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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 663

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S
Stalin Jeba Singh P
from Mumbai, Maharashtra
Jan 7, 2010
Resolved
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Resolved

Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of dated 24/12/2009. Please send that details to my mail id. It is a very great help for me.
Thank You
Aug 14, 2020
Complaint marked as Resolved 
Mar 27, 2015
praveen reddy 1967's response
Dear Sir, My name is N.Praveen Kumar Reddy and I have Bsnl prepaid simcard with the number [protected] . I want my call list from 26/03/2015 to 27/03/2015. Please send the call list to my mail id npraveen.[protected]@yahoo.com. Thanq very much.

BSNL — need call details

my cell no is [protected]. kindly send me my all incoming & outgoing details.. I need this very badly ..Thanks
Dear sir,
pls.see the talephone incomeing call detail.
i want to know on[protected] of my [protected] sim card no so send the details incomming calls and outgoingcalls only
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of dated 26/01/2010. Please send that details to my mail id. It is a very great help for me.
Thank You
Dear Sir,
I have a BSNL sim card the number is [protected]. Now i want to my call list of march 2010, Please send that details to my mail id [protected]@gmail.com. It is a very great help for me.
Dear Sir,
I have a BSNL sim card, the number is [protected]. Now Iwant to see my call list from 1/1/2010. Please send me details to my e-mail id chatterji.[protected]@gmail.com. It is a very great help to me
I want the call details
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of october and september . Please send that details to my mail id. It is a very great help for me.
Thank You

BSNL — when miss call my Account less then

Sir, All Service my Phone No. [protected]. Deactive...Please sir My A/c Always Nil Without Talk. All Service Deactivted.
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of october and september . Please send that details to my mail id. It is a very great help for me.
Thank You
I want the call details
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my incoming and outgoing call list of 1 january 2011 . Please send that details to my mail id at [protected]@gmail.com. It is a very great help for me.
Thank You
Respected sir,
I have BSNL prepaid sim card.my number is [protected]. Please send me the details of my number of 10.02.2011 till today that is 12.02.2011. Please help me and send it to my email ID.I will be very thankfull to you.
Thank You
sir,
i have prepaid sim card of number [protected] i need call details of 8th march 2011, plz send me details on my email id sizzling.[protected]@gmail.com, its very urgnt, i'll b very thankful to u
sir,
i have prepaid sim card of number [protected]. i need call details of 27th October 2011, plz send me details on my email id raghavendra.[protected]@gmail.com, its very urgnt, i'll b very thankful to u
I want the call details
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to incoming, outgoing and miscall list from 1st September' 11 to 31st October' 11. Please send that details to my mail id. It is a very great help for me.
Thank You
Rekha
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to incoming, outgoing and miscall list from 1st November' 11 to 10th November 11. Please send that details to my mail id - singhaashim.[protected]@gmail.com. It is a very great help for me. Thanking you.
Dear, Sir/Madam
This has to inform u that my mobile bill for the month of nov-dec'11 is 1893/- for number-[protected] which is more than my expectation.I believe my uses are less than what I have charged for. the case is same with my another number-[protected] which has outstanding bill amount of 713.
I need all out going details of (billing cycle of nov-dec this year) my both numbers on my e-mail ID i.e.[protected]@gmail.com so that I can be sure of actual uses.
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of dated 15/12/2011. Please send that details to my mail id. [protected]@yahoo.co.in It is a very great help for me.
Thank You
Dear sir,
I have BSNL sim card number is [protected]. Now I want my call list details from dated 10/12/2011 to 5/01/2012. Please send the details to my mail Id priyarul.[protected]@gmail.com. It I'll be great help for me.
Thank you.

BSNL — i want full details

Hi sir am getting miss calls and messages from this number [protected] if i call or message to this number no response this mobile no bsnl gsm sim from andhra pradesh chittoor.. I want
This number full details i.e., address please send the details to my mail id [protected]@gmail.com replay as soon as possible am waiting for ur replay
Thank U
I have BSNL postpaid sim card the number is [protected]. Now I want to my call list from September 2011 to February 2012. Please send that details to my mail id. It is a very great help for me.
I have BSNL prepaid sim card having no [protected] and i want to call details from 20th March'12 to 30th March 2012 to my email id pintu.das.[protected]@gmail.com.
i hav bsnl prepaid sim card having no [protected] and i want the call details of my mobile dated 23rd may 2012
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of dated 31.05.2012. Please send that details to my mail id. [protected]@gmail.com It is a very great help for me.
Thank You
Dear sir,
I have BSNL SIM prepaid card the number is [protected]. Now I want my call list from 15th september2012 to 30th september2012 to my mail id [protected]@gmail.com.
please sir give me call details out going and incoming 1 month this num. [protected] [protected]@yahoo.com
Dear Sir,
I have a BSNL sim card the number is [protected]. Now i want to my call list month of SEPTEMBER & OCTOBER 2012 (incoming & outgoing), Please send that details to my mail id [protected]@gmail.com. It is a very great help for me.
sir
i need bsnl mobile details no. is [protected]its very helpful i[censored] want this details please send my email [protected]@yahoo.com
thanks
I have BSNL prepaid sim card having no [protected] and i want the call details from 2nd august to 30th october 2012 to my email id adhwaith.[protected]@gmail.com
please sir give me call details out going and incoming 2 month this num.[protected] adhwaith.[protected]@gmail.com
I want the call details
Dear Sir,
I have BSNL prepaid simcard the number is [protected]. Now I want to my call list of may 2012-october 2012. Please send that details to my mail id. It is a very great help for me.
Thank You
[protected] need call details from 01st Nov 2012 to 15th Nov 2012.
email id: [protected]@sify.com
I have BSNL sim card no. is [protected] and i want call details from 21st october 2012 to 20th November 2012 mail id: [protected]@yahoo.in
I have BSNL Prepaid sim card the number is [protected]. Now I want to my call list from september 2012 to January 10, 2013. Please send that details to my mail id. It is a very great help for me. [protected]@yahoo.com

I want the call details - Comment #1563509 - Image #0
Dear Sir/Madam;
I need a call list for a mobile number.The number is [protected].Please send me the call list to my email id as soon as possible.
I HAVE BSNL SIM PREPAID CARD THE NUMBER [protected].I WANT CALL LIST 14FEB 2013 TO MY MAIL ID [protected]@GMAIL.COM
i have mobile no. by number [protected] i need call details from last 2 month, my e mail ID is [protected]@gmail.com
Sir,
My BSNL prepaid card no. is [protected]. I request you to give me the incoming and outgoing call list from 1 st february 2013 onwards to my mail id csenan.[protected]@gmail.com OR [protected]@sify.com
Hello sir,
My BSNL mobile no. is [protected]. Please send me all incoming and outgoing call list from 1 jan 2013 to till now, pls send in my E-mail. [protected]@india.com.
thank you in advance.
Sir, pls sent my incoming and outgoing call list for my post paid number [protected] from 1st april 2013 to 5 th april 2013 to my email id [protected]@yahoo.co.in
Dear Sir,
I have BSNL prepaid simcard the number is [protected].Now I want to my call list of dated 25/04/2013. Please send that details to my mail id. It is a very great help for me.
Thank You
Dear Sir,

my bsnl prepaid mobile number is [protected]. i want the call details of date 20-06-13 please send me to my mail [protected]@gmail.com
Dear SIR

my BSNL prepaid mobile number is [protected], i want my call list on the date[protected] this will be great help to me.my email id is:
[protected]@gmail.com

