Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — instrument+bill broadband

instrument not working, replaced from bhankrota, jaipur exchange, replaced model was a very old model which is again dead.
my number is[protected]

broadband connection was taken in last week of july plan 750 unlimited
in the first bill monthly rent on previous telephone connection was calculated proportionately but broadband charges were not adjusted and full charges Rs750 were billed.we feel cheated

BSNL landline with broadband — billing

Sir,

I Smt Naisma Hussain a customer of your BSNl Land Line with Broadband bearing No. [protected].
I have been used the Internet till my connection i.e. 11 th August/08. Till date i have received only one Bill at my Door step and other Bill i already paid in your Office as per Bill amount. But when i search duplicate Bill I was surprised to see the Bill amount I.E. about Rs. 42, 000/ . How can its possible. its unbelievable. my Rental i mean plan @ Rs. 250/- pm. As i know i will able to use ! G.B. free and if exceed than addional bill amount will add . It may to your notice that I used limited . may be within ! G.B. Please clearfy me the billing at an early date as posssible.

[protected] Telephone bill details for the month of May'2011

We are unable to monitor the internet usage accout information. Please tell me how to monitor my internet account usage information.

hiiii,
sir i have internet broad band dsl connection and type2 modem with four ports.i want to distribuite that connection on one computer and one laptop having wireless.please send me seetings as soon as possible

I am unable to understand the process by which the broadband usage is being calculated in billing. I find a lot of discrepancy in the service. There has to be a very clear and transparent meter reading noted in the bill coming up for payment

Dear sir,

I would like to know the details about, how we use the service usage facility.

Thankyou
maniraj

Respected Sir,
I dont know how to know my internet broadband usage via internet. please give me suggestion. Also how to get internet usgae details through the mobile.

My email-id: [protected]@yahoo.com

Yes, I strongly agree...Me tooo facing teh same issue now...But one step ahead, I am ringing them for the whole day but noone is there to pick my call...By any chance, is there any possiblities to take such things to Higher authorities...

S THATS TRUE

BSNL,Broadband(home 250) — No connection

I applied for a broadband on 22/6/09(RequestID is:[protected].They give me a modem on 16/7/09.But it connected to internet only once.I complaint many times in Thiruvalla(Pathanamtitta).
but till i cannot access it.my phone number is[protected].

I am a resident of 2/2C Tiljala Road, Calcutta 700046. I had placed a request for Broadband Connection online 3 months back and till today I have not received the same.

Your rep had called me after one month to find out my requirements and then vanished after that.

Each time I log in to place a fresh application it says "You are already registered".

Please confirm how long will it take for the connection to come.

my father purchased cellone sim .he thought that this one is easy 2 handle but when he is trying to lock the keypad of nokia-1600 by password it has been locked &ask puk no. it happened one week ago & i hav tried a lot 2 talk 2 customer care but didnt contact so, can u send me that puk no so that it will b easy 2 keep faith on this service provider.my father's mobile no. is [protected]. plz do sumthing as soon as possible.

BSNL Landline — Phoneline is dead.

Sir, My telephone No:[protected] with Pattazhy Telephone Exchange was gone faulty since 10/09/08. I have lodged complaint on 11/09/08 through phone. Again the complaint lodged in written in the complaint lodged by writing in the complaint register at T/Exchange on 16/09/08. I have phoned to office in charge vide no. 2399198. But the fault is not yet rectified. No body is bothered to check the line or equipment. I am facing difficulty without my landphone. Request take needful action to restore my telephone please... Yours faithfully, M. Ramachandran Nair, Rajvilla, Kaduvathodu(jn), Chelikuzhy(p.o), Pty, Kollam(Dist)

Sir,

The telephone in my residence is dead. The telephone connectivity is like a lifeline for me in my old age. Please arrange to rectify the problem so that the no.[protected] is restored at the earliest opportunity.

Thank you

Respected sir,
Iam shaji from dubai. my land number[landphone] is not working from 5 weeks after
complainig several times. there is no one listenting me still this time we have no payment due/


shaji
my landphone no [protected]
sastham cotta
kollam [dist]
kerala

Dear Sir

I am a subscriber of BSNL landline, no is[protected] in mynagappally Exchange.we had taken this connection after deposit you know.But Im not able to use this connection for the last one year, at the time some non usage bills are generated and our connection has disconnected.I would like to continue my connection.
So pl help me to pass my non usage bills waiver and sent me the final payment for release my connection.

