[Resolved]  BSNL — cheating

i had got a sms telling i am a winner of $2500 from ba-brw they are cheating me when i call them the said something in hindi and i lost rs 9 for calling i strongly reccoment you to catch this cheaating people thank you
thank uuu
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Aug 14, 2020
Complaint marked as Resolved 
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I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
hi i am sanjay i have got sms from BA BRW it shows a message that i have won 2500$ cash and for claim call on [protected] please give me some suggestion what to do
i also the message from ba-brw and i lost rs200/- for just to call them .i think its gonna never make it to the ivrs.never ever reply to such sms
Since last 3 months BSNL has changed my hellotune without my consent. Also BSNL updating it every month & charging the fees.

Several times I have made complaint but in vein.

Naseem Ahmed Shah Ansari
Konark, Orissa
Myself Vineet Swami from Bikaner, Rajasthan.
I am using Bsnl mobile network since 2009 & my sim number is +91 [protected]

Bsnl claims its mobile internet gprs speed upto 100Kbps for its Internet recharge plans e.g. [protected]@Rs 98 etc, but actual speed which i am getting is only 9Kbps (Nine kilobytes per second) i.e. only 9% of actual speed of my internet plan for which i am charged.

I would specially like tell a fact that:
I get low speed when i Recharge a data plan, On using internet WITHOUT any DATA PLAN i.e. using internet in "exchange of my BALANCE/per KB" with the same equipments (my sim &mobile etc) at the same place speed is minimum "300Kbps and upto 750Kbps."

Only when i recharge with a free Data plan then speed decreases to 8Kbps & "within a minute after expiry of my data plan"( by one month complete or free data limit over) speeds jumps backs to 300-750Kbps as mentioned above.

I called at customer care service about this,they said that my complaint is booked and this will be solved within 24 to 48 hours and cut my call.
Still after 5 days there is no any solution not even any kind of response.

Bsnl exchange building with mobile tower is at distance of single streets from my home,

From above facts I hope that their isn't any kind of network problem or sever down etc etc... because i am regularly facing all this for each single day of each month since last 3 years.

I paid for speed upto 100 Kbps and Network is so perfect to provide such Very very high speed of 300 Kbps to 750 Kbps, then why my speed is LOACKED to "9 Kbps"??? This is only "1.2 % of Network capacity & 9% of speed i paid for."

Bsnl should Stop cheating by removing their speed lock and give my right for a nice speed for which i paid.

My contact:
M.D.V. colony
Bikaner city,

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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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