Thank you.
[protected] please emergency incoming call history
Dear sir,
I have BSNL sim card number is [protected]. Now I want my call list details from dated 1/10/2013 to 5/51/2013. Please send the details to my mail Id [protected]@rediffmail.com. It I'll be great help for me.
Thank you.
Is it possible to get the call details of my bsnl prepaid sim
sir, i want my call details for service requirement. thank u sir.
sir, i want my call details for service requirement. thank u sir.
i have bsnl postpaid sim card number is [protected] i want my call list from stating when i am using this number
my phone number is [protected] please send the detail of incoming and outgoing calls details my email is [protected]@gmail.com
I WANT MY CALL DETAILS OF MY LANDLINE TELEPHONE NO[protected] OF PUNJAB CIRCLE FOR THE MONTH OF MARCH 2015 AS THE BILL HAS NOT BEEN RECEIVED BUT THE AMOUNT OF RS 1201.00 HAS ALREADY BEEN PAID ON 26 APRIL 2015. MY EMAIL IN IS [protected]@ymail.com THANKS FOR YOUR RESPONSE IF DONE IN TIME.
Dear Sir,
I have BSNL prepaid sim card the number is [protected], I want call details of out going calls, Incoming calls & SMS from 01/05/2010 to till date.I am in very big trouble, so I request you, please give help. Its help is very great help for me. Please send details on [protected]@gmail.com.
Thank You
prdev
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    P
    pvgajera
    from Mumbai, Maharashtra
    Jan 6, 2010
    Resolved
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    It is very bad experience that if i talk with the customer care of bsnl evdo so they says sir have u check your bil?, have u fill up true username? have u connect your device perfect? i became boring by them nonsense talking , And at last when i asked my friend who is service in BSNL Technical fluid so he said me that rigt now THere is a General problem with the all customers product so the server does not connect to internet , Oh my god Bsnl customers does not know this and they do the rubbish advice do this, do that etc. How rubbish this, Really last 4 days EV-do is not connecting to server and i had been break all my important work of internet. When this problem solved i dont know but I know that The bill would come at that time, So who will pay the amount that he does not use.
    Aug 13, 2020
    Complaint marked as Resolved 

    BSNL — Server Problem

    Server problem
    Subject : I can not able to send mail through outlook express.

    Dear Sir,

    I have been using sancharnet internet (Dial up connection) since last 8 years because of my email is configure on sancharnet but last one week i am facing problems of sending mail with attachment. 2, 3 times i called our area SDO & he assured me to rectify the same but till today not yet resolve.

    My user ID is nationalhandicraft.
    So I request you to please do ur best to rectify the same .


    Pl do needful and take action.

    Regards,

    Rais Ahmed

    BSNL EVDO — bad response from customer care

    no body know the prepaid plan
    i recharge 830
    i have full docoment and i want to clame on bsnl custmercare

    evdo no. [protected]
    my conac no [protected]

    Server not Connecting last 4 Days - Comment #1858134 - Image #0
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      D
      Dinesh Kumar Kannojia
      from Aligarh, Uttar Pradesh
      Jan 6, 2010
      Resolved
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      Resolved

      I am failed to open the my portal to check the usage of internet since last 4 days. The broad band is provided on my telephone No. 2515943.
      Aug 14, 2020
      Complaint marked as Resolved 
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        M
        Mritunjay Kumar
        from Chandigarh, Chandigarh
        Jan 6, 2010
        Resolved
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        Resolved

        Rs.5 are getting deducted from my prepaid account from the[protected],For the first 5 days some messages came to my phone about "Thank you for subscribing to subscription services" but no money was deducted.I haven't subscribed any of the services regarding this number.But after some time Rupees 5 started getting deducted from my prepaid account and i get a message "You will be charged Rs.5 for download",inspite i haven't downloaded anything....
        Kindly help me in this regard.How to deactivate or unsubscribe to this service.
        My mobile no is.[protected].
        Aug 14, 2020
        Complaint marked as Resolved 
        sir


        my name is gomit yadav([protected]) prepaid customer.receiving a message from[protected]you will be charge rs. 5 for download). last few days. plaease deactivate this. i m not using gprs now but daily msgs are coming & 5 rs. is being deduct from my account. waiting a positive response from ur side;

        BSNL — unnecessary deduction of 5 Rs from 570091005

        everyday in evening a message from[protected] come to my phone saying "Rs 5 has been deducted for download" but i don't download anything to my phone. Tell me how can i deactivate this service.
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          S
          SK RAJA
          Jan 6, 2010
          Resolved
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          Resolved

          Dear SIr,

          My mobile number is [protected] Account Number is :[protected]

          I am using this BSNL connection for the past 8 to 10 months i hope BSNL is giving a good network and Private company i am not considered but three months ago there is a bill description and i went to Mandaveli CHENNAI and i cleared with AO guidance they told instead of accounting some other bill we added in your bill they told and they have apology any way thanks but this month also they send more than thousand my plan is Rs.225 and with tax it will come Rs.250 only but i came Rs.2036 right now i am in OMAN Muscat and my wife is using a net connection and she dont know whom to speak i called from OMAN today 06.01.10 at 12.00 clock his name is Mr.Anandan his mobile number is [protected] and i spoke to GR complex Chennai that number is [protected] no response so only i went in BSNL website and i have taken you id from the Directory pls do the needful sir I hope u will do it i am expecting your reply as earliest and send any reply to my mail ID sir.

          if you want to contact in India TAMIL NADU Mrs.Kanimozhe Raja contact number is [protected]

          Thanks & Regards
          RAJA.S.K.
          [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear SIr,

          My mobile number is [protected] Account Number is :[protected] DATACARD

          I am using this BSNL connection for the past 8 to 10 months i hope BSNL is giving a good network and Private company i am not considered but three months ago there is a bill description and i went to Mandaveli CHENNAI and i cleared with AO guidance they told instead of accounting some other bill we added in your bill they told and they have apology any way thanks but this month also they send more than thousand my plan is Rs.225 and with tax it will come Rs.250 only but i came Rs.2036 right now i am in OMAN Muscat and my wife is using a net connection and she dont know whom to speak i called from OMAN today 06.01.10 at 12.00 clock his name is Mr.Anandan his mobile number is [protected] and i spoke to GR complex Chennai that number is [protected] no response so only i went in BSNL website and i have taken you id from the Directory pls do the needful sir I hope u will do it i am expecting your reply as earliest and send any reply to my mail ID sir.

          if you want to contact in India Mrs.Kanimozhe RAJA contact number is [protected]

          Thanks & Regards
          RAJA.S.K.
          [protected]
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            P
            Puja Sinha
            from Bengaluru, Karnataka
            Jan 6, 2010
            Resolved
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            Resolved

            Sir,

            My mother has lost mobile phone having BSNL pre-paid SIM (bearing the no. [protected] issued in January 09) in Ranchi 3 weeks back. She has given written application in BSNL office to Block the SIM but it seems that the no. has not been blocked for any reason.On behalf of her I request you to please block the number.

            Thanks & Regards,

            Puja Sinha
            Bangalore
            Aug 14, 2020
            Complaint marked as Resolved 

            BSNL — loss of phone

            I have lost my phone but i am unable to barr the sim..Also if possible i want to find it through my IMEI no.
            My grandmother had lost her mobile phone (NOKIA brand) having a prepaid BSNL SIM no.([protected]) in Lucknow 4 Days ago .
            On behalf of her side I would like to request you to please deactivate the SIM in order to make sure that no one able to misuse the SIM (no. [protected]).

            Thanking you,
            Tushar pal
            Lucknow.

            Loss of phone bearing bsnl prepaid SIM - Comment #1931354 - Image #0
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              N
              nidhibahal
              from Bengaluru, Karnataka
              Jan 6, 2010
              Resolved
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              Resolved

              dear sir
              I Nidhi Bahal have been using broadband service since many days and from last few months my usage charges have been highly rated or what which has resulted in uneven billing amounts for a consecutive two months ,i.e. for the month of October and November.
              Nevertheless in order to escape the unwanted formalities and delays i ended up paying both the bills and accordingly shifted the plan, but the excess billing amounts are not going to be refunded to me.
              hence forth I request You to kindly order for the balance or the incorrect refunds in my case.
              My broadband BSNL service is from the particular area,
              Uttarpara Exchange,
              Hoogly(district)
              in West Bengal.
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                AFROZ KHAN K
                from Mumbai, Maharashtra
                Jan 5, 2010
                Resolved
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                Resolved

                Dear sir, first i would ask sorry for entering a wrong company name in my earlier complaint posted here,

                i have entered JARDEN CONSUMER SOLUTIONS OF INDIA under company name which should be BSNL. Kindly oblige.

                my complaint is i request BSNL to kindly provide my full adress on my billing,though i have given them my complete full adress proof.

                iam always finding difficult in getting my bills from my neighbour instead.

                my fulll adress is
                AFROZ KHAN K
                NO 41 1ST FLOOR TAHERAS MANZIL
                6TH D MAIM ROAD,APPANA BLOCK,
                HMT LAYOUT.RT NAGAR BLORE-32
                NEXT TO MEZAN DENTAL CLINIC- MOB-[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                From,
                T.Moideen Haji
                Thayyil (H ) vengaloor (Po)
                Thekkan Kutoor, Pin-676102
                Malappuram

                To,
                General Manager
                Bharat Sanchar Nigam Ltd
                Malppuram

                Respected Sir,
                Sub:-Faulty Telephone –non Complaints. BSNL staff- early action registered for.
                Ruff :- My Telephone No:[protected] under Thekkan Kutoor exchange SSA Tirur. Faulty repair registered docket No Q961 on 21/1/2010.
                I would like to earning the following the complaint the officers conceded. Who where reactant to rectify / My faulty telephone till today even I have registered the complaint. Under Docket No:-Q961 on 21/1/2010 Since my daughters marriage is fixed on 30/01/2010.the Telephone inevitable and lines. I request your good self That to give necessary direction to the officers concerned to rectify repair the faulty Telephone at an early and oblige.