Kindly take a immediate proper action for the same

With Regards

Subhash
[protected]
sasidharan.[protected]@gmail.com

our landline no.[protected] is currently dead it i not working yet 07 days.

phone is dead or not working .i also have internet connection .so solve my problem as soon as possible

phone no[protected]

Sir,
My telephone No:[protected] with vennikulam Telephone Exchange was gone faulty since 23/06/09. I have lodged complaint on 23/06/09 through phone. Again the complaint lodged in through 198 .
I have phoned to officer in charge vide no. 2650100. But the fault is not yet rectified. No body is bothered to check the Telphone line . I am facing difficulty without my landphone. Request take needful action to restore my telephone please...

Yours faithfully,
Abraham
Keezhuvaipur(p.o),
Pathanamthitta (Dist)
Kerala state

Sourav Textiles — b.s.n.l Landline

Dear Sir,
I Am From Bargarh (orissa), Our telephone no 230483 is still dead from 20 days.
Daily we are requesting S.D.O to Please give our line but there is no responce.
This line is connected in our shop, So we facing much problem for the dead line.
So I Request you to please take such action, So that i thankful to you

Sourav Textiles
Bargarh (Orissa)

sir
my telephone no-[protected] with sambhal telephone exchange was gone faulty since 10/07/2009.
i have lodged complaint on 10/07/2009 through by hand.again the complaint lodged in through phone [protected].ihav phoned to officer in charge vide no-231200.but the fault is not yet rectitified.no body is bothered to chek the telephone line.i am facing difficulty without my landphone request take needful action to restre my telephone .


yours faithfully
aziz ahmed khan
benipur chak
adampur road
sambhal
dist moradabad
up

my phone no is[protected] nw dead
TEXTILES MARKET

my phone no is[protected] TEXTILES MARKET
phone is dead or not working .i also have internet connection .so solve my problem as soon as possible

my phoneline is dead i have complint two times but still there is no dile tone. My phone No.[protected].

my residence telephone no 271226 is from last 15 days or so and when u call up any official at exchange they talk very humbly but do nothing.

dear sir,
our phoneno[protected] is not working since 30.7.2009 we have booked our complent to telephone office but till to day our phone is not working.

my landline is dead (tel no 2423084)

I am a subscriber of BSNL landline, no is[protected] in Manappally, Karunagapally, Kollam.For about 2 weeks my telephone line and Internet modem is not working, and have compalint several times, but there seems no respoonse from your part (Manapally office[protected] . I hereby requesting you to depute the technical teams, to rectify the defects (telephoen line and Internet modem) as soon as possible, without any furtehr delay.

Expecting immediate action from your part.

Thanking You

Yours faithfully
Subhash Lekshmanan
Prasantha Bhavanam
SRPM P.O
Thazhava - South East
Karunagapally
Kollam.
Kerala
Pincode : 690 539

dear sir, Im Ajikumar working in saudi arabia.My telephone and broadband connection is not working form last one month at my house.my no#[protected] at sooranad exchange area.Several time i complaint to officer in duty no#[protected], junior telecom officer (mobile no sooranad exchange), and also complaint to The area manager at karunagappally.but not any respond from your side.So kaindly take necessary action as soon as possible.

thanking you,
Ajikumar
[protected]@yahoo.com
(pls reply me)

Respected Sir/Madam

Its really unfortunate to have a bsnl connection, tried calling on all possible customer care no.'s to raise the issue but your customer service is so bad not even a single person is ready to listen, every time i call in on hearing 'my internet is not working' they ll disconnet the line.If you dont want to provide services than why you guys give connections, your are big cheat, and i am not going to pay you guys even a single rupee.It has been more than 15days since i am running behind you guys. No its enough.Now disconnect my connection and refund my deposite amount i dont want any services from you.

Regards
Fahad Handoo
[protected]
banshankri,
bangalore,
karnataka-78

i am sure if at all it is taken consideration it ll take ages to get resolved

Iformatted my pc, becauseof virus.After that not able to useinternet. I forget my bsnl broadband password.how can I recover broadband password?

Dear Sir/Madam

It in indeed disappointing to inform you that My internet connection at home is not under proper working condition. Regarding which I have registered a complaint through telephone. Though one of your employee had been visiting to rectifying the problem, till date I am not able to use it hassle free.

