Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Telephone No : 25581939 Consumer No : [protected]

I was changed wrongly in month of April 2008 for which I am keep on making mails to their "Pubilc Grievances Cell" (they do not call it "customer grievance cell" as they don't like to treat customers in the right prospective)

I am sending mails after mails to them, and got few assurance like please await matter is under investigation, etc.

As of now there is no proper solution to my complaint and top of it they do not share the email IDs of telecomm top brasses to us. It is well evident why public secor lossing to private companies.

--
Regards
Sanjay Garg




[protected][protected][protected][protected]

From: Sanjay Garg [mailto:sanjay.[protected]@gmail.com]
Sent: Tuesday, November 11, 2008 10:17 AM
To: [protected]@sancharnet.in
Cc: [protected]@bsnl.co.in
Subject: Fwd: FW: Probelm Repeats: Almost double billing for my telephone



Telephone No : 25581939 Consumer No : [protected]

Today (11/11/2008) I have received my latest telephone bill wherein to my disappointment, there is no refund adjustment for the period while telephone was not used as BSNL was shifting the phone.

This issue was brought to your notice in April 2008 (7 months back), I have assurance mails from your end that I should wait as you are taking some action(s).

Now, I am searching the email IDs of telecomm. minister so that I can appraise him the reason for people moving away to private operators. Can you help me in getting the email ID, else I am already looking for the same

warm Regards
Sanjay garg
my cell - [protected]
2nd no. - [protected]

[protected] Forwarded message[protected]
From: Sanjay Garg <sanjay.[protected]@gmail.com>
Date: Fri, Jul 11, 2008 at 5:40 PM
Subject: FW: Probelm Repeats: Almost double billing for my telephone
To: [protected]@bsnl.in



Telephone No : 25581939 Consumer No : [protected]





Please refer you assurance on my complaint dated May 16 2008 and your assurance dated 16/5/2008, I yet to get :-

1 Refund / adjustment for the excess amount BSNL taken by overcharging on STD @ Rs.2 per minute since Feb. 2008 till May 2008 under "One India Plan"

2 Refund / adjustment for the rental charged for Broadband (@ 900 per month) and Phone (@ 250 per month) for a period from 4/2/2008 till 26/2/2008 while phone was not installed/operational at my new house



Now I have two options either I should stop paying BSNL (recently received bill of Rs.1407/-) till I get my above amount adjusted then shift to private phone operator or get a clear assured date by which my complaint is resolved to a conclusive manner.



Please suggest what should I do ?

Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])






[protected][protected][protected][protected]

From: AGMPG [mailto:[protected]@bsnl.in]
Sent: 17 May 2008 17:22
To: Sanjay Garg
Subject: Re: Probelm Repeats: Almost double billing for my telephone



Dear sir,

Your email is receiving attention. . Please wait for further reply.

With regards,

PG CELL

----- Original Message -----

From: Sanjay Garg

To: [protected]@bsnl.in

Cc: gmail

Sent: Friday, May 16, 2008 1:53 PM

Subject: Fw: Probelm Repeats: Almost double billing for my telephone



this refers to your mail dated 29/4/2008, wherein it was assured that I will get adjustments in my next bill for :-

1 rent rebate for period from[protected] till[protected] as phone was under shifting

2 reversal of excess charges because of wrong billing charged Rs.2/- per minute in "One India Plan"



I received my latest bill dated 10/5/2008 wherein no rebate was given for above also I am still overcharged Rs.2/- per minute in "One India Plan" even in current bill.



As the similar act was done in past also, I have all the reason to believe that there is a bad intension to cheat consumer as the details of STD charges are not made available to consumer, thus consumer is kept unaware of the fraud.



In these circumstances, I would like to cancel my connection and Look forward for refund "with interest", please do the needful and acknowledge the receipt of my complaint.

