Bharat Sanchar Nigam [BSNL] Complaints & Reviews

usege detils

The complaint is absolutely and irrefutably true...
I personally had to pay about 2500/- Rs. bill due the same matter.

The fact that one has to restart the modem to avail of a provision
he has paid for is utter nonsense -- its a simple programmer's logical error,
and there are umpteen ways to correct it.

So, the only thing stopping them from correcting it is because its a Govt
company and NOBODY cares.

MY TELEPHONE NO. 23621536 IS DEAD FROM 10 DAYS NOBODY HAS ATTENDED TO IT, INSPITE OF MY COMPLAINT. THERE IS NO RESPONSE.

My telephone no is 26426337 is dead. Could you please rectify this.

My phone 23662673 constantly turning of and on or dead.

Phone not working 23662673

I would like to remind you of my new telephone connection in sec-45, faridabad has not been activated from the last 10 days despite repeated follow up with SDO faridabad BSNL office
Dr A Mukherjee
TONC-13046

I would like to remind you of my new telephone connection in sec-45, faridabad has not been activated from the last 10 days despite repeated follow up with SDO faridabad BSNL office
Dr A Mukherjee
TONC-13046

Hi

I am Alok Gupta applied for a new broadband connection 25 days back (1st August) for ballabgarh faridabad. And I have visited to BSNL faridbad(sec -6) office three times but it has not provided to me so far. I am completely disagreed from this BSNL broadband service. And if the services would be provided in the same manner then nobody would want to have services from such service provider beacause Broadband means 24 hours services. Plz get it done ASAP. And contact me as below number if required.

Thanks
Alok Gupta
Contact Number - [protected].

my telephone no,[protected] is out of order due to non payment of bill, reason that telephone bill is disorde i have complaint in verbel to faridabad 21-C but no response so i have not paid pending bill . I requested to you may please connect my telephone ..please sand pending bill if bill is more than 3000/- i will give in every month easly.my internent connection disconnect immediatly and sent me also report for disconnection of internet and pending bill .

Thanking you
H.No.1027 sector-46
Faridabad, Haryana
mobile No.[protected]

My Phone number is[protected].Since last two months the phone is not working properly. suddenly it gets dead for 20 minutes, after that it starts working properly and also broadband internet services is not very good as well. Internet connection gets disconnected any instant of time. We have callled BSNL Faridabad office several times but all in vain. No action has been taken against this.

Please let me know if you are unable to take any action against this then shall we discontinue the BSNL service?

Please instead of calling and asking about issue, send any of your employee and resolve this issue asap. Hoping for an early action.

Deepak Joshi

Telephone No.[protected] is not working from last 2 month. totally Connection was dead for 4 month from 6 month.

BSNL — DELAY IN PHONE CONNECTION ACTIVATION

THIS IS IN REFERENCE TO SHIFTING OF MY EXISTING LANDLINE (NO[protected] CONNECTION TO SECTOR -21D FROM SECTOR 46.
THE ORDER WAS ISSUED ON 04.09.2010 STATING CHANGE OF NUMBER AS 2460072. IT IS NOW 12 DAYS FROM THE DATE OF ISSUE OF ORDER, DESPITE OF REGULAR FOLLOW-UP WITH BSNL OFFICIALS CONNECTION IS NOT YET ACTIVATED. IT IS THE SHAME ON BSNL SERVICES.

had applied for broadband connection my lead id is "HRFAR[protected]" your Mr. Ramkishan had come to my residence around 10 days back and taken the advance, security etc but 10 dyas have passed since and no one has come to install the connection, Simply shameful, it takes around 30 days to get a broad band connection...sounds like a joke!!!

I REKHA DEVI would like to remind you of my new telephone connection in J.N.V MOTHUKA faridabad has not been activated from the last 130 days despite repeated follow up with SDO faridabad BSNL office
REKHA DEVI
[protected]

i Harish Kumar Singhal would like to remind you of my new telephone connection in Green Field colony has not been activated from last 2 months.dated 4th may 2011. my connection is [protected].
sooo plz take action as soon as possible
Harish kumar singhal
[protected]/[protected]

I think BSNL is a Worst Telecom Company in this world as i experienced. Shame on u BSNL.

Some body is using the China Mobile and calling me from the number [protected] and talking with me in ladies tone.There is a setting of talking as ladies tone in that China Mobile Hand set. Not only me but also he had done this with a lot of people. Is there is no solution of it? Or we people will suffer because of China Model Sets.Please look in this matter urgent.

IN MY MOBIL LOVOLOGY PACK IS ACTIVATED.UN SUBSCRIBE THE PACK

dear sir

how to reactivate my old sim which has been freeze pls help me to reactive it.
due to network problem my sim freezed i want ur help to reactivate it

sir,
Presenly I am out of India from last six years... But I will come back in 25th feb.2010...and want reactivate my old BSNL no [protected] ... which is my frist no... i am agree to pay any of charge and also sim card available with me... pl give me earliur replay...

Rambahi khunti

Sir, please reactivate my old BSNL sim card with 3G service. I am from West Bengal and my number is [protected].

Hi,
I was using BSNL number from past 5 years, but from last 1 year i am not using it & now it has been deactivated . Please reactivate my number. Its [protected]

my bsnl mobile number is [protected] the service to this number has been deactivated due to not recharging in time.pls, reactivate the service immediately so that i can recharge my mobile and continue the service.

HI
I AM D RAVI AND I WAS USING MY BSNL SIM NO. [protected] AND NOW IT IS DEACTIVATED DUE TO NOT RECHARGING IN TIME . PLEASE REACTIVATE MY SIM . FOR ANY ENQUIRY CONTACT ME IN THE NO. [protected]

HI
I AM MAHENDRA AND I WAS USING MY BSNL SIM NO. [protected] AND NOW IT IS DEACTIVATED DUE TO NOT RECHARGING IN TIME . PLEASE REACTIVATE MY SIM . FOR ANY ENQUIRY CONTACT ME IN THE NO. [protected]

Sir i have a bsnl no. [protected] From last three years but due to some problems i am not using it from last one year. So my number is now deactivated. Sir i want this number at any cost. Plz try to to understand it is my first number.
My contact no. Is [protected].

Dear concerned,
I am using bsnl no. [protected] From past few years but due to some problems I am not using it from last few months. So my number is now deactivated. Sir i want this number at any cost. Plz try to to understand it is my first number.

Hi,
I was using BSNL number from past 7-8 years, but from last few hours i am not using it & now it has been deactivated . Please reactivate my number. Its [protected]

Shivakumar Pathak 14th December, 2015

Dear Sirs,
Please reactivate my old and first connection of BSNL excel no. [protected].
Please reactivate or inform process for the same.
I shall be obliged forever.
abhishek

Dear Sirs,
Please reactivate my old and first connection of BSNL excel no. [protected]
Please reactivate or inform process for the same.
I shall be obliged forever.
Nirmal Kumar Jha

Dear sir
i was having my phone number [protected] Jharkhand since 5 years and now due to the problem it was not recognised in my phone so it was left alone.
now phone number is not valid.
please sir activate this number to my id

thanku you can contact me on [protected]

if you search on truecaller you will find that number only

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected].
I didn't use for past 2 years. can i reactivate my number?

dear Sir,

i want my to reactivate old my bsnl sim card. my mobile number is [protected]. i did not use my sim for 4 month. sir, Please reactivate my number.

Hi
I am v Dhiraj kumar and i was using my bsnl sim no. [protected] and now it is deactivated due to not recharging in time . Please reactivate my sim . For any enquiry contact me in the no. [protected]

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected].
I didn't use for past 4 month . can i reactivate my number?