                Place : Thekkan Kutoor Yours Faith Fully
                Date : 28/1/10
                T. Moideen Haji
                from:-
                Harpreet Kaur
                851/7 St.No.-14
                Punjab Mata Nagar
                Pakhowal road.
                Ludhiana
                (PUNJAB)
                [protected]



                Sir,
                Its regarding phone no:-2563555, i am not able to receive the bills as in the billing address ST. NO:- 14 is not mentioned.
                Kindly edit my billing sddress with st. no:-14 so that i am able to receive my telephone bills regularly in future.

                Thanking You.
                No.TVR/Pers/2011/
                Date : 01 March 2012.
                To

                Accounts Officer TR-I
                O/o GM Telecom
                BSNL Bhavan,
                Kannur
                Kerala – 670 002

                Sub : CHANGE OF BILLING ADDRESS


                Sir,

                Kindly refer my letter dated 31 Dec 2011.

                Telephone number MTL/284269, Consumer No. 4543178 of my wife Jayasree P V, was transfer to my name for broadband concession during Nov 2011. But the name has been changed in the bill and remaining part of Billing Address mentioned in the Telephone bill is not found correct. It is therefore, requested that the Billing address may please be changed as under :-


                RAMESHAN T V
                NEAR: MUTHUVATU KAVU
                ERAMAM DESAM
                KANNUR, KERALA
                PIN : 670307


                Thanking you in anticipation,



                Yours faithfully,

                Sd/xxxx
                T V Rameshan
                Dear Sir,

                Re: My landline Number[protected] with Modem) - email: [protected]@gmail.com - correction in address.

                Pl note my correct address of the above equipment installed and would request you to correct the same
                in your records and sent the bills by email also.

                existing Billing address: Correction to be done as:

                PARAMESWARAN T.PARAMESWARAN
                flat No2, 2nd floor, P-3455, old no.45 FLAT NO.5, 2ND FLOOR
                Firm Ashirwad, Annanagar, Chennai -40 FIRM ASHIRWAD APARTMENT
                P-45, 17TH STREET, ANNANAGAR, CHENNAI 600040

                I request u to kindly incorporate the changes ( corrections ) and conmfirm.

                Tks & regards
                T Parameswaran
                mob: [protected]
                email: [protected]@gmail.com
                Dear Sir

                Ref: Telephone No.[protected] A/c No.[protected]

                This is to bring o your notice that my BSNL Bill as referred above generated has incorrect Address. Because of which I am unable to get my telephone bills on time.

                My correct address is as follows-

                Siddhi Kothari Choudhary
                3B, Ram Mohan Mullick Garden Lane
                Flat No.4WB, 4th Floor
                Kolkata-700010
                West Bengal

                Request you to correct the address as soon as possible and revert.

                Thank you

                Siddhi Kothari Choudhary
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                  A
                  ASOKE KUMAR BERA
                  from Pune, Maharashtra
                  Jan 5, 2010
                  Resolved
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                  Resolved

                  I have surrendered my landline telephone no[protected] on[protected].The telephone bill dtd[protected] for rs189.00 upto the pd.[protected] has been paid by me on[protected] at tamluk hpo vide receipt no 1182.I have claimed for refund of security deposit amount but the same is not yet refunded as yet by A.O.(TR) O/OTHE GMT/KGP,BSNL.KINDLY take action for refund of s/d money .
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Respected Sir
                  I would like to inform you that last week I have registered my name in Durgachak, Haldia exchange to get the Broadband connection in scheme of Rs 299 combo ( Ph. no.[protected] & received the Modem on 16.02.10 but due to some error it could not be connected & engineers of BSNL, Durgachak exch. also failed to connect it. As per their advice I also format my PC but failed to connect. And it is lying in unused condition.But it is well access with BSNL 3G prepaid modem though the speed is less. I asked them to switch over 3G broad band connection but they said that we have already sent the registration to Kharagpur & bill will come along with the charges of Modem & Rs 299 on the next month and it will be loss to you. As it is not yet functioning at all may I request you to please arrange to surrender the existing modem & allow to switch over to 3G prepaid connection.
                  Looking forward to hearing from you soon.


                  Thanks & Regards

                  (Amit Basu)
                  Asst.Manager-Engineering
                  TATA Chemicals Ltd.
                  Ph.[protected] Ext-301
                  Mob.-[protected]
                  Fax[protected]
                  Res Phone:[protected]
                  Res. Address: Priyambada Housing, PH-5, Haldia-721602
                  Respected Sir...
                  I would like to inform you that BSNL PORTAL is not work from seven days to till now..For this reason I'm unable to check my usages of Broadband...Please solve this problem as soon as possible.


                  Thanks & Regards
                  (Mrinal Dey)
                  Bahargram.9 no ward, Panskura, Purba Midnapore.Pin-721152
                  WEST BENGAL
                  Phone----[protected]
                  Residence no[protected]
                  Dear Sir,
                  I am a consumer under Jasora Exchange and my land line no is 240789 having STD code 03228. I have lodge a complain on 18.06.10 ( Complain Sl. No. is 39) regarding hugh noise appear during talking. As a result, I have not talked with my phone. The matter was informed several times but they didn't solve the problem. Most of the time when we call over phone to register my complain, they didn't response.
                  Now you are requested to please look into the matter so that the problem would be immediately.

                  Thanking you.
                  Yours faithfully
                  Gour Hari Manna
                  Vill - Chakboalia
                  P.O.- Sahapur
                  Dist. - Paschim Medinipur
                  PIN 721641
                  Phone:[protected]R), [protected]
                  Dear Sir,

                  On 23.06.2010 at 2.00 PM I have been received a message from BSNL (56700). My phone was on auto lock. I opened the lock and saw the message by only one click and then it was displayed “Dear Subscriber you have been charged Rs.25/- for your BSNL tunes. Enjoy the service for the next 24 days. Ur. Next bill date is 17.07.2010. More over the message date was showing on 23.06.10 and time showing at 08:20:56 AM. The amount was deducted from my balance.

                  After few minutes again I have received another message and opened by one click, it was also same and charged Rs.12/- and bill date on 23.07.10 and time was showing 08:22:20 AM.

                  Before that day i.e. 22.06.10 I was received a message from my brother at 12 midnight but the time was showing 6:20:29 PM. On 21 & 22 June 2010 BSNL line was not working properly

                  I request you kindly take necessary action and refund the above amount.

                  Again I requested to you kindly deactivate the messages regarding tunes/songs.

                  Thanking you,

                  Yours faithfully,
                  Arun Kumar Das
                  Mobile No.[protected]
                  Estate Office
                  IIT Kharagpur
                  Sir,
                  I have created a Portal ID. But after log in I cnat see anything about my account. Sir can u please tell me my BB usage of June-2010 & also is my plan has been changed to 500- rural unlimited. My - Tel. No.-0.[protected] under panskura.
                  A.K.Samanta
                  Bhogpur.
                  Respected Sir,
                  I am a customer under Malancha exchange and my telephone no is[protected] along with Broadband connection i have opted a plan BBG COMBO ULD 1350 in which the stated speed is 4Mbps upto 20GB, 512Kbps beyond 20GB but the speed which i receive is upto 1.5Mbps I have complaint at the Malancha exchange and at the CSC, Bogda KGP but they havn't taken any step Sir if I dont get the speed as stated by the BSNL then what is the use of paying Rs-1350/- p.m. therefore i deeply request you to look into the matter and take some necessary action as soon as possible.


