[Resolved]  BSNL Cellone — Bsnl 3g speed maximum only 15.8kBps

My BSNL 3G number is [protected] and am getting really low download speeds (average 10 kBps). I have been tring to register a complaint for the last two days but they keep saying server is down so they cant register the complaint and someone will call me in 2 hours. But no one called me even though more than 48 hours have passed.
If I tell them to transfer me to a manager they put me on hold and after about 1 hour they disconnect the line.
I am using a Huwaei E122 USB device with my laptop. Initially for around one month I used to get high speeds of around 200 kBps but the speed gradually decreased and now is at 10 kBps. Every 2-3 seconds, the speed drops to 0 kbps and the download stalls. A 5 MB file download takes about an hour which is worse than a 256 kbps dialup connection.
I feel cheated and am frustrated by the customer service.They have recently given me my first bill ( About Rs. 3000). I am not going to pay a single paisa to them until they get the problem rectified.
Please help if you can.
You can contact me at [protected]@gmail.com or my mobile [protected]. I am located in Bangalore.

Shubh

My BSNL 3G number is [protected] is now giving very low speed near about 16-17 kBps but previously it gave near about 225kBps. I am using it with Huwaei E122 USB device with my laptop.
Please help me and rectify the errors in network as soon as you can.
My locality is Thakurganj, Lucknow.

my bsnl 3g number is [protected]. i called the customer care. they registered a complaint. the next day i got a call sayin they are calling from bsnl. b4 i was about to tell my problems, they cut the call and i never go a call back. i recharged for 607 which is a 3g plan but i got a speed of 128kbps. but bsnl claims that they provide 3g speeds upto 3.6 mbps.