In case I do not receive a satisfactory action/reply, I may be forced to go in unpleasant (legal) way

Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])



----- Original Message -----

From: AGMPG

To: Sanjay Garg

Sent: Tuesday, April 29, 2008 3:37 PM

Subject: Re: Probelm Repeats: Almost double billing for my telephone



Dear sir,

With reference to your mail regarding almost double billing for your tel no 25581939, your case has been forwarded to DE Madhavaram. Excess amount collected will have to be adjusted in the future bills. You please observe the next bill for adjustment. Kindly wait.

with regards

PG CELL

----- Original Message -----

From: Sanjay Garg

To: [protected]@sancharnet.in

Cc: gmail

Sent: Tuesday, April 22, 2008 10:26 AM

Subject: Probelm Repeats: Almost double billing for my telephone



Telephone No : 25581939 Consumer No : [protected]



Please refer my earlier grievance wherein you intervened and corrected the problem for me. But Following is the recent bill of mine, where again I am getting billed Re.1 for every 30 seconds in "One India Plan"
Apart from this another problem is that I made a local shifting request and got my connection shifted by BSNL. For the same reason my telephone was not in use from[protected] till[protected]. And I got billed for this period also (Telephone Tariff @250 and Broadband @900). I should get rebate for the period telephone was not connected to me.
[protected][protected][protected][protected]
Sl. No. Date Time Called Tel. No. Duration(Sec) Charged Calls
[protected][protected][protected][protected]
1 02/03/2008 13:57 [protected] 80 3
2 02/03/2008 13:59 [protected] 123 5
3 06/03/2008 13:26 [protected] 227 8
4 06/03/2008 21:59 [protected] 46 1
5 09/03/2008 16:4 [protected] 353 12
6 10/03/2008 20:15 [protected] 240 8
7 11/03/2008 10:28 [protected] 886 30
8 11/03/2008 10:30 [protected] 35 2
9 11/03/2008 11:7 [protected] 208 7
10 12/03/2008 10:18 [protected] 154 6
11 12/03/2008 10:41 [protected] 688 23
12 12/03/2008 13:16 [protected] 191 7
13 12/03/2008 13:17 [protected] 39 2
14 12/03/2008 13:30 [protected] 416 7
15 20/03/2008 10:13 [protected] 767 26
16 20/03/2008 11:36 [protected] 35 2
17 20/03/2008 11:41 [protected] 124 5
18 20/03/2008 12:49 [protected] 3025 101
19 20/03/2008 13:4 [protected] 1 1
20 20/03/2008 13:44 [protected] 2306 77
21 20/03/2008 14:20 [protected] 111 2
22 26/03/2008 11:47 [protected] 70 2
23 26/03/2008 11:57 [protected] 569 10
24 26/03/2008 12:3 [protected] 327 11
25 26/03/2008 17:59 [protected] 259 9
26 28/03/2008 12:3 [protected] 882 30
27 31/03/2008 13:56 [protected] 450 15
28 31/03/2008 14:14 [protected] 1037 35
29 31/03/2008 14:17 [protected] 150 5
[protected][protected][protected][protected]


Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])



----- Original Message -----

From: AGMPG

To: Sanjay Garg

Sent: Thursday, August 09, 2007 4:24 PM

Subject: Re: Almost double billing for my telephone



Sir,

With respect to your email regarding billing for the tel no 26711939, your letter was referred to the concerned exchange. ONE INDIA PLAN was effected from the date of option given by you. And the telephone bills also have been revised accordingly by AOTR concerned. The amount Rs. 1860/- is adjusted in the bill dt 10/07/2007 and the remaining amount will be adjusted in the ensuing bills as assured by AOTR NW III.

Inconvenience caused in this regard is much regretted.



Assuring best of our services always.



with regards

PG CELL

----- Original Message -----

From: Sanjay Garg

To: [protected]@sancharnet.in

Cc: [protected]@bsnl.co.in

Sent: Sunday, July 22, 2007 9:11 PM

Subject: Fw: Almost double billing for my telephone



SUB : Telephone No : 26711939 Consumer No : [protected]





Please let me know what to do with the current bill of Rs.1860/- whereas "Chennai Telephone" already charged me more than this amount by doing wrong metering of calls in all my earlier bills.



Kindly go through the enclosed mails, sent to you ear;ier also.





Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])



----- Original Message -----

From: Sanjay Garg

To: [protected]@sancharnet.in

Cc: [protected]@bsnl.co.in

Sent: Monday, July 16, 2007 5:50 PM

Subject: Fw: Almost double billing for my telephone



16/07/2007



Dear Madam,



Subsequent to my earlier mail dated 21 June 2007, I was assured by your office that required correction is taken place and my future bills will come with correct metering. As well as excess payment will also be adjusted.



I just received a bill email today, which do adjust my old excess payment made by me. even this bill also has excess charges



please look into the matter.



Sl. No. Date Time Called Tel. No. Duration(Sec) Charged Calls
[protected][protected][protected][protected]
1 31/05/2007 16:30 [protected] 342 12
2 01/06/2007 17:0 [protected] 2352 79
3 02/06/2007 13:52 [protected] 1009 34
4 02/06/2007 22:52 [protected] 41 2
5 03/06/2007 18:38 [protected] 394 14
6 04/06/2007 11:10 [protected] 349 12
7 04/06/2007 15:24 [protected] 181 7
8 04/06/2007 19:49 [protected] 84 3
9 05/06/2007 17:54 [protected] 265 9
10 06/06/2007 15:1 [protected] 108 4
11 06/06/2007 15:8 [protected] 443 15
12 06/06/2007 15:23 [protected] 526 18
13 07/06/2007 11:54 [protected] 1461 49
14 07/06/2007 20:[protected]
15 08/06/2007 14:16 [protected] 2446 82
16 08/06/2007 19:25 [protected] 837 28
17 10/06/2007 18:58 [protected] 114 4
18 10/06/2007 19:21 [protected] 295 10
19 11/06/2007 13:53 [protected] 915 31
20 12/06/2007 12:22 [protected] 467 16
21 12/06/2007 12:29 [protected] 425 15
22 12/06/2007 17:22 [protected] 1161 39
23 13/06/2007 14:9 [protected] 517 18
24 14/06/2007 14:12 [protected] 957 32
25 15/06/2007 15:15 [protected] 195 7
26 17/06/2007 22:28 [protected] 724 25
27 17/06/2007 22:41 [protected] 692 24
28 19/06/2007 16:11 [protected] 794 27
29 19/06/2007 19:43 [protected] 1103 37
30 20/06/2007 12:18 [protected] 146 5
31 20/06/2007 17:7 [protected] 693 24
32 20/06/2007 17:34 [protected] 1621 55

[protected][protected][protected][protected]





Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])



----- Original Message -----

From: Sanjay Garg

To: [protected]@sancharnet.in

Cc: [protected]@bsnl.co.in

Sent: Thursday, June 21, 2007 12:53 PM

Subject: Almost double billing for my telephone



To,

Circle: Chennai Telecom District SSA:Chennai Telephones

Name of PG Officer
Address
Email
Phone
Fax

Smt. Rajam Achutja Asst. General Manager (PG)
% Chief General Manager, Chennai Telephones, No.78, Puasawakkam High Road Chennai-600010.
[protected]@sancharnet.in
[protected]
[protected]






Dear Madam,



I have a BSNL land line with following details :-



Telephone No : 26711939 Consumer No : [protected]



I just got my May bill and checked the details of STD calls.



As per my plan "One India" BSNL should charge me one rupee per minute of STD but they have charged me almost double the amount by making pulse rate of 30 second and I am billed @rupee one per 30 seconds.



I do not know from how long they are doing like this as earlier I was not getting STD details from BSNL.



I tryed talking to BSNL helpline number 1500 and they asked me to talk to Mr. R Mugam Accounts Officer at phone number 26618130 but this number is not reachable.



Again I told the problem to BSNL helpline number 1500 then they have given me another number i.e. 26618030 of Senior Accounts Officer, but this number is keep on ringing and no body respond on the line.



While I asked for e-mail id of Accounts Officer / Senior Account Officer of BSNL, no body able to help me on their helpline number (1500).



