[Resolved] BSNL CellOne Service — After late paying monthly bill amount (for postpaid cellone) activation not done

S.Selvaraj

from Bengaluru, Karnataka

Address:

Andhra Pradesh

My cellone connection number is [protected]. I am having this Cell one - postpaid connection from the date of introduction. I pay regularly the monthly charges for past so many years. This month due to some problem I have delayed payment. The BSNL is very promt in disconneting the Network on[protected]. No complaint on this
But I paid the amount on the very next day of Network disconnection - i-c on[protected]. But so far no network connection is given and my Cell one is dead. I have tried 1500 and there is no response. The national helpline[protected] is also of no use since I could not get any guidance on mobile (cellone) disconnection.

When BSNL is prompt in disconnecting NETWORK for non payment of bill amount, Can I not expect the same promptness in reconnecting after making payment.
Will you provide a simple complaint number for this type of problems for mobiles.

Will the concerned authority look into this and activate my mobile / reconnect network to my mobile.

S.Selvaraj .
t

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Aug 13, 2020

Complaint marked as Resolved

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Comments

G.S.Bhat

from Delhi, Delhi

BSNL cellone service — unwanted SMS from 58888

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Uday Jagavkar

from Mumbai, Maharashtra

CellOne — bills not received and mob disconnected

I have bsnl mob no [protected], taken from Nasik Road (Maharashtra), since last three years i am in pune.I am always receiving my bills always after the due date. I have given complaints time and again but there is no response. Recently my mob was disconnected & there is some problem that i can not pay the bill on line. I am fed up if you cannot resolve the issue terminate my connection. I shall look for some other subscriber neither i receive bills in time.An early reply is requested by email or on tele no[protected] /[protected]

Suresh vithal aoley

from Darwha, Maharashtra

BSNL — late service

Resp. Sir,
We have already gave complaint, by 198, but response is totally 'zero', there is cable problem,
pole problem, means any tme if there occures rain or strom our landilne is getting fell, and your servise
is too late and for very short time period.
If you are providing such a bad & hopeless servise, naturally we will have to go further.

syed shanawaz

from Pune, Maharashtra

BSNL — amount paid but no reconnection

Dear Sir/madam,
I Have Paid the complete bill amount on 12th september for [protected] and updated thrice to the bsnl hyderabad tolichowki division to give me connection again as i am also interested in broadband connection through it . There is no serious action taken by the authorities even though Iam a loyal customer to bsnl . Please make sure that there will be service given from your end of reconnection soon.
your faithful,
Shanawaz