BSNL India Games — deactivation of account

Bsnl India Games — Unsatisfactory services

Dated 12.11.2010


BSNL Customer service called me on 25.10.2010 onwards many times to set the Free Games service for one month plan. My 10 years old son told him to call us after 7.00 pm as we'll reach home at or above 7.00 pm. So he catched us on 27.10.2010 explained very patiently about the Free plan and installed too. He also told they'll call us after 15 days to enquire the service. But on 15th day (12.11.2010- Friday) a lady call us on 6.00 pm by telling this is the last date if you are not interested to continue this service you should go to ACCOUNT and cancel otherwise we'll be billed for Rs.200 for the games plan.
As soon as we reached home we tried to contact to consult with them about this. But their Toll free no.[protected] doesn't exist. Just before called us land line Number also in engaged tone.

They have called us to tell about the plan after 7.00 pm. But when we want to know about cancelling process, we couldn't catch them.

And we couldn't uninstall the GODplayer from our pc too.
We don't know how to cancel the plan and uninstall we are confusing about whether we 'll press any wrong option.

BSNL/INDIA GAMES — Deactivation

My BSNL number is 24402714 . BSNL has offered a free package of games for one month. the period is elapsed I have not given my consent for further continuance of the games. Last month BSNL have billed additional Rs.200 for the games. I would like to deactivate my account.I want the refund. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful at once..

M.Subbulakshmi

BSNL — deactivation game india

there is billing in land line bill. i want to deactivate on line game service but without using service, there is charging of Rs 200/- in per month bill. hence deactivate service on phone[protected].pls aknoledge it.