[Resolved]  BSNL Landline — phone no[protected]

Plzzz provide duplicate bill for august, september

E-mail ID : [protected]@yahoo.com
Phone :[protected], [protected] Sudarsan Pradhan.
A/132, Shantikunj Society
Jakatnaka, Palanpur Patia
Surat (Gujarat) – 395009


Ref. Ex- Sigs/08 08 March, 2010

To
The Chief Accounts Offier (Comp),
C/o PGMTD,
Door Sanchar Bhavan, Ghod Dod Road
Surat-395 001

The Commercial Officer,
C/o PGMTD,
Door Sanchar Bhavan, Ghod Dod Road
Surat-395 001

Sir,

Sub : HARRASHMENT TO CUSTOMER BY WRONG BILLNG
TELEPHONE NO 2761303

Please refer to last month request letter No. . Ex- Sigs/08 dated 08 March, 2010 one the above subject (Copy attached) and the revised bill have been issued from your office.

It is seen in internet duplicate bill (Copy attached) for the month period of 2/1/2010 to 2/28/2010 that broadband amount Rs 750/- have been debited again instead of Rs. 600/-, whereas a sum of 20% DISCOUNT FOR GOVT. EMPLOYEE/RETIRED DEFENCE EMPLOYEE has been sanctioned and renewed by your office in the next month bill.

This is a regular harassment to customer that every bill customer will request for concession and come in Telephone Bhavan to meet with concerned officers for getting benefit such types of concession.

Do needful and credit Rs.150 with tax and issue me fresh telephone revised bill with an intimation to customers before payment date at the earliest.


Encls : As above Yours faithfully



(Sudarsan Pradhan

To
The Chief Accounts Offier (Comp),
C/o PGMTD,
Door Sanchar Bhavan, Ghod Dod Road
Surat-395 001

The Commercial Officer,
C/o PGMTD,
Door Sanchar Bhavan, Ghod Dod Road
Surat-395 001

Sir,

My BSNL Surat landline No[protected] has no Proper Ringtone since last few days. I have registered complaint at no 3599.But no one has turned up or rectified fault till date.Pl.look the matter as early as Possible.

Dhanji Bhana Mob No [protected]

Dear sir,
I have landline phone no [protected] fom last 11 years in valsad telecom district. I am also a user of Broad band, from last one month my phone has a problem. Phone is working, out going call can be done, broadband is also working. But incoming ring is not coming, Therfore We can not recieve any type of incoming calls. In last one month I have made a number of complain through automatic complain number 198, personaly I complain many time to navsari telecom department but till today no action is taken place.
Plese do needfull at your earliest or advice me what I do.
Thanks
Uma BrijBihari Chaubey
Phone No[protected]
Mobile :[protected]