In these circumstances I request your intervention.



following are the details of my last std calls to prove the mistake at BSNL end

******************************************************************************
Bharat Sanchar Nigam Limited
Chennai
******************************************************************************




Telephone No : 26711939 Consumer No : [protected]




[protected][protected][protected][protected]
Sl. No. Date Time Called Tel. No. Duration(Sec) Charged Calls
[protected][protected][protected][protected]
1 30/04/2007 17:47 [protected] 3145 105
2 01/05/2007 16:47 [protected] 2469 83
3 02/05/2007 16:40 [protected] 1277 43
4 02/05/2007 16:42 [protected] 53 2
5 02/05/2007 16:58 [protected] 694 24
6 03/05/2007 12:19 [protected] 150 6
7 03/05/2007 17:41 [protected] 205 7
8 03/05/2007 18:36 [protected] 1470 50
9 07/05/2007 14:14 [protected] 63 3
10 07/05/2007 16:20 [protected] 4392 147
11 08/05/2007 16:39 [protected] 3057 102
12 09/05/2007 15:42 [protected] 470 16
13 10/05/2007 15:20 [protected] 1649 55
14 10/05/2007 15:46 [protected] 1575 53
15 10/05/2007 16:5 [protected] 652 22
16 10/05/2007 17:46 [protected] 190 7
17 10/05/2007 18:14 [protected] 466 16
18 11/05/2007 10:49 [protected] 193 7
19 11/05/2007 13:3 [protected] 62 3
20 11/05/2007 22:25 [protected] 150 6
21 11/05/2007 23:30 [protected] 1076 36
22 12/05/2007 6:12 [protected] 78 3
23 12/05/2007 15:29 [protected] 2399 80
24 13/05/2007 15:31 [protected] 286 10
25 13/05/2007 20:47 [protected] 348 12
26 13/05/2007 21:30 [protected] 93 4
27 13/05/2007 22:22 [protected] 1317 44
28 14/05/2007 13:18 [protected] 664 23
29 15/05/2007 12:10 [protected] 381 13
30 15/05/2007 12:34 [protected] 1026 35
31 15/05/2007 12:39 [protected] 137 5
32 15/05/2007 13:17 [protected] 133 5
33 15/05/2007 13:36 [protected] 438 15
34 15/05/2007 13:38 [protected] 124 5
35 15/05/2007 17:13 [protected] 666 23
36 15/05/2007 23:29 [protected] 273 10
37 16/05/2007 10:13 [protected] 201 7
38 16/05/2007 10:19 [protected] 330 12
39 16/05/2007 13:7 [protected] 113 4
40 16/05/2007 21:7 [protected] 381 13
41 16/05/2007 21:17 [protected] 598 20
42 17/05/2007 14:45 [protected] 2195 74
43 18/05/2007 10:36 [protected] 854 29
44 18/05/2007 15:49 [protected] 1293 44
45 18/05/2007 16:7 [protected] 1010 34
46 19/05/2007 18:4 [protected] 437 15
47 20/05/2007 17:33 [protected] 570 20
48 21/05/2007 9:59 [protected] 126 5
49 21/05/2007 14:42 [protected] 1368 46
50 21/05/2007 15:11 [protected] 1780 60
51 21/05/2007 17:42 [protected] 855 29
52 21/05/2007 17:58 [protected] 438 15
53 21/05/2007 18:0 [protected] 32 2
54 21/05/2007 18:42 [protected] 287 10
55 22/05/2007 19:36 [protected] 1209 41
56 23/05/2007 16:0 [protected] 403 14
57 24/05/2007 15:46 [protected] 358 12
58 24/05/2007 16:56 [protected] 4198 140
59 24/05/2007 17:3 [protected] 215 8
60 24/05/2007 17:5 [protected] 72 3
61 26/05/2007 17:43 [protected] 882 30
62 26/05/2007 18:2 [protected] 293 10
63 26/05/2007 18:33 [protected] 427 15
64 27/05/2007 8:57 [protected] 315 11
65 27/05/2007 9:6 [protected] 563 19
66 27/05/2007 14:39 [protected] 247 9
67 28/05/2007 9:12 [protected] 208 7
68 28/05/2007 15:29 [protected] 1390 47
69 29/05/2007 15:43 [protected] 1140 39
70 29/05/2007 16:33 [protected] 1321 45
71 29/05/2007 22:33 [protected] 424 15
72 30/05/2007 14:31 [protected] 667 23
73 31/05/2007 7:59 [protected] 28 1
74 31/05/2007 9:50 [protected] 256 9
75 31/05/2007 14:16 [protected] 424 15
[protected][protected][protected][protected]

