[Resolved]  BSNL — Complaints for Basic Phone[protected]

My landline phone no. is[protected].
My phone is not working from almost one month and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response....
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining.....

Looking forward to hear from u soon.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Internet connected with phone no [protected] (plan 500 home combo) is not working for last 20 days. Moreover i have made an application for conversion to plan 625 under the offer for central govt employees. the same has also not been done after the lapse of more than one month.firstly my net connection may be made operational.secondly plan may be change V P singh sm-1, 23 Shalimar garden Extn 1 Sahiababd ghaziabad.
To
The general Manager,
B.S.N.L Ghaziabad
From
Anjula Agrawal
1A/123 G.C.Grand
Vaibhav khand
Indrapuram, Dist. Ghaziabad phone [protected] email [protected]@yahoo.com
Ref My telephone no 2605232 with internet installed in my residence
Sir .
My telephone was disconnected in the last week of July without any information. On enquiring I came to know that due to nonpayment it has been disconnected. Please note that the last bill paid was on 7.6.12 wide bill no OBD[protected] (PHOTO COPY ATTACHED)
On 10.2.12 I had given two applications in consumer service center Indrapuram stating that since I have returned the modem given by BSNL (this letter had receiving signature of SDO Indrapuram )security of the modem may please be refunded and modem rent be stopped. Second letter was a certificate from the office of CPWD that I am a central govt employee therefore entitled for a 20% rebate on the bill.
No action was taken .a reminder about the above two letters was given in the consumer service center (addressed to ATOR BSNL GHAZIABAD) was given on 17.5.12. But the reply is still awaited.
Iwas so much disgusted with the irresponsible services of your office I decided to discontinue the connection. I wrote an application on your printed Performa for disconnection in the SDO indrapuram since the consumer service center refused to accept this letter.
My requests
Immediate stopping of sending the bills.
My phone and internet connection shall be treated discontinued since last week of july(when it was discontinued abruptly without any information.)
My account should be settled (for surrendering modem and its rent.And rebate for being a govt servant) and the amount due to me should be refunded immediately.
Yours sincerely

Anjula Agrawal
Sir,
I have surrendered my broadband connection along with telephone connection of T.no.[protected] along with all instruments and applied for refund of security deposit on 1.8.2012 at BSNL, Apsara Border Office. On enquiring at T.No.2892101, I came to know that my refund order has been prepared vide No. RE[protected] for Rs. 1557 on 25/09/2012 and sent to Raj Nagar Office for further action. I tried to contact with Raj Nagar Office at T.No.2711231/2708181 regarding my refund cheque, but no one is picking up the call. It is unfortunate that I have not received my refund cheque even after lapse of almost 4 months from date of application and 2 months from preparation of refund order.

I, therefore, request you to prepare the refund cheque at the earliest and send me at my registered address immediately.


Thanking you
Vinod Singh
M.No.[protected]/[protected]

NALASOPARA POST OFFICE — NOT RECEIVING PHONE BILLS

SIR/ MADAM,
WE ARE NOT RECEIVING OUR LANDLINE BILLS FROM LAST TWO MONTHS. PLEASE LOOK INTO THE MATTER AND REPLY.
YOUR EARLY RESPONSE WILL BE HIGHLY APPRECIATED.
My self DURGA Sharma .My problem is that my land-line phone[protected]is dead from last 3 Month .i have regestar a complant and going myself to Exchange.many time no action from till date pls help me

Regards
Durga Sharma
No one picks the phone to hear complaint...

land line phone

My landline number [protected] for past 15 day. Is not working

my phone was lost so i want to block my number

please block the number [protected]

Regarding BSNL hungama deactivation

This is gnaprakash chennai, deactivate all my BSNL hungama packages which is activated with out my knowledge.my telephone no[protected] for the all last two months.

Thanks

DEACTIVATION OF BSNL HUNGAMA

please deactivate bsnl hungama plan immidiately my land no is [protected]

service is bad

i went the bsnl office in chennai. i ask the information regarding the broband services. he never tell me about the connections

wimax internet

my wimax net is not working for few days...downlading speed 7, 8kb per sec...nd internet not access after 7 pm...so plz solve my problm...

CONTINUE MY CLOSED SIM CARD ON LAST DATD 28-02-2014

DEAR SIR, I WANT TO RESTART MY OLD NO. [protected] THAT CLOSED ON DATED[protected] SO PLEASE SAGESET ME WHO TO CONTINUE MY CLOSED SIM CARD THIS SIM CARD WAS LIFE TIME VELIDETY. WAY CLOSED THIS CARD?

Phone stolen

To whomsoever it may concern My father's mobile has been stolen.His mobile no.is +91 [protected] which is a post paid SIM.I request you to please block the number as soon as possible.

request for blocking sim card

my BSNL mobile no.[protected] and requesting you to block my sim card because I have lost my mobile phone on 3rd august 2014 in bangalore.

DEACTIVATION OF ONLINE HUNGAMA

I A.XAVIER RAYAN, No.14 A 4 street Krishnarajapuram Tuticorin-628002, BSNL LAND LINE :NO.[protected] WANTED TO DEACTIVATE ONLINT HUMGAMA MUSIC PROGRAMME .SO PLEASE DO IT IMMEDIATELY.

data card

sir, My cellone mobile no is [protected]. Yesterday I recharge the data recharge for Rs 155/-. But till when I use data the charges will deducted in my Main Balance.

landline is out of order

i am staying at Virar East and my BSNL Landline is not working from last 5-7 months. Can u give the contact number of concern person... BSNL is very poooooooooooooooooor to give service to their customer

Sim 9482023916

Plese active this sim [protected] sim card is deactivate sim card is deactivate for to month

Deactivation of BSNL Hangama plans

Sir, i have sent a mail to hungama for deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is [protected] do it immediately.deactivation of movie, music, games on hungama plan..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information