[Resolved]  BSNL Cellone — Deactivation of a Value Added Service

BSNL Cellone — Refund not given

BSNl Cellone division (Karnataka)

I had surrendered sim card on April 4, 2008. My cell number was [protected]. I want to get the security refund & rest of the balance back at the earliest possible. I had called the customer care in oct 2008, nothing happpened & now that no. does not exist anymore. Pl help.

thanks,
shalini

BSNL_Cellone — Refund not given

I have surrendered my Cellone Sim card & got the connection cancelled for my cell number [protected]. Till date I have not received the refund (Rs.2000/-) from BSNL. Its been 1 year since I have surrendered the Sim. I tried to contact the customer care service, but the number ([protected]) is no longer in operation. Pl help..

BSNL — Incompetency of BSNL internet sevice and harrasment caused by them

Service provider : BSNL

Internet and phone services are not at all working from last couple of months.Whenever i called for costumer care services, they keep on saying that, everything is fine, thier must be some problem in your computer. We have been paying the bill for the last 4 months, keeping in mind that they would take any step.And moreover whenever we went to the office they behaved very badly.We are dissatisfied by the services provided by them and also the harrasment caused by these people.

I had complain for non-functioning of Broadband for 3 months (June~August, 2008) Ph: no. 2556 5789

Your Paikpara Tel. exchange has accepted and assured me to refund Rs. 500/- for non-functioning of Broad Band service. So far I have not received payment on adjustment to my subsequent bill.

Please confirm when I can receive refund which will be adjusted to my new bill Ph:[protected]because I have recently transferred to my new house and my transferred phone no.[protected]

Nearly a year gap of settlement and refund claim astonishingly delayed !!!

Thanks,
A.Dan

CellOne — deactivating GPRS

i want to deactivate Gprs in my mobile but i can't. so i ask to deactivate it for the mobile no, [protected] indian

Hi Sir,

I would like to make my monthly income more, pls. provide me some guide & tell me about the iforex, so that i can learn the try forex trading.

i am waiting for your reply at the earliest.

regards,

Sangeetha Shivakumar
[protected]

Dear Bsnl Officer,

This is complain regarding following services not available from your end.

1. Online complain number [protected] is no working its saying the number is deactivated
2. Online complain[protected] is not available saying the same is available.
3. a)Value added services like caller tune activated without my permission.
Sent SMS to BT DEACT as well as BT DCT to 56700 as mentioned in websites but responding that invalid song code.
b) To Deactivate GPRS sent message GPRSDC to 53733 but responded mail at “53733” to improve to internet experience
c) Want To de activate news services but deactivation is not happening.

In this way BSNL is billing me these services without my consent.
Trying to lodge complain through customer care but it said[protected], service to this no. discontinued.

So it’s very poor on BSNL part while providing service. They still working like SARKARI BABUS .

My Mobile No. : [protected](Post Paid)
Name :Pankaj Kumar Agrawal
Circle :Chhattisgarh (Raipur)

Kindly immediately discontinue all these, value added services from my Mob No.

I Think government close the bsnl or sell the company to private sector. Its very Un-efficient organisation, only draining the public money.Its only a Money earning machine for Sarkari Babus and ministers.

Sir
My Mobil No is [protected] in the name of Gajendran in Agra one love sms activated with out my permission now their charging every month Rs.30/- and every 15 days their charging Rs.15/ with in formal information, please deactivate this sms and refund my money and i tried for custermer ion 12/11/2011 at 1929 hrs but he did not given proper replay and he disconnected m connection so please take action against conserd person.
Thanking you

sir
```I am v.kandasamy no.[protected]. I Have been receiving service messages charging 7Rs per week without getting my permission for the last 6 months. I complained many times to customer care persons .they didnt do nothing. So please deactivate this sms and refund my money.
Thanking you

what is this SJOKES in bsnl and how to deactivate this option it is charging Rs 15 per month

please anbody help to to deactivate this option and how.


my phone no. is [protected] name Jayashree

Dear BSNL Officer,

My mobile no. is [protected]. For the last six months without my consent BSNL is deducting Rs. 20/- for East Vault Phone Backup service. I had never activated this service. I had sent sms several time requesting deactivation of this service but to no effect.

Please disconnect this service as I do not require it at all.

I will be grateful if bsnl stops harrasing customer.

Sugata Das
Garia, Kolkata