As I already paid all the bills as on today, and no body able to get me a satisfactory answer. I request you to please get me required justice on the able issue





Warm Regards

Sanjay Garg

[protected]@tafe.co.in (+91 [protected])



The information containted and transmitted by this EMAIL is proprietary to TAFE
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may contain information that is privileged, confidential or exempt from disclosure
under applicable law.If this is a forwarded message, the content of this E-MAIL may
not have been sent with the authority of the Company. If you are not the intended
recipient, an agent of the intended recipient or a person responsible for delivering
the information to the named recepient, you are notified that any use, distribution
transmission, printing, copying or dissemination of this information in any way or in
any manner is strictly prohibited.If you have received this communication in error,
please delete this mail.



[protected][protected][protected][protected]

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.476 / Virus Database: 269.10.14/912 - Release Date: 7/22/2007 7:02 PM

The information containted and transmitted by this EMAIL is proprietary to TAFE
and is intended for use only by the individual or entity to which it is addressed, and
may contain information that is privileged, confidential or exempt from disclosure
under applicable law.If this is a forwarded message, the content of this E-MAIL may
not have been sent with the authority of the Company. If you are not the intended
recipient, an agent of the intended recipient or a person responsible for delivering
the information to the named recepient, you are notified that any use, distribution
transmission, printing, copying or dissemination of this information in any way or in
any manner is strictly prohibited.If you have received this communication in error,
please delete this mail.


The information containted and transmitted by this EMAIL is proprietary to TAFE
and is intended for use only by the individual or entity to which it is addressed, and
may contain information that is privileged, confidential or exempt from disclosure
under applicable law.If this is a forwarded message, the content of this E-MAIL may
not have been sent with the authority of the Company. If you are not the intended
recipient, an agent of the intended recipient or a person responsible for delivering
the information to the named recepient, you are notified that any use, distribution
transmission, printing, copying or dissemination of this information in any way or in
any manner is strictly prohibited.If you have received this communication in error,
please delete this mail.







--
Regards
Sanjay Garg

Hi,

I had applied for BSNL Landline and Broadband connection 6 weeks Back. I got the land line connection within 2 weeks, after roaming to thier office several times, they are not providing the broadband connection even the workorder is generated.
I have been following up with these people, but nobody is giving proper response. All the requests and complaints have never been answered properly

Phno:[protected]

Thanku,
Vinay

I have bsnl dataone 750plan i cant get more than 30kbps ...

To,
THE DIRECTOR,
BHARAT SANCHAR NIGAM LIMITED,
LUDHIANA (PUNJAB).
SUBJECT:-Refuse by authority of rural exchange to issue new add on connection ( based on landline connection).

Dear Sir,
I am Rafik Mohammad s/o sh. Pir Baksh, V+P.O. Pohir, disst & tehs. Ludhina, (PUNJAB). I request to you that, i applied for add on connection on my landline telephone on date[protected] and on date[protected] get recipt number[protected] from telephone exchange Dehlon by depositing rupee one only . At that time the related employes told me to install telephone within one week . After 10 days i also recived a telephone call by the employee of related exchange, at my landline number about enquiry and asking about site of that connection .
But after one month when i enquired about my connection from exchange, then the higher authority(J.E.) of exchange refused me to issue that type of connection to me, without any solid reason . They harrash me, whenever i enquired about connection .
So, i again request you that please give order to related employee to issue me that connection .I shall be thankfull to you for this .
RECIEPT DETAILS
reciptno.:[protected]
uniqued id no.:-PBLDH[protected]
date:[protected]
amount:- Rp 1 only
exchange :-Dehlon (Ludhiana)

your sincerely
Rafik Mohammad
ph no.:[protected]R)
mob.no.:[protected]M)