                  Thanking You
                  Yours faithfully
                  Sanjay Mukherjee
                  Malancha
                  I am a customer under Machinan exchange and my telephone no is[protected]. & I pay my all dues as on 10.10.2011 but sitt my phone is out of service.Therefore I hearbly request U to Plz reconnect my phone service as soon as possible.


                  Thaning You
                  Your faithfully
                  Pahallad Gure
                  Machinan.
                  I am a Braod Band consumer of Kharagpur.Being a semi govt employee I a enjoying 20% rebate on my bills as per provision of the BSNL scheme.But suddenly the benefit was withdrawn.I have sent repeated mail in different places but no avail.I personnally met with AO (cash) several times but my problem is not solved, I wrote a letter with all the documents (copy is with me) and submitted personally at Bogda office but the problem still continuing.No body bother to give any reply of my letter/mail.
                  Mr. Hasan Inda, Kharagpur PH no-226391.
                  Sub :: Non receipt of refundable security deposit money.
                  Dear Sir,
                  With due respect I the undersigned want to draw your kind attention to the fact that I was a consumer under your kind control vide telephone no.247582 under Lakshya telephone exchange. Due to lacuna of good service I was compelled to surrender the above no. telephone (with receiver set) on 02.02.2010. & paid all the bills in due time. Since February, 2010 I met Durgachak Telephone Exchange office several times to pursue my surrender case so that I can receive my refundable security deposit earlier but never able to meet the dealing assistant. I was given two telephone nos . i.e. 272609 (Mondal Babu) & 274099 (Bhowmik Babu) to make my enquiry. But unfortunately whenever I tried those numbers, received only ringing tone instead of any response.

                  Therefore, I request your goodself to look into this matter and take necessary steps to return my refundable security deposit money at your earliest and bound me to be obliged.

                  Thanking you,

                  Yours faithfully,
                  Asim Kumar Nayak
                  Vill. & P.O. Lakshya
                  P.S. Mahishadal,
                  Dist. Purba Medinipur
                  Mob : [protected]
                  put all these comment on pgportal.gov.in
                  BSNL is poor company. My father also returned the Landphone in 2014.

                  Still now we did not got refund back from BSNL. Our Phone number was [protected]
                  BSNL company is choor company like Airtel.

                  Their employee are so lazy. They do not want to solve the smallest problem like.Out of order. Why do not go complete Voip system on FTTH. They spoiled the company because of their work culture and intention to not work.
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                    R
                    Raju
                    from Vuyyuru, Andhra Pradesh
                    Jan 5, 2010
                    Resolved
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                    Resolved

                    SMS not going, service center error

                    hi,
                    I am using BSNL vennela plus plan,
                    When i message my friends 2 sms's are going. i.e. original+duplicate message.

                    I was requested customer care for solution. They said, messages->settings->sending options-> service center '[protected]'.
                    Remove this service center. clear it. Now restart. put the same number.

                    I did the same. But i was unable to put "+"...
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                    N Lakshminarayanan
                    from Thiruvananthapuram, Kerala
                    Jan 4, 2010
                    Resolved
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                    Resolved

                    Broad band not working for the past two months. Please attend immediately.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    BROADBAND NOT WORKINK EVENING AFTER 6.00PM PAST ONE WEEK, PLEASE ATTEND ACTION IMMEDIATELY
                    I am residing at Thiruvellai voyal, near by Minjur comes under Velur Telephone Exchange, since August 2008 we are using the Broadband service from this telephone no 27980940, from the past 10 days[protected] to[protected], the Broad Band service not available in our exchange, i complaint this to our Velur Exchange, But there is no good reply from exchange, Due to the Broadband unavailability i cant do any on line payment, Email Checking, cant Browse the helpful needs to my career.This will make a lack of my work, career.Even i cant attend any interview(cant email check), This is very much frustrated to me, we are paying every month bill without available of Broad Band service.

                    so i am asking you to, i[censored] provide the service to the full month(30 days), then we will pay the full monthly amount, other wise how many days the service provided we will divide that day and pay that much day only.so please consider the bill generation of april will be the no of days service availability only...

                    other wise provide the undisrupted service to the full month, please reply to the good result
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                      M
                      MRS JAYA KUMAR
                      from Bengaluru, Karnataka
                      Jan 4, 2010
                      Resolved
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                      Resolved

                      Sir,
                      Our Internet connectivity for the BSNL broadband service provided on Landline No 27901811 has not been working properly for the past several months and we have complained regarding the same to your customer care executives repeatedly. They have come and said that the modem provided is an outdated one .We have not been connected to the internet regularly for the month of November 2009 inspite of the same we got a
                      bill for Rs 8550 for not using the internet. It is possible that some virus must have entered because the
                      modem is kept on regularly . I request u to kindly look into the matter and reduce the bill amount as we have
                      never defailted on the payment of the bill so far from the time of the connection of the telephone till the bill of
                      October 2009.Pls give us an itemised bill for the month of No 2009 for the Broadband services Utilised.

                      Regards

                      Mrs Jeya kumar
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      BSNL Broadband — no bill

                      i was take a bsnl brondband wi-fi connection in july 2008 so many reminders of bsnl local office but till date iam not receiving a bill
                      i says i will not afford heaving bill but his not responce me
                      please solve my problem either i will disconnect my bsnl brondband connection

                      BSNL BROADBAND SERVICE — excess billing

                      Sir,
                      i'm using 500-home plan, which has a free usage of 2.5GB.my total usage for the month of Oct. was 2.25 GB(<2.50GB) as per their listings.yet i was charged for extra 714 mb usage.now how can that be possible.now i have to pay them Rs.571 extra.please help me to find a way out and suggest me my next course of action.

                      BSNL — EXCESS BROADBAND BILLING

                      WRONG BILLING OF BRAODBAND USAGE
                      My consumer #[protected]
                      Portal ID: mur[protected]

                      I have applied for plan change from 500C to Home UL750+. Someone from BSNL called and said it is change with effect from 1st, July. Portal site was not working properly on 1st and 3rd. We started using the net maximum. Now, when the portal site started working, it is showing all the usage as chargeble and my order shows
                      Order Type: Plan Change
                      Plan Name: Home UL 750 Plus
                      Order Status: Open

                      We dont understand and we request you to change my plan wef 01-07-09 and not to charge for any usage.
                      My Cell #: [protected]
                      Please respond, i am writing this with lot of hope.

                      Mursitha

                      BSNL Broadband Services — Excess Billing

                      sir
                      i use the telephone no 24761621, the bill dated 10/08/09 contains the broadband usage as 3000 MB but when i checked in the bsnl portal website it shows only 1400MB i have enclosed the excel file that show the details of the usages. pls look into this and take necessary actions.

                      BSNL Broadband Services — interupted services

                      my broadbad connected with my fixed land line no is 24336621.
                      its comes under Bruipur Telephone Exchange.

                      i am facing interupted secvices and harrashed by th elocal authorites.
                      sir
                      my i have landline net 125 per month plan, tere is high charges of billing in instllllation and other shages of servicetax 221 and no spsfication detail of my installlation charges, my tollal bill for 7 aprl to 21 is rs 2688 will u help me out
                      Myself,Shuvajit Bharati,a BSNL customer.I have got an excessive bill for Apr+may period against tel no.[protected]Rs 5314/-).I registered broadband order on 31-3-10 at Panihati tel exchange.I got the bb service activated on 13-4-10 & through BSNL site I came to know that:(Following is the statement from the BSNL site)

                      Extension of Promotional scheme allowing “15 days Unlimited Free Download” to the New customers Registering their Broadband connection upto 15.04.2010.