Dear concern,


I am using bsnl kerala circle number . [protected] From past few years but due to some problems I am not using it from last one year . So number is now deactivated. I want this number at any cost. Plz try to to understand it is my first number.

My current phone number -[protected]

My phone number is [protected]...its deactivated ...plz I wanna reactivate it...how can I do it

Dear Sir,

Please re-activate my mobile number [protected] which is de-activated because no recharge have been done.

sir i want to re activing my old bsnl 3g sim [protected] so what to do

Hi I working in Malawi and I am returning to India in August19 My sim got de activated kindly help me you can give the information on chandramouli.[protected]@gmail.com

hahaha faq there is 10577 complents . & resolved only 47 not good

Please re-Activate my Number [protected]. Karnataka

Dear sir,
please restart outgoing calls of my bsnl no.[protected].I cant call customer care also.
Recharge cant be done
nazir hasan

Sir:

Please activate my number [protected] which has been deactivated currently

Thanks.

Respected sir,
my bsnl mobile number is [protected] the service to this number has been deactivated due to network problem in time. pls, reactivate the service immediately so that i can active my mobile any cost and continue the service. My contact no [protected]

Sir My Mobile Number [protected] Its Deactivated...So, Please I want Reactivate It&Solve My Problem.

Dear Sir
I want to reactivate my bsnl sim card. My mobile number is [protected]
I didn't use for past 4 month . Please reactivate my number?

Dear Sir...
Please reactivate my old and first connection of BSNL excel no. [protected]
Please reactivate or inform process for the same.
I shall be obliged forever.
my another bsnl no.is...[protected]

Sir my no is [protected] and I want to reactivate it please help me my contact no is [protected]

Hi my name is Tharmi ningshen and my number is [protected] its deactivated because I didn't recharge on time please help me to activate my sim as soon as possible

Hi sir my mobile no is [protected] from bihar circle.my sim deactivated due not done validity recharge. sir plz.. reactive my this no.

I am using BSNL NUMBER [protected] but last few month I am not use it due to network problem, now my number is deactive so sir pls my number reactive
Present no.[protected]

Dear Sir / Madam,

Greetings!!! I would like to reactivate my freezed BSNL sim. It was freezed 2 years before. Can you pls. guide me.
Regards
Vaideki

Dear Sir,
I have UP-East prepaid mobile number [protected], due to non-recharging it got deactivated.
Please re-activate it, todate i tried to recharge with Rs.36/-; despite money debited but sim not activated.
Request early action
Vinay Gupta

How do I reactivate my BSNL number?
Please help

My bsnl mobile number expired place active number

My mobile number is experid I want to my number [protected] this number is currently unavailable please suggest me

I agree with your opinion. Smart Digivision pvt ltd. should have to inform the subscribers the status. Should keep up confidence of the subscribers.

I am also a subscriber to the IPTV BSNL SMART DIVISION PVT LTD proposal. My appln No.008671 paid Rs.1, 500 through cheque No.103115 dt.20.06.2009, on Andhra Bank, Venkatapuram br (W), Sec.bad.

I hope they will respond positively as early as possible.

i agree 100 % with the words of mr D.Laxman Rao garu, as it happened to me also, but the change in dates, i paid them through cash & the details of the receipt are "BSNL IPTV Application Number: 014215, Contact Person: Mr kishore reddy( Team Leader )executive :mr Ravi tele caller Executive ms.poonam/pratima/Mona Contact Number: Mobile: [protected] Land Number:[protected]
...hope u respond to the situation & help the customers

complain against your se

Respected sir,

I have a member of your company just myway 9bsnl iptv services) from 31 july 2009 already I have paid initially amt of rs 1000 by my sb act chq no 910818 of syndicate bank dated 29 july 2009 as your receipt no 018789 . 2 days after 0n 3rd augst chanle is not work properly that’s why I telephone concern person of myway . there is assure me today it will be ok but on 4 rth there is no any technitoin and any responsibale person came than after I have sent sms to that concern person on 5 th augst at 8.16 am ( with already ‘sent’ massage ) I have proof about it than on 6th augst morning I tele to concern people so he told me that you r not at home on 5 th augst but I said him already I send a message to you about my complain in that matter I spacify that on 5 th agust a will go out of station so you will com on 6th augst so I tele him on today morng he told me techn will come afternoon, but there is not at all comes than I telephone him at 6.40 pm that time he told me technitian will come after one hour but there is not at all result than I tele him at 9.30 pm there is not properly reply also reply with rought language so I have cont yor mrkt officer MR BINOY SHAH he told me in same language he told me why r u not concern me on 3 augst so I told him pl disconnect my connection and stope my above chq payment so he told me so you contect our customer care and closed your connection .

SO PL NOTE THAT I HAVE NOT SATISFIED WITH YOUR GOOD TEAM SO KINDLY NOTE THAT PL DISCONNECT MY CONECTION FROM TODAY AND STOPED MY ABOVE CHEQ IF NOT DEPOSIT BY YOU TILL TODAY THIS TIME

THANKS FOR SHORT TIMEGOOD SERVICE AND CO OPARATION TO YOU AND YOUR GOOD AND ENTHUSIASTIC STAFF

AGAIN THANKS





KIRIT R TRIPATHI MY TELE NO [protected]

40 JODHPUR PARK SOC

RAMDEVNAGAR S

SATELLITE ROAD

AHMEDABAD 380 015

MY USER ID IS KRT13O

i too have the same problem. i booked for myway iptv on 19/7/09 for rs.1500/- it has been 2 months and no one has responded to me. if they have a problem, they must let us know it. i hope they get to us soon and do justice to our money

I think the list looks end less... There seem to be a lot of customers who have paid the MyWay guys and are still waiting. I have spoken to these guys number of times and they told me that they will complete the installation by 31st of August.

I got a call from them on the 26th of August and they told me that they will install it the next day and indeed they turned up on the 27th.

They verified a lot of stuff and told me that the iptv will work in my place. As I am using a very old modem (I took the BSNL broadband connection when it was launched in hyderabad) they told me that they will bring a modem with multiple ports and replace my modem and then install the iptv and this would be done on the 28th of August.

But till date, no one has turned up and my calls are going unanswered. Wondering if I can do some thing legally against these folks.

Thanks,
Pavan

DIGIVISION - IPTV CONNECTION — DELAY IN CONNECTION

As per the advt given and the information centre at BSNL, Puducherry, I had applied for IPTV conenction thru BSNL being provided by DIGIVISION and paid an amount of Rs.1500/- vide ICICI
Chq No.020974 dated 11.7.2009 vide application Ref. 010899. I was assured of the connection within 15 days. Now more than 2 months, connection has not been given. The cheque has been realised as per my bank statement. Frequent followup with the Sales Executive in vain.

Request immedaite installation of IPTV or refund of my Cheque immediately.

