[Resolved] BSNL — Repair /Replace of handset | |
I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared anather jobsheet and h/s sent to factory for repair.Job sheet No.[protected]/080229/103.Today 0n 08/03/2008 he has called me again saying your h/s is received. i went there for bring h/s but that h/s was used one and it was looking dirty.My h/s was new and it is in garanty period,how can you replace it with used one.Instead of giving new hand set as replacement the dealer has offered repaired hand set. Please give me new hand set. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 9 Comments | |
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BSNL — Repair / Replacement of handset
I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared anather jobsheet and h/s sent to factory for repair.Job sheet No.[protected]/080229/103.Today 0n 08/03/2008 he has called me again saying your h/s is received. i went there for bring h/s but that h/s was used one and it was looking dirty.My h/s was new and it is in garanty period,how can you replace it with used one.Instead of giving new hand set as replacement the dealer has offered repaired hand set. Please give me new hand set.BSNL — Repair /replace handset
I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared anather jobsheet and h/s sent to factory for repair.Job sheet No.[protected]/080229/103.Today 0n 08/03/2008 he has called me again saying your h/s is received. i went there for bring h/s but that h/s was used one and it was looking dirty.My h/s was new and it is in garanty period,how can you replace it with used one.Instead of giving new hand set as replacement the dealer has offered repaired hand set. Please give me new hand set. HI MY NO [protected] NOT WARK 7 DAYS
please ditials my account
dears,
my tel.no is[protected].frequently phone is not working.i cant make any outcoing call and not recive incomming call.these proplem is prequently.pls kindly arrange as much as possiple
Regards,
k.kanthasamy
my tel.no is[protected].frequently phone is not working.i cant make any outcoing call and not recive incomming call.these proplem is prequently.pls kindly arrange as much as possiple
Regards,
k.kanthasamy
My telephone no is 27447465 frequently not working for the past one month due to handsetcable problem. I have complaint in person and over telephone at Thirukalukundram telephone exchange.
In turn from the exchangeitself calling and asking whether the telephone is working or not and informed me telephone handset cable problem through calls, but no response is taken for rectifying the problem. Since I am 73 years old retired from govt.service I am not able to go and complaint no of times for this problem.
kindly take further action for rectifying the problem or change the handset connection.
with regards
C.Shanmugam
In turn from the exchangeitself calling and asking whether the telephone is working or not and informed me telephone handset cable problem through calls, but no response is taken for rectifying the problem. Since I am 73 years old retired from govt.service I am not able to go and complaint no of times for this problem.
kindly take further action for rectifying the problem or change the handset connection.
with regards
C.Shanmugam
my hand set not disply. pin code my sim no[protected]
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Repair / Replace of handset.
I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared anather jobsheet and h/s sent to factory for repair.Job sheet No.[protected]/080229/103.Today 0n 08/03/2008 he has called me again saying your h/s is received. i went there for bring h/s but that h/s was used one and it was looking dirty.My h/s was new and it is in garanty period,how can you replace it with used one.Instead of giving new hand set as replacement the dealer has offered repaired hand set. Please give me new hand set.