[Resolved] BSNL IPTV — IPTV not working properly

[Resolved] BSNL IPTV — IPTV not working properly

R ramesh chandra sharma from Jaipur, Rajasthan

IPTV not working I applied for IPTV at my jaipur residence through Akash agencies, who declared that IPTV service is being provided by BSNL. IPTV was installed at my residence after repeated followup with M/s Akash. have taken the bsnl iptv on 12th july 2009.After two days it is not working properly.I have made calls to them more than 50 times but now also it is not working properly.After installation, I discovered that its quality is very poor. Today the situation is, whenever I switch ON my TV, the screen In every 5 minutes shows waiting signal. In the night its quality is very poor as it show pixcels and will show blue screen very now and then adn sometimes hang . Despite paying for the facillity, I am not able to watch TV. I think BSNL should own the responsibility of harassing the customers, as M/s Akash are getting the connections in the name of BSNL. It is in the name of BSNL only that I opted for IPTV otherwise there are better private service providers for the same. I have complaint them so many times but nothing has happened.Complaint numbers are [protected], [protected], [protected],[protected]. please help me in the above matter. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

sushant.mohan

from Chandigarh, Chandigarh

DEAR SIR/MA'AM

I AM A SUBSCRIBER OF BSNL LANDINE PHONE, BROADBAND AND IPTV SERVICE UNDER TELEPHONE NUMBER[protected]. THE IPTV INSTALLED AT MY HOME IS NOT WORKING PROPERLY SINCE 18TH JULY 209 TLILL DATE. AND DESPITE OF MANY COMPLAINTS REGARDING THE SAME TO BSNL AS WELL AS IPTV DEPARTMENTS NO SOLUCTION HAS BEEN GIVEN TO ME . I ALSO MAILED MY COMPLAINT ON THE EMAIL ADDRESS GIVEN ON BSNL WEBSITE BUT HAVE RECIEVED NO RESPONSE FOR THE SAME FROM THEIR SIDE . MOREOVER I HAVE REQUESTED FOR WAIVER OF RENT WHEN MY BSNL LANDLINE, BROADBAND AND IPTV SERVICES WERE NOT WORKING ( IPTV STILL NOT WORKING PROPERLY) BUT NO PROPER RESPONSE FROM THEIR SIDE DESPITE VARIOUR REMINDER AND COMPLAINTS . HENCE I REQUEST YOU TO LOOK INTO THE MATTER AND DO THE NEEDFUL

Vibhor Pareek

from Muzaffarnagar, Uttar Pradesh

Dear Sir/Madam

IPTV NOT WORKING PROPERLY
I AM A SUBSCRIBER OF BSNL LANDLINE PHONE, BROADBAND AND IPTV SERVICE UNDER TELEPHONE NO[protected]. I AM PROBLAM THAT IPTV INSTALLED AT MY HOME IS NOT WORKING PROPERLY SINCE 23RD OF AUGUST 2009 TILL DATE. I AM A PROBLAM THAT WHAN I AM START A IPTV T.V ALWAYS SHOWS CAN'T CONNECT SERVER. MY BRODBAND IS VERY GOOD CONDCTION AND DSL ALWAYS STABLE. I HAVE MADE A MANY COMPLAINTS BSNL IPTV COSTMARE CARE NO[protected] ON MY TELEPHONE AS 12 TO 16 TIMES BUT NO PROPER RESPONSE FROM THEIR SIDE DESPITE REMINDER AND COMPLAINTS. HENCE REQUEST TO LOOK THIS MATTER AND DO THE NEEDFUL. SIR PLEASE SAND ME IPTV SENIOR MANGER AND OFFICERS NO.
I AM GRATFUL TO YOU FOR YOUR KIND SUPPORT

Nishant Shukla

from Ghugus, Maharashtra

I agree with the situation as I am also going on with the same, M/S Akash had installed BSNL IPTV at my jaipur Home on dec 2008 but I don't think that it had worked properly even a single day since I the installation. I have never seen such poor services. I had made complaint of the same but nothing happens.
They call us every month to recharge the same but nobody cares for the services. We have excellent options instead of this Damn IPTV. I had also asked them to remove it but who cares.

nikhil100689

from Sivakasi, Tamil Nadu

I m also Agree that IPTV service is very poor.
BSNL should think about it that IPTV decreases the reputation of BSNL by giving poor service.
The employees are not cooperative towards customers.