BSNL — Kolkata 249 | |
I, Sounak Nandi have recently taken kolkata 249 sim.It was taken on my mother's name(Samita Nandi).It was said that 450 min bsnl to bsnl would be free.But when i call any bsnl mobile it charges as usual 20 paise.I registered a complain to the cust care.They gave me a complain No.3343369. they told that the money would be credited but after two days my phone still hasnot be credited.I only took this seem to enjoy this free calls from bsnl to bsnl.Please do the needful as quickly as possible otherwise i am facing a lot of problems. Was this information helpful? | |
 3 Comments | |
Comments
I have faced the same problem. I also have taken the SIM "KOLKATA 249" in February 2, 2009. According to my sent time folder of my phone, it shows 3hs. 41 m. i.e. 221 minutes which I have dialled from bsnl to bsnl and to other phones. Surprisingly it started charging when I call from bsnl to bsnl @ 20 paise/call. I already in touch with your customer care centre. They said by seeing to their computer that I have already finished free call timing i.e. 495 minutes from bsnl to bsnl. What happened I don't know. I think it is a serious problem which is to be solved as early as possible. You are requested to solve my problem and accordingly mail me for further correspondence in this regard.
Reply
Yes, Same thing happens in my kolkata-249 mobile connection.As per the BSNL customer
care, the plan is switched over to plan-Kolkata-99 without any intimation to the customer.
simply depribing the customer interest to get the free call.My mobile no.is[protected].
Kindly take necessary action please.
care, the plan is switched over to plan-Kolkata-99 without any intimation to the customer.
simply depribing the customer interest to get the free call.My mobile no.is[protected].
Kindly take necessary action please.
dear sir,
my telephone no. is 24660832. i pay my telephone bill thru, ECS. I have now received a bill for may 2009 where in i have been charged a LATE FEE, and also ECS DISCOUNT reverse. Since i pay bills thru ECS the above charges are not applicable.I there fore request you to look into the matter and do the needful. Kindly let me know action taken by you.
my telephone no. is 24660832. i pay my telephone bill thru, ECS. I have now received a bill for may 2009 where in i have been charged a LATE FEE, and also ECS DISCOUNT reverse. Since i pay bills thru ECS the above charges are not applicable.I there fore request you to look into the matter and do the needful. Kindly let me know action taken by you.
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