                      • All the customers registering their new Broadband connection till 15th April 2010 under any BSNL Broadband Plan o[censored]p to 2Mbps speed (limited/unlimited) shall be provided unlimited free download at 2Mbps for first fifteen (15) days , irrespective of the speed of the plan applied for.

                      • The customers applying for Limited Plans shall not be charged for their download for first fifteen (15) days of activation of their Broadband connection and those applying for Unlimited Plans with download speed less than 2 Mbps shall get the benefit of increased download speed upto 2 Mbps.

                      Now the matter is bsnl has charged my download usage for 25-4-10 though my 15 days offer should end on 26-4-10.This is ridiculous.
                      When I contacted AOTR/Panihati I was suggested to pay the huge bill.What to do with BSNL???I need the broadband service..

                      BSNL Broadband Services — Slow and error message 64

                      Sir,
                      I have broadband connection at my residence 72,Rd 8, Banjara,Hills, Hyderabad-500034.to my LL 23351914. The opening of the sites is very slow and usually ending with error-64 message. Please arrange to rectify the same immediately
                      KameshwarDR
                      i try to fill registration form for online landline billing but it shows error in password .i call on many customer care numbers but noone give me good response. noone has any answer and everyone give me some other numbers to call.so what should i do?

                      BSNL Broadband Services — NO BILL STATEMENTS

                      RESPECTED SIR I AM KSCHITIJ GUPTA FROM LUCKNOW GOMTINAGAR I AM FACING SEVEAR PROBLEMS ABOUT BILLING.I GOT LAST BILL IN SEPTEMBER AND AFTER THAT BSNL COMPANY DIDNT ALLOWED ME TO CLEAR MY NEXT BILLS BECAUSE THEY SAID THAT YOUR FURTHER BILL IS NOT GENERATED THATS WHY I AM SO FRUSTRATED AND HAVING LOSS BY GOING SO MANY TIMES TO BSNL OFFICERS FOR THE COMPLAINT SO PLEASE HELP ME IMMEDIATELY OTHERWISE I AM SERIOUSLY GOING TO CONSUMER FORUM COURT TO TELL ALL THIS MATTER IN A SERIOUS MANNER. MY MOBILE NUMBER IS [protected].
                      Sub. – for bill of Feb.2011 & March 1, 2011 and adjustment of extra amount paid on 01.03.2011.
                      Sir,
                      With due respact, i want to say that i have Land Line Phone no.[protected] with Broad Band Home 500 Plan, in which free download/upload is 2.5 GB. I regularly received bill and made payment upto January 2011.
                      In February 2011 i did not got bill. I got hand made bill from Deoghar Exchange Office with arrear dues of Rs. 2682.00 only(Rupees Two Thousand Six Hundrad Eighty Two only) on 01.03.2011. I have paid the demanded amount on 01.03.2011.
                      According to B. S. N. L. Portal on Intrenet, my used units (GB) is –
                      Nov.[protected].843 GB
                      Dec.[protected].89 GB
                      Jan.[protected].16 GB I have not used phone in these month for long period.
                      So, please varify the total uses and give me bill for which you have charged that amount. If i have deposited in excess, then i shall be thankful if you will adjust tha amount.
                      An early reply is solicited.
                      Your’s faithfull

                      Dr. Shilwant Kumar Sahu
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                        V
                        v. sree jyothi
                        from Mumbai, Maharashtra
                        Jan 4, 2010
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                        Respected sir,

                        I am V. Sree Jyothi, Research Scholar, University of Hyderabad lost my mobile nokia 1661 on 29/12/2009 around 11.00 o clock morning in the University of Hyderabad Campus. i had a prepaid cellone connection with number : [protected]. this connection actually taken by my brother in 2005 (as i remember) gave it to me with in 2 months - as he left Banglore. my brother and myself do not want to loose this connection, so i continued with this number, and thus continuously recharging. when i lost my mobile i came to know that the SIM card i not matching with name and adress as at the time of proof provided. i was completely shocked that all these day my number has been recorded wrongly on someone else name. now i strongly want to block my number as i need that number .
                        within these day i tried to reach all possible contact but failed to do so. i went to police station but i could not give complaint as the connection is not properly recorded. the cellone staff are reckless in their services to record properly the names of connection holders.i have sufficient proofs in proving my self that i accessed that number from past few (5) years.
                        i feel sorry v. sree jyothi that has happend to her (and her brother). cellone service staff should consider this as a request and block the number .
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                          A
                          Amer Aman
                          from Hyderabad, Telangana
                          Jan 3, 2010
                          Resolved
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                          Resolved

                          Sir,

                          I am using BSNL Broadband Internet Service. I used to check my usage of Internet access Twice or thrice in a week as I am using limited Broadband service i.e Home 500 plan 2.5 GB limit.

                          I am unable to check my usage of Internet since past couple of weeks. When I spoke to 1500 customer care of BSNL, they informed me they have changed the site as the old i.e www.dataone.in is under working and maintainance. So they asked me to login www.selfcare.sdc.bsnl.co.in and asked me to fill in the registration form on the website and I will be receiving a call from them (BSNL Customer Care).

                          I had just given another try and logged on dataone.in fortunately I was able to check my usage of Internet i.e on 1st Jan 2010. But now same thing has happened and I am unable to check my usage.

                          I tried to register userid and password, but I came across some difficulties to register my self. So tried to speak to BSNL Customer Care so that they may help me to register myself on www.selfcare.sdc.bsnl.co.in site, but they are not responding to any call whenever I am trying contact them. They are putting the call on music mode and no response at all, this is so embarassing and waste of time.

                          Further more, I came to know that the website www.selfcare.sdc.bsnl.co.in is such a headache that it does not update the usage details and most of the time it goes to search mode. www.dataone.in was the best site to know the usage details.

                          Therefore, I request you to take some necessary action against BSNL broadband Customer Care, so that we can check our usage on dataone.in website.

                          Thanking you

                          Regards,

                          Amer Aman
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          BSNL Broadband — customer care

                          Customer care is very very Poor in BSNL,
                          They don't have any technical knowledge,, doesn't know english.
                          They don't talk properly. i[censored] r on hold( thye have put) .. u will be on hold for long and phone will cut like that only.. it's very very poor.
                          i suggest BSNl officiers to try to imporve upon it.
                          bsnl does not provide me username & password still 11 days we paid the annual amount of Rs.4057.please take action & provide it as soon as possible

                          Student — No response from customer care

                          I sent a message for recharging my number with a card of Rs.30 but it has not been recherged till now.I sent the message one day back.I called customer care many times but nobody is receiving call even on a working day(Monday).I am fed up of your disgusting service .Please give a feedback or otherwise i have to change my number to some other mobile service.

                          BSNL Broadband — No broadband facility

                          there is no broadband in karavalur(kollam(dst), kerala) and we are forced to take dialup connection since there are no other Service providers here..We r requisting for broadband for the last 2 years and still no response, since dre is no service provider in karavalur all the users of dial up will surely use this, all r fedup with dial up.
                          Exchange-karavalur(near punalur)
                          district-kollam
                          state-kerala

                          home 500 — No Response

                          It is a shame that I have not received the broadband connection @ my house even after 1 months of our registration in BSNL. Went to the Telephone office again and again. No proper response

                          our Exchange is

                          PUNNAYURKULAM
                          THRISSUR
                          KERALA
                          JE PH:2542000
                          Pls note

                          BSNL — against customer care

                          i vinay choudhary using the mobile no [protected] wants to complaint that i have call up in customer care unit regarding some problem of 125/- plan . but the person who attanded my call has put up me on hold and disconnect the line with out giving me any kind of information. no matter i again call up and my problem was sort out. but on 12/11/08 at 11:41 pm i got miss call from this no [protected]. after giving me 4-5 miss call he call me up at 12:24am and said is it Mr. vinay and calling from mandi, then i said yes it is. then he said i m calling from customer care and which is the nearest police satation in your area, then i said who r u ? why u want to know all these thing? then he disconnected the line.

                          so my dear sir/madam i just want to know who is that person.
                          and which kind of services you people are providing. is this the way to disturb your customer at mid nigth and ask bull questions.

