Comments
yes i strongly accept with you. the people working in bsnl dont have technical knowledge but they get big salary. i am also the one experianced like this. there are many people there to recieve our complaints. but they think we are all fools. they always wasting our time by misguiding us do "do this and try again and if you still have the problem call customer care again". after we did it and find no improvement, then we call again. now another one took the phone and guiding us in a different way. what the people of bsnl thinking about us? they thought their customers as damn fool. first bsnl to be handed over to private sector. then only the problems resolved soon.
MY MOBILE NO. IS [protected] PRE PAID. THE SERVER IS VERY SLOW FOR THE PAST 10 DAYS. I REQUESTY YOU KINDLY MAKE ARRANGEMENTS TO SPEED UP THE SERVER. I AM IN TIRUPOONDI-611110 NAGAPATTINAM DT.
BSNL — SLOW GPRS
sir,I have been using BSNL GPRS on my NOKIA N72 mobile for the past 3 months. My prepaid GPRS plan is GPRS230.my problem is gprs speed is very slow in a particular area(2kbps only).But i browse at another area in coimbatote (15kbps to 20kbps)it is working fine.I complaint the customer care peoples. They told me the problem was corrected.But i still facing the same problem.what can i do?.I lost my money without using the gprs.
my area signol name is 1.CRPF this signol only problem.my phone no [protected].
please solve the problem.
thank you.
I too am experiencing low GPRS speeds on BSNL Kerala network since the past 1-2 months. Before that I was getting average of above 100 KBPS browsing speed. When I called up Customer Care I was told that BSNL is upgrading its network to 3G and this has affected the GPRS speed. Thats a fact coz I had read about it in the newspaper. I was further told that the problem would be rectified in about 1-2 weeks. So the only way out is to wait for a few days.
However much u may want to curse BSNL it will be good to remember that no one other than BSNL offers GPRS at such low tariff. Private operators may offer better service but they are known to cheat their customers in many ways. So its better to stick with BSNL for the cheapest GPRS tariffs.
However much u may want to curse BSNL it will be good to remember that no one other than BSNL offers GPRS at such low tariff. Private operators may offer better service but they are known to cheat their customers in many ways. So its better to stick with BSNL for the cheapest GPRS tariffs.
deeeees bldy BSNL Ppl R increase charges up to Rs 274/- but [censored]erssssssss are 4got to increase the speed they are busy with heir lady co-ordinators/ staff of their office. India is the best due to these type of educated staff they are puting old people who can not talk, write, hear, walk, see, about to die workers and saying we are the best in service.
SIR/MADAM
I AM A POST PAID CUSTOMER HAVING GPRS PLAN OF 199. MY COMPLAINT IS ABOUT SLOW SPEED GPRS CONNECTION.. I COMPLAINED TO MANY OFFICERS IN BSNL BUT NOBODY TAKES INTEREST TO SLOVE MY PROBLEM PROPERLY.
EARLIER IT USED TO WORK LIKE NO OTHER SERVICE PROVIDERS DO...SINCE BSNL HAS PROVIDED ITS NEW GPRS SETTINGS THE CONNECTION HAS BECOME TOO SLOW..MY PLACE IS KOPARGAON, DIT. AHMEDNAGAR, MAHARASHTRA
THANKING YOU
I AM A POST PAID CUSTOMER HAVING GPRS PLAN OF 199. MY COMPLAINT IS ABOUT SLOW SPEED GPRS CONNECTION.. I COMPLAINED TO MANY OFFICERS IN BSNL BUT NOBODY TAKES INTEREST TO SLOVE MY PROBLEM PROPERLY.
EARLIER IT USED TO WORK LIKE NO OTHER SERVICE PROVIDERS DO...SINCE BSNL HAS PROVIDED ITS NEW GPRS SETTINGS THE CONNECTION HAS BECOME TOO SLOW..MY PLACE IS KOPARGAON, DIT. AHMEDNAGAR, MAHARASHTRA
THANKING YOU
Same thing I am experiencing since two weeks in Kolhapur Maharashtra.
Speed is very very slow.
When I had called to Customer Care, they said we dont have information about it.
What to do now?
Speed is very very slow.
When I had called to Customer Care, they said we dont have information about it.
What to do now?
BSNL — gprs slow
I use a 3g enabled phone but 2g Sim card. Before 30 days the download speed touched 200KBps but now its only 15kbps. I complained in both bsnl office as well as customer care but there was no response.BSNL — slow gprs connection
i am getting good gprs connection everywhere except my territorydamn slow gprs connection in my region
much more mobile internet users here
but insufficient service
so help me
38%
Complaints
15953
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Dont expect the BSNL people for help. The are getting big salaries but don't know their job.