to provide the set.kindly look into the complaint,
,,,,,,,,,,,,,,,,,jaysinh ingale pandharpur