                          hope my complaint will be taken as a serious matter.
                          plz mail me back as soon as possible

                          Thanks

                          vinay choudhary
                          [protected]

                          Not response from customer care — Not responding of customer care-reg

                          Good morning sir,
                          I am subscriber of BSNL cellone.My cell number is [protected].
                          I have connectivity since 3 years.I call customer care number [protected] to change my plan from EXCEL GENERAL PLAN to EXCEL SARAL PLAN.But they are giving proper response to me.So, please verify this problem and give soletion for my problem.
                          Thanking you.
                          please give me information billing usage
                          sir [protected] no. mere mobile no.[protected] per call aur massage kar raha hai maine report bhi likha de hai per koi response nahi mila plese is no. ke khilap koi karyawahi ki jay ya phir iski sari detale de jay.thanku sir
                          Bill ditals -[protected].

                          Student — No Good deal with customer

                          Dear sir
                          i am cusmer of state bank of patiala. my account no.is [protected]. i depsit a chqe ofr clearince. my chqe is pending. i try this in chandigarh also they gave me suggestion to depsit in my account branch nabha .i try there also and my chqe is pending for 2 week.plz help us.
                          I have not received my bill amount for the month of may 2009.

                          BSNL/Broadband — to contact c/care it takes unlimited time

                          I have a b/band connection 500C plan. It has been a herculian task to contact any c/care executive to get any problem solved.Let it be any time it takes minimum one/two hrs that also if the caller is luckey to come in contact with any c/care exe.Its painfull really painfull.
                          I have not yet received the Broadband connection to my home even after 9 months of my registration.
                          I have not yet received the Broadband connection to my home even after 9 months of my registration.

                          Exchange: Punnayurkulam

                          BSNL — Broadband No Internet Access

                          In Ghatanji cilty Broadband 50 to 70 User But No Access form sat.3/10/2009 to 6/10/2009 totaly error on 678 so inform JTO but not responce.

                          bsnl broad band (Dataone) — poor services , no response of complaint

                          dataone services are deteriorating day by day no response to complaints very slow speed, unability to utilize facilities as chacking uses web mail cleaning etc.
                          i don't know what yo do?
                          help if you can?
                          dear sir:
                          sub: this is regarding the land land connection problem and discrepancy in broad brand access

                          i have filed a complaint on non working of land line (i.e) the message send by the sender can not be received by us properly.
                          they have visited the spot yesterday and said to us that there is a cable problem and they will rectify it today but till now it has not been rectified.so we are not satisfied with your service and we want to act as a irate customer where we can about your service.
                          day before yesterday there was a call from my company regarding the inter-view and it has lost for that what will you give compensation money

                          with regards
                          p.viswanathan
                          thachankattu valasu
                          arachalur(p.o)
                          Carmel Public School is a senior secondary school at Vazhakulam. We were provided with a broad band internet connection three years back. We are not getting the facility for our use as and when it is required for us. It may work for 10 to 15 day a year. This was the situation for past three years. We were paying the bill on a regular basis at a rate as per the scheme for unlimited use ( almost 1450 per month ). The local team could not get our problems rectified. Even if they repair it may work for a day or two.


                          As the school and the teachers has to use many formats downloaded form various sites we are in need of such a facility. Even the registration of the students for the board examination is on-line for CBSE. So we have to get uninterrupted on-line facility in the school. If you can not provide us the necessary service, we have to think of getting the facility from other agencies. I hope your good office will take necessary steps to get the problems solved.
                          I tried to register userid and password, but I came across some difficulties to register my self. So tried to speak to BSNL Customer Care so that they may help me to register myself on www.selfcare.sdc.bsnl.co.in site, but they are not responding to any call whenever I am trying contact them. They are putting the call on music mode and no response at all, this is so embarassing and waste of time.

                          Further more, I came to know that the website www.selfcare.sdc.bsnl.co.in is such a headache that it does not update the usage details and most of the time it goes to search mode. www.dataone.in was the best site to know the usage details.

                          Therefore, I request you to take some necessary action against BSNL broadband Customer Care, so that we can check our usage on dataone.in website.
                          I am trying to contact customer care since last week but there is no response!
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                            R
                            Rajesh Katti
                            from Chennai, Tamil Nadu
                            Jan 3, 2010
                            Resolved
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                            Resolved

                            Dear Sir,

                            I have a BSNL landline and broadband connection (limited usage Rs 250 only). But from last 2 months(01Dec2009 to 31Dec2009), I am getting extra billing of Rs 65 and Rs 135 though whever a message comes for 'You have exceeded 1 GB limit', I have stopped using the internet. I have made complaint, but nobody is taking care.

                            Please see that this extra billing is adjusted for next month billing.

                            I have another complaint that today on 3rd January 2010, when I checked my online usage of internet, I have see that it shows 77 MB, but fact is I have not used so much. Also see the attached online usage taken from your website, it incorrectly shows that on 11th January 2010 (which is future date) 18774 KB internet is used. How it is possible?

                            Please make sure that your billing system is accurate and customer don't face any problems like this.

                            My details
                            Phone no: 25619378

                            Regards,
                            Rajesh
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BSNL Billing — Billing Address

                            Pls Correct my billing address
                            from
                            Mohinder singh Nandra s/o Tara Singh I/A Jalandhar H no 1826 VPO RARU P.O Sodal Dist Jalandhar 144001 which is incorrect

                            To
                            Mohinder Singh Nandra s/o Tara Singh
                            H No. 1826 VPO:RERU
                            JALANDHAR
                            pin144012
                            is my correct Address
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                              M
                              MANISH JAIN
                              from Gidam, Chhattisgarh
                              Jan 2, 2010
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                              MAINE 04/11/09 KO BROADBAND CONNECTION KE LIYE APPLY KIYA THA. JISKE LIYE BSNL NE MERE RESIDENCE ADDRESS PAR 9/11/09 KO LANDLINE LAGAYA OR 16/11/09 BRODBAND ON HUA.
                              THIK USI DIN SE KABHI ERROR 678 KABHI ERRR 718 TO KABHI DSL KA LINK GAYAB HO JANE KI VAJAH SE MAIN NET KA UPYOG NAHI KAR PA RAHA HU. MAINE 750+ KA UNLIMITED PLAN LIYA HAI MAGAR MUJHE ROJ NET USE KARNE K LIYE COMPLETE KARNI PADTI HAI. MAINE 1500 AOR 1504 PAR COMPLETE KI JISKA KOI RESULT NAHI NIKLTA BSNL K LOG EK DUSRE KI GALTI KAH K MERA TIME KHARAB KAR RAHE HAI. LINEMAN KAHTA HAI MERE TARAF SE OK HAI BROADBAND WALE KAHTE HAI HUMARI TARAF SE OK HAI MODEM CHANGE KIYA SYTEM FORMAT KIYA LINE CHANGE KIYA LEKIN PROBLEM FIR BHI VAHI HAI. MAINE GM SHRI VERMA JI AOR DGM BEG SAHAB K NAAM SE SUSIDE CUMMIT KARNE KA SMS BHEJA TAB AAJ 02/12/10 KO ROGET CHANGE KIYA GAYA.
                              FIR 3 GHANTE BAAD LINK BHAG GAYA. AB MAIN THAK GAYA HU SHAYAD INDIA ME APNA HAK PANE K LIYE AAM AADMI KO HAR BAR APNI JAAN KI BAJI LAGANI HOGI SHAYAD MAIN MAR JAU
                              FIR BHI BSNL K OFFICER MERI PROBLEM DUR NA KAR PAYE. KYOKI INDIA ME RUCHIKA SHARMA KA CASE 19 SAAL SE CHAL RAHA HAI AB MERE JESE AAM INSAN KI PROBLEM KO KON SUNEGA.
                              Sir,
                              Please check up at your end DEL link which is not connecting since from 15 days. Regarding the same I have already large the complain regularly.
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                                V
                                Victim
                                from Raipur, Chhattisgarh
                                Jan 2, 2010
                                Resolved
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                                BSNL is a lousy telephone provider. Do not ever get a new phone from BSNL. These government elephant is no fu.... good.

                                My phone goes bad regularly. Phone 2494380 in Bhopal. The fault booking 198 is not working. 1500 is also not working. I do not know how these get away by providing such awful service.

