From: VISHESH NIGAM
( BSNL Consumer # 47618090; Telephone #[protected]
#116, RK Layout-II Stage, 3rd Main, 4th Cross, Padmanabhan Nagar, Bangalore-04
eMail: [protected]@yahoo.com
Mb: 91-[protected]
Complaint against:
Area Manager ( South) BGTD-BSNL Bangalore-4
Subject:
1. Request for Phone connection Re-activation (Pending for 10 months)
2. Receiving bills without activation of the connection
3. No action on verbal and written complaints given to Area Manager.
Dear Sir/Madam,
My case detail is as follow:
Mar-06: I requested for New BSNL Connection with initial deposit of Rs.500/-; which got connected in a month time... (Tel#[protected]; Consumer #[protected]
May-06: Phone got disconnected because of non-payment of Dues (Phone usage was 0 calls till this period… but I understand it was my fault)
Jun-07: I paid Rs. 1045/- as outstanding amount (Receipt #BN 0095860) + Rs. 745 as security deposit for reconnection (Receipt # BN 0094484).
Paid in office by Cash:
Account Officer-TR
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04
Aug/Sep/Oct….Dec-07: Constantly following with Padmanabhanagar Customer care for connection and they told me some technical issues they are working on… and then one fine day they told me that my old number is given to some one else… so they are going to assign me new number.
Jan-08: I finally given my written complaint to
Area Manager (South), BGTD - BSNL
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04
Status as of Today (Mar-08):
-No connection but new number assigned:[protected]
-Constant Bill since Sep-07 of total outstanding of +Rs.1200/-
-No action from BSNL on my complaints.
I requested this connection primarily for BSNL broadband which is possible on after having the connection… but this service and pain by typical government officers needs to address now.
Looking forward for your positive response
Thanks and Regards
Vishesh Nigam
Aug 13, 2020
Complaint marked as Resolved
My phone was not working for 3 days and i was using broadband to work from home. So all the 3 days i had to take off. Again after 2 days my phone went off. Again i had to take leave. The worst part is that, none of the customer care numbers can tell you when are they going to rectify the problem.
Then problem was not only in my house, but around 50 houses even then the response was too bad. I recommend people to go for any other telephone service providers if you are doing some critical work using the phone.
Posted:[protected] by Keshava Prashantha [send email]
Poor customer service!
Our BSNL landlines telephone number[protected].[protected].[protected] is not working since past 3-days. There is no dial tone nor the instrument rings when calling. So check the lines and rectify the problem at the earliest.
Thanks,
Jagan.
is detected from my account.so please fix this problem soon.in this plan it's mentioned 2000 Sms's are free then also its detected from my account.so rectify this problem soon
iam using broadband also, am not satisfying bsnl service. bcoz in 30 days 10 to 15 days only using internet remaining days not working phone. i think simply paying 750 rupees for every month...i hate bsnl, i h...te...i.h...te...bsnl.
so don't be lose ur customers bcoz ur not giving free connection me, plz try to understand why this much angry showing u means. i suffering last 5 to 6 months.
thanks. sorry why to say thanks.
i[censored] rectify the problem at the earliest. than i will say thanks. hello its not only my problem, its full area problem.
if do same thing means(poor customer service) in feature may be bsnl...so try to respect ur cutomers.
Dont ever go for BSNL in your life. If you do so, either you will die out of frustration or you will go mad if you have too much of patience.
Believe me, If you have ever tried, that would have been the worst experience if your life.
I thought Reliance is the worst, but I think no one else can be more worst than BSNL.
I know, there is no use even posting it here, Just to take our some of my frustration.
Please try to rectify, as soon as possible.. Hope it will be corrected in minutes..
Thank U Divya
[protected]
Is there anyone to resolve issues in BSNL or they are trained just to delay the process ?
If we send mails to some email id like yahoo, rediffmail after one day we are getting a delivery notification failure. I called to customer care center they told some body will call back. till now nobody called me.
