BSNL — Unexpected Broadband Bill

My telephone no[protected], my broadband connection was from 29/12/2007(18:58:46)under BSNL Dataone home paln 250 (1GB free downloading & uploading)on the the basis of annual subscription of RS-/2500.Now in the month of Agusust I have applied for BSNL Home Combo Plan 500 (change from 250 to 500c)annualy. According to BSNL tarrif(http://www.bsnl.co.in/service/dataone_tariff.htm#combo%20home)500 c gives 1.5 GB free downloading and uploading and night limit free (2-8 AM)in month. So BSNL changed thier plan for my telephone on 26/09/08(19:54:03). Thier customercare told me that they will adjust the amount with earlier paln. I started downloading from 26 sept at night(2-8 AM). So my downloading was 8.891Gb (Recieve 7.219 GB, Sent 1.672 GB.)and excluding night unlimited was 1.072 Gb according to their portal address of http://10.240.89.199. On 16 October they send a bill issuing "Broadband Usage Charges - Sep-08 = RS/- 7272.00". So pls tell me what can I do ...
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I have not received the Broadband Bill
go kick them
Dear sir,
I am complaining for last four months about unexpected broadband bill issued to me together with WLL bill. A broadband connection is not possible with wll as on date, how you are issuing broadband bill together with WLL connection. My WLL no. is 290154 My earlier landline no was 256930 STD code is 06582 my consumer no. is 707420 . Pl correct the bill since september 2008. I prey you to correct the bills i am loosing a lot due to this, else I am force to go to consumer court .
Thanks
H K Mahto
New tungri
Chaibasa
Dear sir,
I am complaining for last four months about unexpected broadband bill issued to me together with WLL bill. A broadband connection is not possible with wll as on date, how you are issuing broadband bill together with WLL connection. My WLL no. is 290154 My earlier landline no was 256930 STD code is 06582 my consumer no. is 707420 . Pl correct the bill since september 2008. I prey you to correct the bills i am loosing a lot due to this, else I am force to go to consumer court . I further inform you that I have not taken Broadband connection.
Thanks
H K Mahto
New tungri
Chaibasa

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