See my mail of copy to myway:

Hi,

CAF no : 10021138
deposit money:1500 on 31.08.09
Phone no: [protected]
Refund the money back i[censored] guys cant bother to install and give services timely. Dont care to call back or even pick up cellphones.Its awful and disgusting.
cellphones that arent responding: [protected]/[protected]
called[protected] and complaint registered on 13.09.09 but couldnt note down complain no as call got hung up.
With Regards
Shruti Gupta

One representative from Smart digivision (Kolkata wing) on my doorstep, offered for an IPTV connection. After making all negotiation, I agreed to have a connection in my TV set and filled up the form of willingness along with a A/c payee cheque No 498684 amounting to Rs. 1500/- of dated[protected] of State Bank Of India Sheoraphuli branch.
They told me over phone that the IPTV connection will be installed within 10 working days. But nothing installation made by them, whereas the said cheque had already been cleared on[protected]. In this way after no reply, I talked to BSNL authority and they informed me that there is no infrastructure in my area at present to connect with IPTV.
Very well MERA India.
However, my asking is that, the sole distributer of the said connection is BSNL only.
How they have issued the stipulated (printed) form with BSNL monogram to the Agents of such area where there is no infrastructure to connect with.?
Knowing very well about the said connectivity, why Smart Digivision Pvt. Ltd(myway) collected the said cheque from me and cleared it as well.? They must return my money.
Today is 30th. september, till date, no response for money back.
What am I to do?


With regards,

Subhra Chatterjee

Green Park
Sheoraphuli
Hooghly.
712223.
West Bengal.
.

Please arrange to disconnect the services of IPTV to Telephone no[protected] & address as follows. Refund of the security deposit Rs 1500/- may be refunded at the earliest .

PAUL ROSS
# 202 A Block
Gulmohar gardens
Shakti Sai Nagar
Mallapur - Hyderabad 500076.
Mobile no [protected]

WHom should we give complaint if we wantr to discontinue the services of te Myway(iptv) connextion.

I have complained in telephone exchange nearby but those guys say that bsnl is not involved in this matter.

Help me in this regard
Thanks in advance

Dear Sir,
my problem is also same as of the above D.Laxman Rao's problem.
cheque no.099083
Andhra Bank, santoshnagar colony
application no: 10023753

please find out the problem and and respond me quickly.

with regards,
G.K.Reddy

Same here. Looks like a big fraud is going on. [censored]ing who ever took that money dies in hell.

it MY Way boss they behave like their way, as a customer we dont know where to go and whom to speak,
but one day this frustration will go up and then these buggers will get tit for tat. these government undertaking company employees will never understand customer value and its importance. that is why govt is proposing privatisation of these service companies, anyway I am also poor victim of bsnl iptv. thank you for welcoming in this group

MyWay IPTV service is a big crap. its services are extremely unsatisfactory. response is utterly poor.
i had subscribed for it . Quite often the transmission wouldn't work. it used to take ages to get it rectified. being fed up i decided to cancel the service and applied for the disconnection more than 2 months back. but to date they have not refunded my money despite very regular follow-up with their gurgaon office at their stated dates. everytime someone would pick up and say please wait for a few more days. and nothing happens. there is no way to contact any responsible official of the company. I don't know why they are afraid of customer queries. they hide behind call centre barrier. the call centre would have no answers and would only give streotype reply 'please wait'. further the marketing people told me that my 1500/- less 150/- will be refunded on cancellation within 3 months. but now i am told they would refund only 1000/-. that i would call cheating and hoodwinking public by the sales people/company. even that money (1000/- )they are not refunding. i don't know if they want to cheat me out of that amount also.now i don't advice anyone to go in for the MyWay/IPTV connection .

THE MYWAY IPTV TELECALLERS ARE CHEATERS TO THE CONSUMERS AND THE TELECALLERS ARE CHEATED BY MYWAY IPTV OFFICIALS FOR TRAINING THEM IN SUCH A WAY THAT THEY SHOULD NOT TELL THE ADDRESSES OF THE OFFICE WHERE IT IS SITUATED.
I HAVE GIVEN THE CHEQUE FOR Rs. 1500/- TO MR.SHANTI SWAROOP ON 19.11.2009 FOR THE CONNECTION OF IPTV.MISS.SWETHA HAS CALLED ME FROM[protected] AND SAID THAT THEY WILL DEPOSIT THE CHEQUE ONLY AFTER THREE MONTHS OF MY USAGE OF THE IPTV CONNECTION.
BUT THEY HAVE DEPOSITED THE CHEQUE ON THE VERY NEXT DAY ITSELF AND THE AMOUNT WAS DEBITED FROM MY ACCOUNT ON 25.11.2009.TILL DATE THEY HAVE NOT INSTALLED THE CONNECTION AND I ASKED TO CANCEL THE CONNECTION OVER PHONE.
THEN THOSE PEOPLE HAS NOT GIVING THE INFORMATION AND THEY ARE NOT LIFTING THE PHONE AS WELL THEY ARE NOT REVEALING THE NAME OF THE PERSON WHO IS INCHARGE OF THE IPTV.I WANT REFUND OF THE AMOUNT WHICH I HAVE GIVEN TO THE IPTV PEOPLE.
I SUGGEST NOT TO OPT FOR IPTV.

SMART DIGIVISION is not developed yet... It is a fraud right now.. they dont give you service.
Even if they install it the service will be very poor

Dear sir,

Please unsubscribe my mywayiptv & refund my amount urgently. no.

Hi All,

I can understand your problem, but to get your refund back you will have to take some hard step.
Lodge a complaint in District consumer cour with giving all the details, and your communication with them.
Ask for Refund along with Interest and a compensastion from them.

As soon you will lodge a complain, they will get notice from District consumer court and withing 1-2 you will get your refund cheque, but don't let them go, fight for interest and compansation.
You will not have to pay a single pie to lodge complain in District consumer forum.court.

Thanks

i have aplplied to myway services in august, 09, I opted to postpaid connection according to myway sales team the billing amount will have been clubbed with BSNL monthly bill,
but in reality the myway asked me to recharge it every month, there are more and more bad service exeperience, so I decided to disconnect myway services in sep, 09 and asked them to refund the amount.
Now is 12th dec, 09 there is no money refunded and even there is no response for my mail even after 5-6 reminder, SUCH A RIDICULUS SERVICE AND BADLY PROFESSIONALS,

REGARDS,
SUNIL KUMAR,
CONT +91 [protected]

the management is least bothered to refund the money to their customers and is workin without consumer ethics.i have been facin this problem from august 09

I used a radical approach to get the local Management's attention. Mr. VS Narasimhan who is the Territory Sales Manager personally dropped by and spent half an hour with me trying to understand the various problems that his sales team is encountering and promised me that he will plug some of the communication gaps that exist within. I even gave him a print out of this webpage that had complaints from so many of you and he promised me that he will speak to each one of you to address the problems soon.

He was kind enough to personally process my refund cheque owing to the problems that they are facing from BSNL (which is delaying the connection). He personally dropped by to my office this morning and handed me a cheque.

You can reach him at narasimhan.[protected]@myway.in or at[protected]. I am sure he will not disappoint you guys and will redress your complaint in a fair manner.

Respected sir

i deposited the money by cheque of Rs 1500 to your account and it was refundable if we disconnect the service in three months. we call your call-centre and they say the refundable cheque will be post to you in 1 month but now on there are 2months we dose not receive any cheque from you. so please look into this matter so we can get our money back. we already disconnected your service.
pushkar gadkary
Ph [protected]

i agree for the poor service of My Way Iptv Hyderabad, No Response and update from the my way team. worst management and service.

This is a stupid mother fucjer crap! these [censored]s have no toher work other than cheating innocent public. U will definitely go to hell u bloody son of whoever cheated the general public.u piece of holy . if it was united states, i wud have sued u for ur life bloody eaters.

i have same problem too...

Hi, I've been getting calls everyday from BSNL for IPTV connection @ KPHB colony. I'm bit excited about the IPTV and its offerings. I asked them to install tomorrow but looking at all the above comments I'm thinking twice. Can someone advise me the FINAL Word - YES/NO ? Has anyone till date experianced BSNL - IPTV ?