I may request you to kindly look at this issue seriously and correct it at the earliest, I am paying for the service not used.

Thanks and regards
Nafees Ansar

i am disappointing to inform you that My internet connection at[protected] is not in proper working condition. I have registered a complaint through telephone. on[protected] every mornning 8 to11am surver not respod properlly
I may request you to kindly look at this issue seriously and correct it at the earliest, I am paying for the service not used.

Thanks and regards
Er. Rajesh Khare

I am facing lots of problem with my landline phone. My land line number is 27650524, in Pradhikaran Akurdi. Since last 3-4 months the phone is hardly in working condition. After attending the complaints it hardly works for a day or sometimes for few hours. I am really fedup of this. On the contrary I am recieving the bills of more than Rs 800/- every month. I do not understand who does the calls, as my phone is mostly in not working condition for me.
When I call on complaint registration number in the office[protected] nobody is responding or the phone is contineously busy.
This is very shameful for our national telephone company, giving this type of services to the customers who believe in you. I hope the problem is solved at the earliest.

Hello,

I Fail to open the website www.bsnlpune.com for last 2 week, please specify the reason behind it.

thanks/regards
r.k.singh
pune.
25450295/[protected]

Dear Sir / Madam,
we kindly like to know you that as our landline telephone no.[protected] had an noise as well cross connection which seems some error every time we had to complaint but there is hardly any response ..

kindly note due to this our broad band also effect which we had to pay fix charges for month with no use of it..

kindly solve the problem other wise we had to renedered another service provider...

Regards,
Mr.Agarwal

Respected Sir,
I would like 2 inform you that my landline[protected] is dead since yesterday evening.
So, I kindly request you to look in the matter & please solve it as early as possible.
Thanking you
Yours sincerly,
Lalit Ranka
(Contact no.- [protected])

My BSNL landline no[protected] is dead since yesterday. concerned authorities are requested to urgently rectify the fault.
Sudhir Chopra

Its been fron last week , we have registered complaint for Landline phone not working,
But the BSNL has provided customer service no.[protected] to register complaint .
But customer care exucutive not reachable to attend the call.

Landline Phone No :[protected].

My telephone no[protected] is not working for last so many days. Complaint lodged on 1st May 2012 under docket no. [protected], followed many times and getting same answer, technical work in progress.

D.R.Divekar

My land line number is [protected] in which only incoming calls are received but I can not make outgoing calls. about this I have complained twice. temporarily it works and later on again the same problem. i also received SMS regarding BSNL has resolved the problem which is false. Now today i again complained from my mobile, they have lifted the phone and disconnected. I have tried again, but the phone was engaged. for how many times i have to do this?.

This office telephone No [protected] is not working since approximately 3months. So many times complaint submitted to BSNL but no response received. Many times consulted to SDO concern personally but no action found.This is central Govt & Defence office and has important conversation with so many offices, private parties etc.Non working of telephone made us handicap and leads this office to poor performance. Hence it is requested to take necessary action immediately.

Telephone No [protected] belonging to Military Engineer Services, CWE Kirkee, Pune ( Ministry of Defence, Govt of Inida ) is not working since approximately 3 months. Despite of repeated complaints to BSNL the same was not repaired. Many times Sri Katkar, SDO was approached but of no use. Non working of telephone made us handicap and leads this office to poor performance. If this is the status of phone of Govt of India, the agony of general public is difficult to understand. It is requested to attend the same and make the telephone workable.

excess charges shown in sms — as above

On 20/07/09 I am being shown as made 4 transactions with irctc, though actually I made only 3.
An amount of Rs 1815.00 is being shown twice, though it was only 1 transaction for this amount.

sir,
i would like to know what arrangements you have got with you to intimate the balance of SMS.. just like balance talk time..*123# i talked to your representative ..lady this afternoon at around 4 to 5 pm ans she told me that there is no auto reply service and the same can be made known after talking to representative... at 24365.
i would like to suggest that you can very well link the autoreply... to the sms balance also.. so that a person who pays 30 rs. and takes 300 sms pack.. from your BSNL service can also come to know when his sms pack is expiring and also the balance of SMS remaining. Other service providers are providing that facility.. why the biggest service provider of the country cannot do so..is simply NOT UNDERSTOOD by the subscribers...
DO YOU WANT OTHER SERVICE PROVIDERS TO BEAT YOU IN THE AUTO REPLY... SMS, WHEN IT IS A VERY SIMPLE CHANGE IN AUTO REPLY. YOUR REPRESENTATIVES CAN ALSO BE ABLE TO UTILISE THEIR TIME IN ATTENDING OTHER COMPLAINTS ETC. AND ALSO THE SUBSCRIBERS VALUABLE TIME OF NOT LESS THAN 15 MINUTES EACH TIME WILL NOT BE LOST IN KNOWING THE BALANCE OF SMS...ETC..

