[Resolved]  BSNL Chennai Telephones — Service deficiency

Dear sir
Iam asenior citizen Paying Regularle but victimised because of the fault in your citizen
Kindly restore the services immediately so that I can contact my sons if anurgencr arises

Your on line sites are not functioning properly to register complaints When Will the sites be ready.
ranganathan







--- On Thu, 10/16/08, Vedantadesikachariar Ranganathan <[protected]@yahoo.com> wrote:

> From: Vedantadesikachariar Ranganathan <[protected]@yahoo.com>
> Subject: complaint
> To: [protected]@bsnl.co.in
> Date: Thursday, October 16, 2008, 1:49 PM
> Dear Sir
>
> Payment thru kiosks Cheque depository machiene Phone
> [protected] Consumer no. [protected]
>
> If payment is made immediately after the receipt, The
> cheques are not accepted as the amon varies normally from
> month to month .But If the amount is the same when calls
> made are within free limit. The chques are accepted as the
> only parameter for the acceptance is the amount tallied
> by calling to enter.
> Few months ago I had a problem and out going call was
> cut. I made a complaint and when BSNL contacted me . I told
> them the problem and asked to adjust the credit shown as
> the additional payment made in the previous month Again in
> August, the same problem has occurred On 9th I received
> the bill dated 7th and I paid it on 10th The receipt bears
> the bill no, bill date of pervious month
> I always write the phone no., account no., invoice
> number with bill date and my name on the reverse side of the
> cheque If two payments are received why cannot they see
> the reverse side of the cheque
> When the problem was noticed and reported why no action
> was taken to prevent the occurrence. You can do it 1
> waiting to dispatch the bill till updating the system or add
> another paramter as the bill date for acceptance of the
> cheque by the machine. or see the reverse side of the cheque
> before cutting the services for prompt payments because of
> your system fault or contact the individual
> Kindly restore my outgoing calls
> Ranganathan
> TO
> < [protected]@bsnl.co.in >
>
>
>
> Consumer No. Bill No. Bill date Bill
> Amount Amt.Pd/Adjusted Amt.Payable Pay By Date Status
> [protected][protected]/10/[protected]/10/2008 Please
> pay
> [protected][protected]/09/[protected]/09/2008 Paid
> thanks
> [protected][protected]/08/[protected]/08/2008 Please
> pay
> [protected][protected]/07/[protected]/07/2008 Paid
> thanks
> Important Note :
>
> M.Sreedhar DGM (SW) South West & StThomas Mount
> area [protected]