Bharat Sanchar Nigam [BSNL] Complaints & Reviews

MY LANDPHONE NO [protected] IS COMPLAINT. COMPLAINT REGISTRED THROUGH BSNL CUSTOMER CARE(198) Dated 17/08/10 OR92OR92...

I have been using BSNL broadband plan from almost 5 years now. But recently from a few moths i am facing alot of problems to get connected to the internet. Its like in in few minutes it gets disconnected by itself and even if i go to 192.168.1.1 and reset the modem its of no use. It take a few minutes for the internet to come back. I am using Windows 7 from almost 6 months now and i have also complained several times in the BSNL office(in...

My work is associated with web development and designing, thus it demands continuous flow of data. However, being in Bihar, there is only one option for broadband services i.e. BSNL. So, I subscribed to BSNL broadband services last month. Unfortunately, since 17th Aug, 2010, I am facing a problem, which involves my phone being dead for several working hours everyday. Thus, broadband is affected. To alleviate the problem I called up customer...

Hi,
My landline number[protected] was dead since August 2nd 2010. My father who is 65 yrs old, registered complaint with BSNL Rahuri office on August 5th 2010. After waiting for 3-4 days he followed several times with the BSNL staff. It was told by the BSNL staff that they dont have manpower to fix the issue. I personally met the Mandal Abhiyanta ( or whatever post he has -i am not sure) Mr Khedkar on 14th August and he assured to...

Dear CMD Kuldeep Goyal (= [protected]@bsnl.co.in)

www.bsnl.co.in =www.rajasthan.bsnl.co.in


Subject : please I want to shut down =Remove my Internet broad band connection at My telephone =[protected] =which charge is 900 Indian rupees per month ,, as I was not able to use it from past[protected] to till today[protected]=Past Three months =no used and I hope I will get paid back my 450 Indian...

Dear Sir,

Sub:Connection Shifting_Phone not working
Ph:[protected]

I have applied a broadband connection[protected] shifting on Jun 2010.But they are shifted and connected[protected]Not working) on sept 2nd 2010 but not working yet(They had taken 3 months for a connection shift). I had called several times to Palarivattom exchange .Everyday they are telling like today they will check the issue.br...

I applied for shifting of my landline telephone[protected]from Hatigarh Chariali Echange to Christian Basti Exchange in Guwahati on 10th August 2010. But to my utter surprise the shifting has not been carried out till date. Everytime the SDO of Christian Basti assure me that it will be done within a day or two.Initially, he told that there is problem in the underground wire and the restoration work of the cable is goingon. But to no avail....

dear sir / madam

i have an bsnl connection at home[protected]. my phone is dead from 31.08.2010. i have complaint at bsnl (sec-23 exchange) on 01.09.2010. but after three days i call again than they gave me no([protected]) to call that person. i chased him about 12 times every times they gave me assurance but the result was same. then i loadged my complanit online wide (HAR/C0/2010/5472) but no action has been taken. please...

I am Neelam Sharma. I am a Software Developer.
I am an user of BSNL pre-paid broadband, but it is too costly for me. So I have been applied to disconnect broadband pre-paid connection on 29-July-2010, together I have applied for new post-paid plan i.e. HOME 250. When I called them many time n month of August about new post paid plan activation they said that there is some problem in server at Chandigarh we will soon connect your post...

The telephone No. 2325476 goes dead quite frequently and remains so for about 7-10 days before the complaint is attended. Last time the complaint was lodged on 25 Aug (phone went dead on 22 Aug) became alright on 29 Aug. Again on 4 Sep went dead (complaint No. 35404) and still not working.

I have bill plan of Rs.475 p.m.. The out of service phone renders the plan uneconomical....

Newly launched schemes by BSNL - advertised in their website BB Home Combo ULF 900 * BB Home Combo ULF 1000 * all are not available as per GM Bsnl office Trichy - Reason the newly supplied HCL PC's which the employees are not accustomed to, unable to feed and second reason -Some wrong instruction by the employees at the customer service centre blatantly arguing that these schemes are not for Trichy. BSNL please show your website to...

R/Sir/Madam,
With due respect I humbly want to submit my complaint regarding "FEVER service of BSNL and it's wap alliance handygo." I got a message from BSNL on my BSNL mobile number [protected] on dated 2nd August 2010, "Thank-you for your subscription of FEVER sevices and now you will get charged Rs. 8 per week for this service" till now as today is 7th September 2010 I am almost...

dear sirs,
i am a consumer of bsnl prepaid mobile phones since it's innaguration. i always used to recharge my account with Rs 5500/- value. when i recharged my a/c it was commited me that my call charges would be 10paise/minute. to any bsnl no in haryana. but now bsnl has withdrawal the facility. it was intimated me by a sms that a new plan has launched in which you can make local bsnl calls with 10paise/minute.in...

I am using BSNL/WILL phone for upto 2-3 years but now i don't want that service because of financial situations so i returned back before 3 month but still i did'nt get the deposit amount of rs1000 so solve this problem as soon as possible..

ph/no;[protected]
Return date;[protected]

my name; sankar
cell/no;[protected]...

i have bsnl excel prepaid (m.p. circle)with mobile no-[protected].i recharge my phone of Rs 20(sms balance) on 21/08/2010 at 6.45 pm,but i didn't get.I tried to contact the customer care,but its imposible from my cell.i am facing this problem from last four months....

Hi Sir,

I would like to cancel my BSNL Landline connecion from today(7th September 2010).My number is[protected]. So please object my last bill with my INITIAL deposit money. My consumber is 40977242.


Thanks,

With Best Regards,


Diwakar T
Mobile no. [protected]
07/O9/2010...

I am a customer of BSNL, Indiranagar, Bangalore.

This mail is to bring to your notice the shoddy customer support facilities provided by BSNL.

Mobile: I opted for 3G services. Yesterday, all of a sudden my outgoing calls, including those to the customer helpdesk, were barred. I checked if I have any intimation pertaining to bill payments. I have not received any bill nor sms intimating of the same. I called...

my name is singal hitesh, just one weak ago, i purchsed bsnl evdo card, the lady who sit at bsnl office told me evdo card have a speed of 2 MBPS with a plan750, but a when i oparet from home it show just 21 kbps to 156 kbps, when i compleint to head officer, this is wireless connection, bsnl will provide only this type of speed. and bsnl will not refund me....

MY TEL NO IS 2282717. I HAVE APPLIED FOR CHANGE OF NAME IN THE TELEPHONE DIRECTORY AND SUBMITTED REQUIRED DOCUMENTS ON 28/07/2010. NAME IS NOT CHANGED.
THE INTERNET CONNECTION WAS ALSO NOT WORKING AND THEREFORE REQUESTED FOR SURRENDER OF BROADBAND CONNECTION FOR LAST 2 MONTHS WHICH IS YET TO BE DONE.

ALTOUGH THE PHONE IS NOT IN SERVICE , THE BILL FOR THE MONTH OF AUGUST IS Rs 2612/-
WHAT SHOULD I DO?...

My Telephone No.2200012 frequently does not work, among other phones in the area. We need to follow-up half a dozen times before the telephone line is rectified, which again after a period of time stops working. Currently, my landline is not working for the last 4 days. In the month of August 10, the landline 2200012 was not working for 25 days. Despite the landline not working, full rental is charged by BSNL - is this right? On all Fridays...