We, the BSNL Prepaid customers under Students Suvidha plan are not able to send sms and the problem occur occationally in many days in a week and persist for more than a day. The customer care guys have no clue about the matter. The always says "NETWORK PROBLEM". We bought the connection mainly because of its attractive sms offer. Kindly consider this problem with immediate effect

As you all know that BSNL has provided a free post paid cellone connection to the all landline holder under the scheme called "Manik Jod" which is totally rent free. I had also taken and registered under that scheme when it first came into effect but now after almost one year, I received a message that manik jod customer will be charged Rs 40 as a rental every month from 07.01.2009, which according to me is a total breach of contract between the BSNL customer and BSNL. They just have taken the customer as a rat whom they want to catch by giving a free cheese. This is totally disgusting and by this customer has started lossing their faith and trust on this company.

I am getting my user name/password as invalid although I have typed it correctly.my usage is not being displayed...PLEASE HELP ME

1. It is submitted that BSNL mobile no. [protected] (Unique ID No.[protected] in the name of Major Mridul M Nair of this unit was disconnected and final bill for an amount of Rs.1614/- paid at your office at Rajouri, Jammu & Kashmir on 23 Jun 08 vide BSNL CELLONE JAMMU TELECOM DISTRICT RECEIPT NO. 0706062.

2. The SIM card was deposited on 23 Jun 08 while the final bill was cleared. However, no record/receipt to the same was obtained due to ignorance on the part of my staff. Moreover, it was believed that final bill is accepted only on deposition of the SIM at the BSNL office. After deposition and final bill clearance, the staff at the office informed us that the security deposit would be sent to the Owner of the SIM card i.e, Major Mridul M Nair in 2-3 months time.

3. More than 6 months have elapsed and no action has been taken by the office for refund of security deposit, stating that the SIM card is required to be deposited in the office, while the same was already done on 23 Jun 08.

4. It is not understood as to how the final bill payment could be made without deposition of the SIM card. The same was deposited but no receipt was given by the extremely busy staff at BSNL Office, Rajouri, J & K. It appears as if the staff at the office was only trying their best to trouble the Army Men for vested interests in the form of Cash or Kind (Liquor).

5. Such irresponsible behaviour on the part of the staff is only a reflection of the larger organization that they are part of. It is very sad that the very Army Men who are guarding the country at the cost of even their precious lives are being made to undergo this agony.

6. It is requested that suitable actions may please be taken at your end if deemed fit. Further, staff at your end may please be briefed not to keep customers in the dark and to educate them regarding the issue. Also, it is also recommended that a policy be made that any further termination of connection after payment of final bills be accepted only after deposition of the SIM card. The same also be endorsed in the final bill receipt.

I had applied for conversion of my postpaid mobile no. [protected] to that of prepaid on 02.01.2009 at BSNL customer care centre Jaipur and was assured that this will be done within 24 hours.I was given a new SIM after taking back the existing one but sorry to mention that the new SIM has not been activated till now despite my repeated visits and complaints to the BSNL authorities.

I have already lodged 3 complains through call and now BSNL customer care have barred my call i.e i am not able to lodge a complain about my GPRS Activation and Setting for my mobile make motorola and model W270. my complain nos are A[protected], A[protected], G[protected]
now i want a quick action on this otherwise i am going to mail PEHREDAR On CNBC Awaz for your kind information about your responce.


Yours
Vidyasagar
[protected]

I had changed by house from Kaderanapalaya to Ayyapanagar in August, so I applied for change of telephone along with Broadband facility on August 15th 2008. Till November I was not given connection. In Nov 2008 I got connection for only land line. however in Dec I got bill for Broadband. I had complained regarding this to the AE Mr. Sukumaran, and by so much of preciving I got the bill cancelled as I din't get the get the broadband connection. I got a new bill with Rs 0 to pay. However the land line was disconected due to non payment of Bill, I have been perceving Mr. Sukumaran, AE, KR Puram. he verified all the documents and said there is no pending bill. However the land line is not restored till now. Its had been 15 days since the telephone is dosconnected.