-Syresh

Dear Sirs
I was also approached by MYWAY representative for BSNL iptv connection several times in the last one month.I am in deailama after seeing all the complaints in this coloumn.
What is the latest experince after the teething troubles.
Is the transmission of channel is good or bad.
Persons latest experience on installation and tranmission may please be put in this coloumn

S.R.C.MURTHY

BSNL IPTV/MYWAY Complaints - Money Refund
View all BSNL IPTV/MYWAY complaints
BSNL IPTV/MYWAY
Posted:[protected] by RANGA Rao [protected]@rediff.com

Dear Sir/Madam,

I P.RANGA Rao Age 60 yrs belongs from Hyderabad City residing in SAINIC PURI. On 25th JANURAY 2010 We had booked IPTV Connection Application Number : 10036739 of BSNL(MYWAY) Product from SMART DIGIVISION PVT LTD, BSNL. We paid them Cheque Amt: Rs1, 500/- and as per their Words Installation will be done by 26th January 2010. They even told me that if we are not happy with the Connection they will refund that amount in two days. So please return immedietly.

My Cheque got realised and My Payment Details as Follows.
Chq No: 176620 --Chq Date:[protected]
Chq Amt: Rs1, 500/- (In words:One Thousand Five Hundred ONly)
Bank: AXIS BANK, SRINAGAR COLONY
BSNL IPTV Application Number: 10036739

Company Name: SMART DIGIVISION PVT LTD.
Contact Person: Mr NARASIMHA
Contact Number: Mobile: [protected] Land Number:[protected]

Warm Regards,

PEKETI RANGA RAO
Hyderabad.

Dear Sir,

I am to inform that after constant calling from you Hyderabad branch, I have booked IPTV connection on 31.10.2009 vide application No.10035464 by paying Rs.1, 500/- (Rs. fifteen hundred only). On my persuant contacting your Gurgoan Call centre, I got the said connection on 31.01.2010. Before taking connection, I promised to give all telugu channels, which you company has not fulfilled. Immediately, I requested your call centre to disconnect the IPTV connection and return my amout (Rs.1500/-) immediately. Even after lapse of two months, you have not returned the my amount. Please consider my request and return my amount early.
Yours affectionately,
Tellamsetty Santharam,
Hyderabad. Phone No.[protected].

Dear Sir,
I am to inform that after constant goading from your branch at Hyderabad, I booked your IPTV connection on 31.10.2009 vide application No.10035464 through cheque bearing No.91622 dt.31.10.2009 for Rs.1, 500/- (Rupees fifteen hundred only). Even after lapse of three months and on my constant calling to your calling centre, IPTV connection was given on 31.01.2010. You co. has not giving all telugu channels as promised. On that I requested to disconnect the connection and return my amount. Till today (i.e)24.3.2010, neither I have received my amount nor any communication from your side. Please return my amount immediately.
Yours affectionately,
Tellamsetty Santharam Phone No.[protected] Hyderabad.

Being a very happy and satisfied customer of BSNL and DataOne for many years, I subscribed for BSNL IPTV in November, 2009 when I was offered a 3 month free trial by BSNL. I paid Rs.1500 in cheque which I was told will be refunded if I wish to cancel my IPTV subscription anytime in these 3 month period. I thought it was an offer from BSNL and didn’t know it involved a third party called “MyWay”.

Eventhough most of the reviews here about BSNL IPTV were negetive, advicing me not to go for it, I opted for this only because: Firstly it was free for 3 months to try, Secondly I would get my old Dataone modem (Type-I with only one USB and one RJ-45 slot) exchanged for a new Type-II modem(4 RJ-45 slots and wireless) for Rs. 400 extra.

My plight with MyWay:
1. In Nov 2009, MyWay executive came very promptly to collect the cheque on the same day I called for IPTV. This is the only time they responded promptly. I filled and signed on the application form, and also another form requesting for replacement of my old modem with Type-II modem agreeing to pay the difference amount of Rs.400.
2. Wrong commitment: I was misinformed by this MyWay executive that
a) installation will take 4 days,
b) the cheque I gave will be encashed after 3 months, only if I wish to continue the subscription beyond the free 3 months period, and only after taking my phone consent
c) the difference amount of Rs. 400 for modem replacement will be reflected in my BSNL bill and I can pay them.
3. After a week, I called MyWay customer care, and I was told that it will take one -two weeks. I asked for cancellation of my a/c . But, surprisingly my cheque was encashed on the same day I called (on 25th Nov 2009 SBI Chq.No.294272 encashed for Rs.1, 500.00).
4. On 27th Nov 2009(Complaint No. 0001) I called your customer care to know the status of my cancellation, I was told that my cheque is encashed and they got the money, but there is some problem with financial dept. and so my connection can’t be installed. My amount will be refunded in a month. I got angry, but I could do nothing but wait for my refund.
5. Since then, I was waiting for my refund. But surprisingly on 12th Dec 2009 MyWay technician came for installation and installed IPTV with new Set-top box using our old Type-I modem which has only one LAN port. He didn’t get the Type-II modem though I signed the form for modem replacement with new Type-II unit, on the very first day. So, now we can’t have internet and IPTV both simultaneously. I now have either internet or IPTV any one at a given time. I being a software executive, I can’t disconnect my internet. So, IPTV is as good as not installed. He promised for Type-II modem in 4 days.
6. On repeated calling, on 5th Jan 2010 (after one more month) Type-II modem was delivered at my home by some BSNL lineman. But, to my surprise, I am told that I’ll be charged an amount of Rs.1600 for this modem rather than the difference Rs.400 as promised earlier.

Seeing all these prolonged delay, wrong commitments, and misinformation from customer care, I got thoroughly discouraged by Myway service and decided to get rid of Myway service and take my refund money Rs.1500.
7. On 5th Feb, 2010 I called Myway customer care and requested for cancellation of my service. I was told to email a request for cancellation to [protected]@myway.in, and I’ll be getting a confirmation call from them soon. I mailed a detailed request for cancellation mentioning all the agony I have experienced.
8. On 12th Feb, 2010, having got no calls from Myway, I called them to know the status. I was told that they don’t have access to check emails and they need to raise a request for cancellation. So, my cancellation request was given on 12th Feb Req No. 0003
9. On 15th Feb, Myway fellow called me and asked for recharging my a/c. They don’t even know that I asked for cancellation. He asked the reason, I explained him all the story and also told that I’ve been charged Rs.1600 for the modem by BSNL. He said he’ll be mailing a letter to my email and I need to show that at BSNL office to get the refund and also asked if he could send anyone for collecting the recharge amount. I said first let me get modem amount refunded. As expected, the email never came and I had to pay the BSNL bill with late charges waiting for his mail.
10. On 19th March, 2010 I called Myway to know the status of termination. Ahmed escalated my issue and said in maximum 1 week they'll take the setup box and return the refund amount as cheque in 3-7days.

11. On 3 April 2010: I called Myway and talked to Nikhil. He said he’ll forward the issue on priority basis. I made it clear that I have completely lost faith in Myway and that they have to give a post-dated cheque for the refund before I handover the set-top box to them.

My IPTV details:
Name: Talari Naren Chandra
CAF: 10036099
Subscriber ID:[protected]
Ph. No.[protected]
Hyderabad, INDIA

All the calls and emails are going to deaf ears. They dont even bother about them.

Till date, no one from myway has ever bothered to call me. They called me only once and that was to remind me to recharge my account.

