[Resolved]  BSNL — caller tune activation and money deduction without my permission

Address:Sirmaur, Himachal Pradesh

Initially, I have got an automated call for song selection and without pressing any key 12 Rs. has been deducted from my account on dated 20.12.2012.
i have lodged a complaint for caller tune inactivation and refunding of that amount through customer care 1503.
they have responded that your tune has inactivated and provided me complaint number with assurance that your money will be refunded after 15 days. These are complaint numbers L20HP304575 (Dated 20.12.2012, 6:32 PM) and L20HP304733 (Dated 20.12.2012, 6:50 PM)

Now on 16.01.2013 they have again deducted Rs 30 from my account as it was inactivated at that time and i had tried their number 1503 but its not connecting due to their server problem.

please help so that this type of irritating services can be stopped
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Aug 13, 2020
Complaint marked as Resolved 
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Caller Tune — caller tune activation without my permission

Dear sir/mam,

Please checkout from your side automatic a callertune activate on my number is [protected] and after one automatically this service deactivate by your side and 30Rs deducted from my balance so please checkout and i complain about this on yesterday but still there is no reverd i called many time on customer care but there are saying that you activated this caller tune so that's we can not do anything in this condition please checkout send me detail about this on email id i mention on up

kindly do the needful.

Thank You
Subhash
hi,
meray number per caller tune activate nahin hoti. please check.

BSNL — Activation of caller tune without my permission

I am an engineering student & my mobile no. is [protected] & they have downloaded caller tune on my phone without my permission on the occasion of independence day saying that the tune is given free of cost for that day & later on for this month they have even deduce rs. 60 from my balance account against it. The same thing happened with few of my friends also .So kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me. Thanking you
Mohit Lohani
7/418, Vikas Nagar,
Lucknow-226022

BSNL — caller tune without my order

coller's tune instald without order
My mobile no is [protected] & coller's tune is instald automatically. this is a clear cut cheating . How we can reclaim our amount?

BSNL — Deduction of money without consent

Request to unsbscribe humshakal service from my mobile (+91 [protected]) connection at the earliest. I wonder how a service provider of PSU can do such type of malafied activities. The message centre number is 5400010 and deducting some amount at certain interval without my consent. Stop this service immediately.I had already lodged complaint to BSNL Customer care but till date no reply has been received regarding this issue.

BSNL — without permission add caller tune

sir,
telecommunication service provider company bsnl without permission add caller tone in my mobile nomber and cut the money in my balance.

BSNL — Deduction of my money

Dear sir,

i m using BSNL network through my Cell phone,[protected] Evening after 4PM
i see my cell phone there have a massage your last call charge 30 Rs, but can not call any where and also i don't recved any campony call, then see my massage one massage have come THROUGH +51234030 no. in this massage writen " RAHMAN BSNL Alerts is active. Rs.30 per month. dail *456*124#, if you wish to dct.@"

i don't activate any kind of service then how it's activate my cell phone model is Nokia N97 so through this model no chance to by mistake any activation i call costomer care , but they response they r not awear any deduction from my no.
how it's possible network provider is not aware about any deduction.

so, plz i requset you sir so need full action about this kind of froud, hear not a matter of 30 Rs but this type of lot's of 30 Rs deduct many pepole .

Regards

MD SAYEED UMAR
My Cell. no- [protected]

Add- 34/8 B.Block Dhatkidih Jamshedpur Jharkhand

MY Email ID- [protected]@tce.co.in

BSNL — Activation of unrequested caller tune and money deduction

I am having Bsnl prepaid( Pyari Jodi) No. [protected]. On july 2011 i received a call from Bsnl for selecting the caller tone. I end the call immediately since i do not want it. But after 5 minutes i was sent a message which was thanking for choosing caller tone and i was informed that an amount of Rs.12 and Rs.30 has been deducted from my prepaid balance as selection charge and for subscribing the tone. I didn't complaint to it. And on July 30th i called 56702 for deactivating the caller tone, and it says that i haven't yet subscribed any tone. But on August 1st, today i found Rs.40 has been deducted from my account. Bsnl services are worse and it seems on next month also caller tone will be automatically activated. So please register this complaint and i don't want anymore money deduction for unrequested caller tone. Please.

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