HOPE YOU WILL TAKE THIS SUGGESTION IN A SPORTING MANNER AND TAKE IMMEDIATE STEPS AND INFORM ALL THE CUSTOMERS... ABOUT THE NEW NUMBER FROM WHICH THIS SMS BALANCE KNOWING FACILITY CAN BE AWAILED THROUGH AUTO REPLY...AND NOT BY TALKING TO YOUR REPRESENTATIVE..

BSNL — loss of link ever after 10-15 minutes.

I have 500 combo plan of broadband .I have been facing a problem in the net connection from starting itself that many times link disappears and net is disconnected when I do the work on net
.therefore it is very disgusting .This problem occures several times in a day ..kindly rectify the problem.

I never want activation of hungama so please deduct excess charge on my bill . deactivate this

my bill on net is 1500 above usually between 500-600

I got the BSNL broadband connection about 2months back. Most of the time I am unable to connect the internet. I have tried to complain using 1500 but in vain. The service is not working properly. I am confused.

My name is a Sandeep gupta, My BSNL no. is[protected]. My BSNL connection is 2 years older. My BSNL BROADBAND connection is not working properly last 1 months. My internet is connect but after 30 minutes it will be disconnected. I had complaint last 1 months but the BSNL authorised person had not a take a neccessory action. I had complaint to J.E. and also other authorised person but they will not help me. Since last three days my broadband connection is not working.

Please take a neccessory step to check the problem regarding connection. I will be thankful to you.

Landline no.[protected]
Mobile : [protected]
City- Faridabad(Haryana)
Address- H.No-144, Sector 16, Faridabad

boardband not working properly but bill sending my address

my complaint against Broad Band is booked last one month regarding downloading rate is too less ie 1to3 kbs when i had used limited plan i.e mRs.250/- Pm . Now transfer rate is not increased. No officer is willinglly to solve my problem. Kaloliya

bsnl NET BROADBAND CONNECTION — net is not working properly

Sir
I am holding bsnl phone number 22772920 and holding broadband connection but I am very regret to say that the customer service is not provided in time.so many time I lodge a grievance but after repairing net is not working properly and in a month the net is working 15 day what is the reason that i don't no . I pay my dues regularly.You are requested to look in to the matter and do needful arrangement to solve my problem otherwise i have no other alternate to approach the higher authority of government of India.

With regards,
sagar sanatkumar

In my connection till now days very slow process. my plan is 750+ .Whats the problem???????

Broadband Connection — Internet not working properly

My telephone is[protected] and is attached to Chinchpada Telephone Exchange. I have many a times went to the Exchange and registered my complaint in the register. The Manager was kind enough to understand my problem. However, the person attends the query do not have any technical knowledge about the internet connection. The present problem is unless the receiver of the telephone is taken out internet will not work. In short, while the internet is in use, I have to keep the land line engaged.

I would request to send a competetent person to my residence to solve the issue.

My name is Mr. Srinivas My BSNL no. is[protected] My BSNL connection is 2 years older. My BSNL BROADBAND connection is not working properly from last 7 months. My internet is connect but every 10 seconds it will be disconnected. I had complaint last from last 7 months but the BSNL authorised person had not take a neccessory action. I had complaint to J.E. and also other authorised person but they will not take proper action.

Please take a neccessory step to check the problem regarding connection. I will be thankful to you.

Landline no.[protected]
Mobile : +91 [protected]
Visakhapatnam
Nakkavanipalem. ANDHRA PRADESH.
INDIA

my complaint is that internet is not connecting properly . adsl light is always blinks so that connection frequently fails and doesn't connect. i lodged complaint many times but person who attended complaint always gives suggestion regarding modem and other things . i dont understand what is happening kindly send proper technical person for proper connectivity of internet.
my internet bill payment does not gives me proper return in the shape of servicing.

rajesh nimbalkar
mob [protected]'
vishwabharti ekatmik sanstha nagpur
hanuman nagar, nagpur
[protected]@gmail.com

Dear Sir,

This is to inform you that My village land line no BSNL[protected]THONDAMANADU) is not working properly or while working the line are getting obnormal sound means distrrebence, i have complained many times at your sree ramnagarcolony exchane officer, but still not working.
I had paid the bills regularly, there is no arrears, in this regard my humble request is please disconnect my phone connection permnently and return my deposite amont Rs.1000.00 to my bank account.
please treat this mail as authorised appilication, why because i am working at Gujarat state.
This is for your kind information and necessary action please.