What I have lost:
1. The Rs.1500 I paid in cheque to them.
2. The Rs.1600 for Type-II modem, which they said will be refunded by BSNL
3.The mental peace and trust in BSNL

I paid through ICICI bank[protected]
cheque number - 038276
Amount - 2000
Name - Rakesh Nautiyal
BSNL Number - [protected]
Subscriber ID -

why my connection is showing suspended when the payment is already cleared my account.

Amazing service was with some mr raja and he could not solve my problem, he said your cheque is showing collected but dont know why it is suspened, pls email scanned copy of your cheque, i told him i dont have email access and scanner, still he insisted in me doing a mail, i told him again i dont have a mail access right now, he disconnected the phone by saying thankyou.

I am surprised by this behaviour of myway ip tv, i will put this on all the possible consumer blogs and will save them from this harrasment.

i paid for this service and what i see since last two hours is a blue screen showing the myway ip tv logo.

pathetic service guys, it is competetive environment and to survive this is the type of service you offer.

[protected]

Please provide me the BSNL IPTV head office address or hyderabad address on my mail id [protected]@jago.in or sms on my phone no.[protected]

IPTV Digivision (BSNL) — Default on all commitments

I am the one suffering as all the people who have complaints for the same company.

I have got the IP TV installed at my home day before yesterday with many commitments as Full refund if you are not satisfied within 48 hrs, a second tv can be run on the same connection, better quality of service etc, but all are just fake....

No commitment stood when I wanted the company to take off connection.

I applied for 249 connection but got the feedback that the connection is 444 monthly, my complaint was registered as 0001 for correctiong the same to 249. Again when I called the salesman, the feedback was that it should be 249 otherwise he will correct the same.

Again I lodged a complaint after consulting salesman that single port modem can be given with TV in place of same modem being used for Broadband and the TV. The complaint no was again 0001. This complaint was completed without a confirmation by the customer ie me.

For cancelling the connection, the refund promise failed as the customer care executive directly negated the same. Even the salesman stopped taking my phone call and keeps on cancelling it.

It is my serious request not to go for the same. This company fails to honour a single commitment they make.

Deepak Verma
[protected]
Faridabad

I had applied fo an IPTV connection and issu4ed a cheque No. 899695, Canara Bank, Basheerbagh Branch, Hyderabad, Dated[protected]. Cheque was debited from our A/c on[protected].We had asked for cancellation and refund of our amount of Rs. 1500-00 in the month of Jan.2010. After repeated request we have not received any communication from your side about the refund or connection. Kindly send the particulars of my A/C to my e.mail : [protected]@yahoo.com and contact me on my phone[protected]
sender : Mr. Kailash. Paramount Auto Stores, 3-6-65/1, 2, Basheerbagh, Hyderabad.500029.A.P.

i do agree with you. this myway connection is totally wrong and they are cheating the customers with the connivance of bsnl.my applicaion no.10075830and i paid Rs.1500/ on 19.12.2010. on 13.1.2011 there is no service nor call center people to call. later we told them that we do not want their services, he says that the amount is nonrefundable . i want my amount back quickly. g.mahalakshmi

I am another recent victim; they encashed my chequefor Rs.1900; another gave connection but it didnt work; he wanted me to change the moden, wiring etc. When I contacted BSNL people they said they have nothing to do with IPTV and that there is nothing wrong with my modem. Since then I am trying to contact the customer no. etc. but in vain. I shall be thankful if someone gives me the postal address of IPTV office in Hyderabad.

I am the latest victim; they encashed my cheque; connection was given after 2 days; but it didnt work; I cdnt get the channels promised by Pravallika Sales Asst. and she was not accessible afterwards; inspite of my contacting the customer people, nothing has been done so far. I shall be thankful if someone gives me their Hyderabad office postal address; or phone nos. of local team leaders.my landline no.[protected] and my email; [protected]@rediffmail.com

Hi this is srinivas, my iptv is not coming, plz anybody help me on modem setting for iptv.

My detail as follows.

G.Srinivas,
My mobile no: [protected],
email id: srinivas.[protected]@yahoo.com

Friends,
I am one of the IPTV victim. It worked only few hours after installation. It is almost 3 years story. I want my money with interest. I made several calls to their Hyderabad office and also send the mail to their head office at Gurgaon. They want their modem back first and after one week they want send the cheque. But I am demanding them to come with a cheque for the amount I paid with interest to hand over the modem. This is going on last one year or so. I am planning to go to Consumer form to get back my money with interest. Their address is BSNL-IPTV - Sai Pragathi towers, Plot no 221, Himayatnagar, Opp KSP foods. Ph no.[protected].

My details
D.V. Reddy
[protected]
[protected]@rediffmail.com

BSNL — Not getting new phone connection

About 1.5 years ago Krishnapur (Calcutta telephones) area manager asked me to wait for 1 year to get a new connection. But till now no actions has been taken. Shame on BSNL services.

telephone exchange — extremely

I am a resident of mandi dabwali in haryana.On 28th of the august, i went to local telephone exchange for getting my telephone bill corrected. For 2-3 days i was making rounds in the exchange.No body in telephone exchange cared for that. Last date of the bill was[protected] . I was so worried for paying additional surcharge. There in telephone exchange an employee his name is Nandram behaved me very rudely.He gave me threat to get me out of the room where he was sitting in .He spoke very hot words to me .I got feared because i did not know how to deal with an goverment employee in such situation so i did not speak anything to him and went back home.When i was standing there I noticed that he was behaving with everyone very rudely.he was not kind to anyone. But there was a nice employer there . He helped me very much.

BSNL — Delay in getting new broadband connection with new phone connection

Hi
I have approached the BSNL person for getting new broad band connection.
I have approached him and gave advance of Rs 500 two months back.
After 25 days they have given reference number for that process.
Two months passed away.Every week we are approaching the BSNL office for getting new connection.But they are saying that due to insufficient cable to give connection they are not able to give the connection

The cable may be insufficient for one week or two week.But how come it is insufficient for more than 2 months? If so why BSNL persons are getting RS 500 advance.I have waited for more than 2 months.I just got simply tension only.
What is the solution for this?
What kind of actions are taking for these kind of persons in Government offices speciall BSNL?

Connection asked in the name of Senthil Nathan.
Reference no 96412469

Hi,

This is Pradeep. Even I am facing the same problem. Its been more than two months and I haven't availed BSNL landline/broadband connection. I have payed 500rs towards advance and roaming around BSNL office asking them when will I get the connection.

The answer they give is Cable Problem for my area.

They are not even able to tell, when they are solving this cable problem. Until now I felt having a BSNL connection you will privileged, but after the harrowing time with BSNL I feel to get a BSNL connection you should be privileged.

As a last effort I am putting this message here if somebody looks into this issue and resolves.

Workorder number is 47034425

Regards Pradeep
[protected]

I have applied for new connection still i did not get it.

BSNL — late connections of telephone and Broadband

Sir i have given the fee 500/- rupees at BSNL mela for the telephone and broadband connections on March 6, they gave me registration form and told to keep with us and they also told " telephone connection will be given in two days" but still i have not got any confirmations from BSNL. And they have given in the registration form that "sms will be sent to subscriber " but i haven't got any message or call so please solve this problem.

dear sir,
my self anil kumar . address 1949, jawahar colony air force road faridabad, haryana. bsnl from no/lead no.10058 booking date 20/02/2010.
after from deposit no HRFBD[protected]. AND ORDER NO. JWRC19698.
i am daily telephonic discuss following no[protected].MERA PHONE KAB LAGE GA. ROJ BOLTEY HAI. LAGVATAY HAI . AB KHETEY HAI WIRE NAHI HAI . JAB WIRE AAYEGE TAB CONNECTION LAGA DEGAY

BSNL — About Phone Connection

Dear Sir,

I applied phone connection to the BSNL office on 30 november 2010. Yet on behalf of BSNL to take the broadband connection was not an action. While I have often complained many time.




