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[Resolved]  BSNL — the prbt service is not working

i am a user of bsnl, but from last week onwards the prbt service is not working, even if we dial 56700 for setting new ringtone the phone is picked but there is no reply form the other end.but the charge are cut of monthly further the ringtone is not always heared by the caller usually the get the old tring tring only.
please look to it
Complaint marked as Resolved 2020-08-14 00:23:16
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

sir,
mai pechle laghbhag 2 mahine se 56700 pe call karke prbt laga raha hu lekin koi response nahi mil raha customer care se baar baar phone karke kaha lekin woh bolte hai wait karo wait karte karte 2 mahine ho gae hai aur rupay bhi bhaut bar kat chuke hai, sms bhi kiya tab bhi koi response nahi.
this is my number [protected].
so kindly take some action as early as possible.
thank you.
i am a user of bsnl, but from last 4 days onwards the prbt service is not working, even if we dial 56700 for setting new ringtone the phone is picked but there is no reply form the other end.but the charge are cut of monthly further the ringtone is not always heared by the caller usually the get the old tring tring only. please look to it
Shravanmp9's reply, Jun 24, 2020
Same problem here I am too facing
Can u forward your No.?
i want some special song i want song LAG JA GALE K PHIR YE HASI RAT HO NA HO FILM NAME
WOH KAUN THI & SUNG BY LATA MANGESHKAR IN PRBT CAN U TELL ME HOW TO GET IT BCOZ IT IS NOT IN UR LIST PLS DO THIS FOR ME
I am also facing the same problem. The PRBT services are not working from last 4-5 days and I am not able to change by RBT. Plz look into it BSNL useless guys.
I WAS ACTIVATE PRBT OF SONG Jag Jeondeyan De Mele BUT IN MY NUMBER IS ACTIVE ONLY
BSNL TUNE .
I HAVE CALL CUSTOMER BUT MY PROBLEM DOES'T SOLVED
PLEASE MY PROBLEM MY NUMBER IS
[protected]
my diller tone was not work properly

BSNL — PRBT SONGS

BSNL IS CHARGING FOR THE FACILITY OF PR BT SONGS WHICH I NEV ER REQUESTED. I REQUEST THAT THE SONG MAY PL BE DELETED FROM MY PHONE.# [protected] AT YOUR EARLIEST. THANKS. KHALID AHMED SIDDIQUI
5 months unable to use prbt post selection of song i get a messag from bz56700 "Dear User. To avail this Service please Subscribe to the BSNL Tune. Regards" pls fix asap

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    Customer satisfaction rating
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    5940
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001