Till date its more than 5 months but I have not got the Internet connection.
Telephone does not work if the power goes off.
5-7 days in the month telephone does not work

I tried to contact as mentioned in the website: http://www.bangaloretelecom.com/de_extl.htm
[protected]DE External) - No one pick up the call
[protected]Area Manager) - Telephone is under transfer
[protected]General Manager) - Telephone number does not exits.

Pleas have some one look into this issue with high priority.

Dear sir,

I am also resident of Virar West having BSNL telephone connection bearing no 2505258. My phone is out of order for the past one month. In fact it is more than a month because it was working for a week after being out of order for 8-10-days.

I waited for one week before placing complaint on 24.12.08 vide docket no 1736.


There are many phones out of order since long in our Suman Complex, Virar.

Why no one is showing interest in completing the job?

Will anyone look into this problem?

Without asking they should also give rebate in phone rent as the phone is not working more than 15 days.


Thanks

Radhakrishna V Bhat 2505258
Suman Complex
Virar West-401303

BSNL,

I have requested for shifting my telephone from Brookefields to Kasavanahalli on 18/11/2008. Its been more than one and a half month now and Ihave not yet got the phone shifted. As per the commercial office in Koramangala the new Phone #[protected] has been alloted on Nov 27th itself.

I never find any official in the Kasavanahalli office. When ever I find someone I get a standard answer that my connection wil be set in another one to two hours.

Mohan (AE) had promised me couple of times that the phone conection wil be restored in 2 hours. I do not understand by how long is the 2 hours gonna be now.

I do not understand if they are delaying this for bribe?

I request the concerned people in BSNL to look into this issue at the earliest.

Regards
Sooraj K Nair
[protected].

hello,
I have paid bsnl landlines bill using online bill pay facility from bsnl portal.
money is deducted from my bank account but bsnl portal shows status as initiated only.
i am receiving calls from bsnl office that pay the bill otherwise they will cut the connection.
request you please let me customer care number of BSNL.

Regards
Shiv mule...

I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this

Sir,

This is a loyal customer of BSNL, i am one of the oldest customer of BSNL. I was one of the first member to take broadband in my area.. now i have changed my location and even i have my plan from 500 to 250 and now to 750 unlimited... I am oberserving lot of changes in the speed... Now from 20th Dec I am observing that the speed is very slow and even the connection is dropping regularly... When i try to dowload anything the download speed i am getting is 1 kbps or 2 kbps which i was getting earlier around 30-40 kbps... and even when i try to download 1mb file in the mid way the connection drops which makes our life very miserable and now the situation is like... I am not accessing NET from my home i am accessing from my company which has limitations...

PLEASE LOOK INTO THE MATTER AND HELP ME IN THIS>>>

PUNE

SIR,
I am unable to check my account ussage of internet since internet connection had given to me . I had made often complaints on THIRUVENGADU EXCHANGE. my phone no. is[protected] Please look into the matter as early as possible
yours thanksfully,

P.ELANGOVAN,
POOMBUHAR

sir, i m old customer of bsnl and my number is [protected], at the dated[protected] at night time my balance of 370/- rupees has automotically lapse and balance become zero, after this at the date[protected] i registered complaint and after this i registered various complaint at the customer care and bsnl office of mathura but till now there is no response or call back, no body responsing me & nobody is answering about this, i registered latest complaint at 3-1-2009 to mr tejpal and complaint number is - A[protected], and other complained number is A[protected] to mr yaswant at 7-1-2008 but there is no response . before this i have registered a complaint at the bsnl office mathura at dated 24-12-08 at the serial number 17 and other complained at 3-1-09 to mr. saxeno jto at bsnl office mathura but till now there is no response, so kindly help me and refund my lapse amount or tell me about my lapse amout . thanks ---jagdish prasad pathak, pathak gali, nivari road, baldeo mathura up. phone [protected], [protected]

Dear Sir,

I tried calling customer care many times, but no use. I want to deactivate circket alerts. Plz help me and deactivate my cricket alerts my mobile No. is [protected] BSNL Prepaid.

Plz help me

Dear sir,

The bsnl account management site from where the broadband usage is seen could not be viewed usage details from last thee days.
Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
Thanks,

Pravin Patil
[protected]
Your unsatisfied Customer