House No. 18, Ram Nagar, Kunda
Amber, Jaipur

BSNL — PHONE AND BROADBAND CONNECTION

OUR PHONE AND INTER BROAD BAND IT NOT WORKING FOR 2 DAYS. NO ONE HAS ANY REASON AS TO WHY THEY ARE DISCONNECTED. OUR PHONR #[protected].PLEASE FIX IT ASAP

dear sir/madam,

I want four new bsnl landlines connection. Please help me.
my contact no. is [protected] and email id is [protected]@gmail.com

thanking you

best regards,

Ajoy kumar

Sir /Mam,
All our 13 BSNL lines are out of order. Our telephone numbers are as follows. 22460913, 22460812, 22462544, 22460811, 22460812, 22460465,[protected], 22460628, 22460629, 22460112, 22460316 & 22460317. Kindly take action to clear the problem. Because business communication is in trouble. Waiting for your favorable action.
Thankyou,
With regards,
N.Bagavathi

Sir/Mam

My telephone number is 22262105. I have both phone & broadband service. Both were out of order since 15th Sep 2011 after multiple visits to your office and complaints, only recently it got solved (17th Dec 2011). However phone worked only for few days; broadband connectivity is not available most part of the day and speed also very poor. for the past one week phone is completely dead, and net connectivity some time available in the early morning between 7:00am to 8:30am..

Since my office location is too far from my home, I depend on my broadband to do my regular work at home. For the last four months your service become useless and it is only adding frustration. I'm a pro government, very much interested to support government organization like bsnl. hope you will understand the consumers need and provide satisfactory service.

Thanks in advance
with regards
Siva

BSNL broadband connection in Medavakkam is really very bad.

BSNL broad band connection is really a worst one. They never answer to any calls. Why are they paid and what are they paid for? Are they paid to sleep at office? If they cant provide service to the customers why do they have one? We didnt get any reply for the new connection for the past 2 months, when asked for an update through customer care they replied that they are still checking for feasibility... Will it take 2 months?
Please never choose BSNL service ever... non responsible person who are paid for sleeping..

sir my new mobile samsung mobile 3g star but not work live tv feciality

mene samsung 3g mobile kharids but not work live tv

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

i have taken connection of bsnl 3G on samsung GT C6625S NOT WORKING AFTER 72 HOURS WHAT TO DO SIR PLEASE HELP US AND INSURE ON MY EMAIL

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

Sir, I upgraded my 2G postpaid sim to 3G Sim on 10.12.2009 but till date the BSNL has not been able to provide me the speed of 3G, though on phone i got 3G symbol and my phone is in dual mode.i registered a complaint with BSNL customer care who gave me the complaint number 6073622.

i had spice connection in samsung star but now i switched 2 bsnl cash card...
but my mobile show their is no sim in mobile...
n its not workin, not showing any signal...
but the same sim is working in all other mobiles
wht 2 do...??
plzz help me...
tell me how 2 do these settings???

sir my new mobile samsung star 3g (s5603) but not work live tv feciality...plzzzzzzzzzzzz help me

Samsung — 3g not working in set GT-S5603

i want to say that there is no setting for handset model no. Samsung GT-S5603 & along with me there are
lots of people who are suffering from this problem, plz pay attention to it . I shall be highly obelized .

sir my new mobile samsung star 3g (GT-5603) but not work live tv and web video feciality...plzzzzzzzzzzzz help me

sir my new mobile samsung mobile 3g b7722 but not work live tv feciality

BSNL — Broadband Billing Issue

We are having an internet broadband connection from BSNL for the past 1 and 1/2 years under Home 500 plan. Right from the day of connection, we were not able to check our account usage thru their site. We will be able to login to the site, when we try to check the usability it will say as "Unauthorised user". For this month our, internet bill alone has come to around 2, 550 Rs. We were shocked. After a long wait in the queue, we contancted the customer care rep. he is saying that our plan has been changed from Home 500 to Home combo 500 where 2-8am is not an free download time. How can they do it without our knowledge? Even if they changed it, even in Home combo 500, 2-8am is a free download time. The customer care is not giving a proper reply for this. I want the excess amount to be corrected and wants a new updated bill to be sent to my address.

Customer's Name: G. Sundaram
Email-id: hemalatha.[protected]@gmail.com
Ph. Number:[protected]

broadband service/personel — broadband usage not getting

hello sir/madam,


my name is N.Ramesh and my land line number is[protected] the problem is i could not able to check my usage capacity in my broadband account.

Please suggest how to solve my problem.



Thanking you,

N.Ramesh

Personal — password for dataone

My Username is : mabeups
E-mail ID : [protected]@dataone.in
I am unable to get the mails as it shows the password is not correct
how can I recover my password

BSNL — Broadband account

I got bradband connection through ph.no.[protected]. Now I am not able to get usage of bradband 1 gb. by useing id:dataone.in. The account was not visible. PLEASE REctifyto note my account.
thank you.
Your luv
R.Shanthi.

i do abale tosee how many dataI use

Sir / Ma'am,

I have forgot my bsnl account user id.
Please can u help me to remember it,

my address " 32 adarsh nagar D Cabin Sabarmati Ahmedabad Gujarat "

i cant login in broadband usage account

Home/personal — Dataone Excess Usage without my Knowledge

I have been using BSNL Dataone Broadband for the last 5 years, and I have always appreciated its performance and even recommended to many of my friends and relatives. Of late, I am facing a big concern that my normal hours usage (Plan 500; Normal Usage = 2.5 GB; Night Free 2 am to 8 am) has exceeded the limit, even though I have not downloaded during this time. Every day, around 400 mb is being downloaded from 1.20 am to 2.00 am. I have complained online as well as through phone, but so far no action has been taken. So far my broadband billing alone has crossed Rs. 1500/-. With still 14 more days left in this month, I could not imagine what the final bill amount could be.

Therefore, I request the authorities to swiftly act and provide a solution for my problem.

Regards,
Elango

i have not getting my usage since april2009

BSNL Billing Complaint — BSNL Broadband Billing Complain

I was using BSNL Broadband on my Local number 2561616 but have given application to remove the broadband service... Now also after 2 months I have got Broadband bill for 3 months.

Please guide to whom i need to contact to get it resolved soon.

Thanks in advance.

Sir,


Sub: Unrealistic BB usage charges against Phone[protected]
(Customer ID[protected]

Although officially the internet connection was given to me on 01.07.09, but due to service disruption the service could not be utilized, the local exchange was repeatedly contacted & they attended, replacing the modem & restore the service after 10th. After that, a problem cropped up in the CPU, which finally rectified on 23rd. meanwhile, I was out of station for 10 days & my computer was not utilized. Unfortunately, the BB utilized bill came & it was not only exorbitant but also unrealistic.

I therefore, seek your personal intervention to find out the reason of such ghost billing & giving me the justice.

I am also thinking to discontinue this BB facility along with my land line privilege if satisfactory action is not taken.

However, I am clearing my entire bill within the stipulated date.

Thanking you & expecting an early action in this regard.

Yours faithfully,

(MILAN KANTI MUKHERJEE)

Mob no-[protected]

i have taken a new broadband connection 1 & 1/2 months back & my number is[protected] but still i havent received my bill. plz take necessary action to send my bill so that i pay in time

i am bsnl user my telephone number is[protected] it haas been dead since 15 aug 2009 but no action taken by the officer till now

vivek kumar
mob no-[protected]

I have changed my schem from Home 500+ to unlimited 750+ from 1.10.2009 but the usage shows that on 1.10.2009 the usage has been metered. It is very ridiculous as I have submitted my application well in advance in Middle of Septemebr itself.

