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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 634

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V
vishnunuk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnect Internet

Address:Alappuzha, Kerala

While Surfing Or Downloading Using Bsnl 3G It Disconnect Automaticaly in 1 or 3 min ... i am getting good speed with my 5320 .. around 2.24 mbps (speedtest.net chennai server ) to fix this problem i call bsnl coustmer support they handover call to 3g dept ... but they dont know about it they are telling BLA BLA BLA ....:( ....

But i got solution .... http://www.techportal.in/2010/05/bsnl-3g-disconnect-automatically.html...
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M
mohammad.yousuf
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone not shifted

Address:Kolhapur, Maharashtra

Sir,
I have submitted application(Refrence No KLP 30561& KLP 30562) to shift my landline phone[protected] at my new residence and it was assured by the official that it will be shifted in 2/3days but after 25days it is not shifted. I have gone to the office personally again to see the status and they again assured to shift the phone in 2/3days but still after 25days it could not been transferrred.
Kindly look into this...
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J
jaysm
from Dharampur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone shifting

Address:Navsari, Gujarat

I've apply for my home telephone shifting within same exchange. It has been 20 days I applied but BSNL excuse for time delay and doing nothing not even contact me....
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D
Darshan bir yadav
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of amount

Address:Udhampur, Jammu and Kashmir

Sir, I was a customer of BSNL. I was having a land line Telephone under Dhar road Exchange . My phone Number was 244844. I deposited my connection & telephone set on date 14 July 2008.I paid the bill up to last day that was 07/07/08, still the authorities in the office bounded me to pay rupees 300/-.After assurance from the authority that same will be refunded along with security deposits.My T/R is of dt 14/07 /08. My A&S No is...
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P
pradeepk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not working

Address:Gautam Buddha Nagar, Uttar Pradesh

Its purely harassment by BSNL Greater NOIDA.
My phone no. 2321674 was dead for four weeks. After lot of chasing and repeated complaints, it starts ringing. But to surprise the sound is disturbed, therefore it is as good as dead. So again we have to waste time in chasing the BSNL staff.
Is there any responsible officer in Delta -1, BSNL Greater NOIDA office, to do the needful.

regards
Pradeep Varshneybr...
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N
noushad
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

it was not working properly

Address:Thiruvananthapuram, Kerala

sir / madam
i have internet connection from bsnl broadband home plane 750+ three months ago. i will pay for that 780 / month not including telephone bill. but it was not working properly i will compliant to edava telephone exchange they will did not mind. and again i was speak with them by telephone. one person came in my house and he saying line complaint like they will not finishing that complaint
my problem is modem link...
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R
RAVI KIRAN GUNDALA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cell phone top up

Address:Hyderabad, Andhra Pradesh

i have recharged my bsnl cell one sim card with a top up of rs.300/- through mobile banking facility provided by state bank of hyderabad on 25/05/2010. my phone no. is [protected] and i got a message that the transaction has been successful and rs. 300/- was deducted from the account. But my phone has not been recharged with the amount. the reference no. of the transaction is (oxi transaction id) is[protected]. and another reference...
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S
salimkunju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of telephone bill

Address:Thiruvananthapuram, Kerala

Dear Sir,

I am a subscriber BSNL Landline phone connection under Kaniyapuram sub division of the Trivandrum rural. My telephone number is +[protected]. I am not receiving telephone bill since 6 month despite my follow up with Thonnakkal post office. Non receipt of bill cause delay in paying the bill in time. Late payment force me to pay penalty. This type of delayed payment settlement are handled by BSNL Pattom office...
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S
sunielkr
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of service without request

Address:Allahabad, Uttar Pradesh

Dear Sir/Madam


I have deactivated Music Station service for my mobile [protected] on dated approx 20th April 2010. Moreover I got confirmation from BSNL that service has been deactivated successfully but the charge been deducted for the same service after its deactivation. While talking to Customer Care they are unable to find out mistake and also stated that money deducted (Rs. 19) will not be refunded in future. Please...
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K
kumarkumar009
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Marketing Calls

Address:West Godavari, Andhra Pradesh

I got an SMS from 12630035 numbers saying you can chat with people without mentioning the mobile number by subscribing to the facility for Rs.30/- per month. in this connection a made a call to customer service to provide block such type of messages from your side they said to me please call to 1909 and ask to block marketing calls, I made a call to 1909 and request to block the marketing calls they accepted my request and wait for 45 days...
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Y
yashw64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prolonged Delay in giving new landline connection