MY BANK ACCOUNT DETAILS:

NAME:KADIMI UDAYA KUMAR,
ACCOUNT NO:[protected],
STATE BANK OF INDIA,
SRI KALAHASTI,
CHITTOOR (DT),
ANDHRAPRADESH.

i do agree with you . ADA is playing dirty game in name of Dhiru Bhai Ambani. this is too much . he was such a nice and great person who build today's india . but these guys don't care . just encasing his name .



GUYS PLEASE STOP PLAYING WITH NAME OF DHIRU BHAI
No one knows anil / mukesh every one know Dhirubhai only

The Commercial Officer (Telecomunication),
Bharat Sanchar Nigam Limited, CTO, Building,
The Mall Shimla-171001


Subject: - Regarding deduction of amount on providing facility Ring Tone in Mobile Phone No. [protected]

Sir,


Respectfully I beg to state that I have taken a prepaid connection on the said Mobile from BSNL, Shimla on dated[protected] and on[protected] a message was convyed by BSNL that your Ringtone is renueded for a period of one month with out my consent. The Ringtone was available in my Mobile before connecting as prepaid connection on[protected]. But you have deducted a sum of Rs. 30/- from my account balance, whereas I never demanded such message for Ringtone. Again on[protected] I have received a message for renewal to Ringtone and a sum of Rs. 30/- again deducted from my account irregularly. Thus Rs. 60/- has been deducted in my account irregularly.
A complaint into this effect was given on[protected] to your office but no amount has been refunded so far and nothing has been heard so for from you. You are, therefore, requersted to refund a sum of Rs. 60/- and credited said amount in my account otherwise I will be constraint to file complaint in Hon’ble Consumer Forum for redresses of my grievances.

Yours faithfully,

(Dina Nat Sharma)
Sham Bhawan, Mangroo Cottage, P.O. Chaura Maidan,
Shimla- 4.

Pre paid excess billing

PROBLEM IN BROADBAND SERVICE
TO,
THE PCGM
BSNL
AHMEDABAD

SUB: PROBLEM IN BROADBAND SERVICE!
PHONE NO.[protected]
AHMEDABAD

RESPECTED SIR,
FROM LAST 15 DAYS THERE IS A PROBLEM IN BROADBAND CONNECTION FAILURE & SERVICE OF BROADBAND CONNECTION
WE HAVE COMPLAINT MANY TIMES TO DO MR. SOLANKI, BUT THERE IS NO RESULT TO IT !
ONCE A PERSON CAMED FOR SOLVING PROBLEM BUT AFTER THT ALSO PROBLEMS CONTINUES!
THE CONNECTION IS GETTING MANY A TIMES FAILED!
& SAYS TO CONNECT IT AGAIN!
BUT MANY A TIMES NO CONNECTION IS MADE THEY WRITE THT CONNECTION ERROR PLS CONTACT UR OPERATOR, BUT NO ONE COMES SOON TO SOLVE IT PERMANENTLY!
SO. I REQUEST U TAKE ACTION AGAINST THIS
WOULD BE THANKFUL TO U!
ASHA HANSRAJANI

My BB Internet speed is very low (155 kbps.).please Do some action for my problem.

TO,
THE PCGM
BSNL
Tirupati

SUB: THE CONNECTION IS GETTING DISCONNECTED EVERY FEW MINUTES
PHONE NO.[protected]
Tirupati

RESPECTED SIR,
FROM LAST 45 DAYS THERE IS A PROBLEM IN BROADBAND CONNECTION FAILURE & SERVICE OF BROADBAND CONNECTION
WE HAVE COMPLAINT MANY TIMES, BUT THERE IS NO RESULT TO IT !
NO PERSON CAME FOR SOLVING PROBLEM STILL THE PROBLEMS REMAINS THE SAME !
THE CONNECTION IS GETTING DISCONNECTED EVERY FEW MINUTES
BUT MANY A TIMES NO CONNECTION IS MADE THEY WRITE THT CONNECTION ERROR PLS CONTACT UR OPERATOR, BUT NO ONE COMES SOON TO SOLVE IT PERMANENTLY!
SO. I REQUEST U TAKE ACTION AGAINST THIS
WOULD BE THANKFUL TO U!
RAMA KRISHNA.S
TIRUPATI - 517501