BSNL Broadband — BROADBAND BILLING

I AM A BROADBAND USER FOR LAST FOUR YEARS.IN THE MONTH OF FEB 09 I HAD REQUESTED FOR CHANGE OF PLAN TO HOME LIMITED PLAN OF RS. 125/- PER MONTH.THEN IN THE MONTH OF AUG 2009 I HAVE AGAIN REQUESTED TO CHANGE THE PLAN TO RS.750/-PER MONTH I.E. HOME UNLIMITED.THIS WAS NOT CHANGED IN THAT MONTH.SO I WAITED FOR ONE MORE MONTH AND NOW I FIND THAT THE PRESENT BILL IS ALSO VERY HIGH I.E. MORE THAN RS.4000/-
THIS IS TOTALLY UNACCEPTABLE.THE BSNL SHOULD REFUND EXCESS AMOUNT TO ME FORTHWITH AND CORRECT THEIR RECORDS SO NO MORE ERRONOUS BILL ARE ISSUED.
INCIDENTALLY LET ME REMIND YOU THAT MY BILL PAYMENT IS THROUGH ECS AS I BELIEVED IN BSNL THAT THEY ARE REASONABLE PEOPLE. PL. DO NOT MY BELIEF BE FALTERED AND CORRECT THE BILLS ACCORDINGLY.
PLEASE INFORM THE ACTION TAKEN IMMEDIATELY.
SACHIN TARE PHONE NO.[protected]

IS surfing free on 250 plan

how to check BSNL Broadband usage..

I have been using broadband connection since AUG-09.my scheme was free rental for 24 months(SCH-1), home-combo 299 monthly.I have received bills of rs 199 for my land line & submitted every month.I have not received bills of my broadband connection.to my shock now I have got bills of rs 299 for each previous month at a time.but i have already submitted rs 199 for each previous month what i was not supposed to pay.now i request you to take necessary action & adjust my bill,

BSNL Broadband — Billing issues

Bill for the month of February'10 contains the usage of January 31st but in the bill its clearly stated that the bill is from 1/02/2010 to 28/02/2010. Now since they have added up previous months usage my broadband usage limit has exceeded and they have charged me extra cash to pay for the current month. This is ridiculous.

Friend, I am also having a same problem,
In January my usage is around 2800mb and they billed correct amount.ok
But in Feb they added usage of January 31st and overbilled.
and now on usage detail portal of Jan month they removed that 31 jan record and added into Feb, so it shows below 2300mb in Jan i.e (below 2560 so free) but i already paid for extra usages in Jan. i am going to accout officer in bsnl tomorrow.

home for personal use — broadband complaint

broadnand is not working since 01.04.2010. refer my complaint no.BB 58089849/01.04.2010. poor response from the kalpakkam exchange
broadnand is not working since 01.04.2010. refer my complaint no.BB 58089849/01.04.2010. poor response from the kalpakkam exchange. no one is showing any care to attend my geniune complaint.My telephone number is[protected] and my consumer number is [protected]. I face broadband connection problem every now and then. If it works for four days it goes out of order for every week or fifteem days. this has become perinial problem for me eversince i moved to kalpakkam (22.09.2009) onwards. please advice me.

urs sincerely,
subramaniam

BSNL — UNREALISTIC CHARGES

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(LAUGHTER CLUB) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected].

Thanks.

As per PHONE NO. [protected] BLLING PERIOD dated JUNE AND JULY MONTH
included amt. RS10000 TO 15000 THOUSAND EXTRA WILL BE CHARGED WHICH IS MOSTLY NOT SHOWN IN BSNL BROADBAND OFFICE WHEN I TELL HIM TO CHECK DETAILS OF THIS MONTH
IF I HAVE PROOF OF THAT . I could not undestand how THEY charged or included in my bill. this reason you WAVEOFF THESE AMT. SO THAT I FURTHER CONTINUE MY PHONE PROPERLY WITHOUT ANY PROBLEM. Ph. no. [protected] and email add.
PLZ, TAKE ACTION FAST AND REPLY BY CALL ON MY CELL .

EMAIL ID.
[protected]@YAHOO.CO.IN
SH. NARENDER GUPTA
MOB. NO. [protected]

sir, i dint receive bill for november month.please send it soon as much as possible...

sir, we, MRS GITA SAHA, , the resident of birati, faridpurpally, kolkata-700051, telephone no[protected], , mobile no-[protected], , are facing a problem on broadband..for a couple of days, , we are watching that the modem is disconnected very often and it is showing error number 651..our telephone is also not working..there is no dial tone for a couple of days..we have complained several times in 198 but no response from your side...what the hell is this?why should people then trust bsnl?? is there not a single person in bsnl to service customers within 24 hours??if bsnl continues such kind of worst, careless services to the customer, , in future, , no one will dare to take bsnl..so pls look into the matter and try to solve this broadband+landline prob very fast and try to wash out the blame which was already provoked on you..thanking u...

Dear Sir,
Please note that I had deposited Rs 1000/- on 22.02.2013. Bill period 01.01.2013.-31.01.2013 Amount: Rs.124.29/-. During last week of February 2013 I had opted for shift of plan from Sulabh 99 to Combo299. I did not got the bill for the period 01.02.2013.-28.02.2013.
In the bill for the period 01.03.2013-31.03.2013 there is previous balance amount is minus Rs.144.38/- Balance;RS.1000/- minus Rs.124.29/--minus Rs.144.38/-= Rs.731.33/- supposed to bill amount charged for the period 01.02.2013.-28.02.2013. (Sulabh charges RS.99/-, Broadband Security Rs.299/-, Installation charges RS.250/- plus taxes etc).Since installation charges were waived till 31.03.2013.the amount Rs 250/- may please be adjusted in the next bill.
Thanking you
Regards,
K.S.Bawa
[protected]
Customer Id:[protected]
Account No. [protected]

sir my mobile no. is [protected]
mere number se mobile internet nahi chal raha hai.mere sim ka balance bhi 50 rupees se uper hai tab bhi mobile internet nahi chal raha hai. i have sony ericsson w580i.mene internate ke setting bhi kai bar change kar le hai tab bhi internate nahi chal raha hai.

sir.

for few days when i come to station area (kota) rajasthan my incoming & outgoing calls are not received in my mobile set although i have replaced the sim in othe mobile.not even the massages.

no body is visiting my place to set the broadband right

Sir, I have saral ananth scheme of mobile no.[protected], it was recharged in time on 10th July, 2009 with Serial No. of Rs.225/[protected], the amount was added to the old amount but the grace period was not extended. so this reason I have asked the customercare they told that you have to recharge special voucher for anant re-activation. As per rules of saral ananth scheme, I have recharged in time but they are not extended the grace period and they told that you have to recharge another coupon but this was also done by me on 30th July, 2009 with Sr.No.[protected]. Their result is "recharge not possible". As on date Iam having an amount of Rs.764.98 but having no outgoing calls and having in-coming calls facility. Thanking you Sir, with regards., Murty.GSN

Online TOP UP of Prepaid Mobile
I have earlier filed a similar complaint against BSNL and much to dismay the service has been poor since then. I am trying to recharge my prepaid mobile through the online BSNL site WWW.BSNL.CO.IN and it says that the mobile has been recharged and money debited in my account but since 2 days or so hence my mobile still isnt recharged...why then a site like this??? I can buy a recharge coupon by that time!!!
TXN id: TXT[protected]
RECEIPT NO: [protected]

BSNL Broadband — NOT RUNNING UPTO 10 MINUTS

MY BSNL Broadband not workking after 10 minut it will disconnact

DEAR SIR,

WE ARE USING THE BROAD BAND SERVICES SINCE LAST YEAR. WE ARE VERY SORRY TO INFORM YOU THAT TILL DATE WE DON'T KNOW OUR MAIL ADDRESS. WE HAD MADE SEVERAL COMPLAINS OVER TELEPHONE BUT RESULT IS NIL.