Address:Bangalore, Karnataka

I have applaid for a new land line connection from BSNL on 17th april (work order no[protected] days over and they were unable to give the connection even after frequent visiting to the concerned telephone exchange(shankarpuram exchange) and bringing up the issue with the responsible authorities including the divisional engineer but nobody is taking any interest in solving the problem.
Utter neglegence and irresponsible from all...
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S
Sita Ram
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving unwanted messages

Address:Bhilwara, Rajasthan

My cell No. is [protected]. I am receiving unwanted massages regularly like showing from BP-51819, BP-51615, BP-55666, BP-54000, BP-55888....
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D
datta81
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection

Address:Thane, Maharashtra

Dear Sir,

In reply to my below complaint, Today i have received one SMS from BSNL saying that "Your Broadband usage has reached 100% of total free usasge". When for last whole month I hardly got the Net connection, how would be the Free usage limit of 2.5 GB got exhausted ?

My request is to check my connection if the same been misused somewhere?

Thanks in advance

Dattatray...
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P
Prakash123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to unsubscribe advertisement message services

Address:Chennai, Tamil Nadu

Daily i'm receiving more than 10 sms from 59595. I don't know how to stop this service. I have sended STOP message to 59595, but no response, and then i tried UNSUBSCRIBE to 59595, I had received message like as given below.

"due to techical issue, we are not able to process your request. please try again."

I've tried up to 12 times (for each time they deducted Rs 1.20 per SMS)
br...
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preeti_dudhediya
from Mannargudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent disconnections in the Net connection

Address:Ahmednagar, Maharashtra

My phone number is [protected], I live in Shrirampur, dist - Ahmednagar, Maharashtra.
I got the broadband service about a month ago, and have been facing disconnections since then. I work full time, and my work (job) is entirely online. I depend on internet like anything, but BSNL had been so careless about their customer's needs. I face the disconnections almost everyday, it varies from 5-10 minutes to whole day. It is costing...
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J
Jayati
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Responsive Staff + Non Functional Landline

Address:Kamrup Metropolitan, Assam

Sir/Madam,

My BSNL Landline phone number:[protected] has not been functional for the past 5 months. I have lodged several complaints at the number 198. After much delays and repeated requests to the SDO Punjabari(Phone number: [protected]) the dial tone had come but the phone was still cross connected with my neighbour. The most recent complaint was on 24 Feburary. For 3 months no action has been taken for the same inspite...
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N
nirmalamukund
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Incoming Call Details

Address:Bangalore, Karnataka

Hello,

I've received a call on Saturday 22 May 2010 from Hyderabad. Pls provide me with all the incoming call details, number on that day. It would help me a lot. My number is[protected]. Pls help.

Thanks,
Nirmala...
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neterhat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving PUK no

Address:Pakur, Jharkhand

Hi
my mob no is [protected], my moble no is blockes during setting of security code. to unlock the sim i need PUK no. I called to customer care no [protected] and i received reply thay they will inform me soon but they have not given the time for that. since 5 days i am calling daily to them twice but I had not received any No from them. To custmer are executive replied in bad manner when I called by mob no [protected]. if this site...
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shivsharma
from Delhi, Delhi
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TELEPHONE DEAD

Address:Ghaziabad, Uttar Pradesh

WE REFER OUR COMPLAINT FOR TELEPHONE NO.[protected] IN WRITING DATED 21.05.10. AND OUR PERSONAL MEETINGS WITH THE SDO FOR RESTORATION OF SERVICES OF MY PHONE/INTERNET. tILL DATE NOTHING HAS BEEN DONE TO RESTORE THE SAME. WE ARE FED UP WITH THE SERVICES OF BSNL. ONLY FALSE PROMISES ARE MADE ON TV ETC OF BEST SERVICES BUT THEY ARE WORKING STILL IN THE RED TAPISM. PLEASE EITHER HELP US TO RESTORE OR GET THE SAME DISCONECTED AS WE CANNOT UNDERGO...
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D
datta81
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection not working

Address:Thane, Maharashtra

Dear Sir,

I am resident of Ambernath (E). My BSNL Telephone number with the broadband connection is[protected]. I want to inform you thet my Broadband connection has not been working properly since more than last three weeks. I have lodged compliant twice. The person from the BSNL office visited two times. Whenever the person comes the line was working properly. But after that, again the same problem appears with the error...
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