                                When I give full details and telephone number the automated voice asks me to confirm by pressing 1 or 2. When I press either of the two IT SAYS NOT VALID INPUT. What a stupid system, it asks for 1 or 2 when you press the same "IT SAYS INVALID INPUT"

                                I am sure I am not doing anything wrong but the fault booking system is not working correctly.

                                When you go to the website of BSNL to make complaint they want users to regsiter first. Do they think people will not abuse them online when they give bad services? They have a system where you can not register compaint without PAN number. Dont you think it is funny. Do they think they can avoid people's reactions for bad service in this way by making the complaint process difficult?

                                What kind of stupid goverment elephant this BSNL is. I feel like wretching their phones away and throw them on the street and kick them in the butt for the life. But unfornutely I am using the numbers for long.

                                Number portability should also be provided on land line phones so that people can save themselves from such unscruplous service providers.

                                Remember what I am saying, never in your life take a telephone from BSNL

                                May god send these stupid fu..... to hell.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Bharat Sanchar Nigam Limited, BHOPAL
                                Posted:[protected] by I Hate BSNL

                                Complaint Booking 198 or 1500 not working for many days
                                BSNL is a lousy telephone provider. Do not ever get a new phone from BSNL. These government elephant is no fu... good.

                                My phone goes bad regularly. Phone 2494380 in Bhopal. The fault booking 198 is not working. 1500 is also not working. I do not know how these get away by providing such awful service.

                                When I give full details and telephone number the automated voice asks me to confirm by pressing 1 or 2. When I press either of the two IT SAYS NOT VALID INPUT. What a stupid system, it asks for 1 or 2 when you press the same "IT SAYS INVALID INPUT"

                                I am sure I am not doing anything wrong but the fault booking system is not working correctly.

                                When you go to the website of BSNL to make complaint they want users to regsiter first. Do they think people will not abuse them online when they give bad services? They have a system where you can not register compaint without PAN number. Dont you think it is funny. Do they think they can avoid people's reactions for bad service in this way by making the complaint process difficult?

                                What kind of stupid goverment elephant this BSNL is. I feel like wretching their phones away and throw them on the street and kick them in the butt for the life. But unfornutely I am using the numbers for long.

                                Number portability should also be provided on land line phones so that people can save themselves from such unscruplous service providers.

                                Remember what I am saying, never in your life take a telephone from BSNL

                                May god send these stupid fu... to hell.
                                my t.no is[protected] is dead before two days plz send your line man.

                                date 05/08/10
                                To
                                General Manager (Telecom)
                                BSNL
                                TT Nagar
                                Bhopal

                                Sub Grave irregularities in the telephone (no. 2689230) billing and thereby harassing the consumer – regarding.

                                Sir,
                                The following facts I am putting before you for your kind perusal and needful action.
                                1. This phone[protected] is frequently goes out of order and remains unattended for longer duration. We are putting all our efforts for getting it in order but telephone department takes weeks or sometimes months together in rectification. You can check the previous record of one year at your good office to confirm the statement.
                                2. In addition, the billing of this telephone has been highly irregular for the last 3 – 4 months. In one month it is zero while in another highly excess and irregular billing is done.
                                3. I would like to inform you, herewith, that this is an official phone (Govt. of India) and as per Government Rules I am entitled to Rs.1500/- per month reimbursement for the official telephone at my disposal. In case there is an excess amount in one month and less than 1500 in another, this can be adjusted. The actual amount is reimbursed by the office if bill is less than Rs1500 while in case of excess billing only Rs 1500 are reimbursed and rest has to be paid by consumer from his own pocket.
                                4. Usually telephone bill is released monthly, however, for the last six month there have been many irregularities in the bills. For example, the bill amount for the month of October was Rs.1173 (which does not include the call charges) and Rs 1799 for the month of November (which include the call charges of two months, i.e. October and November). After taking call details from the telephone department, it has come into notice that the bill of November includes the call charges from 26 September 2012 to 30 November 2012 while bills for the month of September (Rs. 759/-) and October (Rs.1173/-) has already being paid. It is pertinent to mention here that this is not the first time the department has committed mistake. The bill for the month of July and August was also combined.
                                5. Had the call charges of each month been billed in respective month then billing amount would be less than Rs. 1500 in each month. But telephone department did not do so. They are so careless and hardly bother about consumers’ problem. The department is committing mistake and generating wrong bills. For correction, we have been wandering around the telephone office but no like to hear me. When we discussed the issue with telephone authorities over phone they used to give another telephone number of some other officer and a queue of officers is there for discussion without solution of the problem. I don’t know who is responsible for such silly mistake and I am being harassed for none of my fault. It is highly painful to tell you that sometimes we feel that having BSNL telephone in curse for us.
                                It is, therefore, requested that kindly stop the harassment of consumer and please instruct the concerned person for immediate action, otherwise we shall be forced to move consumer forum.
                                Thanking you

                                Yours faithfully


                                Arvind K. Shukla

                                Copy: DGM (finance), BSNL telphone
                                i port my bsnl prepaid to post paid, but after 3 days i still i m not able to activate my new sim due their stupid 1503 no which is always busy i tried complete day but these bustard service is only provided by bsnl my mo [protected]
                                My land line is dead for last 1 year no body is listening to my complaint.That is why bsnl is struggling.who will take new conection [protected]
                                To
                                General Manager (Telecom)
                                BSNL
                                TT Nagar
                                Bhopal
                                sub-problem of land line phone no[protected]
                                R/Sir
                                sir i am suffering from havy noice and disterbance due to incoming and out going call.since one and half year .
                                sir i complain my phone so many times but it is not resolved .
                                sir i frested my phone
                                sir i need your help.
                                thanks
                                mohit kumar dongre
                                [protected]
                                [protected]
                                our land line no. is[protected] is out of order last 03/05/2016 comp. no.is [protected], I personally contact on exchange office but always says cable falt specially msg receive staff dinesh utwal is solve prob.but nobody come house and check again contact office mr.dubey assure on 14/05/16 one or two days we solve but result is zero therefore i talk to SDO on mobile [protected] on 18/05/16 after-that he is general reply that cable problem .this is u r service, i know my complaint is no meaningful but this last way to inform you. without hope my mob [protected].
                                I have unlimited BB plan from BSNL Bhopal but the same is not working for the last few months. I had lodged complaint during Aug 2016 at 1500, but they closed it without resolving it. I was away from Bhopal for quite a few days and I once again lodged complaint on 25/09/2016 vide number [protected] and I have been calling toll Free number 1500 on every alternative day.I feel totally fed up as BSNL is not at all bothered to resolve the issue.

                                My phone number is[protected]. It is a very old number with me and I am not able to change it because of its availability in my known circle.

                                I can only look forward to these Government sector employees to provide some solution to the problem with my connection.

                                R K Bhardwaj
                                [protected]
                                Complaint no [protected] registered on 25/09/2016. No redressal so far.

                                R K Bhardwaj
                                113, Chhatrapati Shivaji Colony
                                Chuna Bharti, Bhopal
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                                  vikram dhankhar
                                  from Gurgaon, Haryana
                                  Jan 2, 2010
                                  Resolved
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                                  Resolved

                                  Sir, my mobile number is [protected] and I'm unable to send text messages because when i do so then mobile shows "Check operator service". I have also checked the mobile center number but still the problem has been not resolved.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  sir, my no. is [protected] and i am unable to send text messages. whenever i do so it shows "message failed to send". plz solve my problem as soon as possible. thanking u.
                                  Hi,

                                  I am satish baghel and my no. is [protected] today i m unble to send sms and mostly my no. is tell status that not reachable and i unable to make call and user's who make call they heard that not reachable.