PLEASE HELP US TO KNOW OUR DATAONE MAIL ADDRESS.

AWAITING YOUR KIND HELP.

The broadband connection of Mining Associates Pvt. ltd is very slow stops at every 10 minutes

our internet is not working for more than 10 mins since the time we got the connection.
kindly do the needful at the earliest.

Regards, Lata B. Motwani
Phone No.[protected]

just chk for virus or spyware.

sir maine 3month pehle unlimited plan karvaya tha mujhe is month ka bill 4000 aaya hai mera home plan hai magar bsnl office ke logo ne hame bussiness plan diya mujhe 3 month pehle mujhe comform hua unhone kaha ke aapka bussiness plan hai aapka plan unlimited nahi ho sakta phir maine aurangabad ke bansode sir ko bola unhone kaha ke aap muje 750 rupee do mai apka home plan karke apka plan 250 se hataka 750 unlimited kardonga unhone mujhe kaha ki aap ka plan unlimited ho gaya hai aap isse use kar sakte ho phir do month ke bad mujjhe 4000 bill aaya hai. mai aurangabad ka talluka kannad me rahta ho my home phone number 221613 hai please meri help karo bsnl officer jise maine form aur paise diye the bansode from aurangabad [protected]

sir maine 3month pehle unlimited plan karvaya tha mujhe is month ka bill 4000 aaya hai mera home plan hai magar bsnl office ke logo ne hame bussiness plan diya mujhe 3 month pehle mujhe comform hua unhone kaha ke aapka bussiness plan hai aapka plan unlimited nahi ho sakta phir maine aurangabad ke bansode sir ko bola unhone kaha ke aap muje 750 rupee do mai apka home plan karke apka plan 250 se hataka 750 unlimited kardonga unhone mujhe kaha ki aap ka plan unlimited ho gaya hai aap isse use kar sakte ho phir do month ke bad mujjhe 4000 bill aaya hai. mai aurangabad ka talluka kannad me rahta ho my home phone number 221613 hai please meri help karo bsnl officer jise maine form aur paise diye the bansode from aurangabad [protected]

SIR,
I HAVE RECEIVED A MESSAGE ON 20TH, FEB 2009.THE CONTENT OF THE MESSAGE IS "CONGRATS UR MOBILE NUMBER HAS WON $750000 USD IN 2009 SHELL MOBILE DRAW.TO CLAIM CONTACT REV. MORGAN NELSON ON:[protected]@ HOT MAIL.COM" WHAT DOES THIS MEAN AFTER ALL I HAVE NOT BEEN PARTICIPATED IN ANY DRAW CONTEST RELATED WITH MOBILE...ANYWAYZ WHAT I WANT TO KNOW IS WHETHER ITS FAKE OR NOT WHATS REASON FOR THIS MESSAGE IN MY MOBILE...MY MOBILE NUMBER IS [protected]

BSNL — MOBILE DRAW

WE RECIEVED MESSAGE THAT WE HAVE WON 500000 GBP . BUT DO NOT RECIEVED ANY REPLY . MY MOBILE NUMBER IS [protected]. MY E MAIL ADDRESS IS ashok[protected]@rediff.com.

orange mobile — Orange UK draw

Good day
Last night i received a sms that i have won 3 million pounds in the ongoing Orange UK Draw.Just want to know if it is real and if it is real how do i claim the money. My cell nr is [protected]. I live in South Africa.

Thank you
J.D.Opperman

last night i got an sms saying that i have won 3 million pound and i stay at south africa i dont know how to claim the price if its real pls i would like to get feed back as soon as possible and my cell number is [protected]

I HAVE BEEN TRYING IN VAIN TO REGISTER MY NEW PHONE SO THAT I CAN TOP UP BY RINGING 450. HOURS I HAVE BEEN TRYING AND NO ONE HAS PICKED UP THE CALL, JUST THAT IRRITATING VOICE ADVEDRTISING THINGS I DONT WANT PROMISING TO PUT ME THROUGH TO PEOPLE WHO OBVIOUSLY ARE NOT EVEN THERE. I AM THOROUGHLY DISGUSTED AT THIS POINT AND TIME AND WOULD CHANGE SUPPLIER IF I THOUGH THEY WERE ANY LESS INCOMPETENT AND USELESS THAN YOURSELVES.

billy mcconnell

Sir...i have received a message from TA-OTDC that your phone number has won $3, 000, 000 in ongoing orange INTL draws in UK on 02-.06-2009. Sir please reply to [protected] .i kindly request you to get the information about this... Sir Thank you

hi, i am umesh i recived message from orange INTL draws in UK and my pin ! and how i collect my money from this? amount is $3000000.

Good evening, i am md fazal ahmed i recived message from orange INTL draws in UK and my pin and how i collect my money from this? amount is $3000000.

BSNL Mobile — mobile draw

we have message from bsnl mobile we won the price of 1, 000, 000, 00 GB pounds in 2009 L/F INT, T mobile drawn.

mobile prize mony about3 million us$... i
is it true or cheating...

7th june, 2009, i got an sms saying that i have won 3 million pound and i stay at south africa i dont know how to claim the price if its real pls i would like to get feed back as soon as possible and my cell number is [protected]

am zaheer khan i have recived a sms that i have won cash price of 3000000 millions i requset u to give me the information to collect the cash price

BSNL — get the prize

on 3rd Oct 2009 I have recived a msg on our mobile No.[protected] by TM [protected]@ "CONGRATS! [protected] selected for $2998 cash prize call [protected] sender:TM [protected]@ Message centre:[protected]" what is real? plz inform me with details.

BSNL — how to get prize

dear sir,
You have send me massage on my mobile about Yahoo/MSN Lottery held in London. So i claim your prize.

BSNL — How to get this prize

sir,
I have recived a message that i have won rs 250000 in a lucky draw so sir plz send the other formalities to get the wining prize.. by mr tony as on 29 mar 2010
thinking you

BSNL/DATAONE — frequent failures

my teleno is [protected] at RKPURAM, SEC'BAD-500056. the service rendered by the tel deptt is pathetic . The telephone is noisy . iF I COMPLAIN THE TELE GOES DEAD. and goes the BROAND BAND ALONGWITH IT . when shall these people be more enthusiastic / responsive and efficient?

I am also having the same problem of frequent disconnections, but I have seen that when I keep the phone engaged, i.e. keep the receiver of the phone lifted, the problem will be gone. Hope this helps you.

hi,
I am using BSNL vennela plus plan,
When i message my friends 2 sms's are going. i.e. original+duplicate message.

I was requested customer care for solution. They said, messages->settings->sending options-> service center '[protected]'.
Remove this service center. clear it. Now restart. put the same number.

I did the same. But i was unable to put "+" sign. because it doesn't giving me option to put "+". so i entered "[protected]".

Now no sms is going.

In my phone's display there is one item found 'Cell one error' what is this. Please send the detailed description. I am using Excel Saral Anand plan

My No. [protected]