The following are the error message,
This report relates to a message you sent with the following header fields:
Message-id: <499945CF.[protected]@vsnl.net>
Date: Mon, 16 Feb 2009 16:24:07 +0530
From: RADEL <repl_[censored]vsnl.net>
To: [protected]@rediffmail.com, [protected]@in.com
Subject: Outstanding Statement
Your message has been enqueued and undeliverable for 1 day
to the following recipients:
Recipient address: [protected]@rediffmail.com
Reason: unable to deliver this message after 1 day
Delivery attempt history for your mail:
Tue, 17 Feb 2009 23:38:34 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Tue, 17 Feb 2009 19:36:14 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Tue, 17 Feb 2009 15:35:37 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Tue, 17 Feb 2009 11:33:47 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Tue, 17 Feb 2009 07:33:19 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Tue, 17 Feb 2009 03:32:32 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Mon, 16 Feb 2009 23:31:45 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Mon, 16 Feb 2009 19:30:58 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Mon, 16 Feb 2009 17:30:08 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Mon, 16 Feb 2009 16:29:22 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
Mon, 16 Feb 2009 16:22:18 +0530 (IST)
TCP active open: Failed connect() Error: Connection timed out
The mail system will continue to try to deliver your message
for an additional 1 day.
Please give one solution,
Regards,
George N D
Regards
Mahendra N. Bhute
When i save the settings it shown" Verification Failed Settings discarded"
lots of time i informed to customer care but no use.
Please Help me.
My mobile is not working since 2 days. I've 2 SIM cards, both are not working since 2 days. I am continuously in contact with BSNL customer care, but not getting satisfying reply or solution to problem. If call is given to mobile it says "Network Busy". Please do the needful at the earliest, as without phone its difficult to be in contact.
Thanks,
This is the worst service i have ever seen. My phones is dead from 3 weeks!!! i have n number of calls and complaints no use.
totally a worst service.
Thank you.
Ranjan
D. Biswas
DGM-ITI Ltd
Dear sir,
My complaint no is 0634 dt 26.05.09, (TEL No[protected] days have already passed by till the coamplan booked. No body even bothered to call me up to say when it could be attended, when any pvt. service provided ready to provide service within 24 hrs. It seems BSNL a basic service provided company still to heive off the image of Legacy Tel Company when you do not enjoy the monopoly market in India. Kindly retrospect and come out from the shell to face the real challanges in this competetive market to be leader other wise may wait for the inevitable to happen
Regards
D. Biswas
DGM-Mktg
----- Original Message -----
From: Biswas
To: [protected]@sancharnet.in
Cc: [protected]@sancharnet.in ; [protected]@bsnl.in
Sent: Tuesday, June 02, 2009 12:53 PM
Subject: Re: Dead Telephone
Dear Sir,
Ref. is invited to the above and series of mails below. Almost one week is over from the date of lodging of my complian, where as every pvt service provider to day ready to provide service within 24Hrs. Kindly instruct the concerned technician to attend the same.
Regards
D. Biswas
DGM-Mktg
ITI Ltd, Bangalore
----- Original Message -----
From: Biswas
To: [protected]@sancharnet.in
Cc: [protected]@sancharnet.in
Sent: Saturday, May 30, 2009 11:17 AM
Subject: Fw: Dead Telephone
Dear Sir/Madam
Kindly refer to my mail below. Almost 5 days are over since my tel is dead and the same yet to be rectified. Since the tel facility is being used for official purpose, it has become difficult to communicate with the absence of the same. You are requested to kindly look into the matter for urgent action pl
Regards
D. Biswas
DGM-Mktg
ITI Limited, Bangalore
----- Original Message -----
From: Biswas
To: [protected]@sancharnet.in
Sent: Thursday, May 28, 2009 2:33 PM
Subject: Dead Telephone
Dear Sir/Madam,
This is for your kind intimation that my residential official tel no: 25447875 is completely dead since last two days. I have already registered a complain and my docket no is 0634 dt 26.05.2009. You are requested to kindly get it attended since this telphone facility is being used for my official purpose to communicate with the people
Regards
D. Biswas
Dy. General Manager-Marketing