To,
The PCGM
BSNL Ahmedabad

Sub.: Problem in Broadband Service (Connection is getting disconnected in few seconds)
Phone No.[protected]
Ahmedabad (Vasana Telephone Exchange)

Respected Sir,

First of all very sorry to say "POOR" BSNL customer service. I'm also telling you frankly i'm so much angry towards BSNL customer service, & their attitude towards customers. I don't know how to express my feelings.

Since last 1 & half Month I'm having problem in my Broadband connection but still there is no solution. I've booked my complaints so many times but not getting response properly. Whenever i complaints he/she says call here and there. I've also got the response like "i'm too much busy today call another person". This is not the good attitude towards customers.

First time when i had booked my complaint, the person came to home & checked something & said there is a problem in line will be solved. Still there is no result. My net is getting disconnected every few seconds.

Today also took half leave from the office & called the person in Vasana Telephone Exchange. Person said "if you are using cordless telephone, remove the telephone & use the net" this is not the solution; even i did so but got disconnected in few seconds. I called him again & he told me to call another person. Since last 15 days i've called so many people but no result. Every time i calls he/she says "there must be a problem in line, will be solved". I don't know how many time they checks the line again & again, & after checking the line they don't bother to call the customer & ask whether the problem got solved or not. I told them come to home & check the modem if it has some problem but they don't listen. I don't know what to do sir.

I'm also working as a freelancer...getting designing work from CANADA, i've to submit projects on time. but because of this problem i'm not able to do this. I'm losing my clients, losing my business. Even i told madam the situation "please do something as soon as possible" she says calmly "ok I’m booking your complain" what is this sir??? Don’t they got taught in BSNL how to maintain customer relation???

one more thing...since last three years I’ve some problem in landline instrument...my mom who is 67 have complained so many times to fix it up but no one listens. After getting tired we baught the new cordless telephone. Even today your BSNL instrument is not working. The line man of our area (paldi where me & my mom lives) don't listen to us, but every "DIWALI: he comes to home to get "BONI". Its really so much shameful.

Anyways, I’m requesting you sir. Please do something. I don't want to lose my clients don't want to lose business. I'm using BSNL landline since last 12yrs & broadband since last 5yrs, also suggested many of my friends to get the BSNL broadband connection. But today I’m in trouble & BSNL is not there for me.

PLEASE DO SOMETHING, this is my kind request to you. I will be so much grateful to you.

Thanks & Regards
Kaushal Vakil
Ahmedabad (Paldi, Vasana Telephone Exchange)

sir i am having home 3300 plan in this plan bandwidth is 2 mbps and download speed is 1 mbps displayed in tariff but i got 256 kbps speed.any mistakes i asked means not a good response .i wastedly pay for less speed and give great amount that rare case of home user give 3300 rupees for this worst service.in our distraict so many have home 250 plan, some numbers have my type of big plan.trai doesnt saw this type worthless mistakes.where i go to tell.my previous connection plan is home 500.i got 2.5 gb limitation and download speed is 256kbps and overall bandwidth is 2mbps.this type of slow download speed in home 3300 plan i use previous plan itself .

sir my information is j.arun, kanchipuram district near chennai.

