BSNL — Non-deactivation of Laughter Club and charging for Mega Pack without willing

BSNL — Charging of Services without willing

Start of Service without request and non-deactivation of the same service of Laughter Club
Sir,
Last day I have complaint about non-deactivating the service of Laughter Club. Today when I was searching other complaints I found the same complaint. Therefore, it should be read in a modified way as stated below:

Deducted Rs.20/- without request for activation of Laugther Club with Service No.12555
A call on 28.6.2010 has been received on my phone no.[protected]. When I press key for hearing, no sound has been heared, I repeated hello, hello but no answer has been received. After some time call ended and after few minutes a message has displayed on my phone mentioning that ' thankyou for subscription of Rs 20/- for Laugther Club and Rs.20/- has been charged and deducted from my account for one month. I am surprised how can BSNL has deducted Rs.20 because I have never press any button for activiate this service. Without my activation request Rs.20/- has been deducted by BSNL. It is fraud.
Again on 28.7.2010 Rs.20/- has been charged for continuing/renewing the same service without my willing.
When enquiring about the Service from Service Centre and requesting to deactivate the same service they told SMS-"UNsublaughter club" to Message Centre from where you had got message regarding renewing/continuing the Laughter Club Service. I have two times send SMS as mentioned above to Message Centre No.[protected] on dated 26.8.2010 and 27.8.2010 between 10:25 to 10:50 P.M.and also got confirmation regarding receipt of SMS through officials of Service Centre Toll-free Number [protected]. After that I have not got any SMS as was told by the Service Centre Officials. But again on dated 30.8.2010 at 5:30 Rs.20/- has been deducted from my account. Through SMS it was intimated that 'thank you for renewing the Laughter Club Service'.
After that I have enquired the Official about that but they have not satisfied me and again given new number for deactivation. I have send SMS to BSNL on the new number but It was displayed that 'SMS sending was failed' but they have charged Rs.2/- for the same.

Earlier when I was enquiring about deactivating the Laughter Club Service the Service Centre official suggested me to press such and such I have innocently followed and after some time I have got SMS that Rs.50/- was charged for Mega Pack subscription.
when enquiring about the this Mega Pack they have not responded in a proper manner and yet not given satisfactory information about the same.
Sir, kindly do needful to return my unwilling deducted amount and conveyed my complaints to higher authority before BSNL again debit some amount from account for next month. I have also contacted custmer care spending hours but they are responding properly and giving me wrong number through which I am unable to deactivate the above mentioned service.
V.K.Devrani
Mob. No.[protected]
Kalagarh,
Pauri Garhwal,
Uttarakhand

BSNL — Deactivation of Laughter Club services

sir,
Namaste,
Kindly refer to my complaints dated 31.8.2010 & 1.9.2010 on the same subject.
In this continuation,
I was further suggested by Toll-free No. [protected] of BSNL service centre to SMS at 56300 as UNSUBJOKE and I have tried two times, Ist on 31.8.2010 at 11 P.M. and I have got message that "This service is not available at the moment, please try after some time". Again I tried on 2.9.2010 at 9:30 P.M. but I have got message that "This service is not available for your Operator" and Rs.2/- has been debited from account for the same at both attempts.
then I again asked the Service Official why this happened.
Then One Official named Sachin suggested to phone at 12630034 for deactivation and you will be charged 30 paise per minute. I asked why earlier person suggested 56300 for SMS and Rs.2/- has been debited from accounts then the Phone has been put down by the official.
sir, Please do as earlier as possible for deactivation of this Laughter Club service from my mobile
and also my account will be credited of the same account for what I have been wrongly charged.
Thanking you

V.K.DEVRANI,
KALAGARH,
PAURI GARHWAL,
UTTARAKHAND,
MOB. NO.[protected]

BSNL — deactivation of laughter club pack

pls do deactivate my laughter club package ....am being charged for this package which i didnt activate before.......my no is [protected]

BSNL — LAUGHTER CLUB CLOSE

Refer complaint number J[protected] dated 26 OCT. 10 Refer complaint number K[protected] dated 25 NOV. 10 My mobile number is [protected] BUT LAUGHTER CLUB SERIVCE NOT CLOSE AND 23 DEC.10 AGEN 20 Rs. BLANCE DIDECT