                                  kindly resolve my problem as soon as possible

                                  regards,

                                  Satish Baghel,
                                  Bhopal-462003.
                                  mo:- [protected]
                                  my no. is [protected] and i am unable to send text messages. whenever i do so it shows "message failed to send". plz solve my problem as soon as possible. thanking u.
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                                    Ralesh singh rawat
                                    from Chandigarh, Chandigarh
                                    Jan 1, 2010
                                    Resolved
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                                    Please unsubscribe the following wap services Actress for the day and Sherlyn30. My mobile no. Is [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    My mobile no.[protected], sim no.[protected]E
                                    please unsubscribe the following wap service.
                                    Sir,
                                    this C.P.Gautam I have to inform that My BSNL number [protected] (Prepaid). On that Number Caller Tune will activate Automatically I have to complain for that please unscribe the Caller Tune. And please in future these types of services will activate so I go in Consumer Form for that complaint.
                                    My mobile no. is [protected]. Kindly unsubscribe all wap and other service. i m very terrific from computerized call n after talking on Customer care i have sent sms at 1909 and different numbers which they said. but continuous sms are coming. so kindly unsubscribe. And please in future these types of services will activate so I go in Consumer Form for that complaint.
                                    Dear Sir,

                                    My Mob. No. [protected]. this no. outgoing call disconect. my complaint no.6242953 . this complaint no prosising . please my problem solev.

                                    thanks Regards,

                                    Gaurav Sikarwar
                                    Sir,
                                    this Naseem Alam I have to inform that My BSNL number [protected] (Prepaid). that r Caller Tune have been activated Automatically & a Sum of Rs 42 have been deducted from my account. I complaim to for that please unscribe the Caller Tune & refund the deducted money and future dont repeat this type of activity otherwise I compel to go in Consumer Form for that complaint.


                                    Naseem Alam
                                    Aligarh
                                    Mobile No-[protected]
                                    Sir,
                                    this Amit kumar I have to inform that My BSNL number [protected] (Prepaid). that r Caller Tune have been activated Automatically & a Sum of Rs 42 have been deducted from my account. I complaim to for that please unscribe the Caller Tune & refund the deducted money and future dont repeat this type of activity otherwise I compel to go in Consumer Form for that complaint.
                                    My mobile no. is [protected]. Kindly unsubscribe all wap and other service. And please in future these types of services will activate so I go in Consumer Form for that complaint.
                                    My mobile no. is [protected]. Kindly unsubscribe bsnl radio service that have activate automatically from July 2010. my docket number is 6584583 on 15dec.2010 but not processed.
                                    And please in future do not activate any type of service on my mobile.please solve my problem.


                                    by babita yadav
                                    email:babita.[protected]@gmail.com
                                    sir my name is jai prakash bhati and my mobile no is [protected].
                                    dist buland shahr up
                                    pin no 203205
                                    i am use bsnl gprs.but it is not work properly when we open the brouser then response is link not avable try again.we complaint to coustumer care 1503 but no responce .
                                    pls give me some sol.
                                    The URL http:selfcare.ndc.bsnl.co.in is not working, can anyone provide me the alternate link.

                                    Siddharth
                                    dear sir

                                    please unsubhm in my mob no [protected].

                                    i all ready message to UNSUBHM send to 54000 but no reply by bsnl.

                                    pl message me my email id [protected]@gmail.com.

                                    thanks
                                    i want to removw humshakal service my cell no is [protected]
                                    this is jitendra kumar I have to inform that My BSNL number [protected](Prepaid). i am using the tariff voucher of rs.300/- bsnl to bsnl local call free after then my balance is deduct on many bsnl calls. Regarding this i am allready make many calls on customer care but he don't provide me right feed back he says call me later and cut the call .that r Caller Tune have been activated Automatically & a Sum of Rs 22 have been deducted from my account. I complaim to for that please unscribe the Caller Tune & refund the deducted money and future dont repeat this type of activity. so plz i request you take action immedeatly otherwise I compel to go in Consumer Form for that complaint.
                                    Sir.
                                    My no is [protected] cug amu
                                    Sir meny yeh no 6 din pehle Womens college amu say
                                    Liya hay 2 din Tak kam kiya ab yeh bilkol beaker ho gya hay
                                    Mere mobil par SIM CARD REGISTRATION FAILED likha hua ata hay koi bhi call
                                    Nahi ho parahi hay jabkay ham nay appni I'd with cavring letter Kay aap Kay agent ko
                                    Di hay . Koi bhi cal nahi lgrahi Na hi castomer care ko aur Na hi kahi aur kya kru

                                    Waseem Ahmad khan
                                    Physics section
                                    Womens College
                                    AMU ALIGARH
                                    PH No.[protected]

                                    Othr no [protected]
                                    [protected]
                                    [protected]
                                    Wasim Ahmad khan
                                    Physics section
                                    Womens College
                                    Amu Aligarh up
                                    India

                                    Other no [protected]
                                    Dear Sir,
                                    A useless service of radio mirchi has been activated on
                                    my mobile and 20 Rs. are deducted in every 7 days.
                                    I am highly disappointed from your services.It is cheating and making money.
                                    Please take the appropriate actions.
                                    Amount Rs. 20 in 7 days
                                    Date of activation 15/05/2012
                                    please message me my email id is [protected]@gmail.com .
                                    mobile no +[protected]
                                    my cell phone num-[protected] hai, mene dt-10/7/2012 ko 50 Rs se recharge karaya tha, dt-11/7/2012 ko mere a/c se 19 Rs cut kar diye-akhir kiyo-mere num par koi service bhi activate nahi hai, aur call center par call karta hu to baat hi nahi ho pati hai-pl help me-pl mere is num par call kare ya sms bheje


                                    pl-----


                                    regards-bsnl customer
                                    mobil-[protected]
                                    DEAR SIR
                                    MY CELL PHONE NUM [protected]. MERE AREA MAIN NETWORK PROBLEM HAI. INTER USE KARNE MAIN PROBLEM AATI HAI AUR OTHER COMPANY NETWORK SE INTERNET SAHI CHALTA HAI. BSNL MAIN PROBLEM AATI HAI. JAB KI MERE PAAS ME TABOR LAGA HAI PHIR BHE NETWORK PROBLEM RAHTI HAI. IS PROBLEM THEEK KARANE KI KRIPA KARE.
                                    THANK U

                                    MAYANK DWIVEDI
                                    MOB-[protected]
                                    DIST.-ETAWAH(UP)-206001
                                    Dear sir,
                                    My self satendra kumar. I live in village sunhera disst.bhaghpat u.p . My mobile no- [protected] we are regular customer of bsnl 4 and 5 year . Last month 05/07/2012 cut my balance without any service activation (5Rs) . we call to customer care he say you have received a massage in your mobile and when u received massage to read your balance has been cut. but i did not received any massage in my mobile. and customer care give me a complaint to return beck my balance. my complaint no- G06UP300179 date- 6/07/2012 time 8.22am..

                                    Date-09/07/2012 Same problem Again and cut my balance (5 Rs). we call again customer care canter he give me complaint no- G09UP301985 Date-09/07/2012 time 6.00pm

                                    Date-08/08/2012 same problem cut my balance (5 Rs ) .we call again customer care we received my call mr. amit told me that i don't no how to cut your balance and again he give a complaint no-H08UP303551 date-8/08/2012 time-9.08 pm. H08UP303560 date-8/08/2012 time 9.11pm.


                                    So please sold this problem and give me answer with mail. i am waiting your mail .


                                    satendra Kumar
                                    [protected]
                                    [protected]@gmail.com

                                    Unsubscribtion of wap services - Comment #1465580 - Image #0
                                    SIR.
                                    This is to inform u that my postpaid mobile no is [protected] borrown but i have already paid the bill on 16/8/13 with r no A 0262179 at 11103 so plz active my no soon.
                                    Thanks
                                    PROF.MASOOD KHALID
                                    ALIGARH
                                    202002
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                                      VINAY SHARMA
                                      from Nagpur, Maharashtra
                                      Jan 1, 2010
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                                      i am consumer of bsnl EVDO card from JANIPUR COONY, JAMMU , J&K . i have use it for last 5 months.the speed is not so good as it was told at the time of taking connection, sometimes not a single web page come though i try for the whole day.i want the service to be better.please do something.
                                      Dear sir, i bought EV-DO Card in DEC 2009. But in My ZTE Wireless Software 's Under Only 1x, And Hybraid Option connect the internet but EV-DO Option is not connect to the internet . What i can do. I am From Gujrat- Uttar Gujrat (Patan)
                                      i purchased bsnl evdo in MAY 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 115kb/s that too at late nite time.. in day time the speed is max at 50kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...
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