i have another complaint also sir.
last year 2008 july month i have business 2000 plan i gave changing letter for home 500 plan to concern officer in kanchipuram bsnl in july 31st.but they already told day one of the month itself after 12 noon plan is changed they told .but plan not changed in day one i watched for aug 5 the plan not changed itself.i call concern oficer in phone and asked this matter.but he told harshly that plan changed tommorrow and cut the phone fastly.i wait for aug 6th morning and i call again he do the same thing. after i have download my sisters projects and other datas.the great tragedy done to me in 10 th august.that is the bsnl office change the plan from business 2000 to home plan 500.i dont knew this matter because i download more than 2.5 gb.because 12 gb limitation for business 2000 plan. what a great tragedy.there is no intimation also for me .what a fraudulent event that great indian government tele communication company do like this.i download 10 gb in 6th aug to 10 th aug.10 aug 1.30 pm i shut down my computer.2.30pm the plan changed.after 10 th aug i didnt use internet downloading because my aunty died in 12th aug i gone to my aunties death and works of aunties death matters.after they put the bill for me is 12gb-2.5 gb = 9.5gb. they convert the tariif amount of business 2000 paln into home 500 plan.my amount for that month is 2000rupees but they lately changed the plan and put the tariff for home 500, my bill amount is 10362rupees .there is no intimation no response.after iasked the bill matter one staff told "go do any thing nobody not do anything about this matter and our company" in tamil word "thenavuttu answer he give to me".what is this ridiculous speech.i softly asked he rudely told.after i come and pay the amount in 2009 january.my stomach hot-boiled for pay the amount for wrong done by bsnl office of paln matters.for example they change the plan in 20th aug that time i am the middle class consumer wait to download after 20th aug means they also change the plan in 30th aug means last 25 days waste for me.please say money harvested from tree is the true means they are all right.but money is hard to comeby.any way so many fradulent event done in this world day by day.there is no regularity in bsnl office.sir please do any thing for this type of matters help me and consider my complaint.my last word trai also must see this type of mistakes.i have bsnl land line since 1994 itself.

dear sir,

i would like to a duplicate copy of my bill

telephone no. +[protected]


thanks

narendra

Dear sir,

i didnt received my telphone bill.so, i need a duplicate copy of phone bill.because i have to submit to my head office and pay the bill before 29th october.

Telepone no:[protected].(phone in the name of medical officer, gajuwaka).

Thanking you,
Rajesh

Dear sir,

i didnt received my telphone bill.so, i need a duplicate copy of phone bill.because i have to submit to my head office and pay the bill before 29th october.

Telepone no:[protected].(phone in the name of medical officer, gajuwaka).

Thanking you,
Rajesh

Hello,

I have the telephone no.[protected] and have availed the broadband service also from BSNL.

I have been the customer of BSNL from past 1 year and from past 4+ weeks the landline and bradband are not funcionaning properly. when the concerned official is called the reply would be "WE WILL SEE TO IT". Finally llast week one person came from BSNL who just took a look into the telephoe and started back to his office whithout any result.. when asked he just told "raise a complaint" . We raised a complaint and the docket number was 554. after two days when enquired the old complaint was not at all valid anymore !!! . How can a system release a complaint without the knowledge of the very person who lodged it????

Again a complaint was raised and when the concrned telephone exchange in shankarapuram in bangalore is called, the official just hung up the telephone after giving a number. When the person over the telephone is contacted(telephone number is[protected] it was rude reply, he told to raise a complaint.. after i told a complaint has been raised and when i gave the docket number i got a reply like "O so you raise a complaint, We will try to take a look" . It has been from nov 2nd week that i am not able to access inernet these replies hurt a lot.

I would like to know whether the BSNL has any complaint tracking system or is it just that "Its my will and Wish " kind of rules.

I have used the brodband which is excellent but all these cheap minded behavior by the BSNL officials is un acceptable since the service is given by the organization and not by a individual.

Please do something on this.

Regards,
Naresh

R/S Sir/ Mam
I am a subscriber of telephone no.[protected] ( Gondia, Maharashtra). I have lodged a complaint on Thursday, February 26, 2011. The lineman is not reported till today march 04, 2011 and when i was went to the office they said that there is a fault with the cable and he said that the cable guy will come the next day and repair it but nothing has been done till today on dated 04 march 2011. I have been calling them regularly for this and there was no response from their end. I am paying the bills regularly. I am working from home and my work is totally dependent on the internet, so I need the internet very urgently. Otherwise i will reporting to the Higher Authority regarding to this kind of Bad response. and if the Problem is not solving from your End also than definitely i'll change this BSNL Broadband as well as Phone Connection form my Home and My relatives also.

Please do the needful in the earliest.

Thanking you...

BSNL — cancel my dating service

i want unsubscribe my dating service on bsnl mob.no.[protected], idont want to pay 30 rs. for this service.igot a message from 51819030

please stop this cheting immediatly

To deactivate dating service from Bsnl mobile phone you will send a sms UNSUBDAT to 51819.

Balwinder Pal
[protected]

I wanted to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. I had made a complaint earlier but today again without asking from me the so called dating service renewed and Rs. 30 deducted from my prepaid balance. I do not want this service. Actually they do not give any service and deduct Rs.30 for nothing. It is fraud played on customers. My mobile no. is [protected] Please get deactivated the so called Dating Service from my said number.

i am also facing same problem.. they are fraud.. i have also send UNSUBDAT on 51819 but they are not deactivating it.

I wanted to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. I had made a complaint earlier. I do not want this love chating service. Actually they do not give any service and deduct Rs.30 for nothing. It is fraud played on customers. My mobile no. is [protected]. Please get deactivated the so called Love Chating Service from my said number.

My mobile no is [protected]. I wanted to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. To deactivate dating service from Bsnl mobile phone I sent a sms UNSUBDAT and UNSUBASTRO to 51819 but the services are still not deactivated. pls deactivate this service.

I too am the user of BSNL prepaid mobile. the sum Rs.30 is deducted every month from my account. It do not provide any service.I typed for UNSUBDAT to 51819 but it replied that your not registred.Please solve the matter.I talked to customer care centre but they refused to reply.

hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii i m student

My mobile no is [protected]. I wanted to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. To deactivate dating service from Bsnl mobile phone I sent a sms UNSUBDAT and UNSUBASTRO to 51819 but the services are still not deactivated. pls deactivate this service.

same problem wid me also...wat 2 do now...i hav done everything...but they didnt deactivate that useless...service...n i dont knw from where it got activated...plz tell me wat 2 do...

i am also facing the problem from 51819 love cheat service. pls unsubscribe this service.

my mobile no. is [protected].
i wanted to unsubscribe the chat and dating service offered by 51819 on BSNL mobile.
it is deducting Rs.30 every month and i can't get rid of this service.
I'hv tried all sort o[censored]nsubscription format but can't get success.
PLEASE deactivate this fraud service from my no..

my mobile no. is [protected].
i wanted to unsubscribe the chat and dating service offered by 51819 on BSNL mobile.
it is deducting Rs.30 every month and i can't get rid of this service.
I'hv tried all sort o[censored]nsubscription format but can't get success.
PLEASE deactivate this fraud service from my no..

My Cell No. [protected]

I am also facing the problem from 51819 love cheat service. pls unsubscribe this service.

it is deducting Rs.30 every month and i can't get rid of this service.
I'hv tried all sort o[censored]nsubscription format but can't get success.
PLEASE deactivate this fraud service from my no..

[censored] those greedy unworthy sons of bi*****...

Dating Service by 51819
I wanted to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. I had made a complaint earlier but today again without asking from me the so called dating service renewed and Rs. 30 deducted from my prepaid balance. I do not want this service. Actually they do not give any service and deduct Rs.30 for nothing. It is fraud played on customers. My mobile no. is [protected]. Please get deactivated the so called Dating Service from my said number.

i used this way
send a sms UNSUBCHAT to 51819 and get rid of it
use it my no is [protected]

THANX MOHIT.THE SERVICE HAS BEEN DEACTIVATED.GO AND TELL THE CUSTOMER CARE OPERATORS ABOUT THIS.

BSNL — unsubscribing dating service - 51819

I wanted to unsubscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. I had made a complaint earlier but today again without asking from me the so called dating service renewed and Rs. 30 deducted from my prepaid balance. I do not want this service. Actually they do not give any service and deduct Rs.30 for nothing. It is fraud played on customers. My mobile no. is [protected]. Please get deactivated the so called Dating Service from my said number

woooh...!!!


g0t rid of 51819

thankz mohit

want to unsubscribe LoveTips service on bsnl mob.no.[protected], idont want to pay 15 rs. for this service.igot a message from +59595015

Yes it is a totally fake service..They just try to exploit people by hiring their own employees to send fake messages to people..Such services should be reported to the consumer courts and banished all together, so that more innocent people do not suffer

BSNL — meanless services activated in my number

i wnt 2 tell u somethng abt bsnl company....

i did not activated any services (except caller tunes services) bt however many services activated automaticly nd my mobile balance is also less...

and i m also callng bsnl customer care's number bt they are never seems.....

what can i do..tell me plzz

BSNL — Deactivation of DATING service

My mobile number is [protected]. In my number they have activated some DATING service and charging Rs 5 per day. I tried much to deactivate but none of their customer care numbers are valid. I need this service to be stopped from my number ASAP.
The number from which i get messages is[protected]